📺 MENTIONED IN THIS VIDEO 📺 ✅ Pam Duthie shares info about shipping to the US as an international seller: kzitem.info/news/bejne/wHiM2K6wnKGKjZg ✅ Download the 🍜 FREE Etsy SEO'oodles Toolbox and learn how to do Etsy SEO in 2023: bit.ly/EtsyNoodle
@VitaliiThe
Жыл бұрын
Are any postal services exists in USA which could resend my items from EU? For example it easier to keep some 1000 items on stock/postal service in USA then sending separate orders from EU to USA.
@waynefilkins8394
Жыл бұрын
Etsy should really do something like the ebay global shipping program. You just ship to a warehouse in the u.s. as if it's a normal customer, and then they deal with all that stuff
@ErinL95
6 күн бұрын
You can do this with pirate ship. Have them turn on the special export rate. You ship with USPS to their facility like normal and they do the rest. And it’s way cheaper.
@teresuhhh
Жыл бұрын
Is there any way you can do an international shipping tutorial some time in the future? I haven't figured out how it works yet and how to offer the lowest shipping.
@melissad8824
Жыл бұрын
We found it was just waaaaaaaay too complex, confusing, and expensive to ship internationally. We still sold to Canada until we discovered last month that Etsy does NOT allow you to send a return shipping label to Canadian buyers. I'm not sure if they've always had this rule or if it's new (we've only been on Etsy for 3 years). But this is a deal killer for us. Then there's the "return acceptance required" rule for selling to the UK within so many days regardless of reason (we are a print on demand shop and do not accept returns unless it's a manufacturing error). Royal Mail refuses to honor tracking on international shipments and lost 3 out of 4 orders we tried to ship to Britain. And then there's the nightmare of Germany's green materials requirements that our printers' products and shipping materials don't meet.
@trent797
Жыл бұрын
Agreed. As an American, I still sell to Canada and Australia. I may open back up to Asia and South America. But EU is waaaay too complicated and costly.
@StarlaMoore
Жыл бұрын
I actually wasn't aware that we could create any return labels through Etsy. I've always done them through PirateShip.
@christinew.2746
Жыл бұрын
This was my first thought. I’ve lost out on so may international order’s because there are so many laws to keep up with. For me, it’s just impossible to do 😟
@PatriotCoinRings
Жыл бұрын
*I'm always learning something new with Starla. I've been a eRank member for years and never noticed the fact that I could look at my shipments status information through eRank. Thanks again Starla!*
@StarlaMoore
Жыл бұрын
You are so welcome! 💜💜💜
@tarawilson2403
Жыл бұрын
1/3 of my orders are international. Was really nervous sending the 1st one off and this Christmas was a nightmare (royal mail strikes and cyber incident) but it's definitely worth it. Thankfully I was eligible for the seller protection. Thanks for the vid, just joined erank too!
@pandagolf4638
Жыл бұрын
Hi do you think you could help me with my store? Wheir could I communicate with you
@StarlaMoore
Жыл бұрын
I unfortunately do not provide 1 on 1 help but I do answer questions live every Friday here on KZitem. My channel also likely contains videos covering any topic you might need help with.
@ColdBrewBarbie
Жыл бұрын
I had someone send a $300 order back from the UK because they didn't want to pay the taxes and duties (it's been 2 months and I still haven't gotten the box back), they opened a case and etsy automatically refunded them. And because it was more than $250 it wasn't covered under etsy seller protection, so they took the money from my account even though she was the one (as the buyer) who didn't want to pay the fees. I no longer ship to UK because I've had so many issues like this. Other countries are great.
@Rheinebows
9 ай бұрын
It depends. Sometimes if your product is small like a keychain that’s less than $10, it may not even be worth it. The shipping cost for you and/or your customers would be double or more than double your price. If the products are over $100 it will be worth it.
@thenakitaharris
Жыл бұрын
Super helpful video thank you!! Because I really wanted to open up my market wider beyond just USA with the use of international shipping but i was worried about customs. I have a wellness store just opened today! adn listing crystals right now! So after watching your video and googling some specifics on crystals getting thru customs, Ive decided that YES I WILL offer international - but just doing it USA, UK, CANADA, AUSTRALIA, EU! And go from there thank you so so much, your video seriously calmed me!
