In the wake of a tragic accident, travel providers are often tested on handling non-refundable fares and bookings. Us and Royal Caribbean recently faced this dilemma, and its response is a shining example of putting customer care and empathy first.
As travelers, we all recognize the significance of booking with a provider that prioritizes people, even at the expense of their own financial interests. The way Royal Caribbean managed this tragedy is a testament to their crisis management and customer service prowess, and it's something we can all admire.
Their response is a testament to the power of doing the right thing, no matter the cost. It's a lesson all travel providers would be wise to heed. #royalcaribbean #portcanaveral #vacation
Негізгі бет Royal Caribbean gets this one right when it comes to a bad situation.
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