After being involved in management systems and auditing for nearly 3 decades, The first thing I would state is that most process failures are not the result of a "Root Cause" They are in fact the result of causes, and the hunt for a root cause, will never result in adequate corrective action. This is because most organizations are not aware of how their processes work or interact. Root cause is more relative to machine malfunction, simply because they are repeatable cyclic events, relative to a fixed set of operational values (the machines capability and ability). ----- Historically, my observation with any process failure can be found through process mapping, especially a swim lane process map which includes all of the players in the process. With such process mapping, many issues will be observed (very rarely one single root). Further, its often the result of the accumulation of these process issues which resulted in the eventual failure. ------- Read the book the quality toolbox by Nancy Tague, which is instrumental in defining the proper tool to use when determining causation relative to failure.
@WinaiDermsalung
2 ай бұрын
Great VDO Thank you so much
@invensislearning9099
3 жыл бұрын
If you have any questions related to the topic mention it in the comments, our experts will reply back soon. If you want to upskill yourself in the field of Quality Management, checkout out our RCA through Six Sigma Training course: bit.ly/2I1k0CA
@atablue9053
6 ай бұрын
pareto analysis does not fall under root cause analysis technic
@meherulsarkar2591
2 жыл бұрын
all techniques are very good effective
@invensislearning9099
2 жыл бұрын
Glad you like them!
@rembautimes8808
2 жыл бұрын
Very good lecture. Top quality
@jakaLOVExime
2 жыл бұрын
5 whys is really helpful
@qmsconceptstamil
Жыл бұрын
Intresting and clearly understood
@jayve4361
2 жыл бұрын
Great video
@anandpal2102
29 күн бұрын
Nice Presentation!
@g.gwachira6745
2 жыл бұрын
Great presentation
@angelarenataspiro6016
2 жыл бұрын
great explanation!
@invensislearning9099
2 жыл бұрын
Glad it was helpful!
@adespecial9540
2 жыл бұрын
Very useful video..
@megaprojectmanagement
2 жыл бұрын
Thank you for this!
@DailyInspirations1978
Жыл бұрын
Very nice video and straight forward explanation
@JamesVestal-dz5qm
2 ай бұрын
How about violence in graduate school is the problem. Students who have a history of being overemployed and over supported by their alma matter being categories that lead to violence in graduate school. Appropriate ratio of coffee and milk is a lot like appropriate ratio of support and merit.
@divb5595
3 жыл бұрын
Are there only 4 techniques in RCA according to ITIL v4?
@michaely9877
2 жыл бұрын
Not sure. The fishbone I use is 6. Man, Method, Nature, Product, Measure, Supply.
@melonlusk
2 жыл бұрын
itil is only for IT service management
@solosoultraveller
5 ай бұрын
why volume is low?
@hdrie9785
Жыл бұрын
More on talks, no math analysis to measure a and resolve problems
@coldwarifyful
Жыл бұрын
Don't waste your time on this video
@patrickhernandez9529
10 ай бұрын
I just used this video for training and realised half way through that it is very average.
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