@jaguarrior
Жыл бұрын
After having 3 international packages in a row go missing in transit, I stopped selling internationally. I didn't get enough international orders to make it worth having to lose that much money. I got lucky and at least one of them came back to me, but I'm still out a crazy amount for the shipping.
@StarlaMoore
Жыл бұрын
I think I've lost around 5 or 6 in 10 years, so not too bad. But holiday time can reeeeally clog things up for customs. Were those lost orders shipped close to the holidays?
@jaguarrior
Жыл бұрын
@@StarlaMoore No, it was during the summer.
@jessicagaige7952
Жыл бұрын
Super stoked that this is the topic, as I’m debating this myself
@Grethe_B
Жыл бұрын
*Cries in Scandinavian, specifically Denmark* Offering tracking on small packages/letters is genuinely the most frustrating thing ever. The prices spikes from 36 dkk to aprox 300+ dkk, roughly translated to 15 usd for letter and starting from 43,22 usd for just added shipping, making the letter/small package into a big parcel. We also don't have the amazing alternatives like pirateship etc for cheaper rates or alternatives for postage materials as the US has. I've so far been extremely blessed with the most amazing customers/supporters from across the pond and things have gone fine so far, but I always have a super nervous feeling everytime the letter goes out of my hands. It is a shame the postal system all over the globe is so flawed. Good video with some good insight on peoples opinions, and thank you for providing information as you do!
@StarlaMoore
Жыл бұрын
I think most customers are pretty understanding, as long as they know ahead of time that shipping can be a pain. 💛
@kelseyverbanac2663
Жыл бұрын
I had to stop international shipping. Not so much the shipping price because I don’t offer shipping discounts at all. It was more because the time to have the customer receive their order. So many people got upset because of customs taking too long or something like that. I also dreaded the cancel my order requests. Learned the hard way that large orders need a confirmation email before shipping.
@nehamasamson6887
Жыл бұрын
I also stopped for the same reason. Now I only sell my digital items internationally
@JuanCastro-dx1jk
Жыл бұрын
Thank you, very informative video, after 3 months selling on etsy is time to expand
@donnalannerd320
Жыл бұрын
I had an international sale done through an offsite ad. The shipping was almost 3 times the cost of the item and the % charged for off site ads is applied to the shipping (and cost more than the item) so I lost $12 on one item. I immediately turned off the off site ad option (never had an issue with this for domestic shipping cause it doesn't quite cost that much). Next I removed all international shipping options as this was the only one I have had in 3 years outside of Canada. So, until I feel it's worth it, I won't be doing it. It's not like I can increase the price to offset this potential type of sale when it is not my main customer.
@StarlaMoore
Жыл бұрын
Yeah, I can definitely see why it wouldn't be worth it.
@mynotecards2513
Жыл бұрын
Before I had an Etsy shop I mailed a small light weight package to Australia and it cost me more than the item I was sending. I lost money on that. Never again.
@JossieAyame
Жыл бұрын
I'm based in Belgium and around 60% of my sales are to the USA, where they only order an item with a price of 14-18 euros, and pay 9 euros for shipping. So I believe if you have a product that is niche, or better quality than what is available to them, people will buy it regardless of the extra costs. As a buyer, it's extremely frustrating finding something cool on Etsy and they don't ship outside of the US. Especially since many of the times I found those items being recommended to me based on my previous searches or purchases.
@MaxiZee
Жыл бұрын
Hey I'm a seller from the Uk looking to sale in the USA as I have found a POD provider with fullfilment centres in america to cut shipping costs down while mainting fast shipping and great quality prints. Do you pay taxes for all your US sales in belgium or do you have to pay taxes in america for the sales you make in their country? I would appreciate any insights if you have any?
@ahelenstory7522
Жыл бұрын
I shipped my first international order. It's lost. I've kept in constant contact with the buyer. But I'm now at the point where I'm offering to send a replacement. I'm absolutely gutted it's gone so wrong.
