Getting into a tub is no problem. It’s getting out that hurts the most in my knees.
@safestepwalkintub
29 күн бұрын
Hi Nancy, we're sorry to hear this. Customer satisfaction is our top priority. If there's anything we can do to enhance your experience, please reach out to our customer service team at 1-800-989-5101 or service@safesteptub.com.
@TheChickadeeCrafts
2 жыл бұрын
I can’t get the service people to actually come make repairs, been waiting about 3 years for this thing to work appropriately. Had a few call backs and someone actually stopped by once, not to repair, but to look. No fixing ever been done.
@safestepwalkintub
2 жыл бұрын
Oh no! If you'd reach out to sst-service@safesteptub.com or call 1-800-989-5101 we would be happy to help you.
@myrthagallagher5831
3 жыл бұрын
Is the shower tall enough to stand up
@safestepwalkintub
2 жыл бұрын
Yes mam. The shower package can go all the way up to 7 feet!
@mirandazar
6 жыл бұрын
So you get in and sit there then turn the water on and wait untill it fills up?
@jimhantsch
4 жыл бұрын
You obviously didn't watch the video. Duh!
@breezyblessings3395
3 жыл бұрын
Yes . It takes about 15 to 17 minutes to fill but It's faster emptying it . By the time I get ready , have my bath , rinse off ,,with that stupid hose ,, drain it , get out and clean it ,, I'm exhausted . I never liked those hose things when I was a teenager they're much worse now . It does have a heated seat but you have to remember to turn it in a bit before you get in it . They say there easy to clean 😳,,yep if you get someone else to clean them . I really need to do a video one day and show People exactly what they're getting !
@dastoehr1937
3 жыл бұрын
Can the tub door be a swing out?
@safestepwalkintub
2 жыл бұрын
No mam. The door on our Walk-In Tub swings inward.
@777gailzy
5 жыл бұрын
Do you work with medicare and Medicaid. ??
@charlestompkins8819
3 жыл бұрын
SafeStep told me that Medicare and Medicaid do “Not” work with these Tubs; however, I called AARP Medicare by United Health Care and they said that they cover 80%. Then I had them send me a confirmation number just to make sure. And they did.
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