Dari pengusaha digital hingga pemimpin teknologi Customer Experience, Delta adalah contoh semangat inovatif para pemimpin bisnis modern. Sebagai CEO dan salah satu pendiri Qiscus, Delta telah membawa perusahaan ini menjadi kekuatan penting dalam merevolusi cara perusahaan berkomunikasi dengan customer.
Dalam episode 'Nalar Bicara' ini, kita bakal menggali perjalanan transformasional Delta dari mendirikan agensi digital hingga memimpin Qiscus, yang merupakan pelopor dalam solusi komunikasi omnichannel. Gimana cara pendekatannya yang visioner dalam ningkatin customer experience di Indonesia supaya lebih luas lagi. Di saat yang sama, mastiin kalau interaksi yang dinamis dan lancar bukan lagi luxury, tapi sebuah standard.
#InovasiTeknologi #Kepemimpinan #PengalamanPelanggan #Kewirausahaan #TransformasiDigital #Indonesia #NalarBicara #Podcast #WawasanBisnis #Motivasi
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Conversations at Scale: Transforming Customer Experience with Qiscus
Based in Yogyakarta, Delta Purna Wiyangga is the Co-Founder and CEO of Qiscus, a tech company that helps businesses achieve excellent customer experience through an omnichannel customer engagement platform. He graduated with a Bachelor's in Engineering from Nanyang Technological University, Singapore. Upon graduation, he worked as an SAP BRIM Consultant at ECENTA. In 2012, he also founded 1.618 Pte. Ltd. Delta is able to lead others with humility not just at work but also within the professional community.
Under Delta's leadership, Qiscus has transformed into a significant player on the global stage, especially in the field of omnichannel customer engagement and in-app chat technologies. He has driven the company's expansion and innovation, leading to remarkable growth in revenue and client satisfaction. Delta has also positioned Qiscus as a pioneer in integrating AI and omnichannel technologies to enhance customer experiences.
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Негізгі бет S2E04: Siapa Bilang Startup Harus Selalu Bakar Duit? Qiscus Profitable! With Delta
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