The trend for retailers to move toward automated checkouts may be losing steam as big chains hear customer complaints and theft rises. David Zura explain.
This has nothing to do with customer complaints - its all about theft and nothing else.
@TheCanuckCanadain
5 ай бұрын
fact,
@Xocolatben
5 ай бұрын
@@Joe-by8jh I agree. Wyt people are such kleptos ...
@user-Ic7hx7wd9c
4 ай бұрын
Customers are also dissatisfied. Why do I have to work? If I make a mistake, I will be accused of being a thief and arrested. Even if you do it yourself, there is no discount on the product.
@ryanbishop9646
5 ай бұрын
Don’t get rid of the sale checkouts 😢
@chrisministerofsmartarsery3322
5 ай бұрын
I prefer humans. We are in the most connected time in history while simultaneously becoming more & more isolated from each other. Sit around a camp fire this summer & count how many people are on their phones.
@janicegermain5522
5 ай бұрын
I worked in customer service (cashier). It was something I was "paid" to do. I am NOT about to work for free at a for-profit store so they can save costs on workers... workers that they won't even pay a living wage to (while most are making record profits). Perhaps theft wouldn't be such an issue if most of these (food) stores would stop raising their prices so people could actually afford to buy what they need (grocery store shelves are full, yet people are starving)! Self-checkouts are just another way they thought they could add a bit more to their bottom line. I'm so happy they're going!
@TKnHappyNess
5 ай бұрын
Not really self-checkouts when people frequently push the help button
@BC_Geoff
5 ай бұрын
And 80% of the time it’s human error. Working retail really made me realize how the average person is just not very intelligent
@PrincePorter
5 ай бұрын
@@BC_Geoffa customer asked me if we sold tvs while I was in his house, installing his cable TV, from a reputable provider
@iblard
5 ай бұрын
No!!! I don't want to interact with anyone at the grocery store!
@AB-se3me
4 ай бұрын
@Stevean-zo8zk nah, we don't need to that. You needy people should be the ones who should stop staring and expecting attention from strangers
@ugeneous
5 ай бұрын
Last week I was at the grocery store and my total came up to $250 so I decided to get a second opinion and went into the self check out. It was only $38.
@DD-xu3nl
5 ай бұрын
We hate self check outs!!!!
@jameskeenan9308
5 ай бұрын
Or maybe authorities could start prosecuting criminals?
@justintrades7851
5 ай бұрын
shoppers dfrug mart has worst self checkout ask too mny questions
@iblard
5 ай бұрын
I'd prefer to do the self checkout and to have a guy watching me than to interact with a cashier, so let the self checkout machines and hire a guard for every one of them.
@davetomlinson9063
5 ай бұрын
Bad idea , I do the work I demand a discount.
@stoneneils
5 ай бұрын
The machines look rather expensive to invest in then you have to keep filling them with bills and change..and have someone watching over for errors/theft..its not that economical especially because cashiers can do other things when its not busy. Machine cannot.
@XetaXones
5 ай бұрын
Haha i saw it coming. All the tech fails to deliver, yet theyre so eager to dodge having to pay for labour. I hope it cost them a lot, maybe theyll appreciate workers more. I wont hols my breath tho
@philipclift7205
5 ай бұрын
So, you are not holding your breath AND you saw it coming. Double dipping. Take one chip,and end it. Seinfeld
@TentaclePentacle
5 ай бұрын
Canada's high trust society is over. Thanks Trudeau
@kiwidenk
3 ай бұрын
Self-check should pay for automated therapy for lonely and depressed customers and then automated funeral and AI mourners when that doesn't work.
@JBFranny
4 ай бұрын
I remember working at walmart and this smug guy told me "soon you will listen to your customers and rethink self checkout". I said "no, the money speaks and they'll listen. Not you"
@ddpwe5269
5 ай бұрын
The tech isn't there, yet, that's why Amazon scraped their 'fully automated' store. They were using people from, India I believe to go over footage and even then, there were a lot of mistakes.
@shakyjake2133
5 ай бұрын
All of these immigrants moving here need jobs in retail so we can't understand them right? Maybe if they paid casheers a propper wage that was equal to the work they do we'd have more Canadians wanting to work.
@jimedge8301
5 ай бұрын
When people don't want to be honest,we will all pay more. Personally don't care about self check out . I find it quicker and don't need the small talk or to see a cashier that hates their job.
@user-fg6th3bs7i
5 ай бұрын
Just goto self check out and immediately press help. Now u got urself a personal cashier 🎉
@ToughTrainerK
5 ай бұрын
Prefer check outs as a deaf person myself... i dont want to have to deal with cashiers if they going to ask something and i may not understand what they are saying
@FenrirAldebrand
5 ай бұрын
Me, and most others with Autism and social anxiety like the self checkouts. Just do both how hard is that?
