Whether it’s enforcing a late cancellation with grace, even when you worry the client will get angry, or taking deposits to ensure you’re collecting cash and keeping your books full (without turning potential clients off), having boundaries and clear, non-emotional policies is SO key to running a successful business.
Thankfully, salon software and systems exist to make these awkward encounters much easier to handle, because they can be presented as digital agreements that your clients can ‘Click to Agree’ with.
I’m so excited that we get to learn from Marchelle McKeirnan, VP of Sales at Mangomint about how to navigate awkward conversations about policies and procedures with clients.
Mangomint is next-generation salon & spa software that makes setting up policies and keeping your business professional so easy. Learn more about Mangomint here: www.mangomint....
Note: This video is sponsored by Mangomint
Негізгі бет Salon deposit & cancellation policies, setting boundaries with clients, w/ Marchelle from Mangomint
No video
Пікірлер: 9