Love the system. My customers that need wheelchair access to a shower love it even more.
@joseluissanchez932
7 жыл бұрын
Schluter Systems North America (
@priscillaescobar7256
Жыл бұрын
I’m having a major mold problem all around the tiled drain cover after just 2 months of using my shower, it’s disgusting, my tile guy seems to have used white silicone caulking around it and it’s all black with mold! I’m Trying to figure out how to clean it and if that was an installation mistake on his part. I just sent an email to Schluter, hopefully they get back to me. I’m thinking the grate covers are much easier to maintain clean and wondering if I can swap the tiled one for a grate.
@schlutersystems1
Жыл бұрын
Hi Priscilla! It would be best to call our Customer Service team as they will be able to assist you and they will be able to give you different options. You can reach them at 800-472-4588 (US) or 800-667-8746 (CA). Thanks
@adamwilson2096
2 жыл бұрын
Thanks
@filcandiy
Жыл бұрын
is the drain has to be close against the wall like in this video? I wonder if the drain can be install inch 1 1/2" away from the wall
@schlutersystems1
Жыл бұрын
Hi there! You can place the drain at 1-1/2'' from the wall, no problem. You will just need to tile that space between the wall and the grate. Those tiles should be sloped a bit toward the drain to help with drainage. Hope that helps!
@filcandiy
Жыл бұрын
@@schlutersystems1 great thanks
@Bbbbbbbbbbb-f1w
Жыл бұрын
Looks pretty but the back of the drain that is adjacent to the wall is a bad installation because cleaning that space is going to be nasty and that piece with the stick on tape will eventually come off and then cleaning the exposed membrane will probably result in compromising it and causing a leak. It’s poorly thought out.
@malimal4972
Жыл бұрын
can you use mosaic mesh tile on these grates ?
@schlutersystems1
Жыл бұрын
Hi there! You could use a mosaic, but you would need support on the edges. You could use a profile to frame them in, but it may be doable without as well. The best would be to test and dry fit it first, but we have no issue with it as long as the tiles are supported and stay together. Hope that helps!
@kdeltatube
Жыл бұрын
How do you insure tiled cover is even with adjacent tiled floor?
@schlutersystems1
Жыл бұрын
Hey there! The top of the KERDI-LINE tileable covering support D is the same height as the top of the KERDI-LINE bonding flange, so the tile will automatically be at the same height when installed on both.
@kdeltatube
Жыл бұрын
@@schlutersystems1 got it, thanks!
@schlutersystems1
Жыл бұрын
👍
@ryanmorse1165
Жыл бұрын
Has anyone installed one of these with river rock flooring? My customer wants the hidden drain look but I am imagining the need for grout to give a straight finish on the edges won't work well if it can crumble away due to lack of support on both sides
@schlutersystems1
Жыл бұрын
Hi Ryan! You can do it, but may be a bit tricky. Make sure the pebble stones are well supported on the grate and not overhanging to much. It might be good to try it first on something similar to the grate as a test before purchasing the tileable drain and installing the full assembly.
@ryanmorse1165
Жыл бұрын
@Schluter-Systems North America / Amérique du Nord thanks for the reply! I am still on the fence for this application because I want a finished product I can stand behind for years to come, and the smaller stones really need good support. Maybe I can change their mind to get a stainless steel patterned grate instead!
@schlutersystems1
Жыл бұрын
We can get you some help with that! As always, our Customer Service Representatives at 800-472-4588 (US) or 800-667-8746 (CA) is the first place to go if you have question or looking for products recommendation!
@larrys5733
Жыл бұрын
Video is old. Only use MODIFIED thinset for ALL steps.
@schlutersystems1
Жыл бұрын
Hi there! We recommend using non-modified thin set for all the steps or Schluter ALL-SET. You can also find all the details and installation guidelines in the Shower systems handbook : sccpublic.s3-external-1.amazonaws.com/sys-master/images/h60/hb4/9435527938078/Shower%20System%20Installation%20Handbook.pdf Hope that helps!
@larrys5733
Жыл бұрын
@@schlutersystems1 All set is a modified. So like I said before. Just use modified for all stages. Forget unmodified thinset. 99.9% of applications are modified
@schlutersystems1
Жыл бұрын
The ALL-SET is the only modified thin-set that we can warranty as it is made to be used with our System.
@larrys5733
Жыл бұрын
@@schlutersystems1 I've read the "limited" warranty. It's worthless to my company. A warranty sounds good, but we both know how limited it is if you actually read it. I will only use Laticrete thinsets. Far superior to All-set. I've been here a while, I remember the first run of All-set being a bad formula. Then it was remade. I know about the 2% fail rate on linear drains and their delamination.. As a rep, you HAVE to say certain things. But in the field, with the pros, NO ONE uses unmodified. It's old news
@jasonbarker7789
2 жыл бұрын
The cover strip doesn't even stick well in the instructional video...
@trevordsouza9174
Жыл бұрын
Schluter products are overrated and overpriced. Also followed mixture procedure of their All set cement and found out that the wall membrane did not adhere to the mold resistant drywall consistently. I couldn't take a chance expecting this membrane to support wall tiles. Schluter warranty is only on paper. They squirm out of honoring their warranty by finding excuses. All contractors with years of experience I spoke to stay away from Schluter products.
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