Okay! We eventually arrived at Rome Fiumicino Airport but our luggage did not show up. We went to claims desk and found that they were still in Frankfurt. We don't know what happened or how. About 30 to 40 people had the same problem. We were told that the luggage is being sent on the next flight from Frankfurt with Lufthansa. We had the option of going to our hotel and our bags would be delivered or wait at the airport until the bags arrived. We decided to wait because at least once we have them we can leave and get on with our trip. I have to say it was my first time with Lufthansa and all flights during this entire trip were wonderful. The staff were always lovely and treated and served us very well. I was always comfortable and I would certainly fly with them again. Mishaps happen on occasion and this was sorted as quick as possible. Our whole holiday was terrific. Lufthansa are a great airline.
We only waited 4 hours, we knew we would roughly wait that long as we were given a time, and were glad to see our luggage finally arrive in Rome. Yippee. A happy ending.
Негізгі бет Rome Airport Baggage Claim - Carousel 27 [Rome 2023][2][m]
Пікірлер