@BC_Geoff
5 ай бұрын
Cause wayyy too much shrink goes through self checkouts. I used to work retail, a lot of dishonest customers.
@ryanbishop9646
5 ай бұрын
A lot of dishonest companies
@BC_Geoff
5 ай бұрын
@@ryanbishop9646 doesn’t mean you get to shoplift, knowingly omitting to scan an item or intentionally mis-scanning it as something else is shoplifting and shoplifting is illegal.
@TentaclePentacle
5 ай бұрын
It's not shop lifting, it's customers charging the store for a fair wage for doing the work of a cashier.
@BC_Geoff
5 ай бұрын
@@TentaclePentacle That’s not how it works. If you don’t want to checkout yourself then go through a normal checkout. And your short 300 seconds at the checkout certainly isn’t worth much. And most people need constant help anyways.
@michaelwarren202
5 ай бұрын
selling smokes off the Reserve isn't retail.
@frankieb8591
5 ай бұрын
Honour system is bad for business
@user-Ic7hx7wd9c
4 ай бұрын
Self-checkout is done by people (customers), not by machines. more It's just a company saving on labor costs.
@tertur2957
5 ай бұрын
I’ve heard it said, one for you and one for me. Retailers made it far too easy to steal. Looks good on them.
@Sota_Pops
4 ай бұрын
"second think"? You should be embarrassed. 🙄
@raymonko
5 ай бұрын
My right ear likes the story but my left ear does not
@Butterfly-rd4je
5 ай бұрын
It's frustrating Irritating More delays😮😮
@FatherGapon-gw6yo
4 ай бұрын
Defense attorneys advise not to use these dangerous machines.
@ryanwatchel9809
5 ай бұрын
I love self check out. they are a introverts wet dream
@funeralman23
5 ай бұрын
Education cost money 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
@sparker.24
Ай бұрын
Self checkout is the discount section
@humer1971
5 ай бұрын
You go into any grocery store in my area, all of them have gates to go in and out of the store. The Walmart in my area is messy, understocked and lower it's retail floor space. Everyone keeps going on about "record profits". Most grocery stores operate with in 3% of their revenue, which is not a lot. Inflation is the reason the total number seems so high. The blame is our government does not enforce the laws and people are stealing, period. High inflation, drugs, crime, povery, homeless everywhere, seems that our governments have a high case of empathy criminals, but zero concern for the victims. (businesses, and the law abiding people.)
@andygrenn680
5 ай бұрын
Some self checkouts are allergic to paper cash money transactions. CASH IS KING! Let’s not forget this…
@arnold-t3y
5 ай бұрын
2nd think or THOUGHT??
@Kr0nicDragon
5 ай бұрын
Meh 🤷♂️
@Francois_Dupont
5 ай бұрын
good morning sar
@BODUKE3201
5 ай бұрын
I like’em but i hate’em. I usually will use the machines if i only have a couple items or there is no lineups at them. But if i got a lot of stuff and i can find an open lane at a cashier i will go there
@Debthouse
5 ай бұрын
So many customers do not pass the "shopping cart litmus test," which is a good indicator of the average person's propensity for self-regulated morality when they believe no one is watching.
@afar9587
5 ай бұрын
Trudaue ruined that
@Debthouse
4 ай бұрын
@@afar9587 Ruined what?
@JohnYoung-ls6dd
5 ай бұрын
I never once used self checkouts, people who use them don’t care if a person loses their job to the self checkouts, as long as a robot don’t take their job away from them.good riddance adios.
@fasteddy-fd3kr
5 ай бұрын
Self check outs were great. No cashier with attitude. No extra taken for grocery item by 'mistake'. No long lines to stand in with aholes. Guess it was the stealing that got them. Very sad.
@Griever78
4 ай бұрын
My thoughts exactly.
@LuckyMorrison
5 ай бұрын
Diversity strikes again
@XTransitMasterX
5 ай бұрын
I rather Prefer Self Checkout Lanes Due To Covid-19. I prefer not having Face To Face Interaction with a Employee.
@Dictone-kg3tq
5 ай бұрын
Self checkouts only work in locations not poisoned by diversity
@ugeneous
5 ай бұрын
The only reason the big companies didn’t see this coming is because they thought it would be only Christian people shopping
@Fates4Productions
5 ай бұрын
My right ear loves this video because my left ear is missing out
@_HappierThanEver_
5 ай бұрын
BOYCOTT LOBLAWS
@michaelwarren202
5 ай бұрын
I will not do the work of NDP.
@_HappierThanEver_
5 ай бұрын
@@michaelwarren202 Us right wing extremists don't like inflation much either
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