@StarlaMoore
Жыл бұрын
Be very thorough when filling out your customs information. Sometimes a simple mistake on a customs form can get your package pitched into a black hole. 😭
@trent797
Жыл бұрын
Nice video with lots of good info. For those that use POD companies like Printify, you'll want to be extra wary about selling to EU. Etsy charges the customer VAT tax, and then Printify charges SELLERS the VAT tax as well. According to Printify, there is currently no way for them to specify that their shipments to the EU have already paid VAT tax via Etsy, so they must charge us sellers. As a result of this, I've stopped shipping to the EU. However, I still recommend shipping to other continents since it is relatively simple. Also, Germany has the whole LUCID/packaging requirement, but as I said I don't ship to EU anymore so I haven't paid attention to it.
@StarlaMoore
Жыл бұрын
Yeah, and since Printify is made up of 100s of individual print companies, it's hard to know how each of them package their items. Which makes LUCID compliance very hard.
@VanessaTravels
Жыл бұрын
Very informative video! I'm Spanish and it looks like a bit of a nightmare to ship POD products to Spain, since most POD manufacturers are in the US. To that, you have to add the extra shipping cost/times and the return policy, which is mandatory in the EU. So I think I'll stick to selling to the US for now. On another note, I would never recommend Google Translate and similar tools for these kind of translations or to talk with customers (or even to translate Etsy listings). It can get you into trouble for misunderstandings due to incorrect or inaccurate translations. Best thing is professional translators. I know this is not free, but it's another investment in your business and you have someone to hold responsible for the accuracy of the translation, whereas with these tools...
@WonderfulMeals4You
Жыл бұрын
Vanessa if you live in Europe and you want to target usa clients for prin on demand products,is it possible to choose the manufacturers near usa?Let's say with printify.I live in Greece so my adress will be in Greece.
@suzanneelmore770
5 ай бұрын
How can I turn OFF selling Internationally? I recently opened my first shop on Etsy and I clicked both, selling Domestically and Internationally. I seriously do NOT want to sell Internationally but cannot find where to disable that feature. Selling Internationally is way over my head and I have plenty to adjust to and learn just selling here in United States. If you can explain where I can change to only selling in the US, I’d greatly appreciate it!
@SaltyStitchesCrochet
7 күн бұрын
I don’t know if you figured it out now, but you just have to go into a listing and edit your shipping profile. You just go to the shipping section, and it will tell you the profile you have selected. Then click the 3 dots and click edit. From there you can uncheck the countries you don’t want to ship to.
@civilizedagesabers
Жыл бұрын
How do I prevent international orders on my etsy shop? The shipping costs more than my sales...! Help please.
@SmithTheMythY
9 күн бұрын
Do you need to include a commercial invoice to the packaging or isn't a commercial invoice necessary?
@lbfaith
Жыл бұрын
So I hit the notify me for the live but never was notified 😢. I’m bout to watch the replay now lol
@StarlaMoore
Жыл бұрын
It wasn't actually live. Just a live premiere. 🙂
@jen_crochetfun
3 ай бұрын
It also raises Etsy fees which can hurt if it is a low priced item.
@ralseidreemurr2682
Жыл бұрын
I make large plushies and while i sell from UK nearly 80% of my buyers are in US. So in my case its not as much of choice whether to sell internationally but whether i want to keep my shop afloat or go bust
@StarlaMoore
Жыл бұрын
This is a reflection of Etsy's overall demographics. A majority of Etsy buyers are in the US.
@ameliel8792
Жыл бұрын
Is it weird that I'm obsessed with your intonations? 💖
@annat6946
8 ай бұрын
Hi Im not sure if this was mentioned in the video and I just missed it but a buyer from Norway (and im in the US) purchased one of my items but the Label etsy gave me was in the form of a domestic label. It would be going to a facility that would be shipping it out to Norway. On the very bottom of the label it said Norway but no address. Do I have to create the customs forms separately or how do I ship it out.
@sonseraedesigns7167
Жыл бұрын
Recently, Etsy doesn't even provide shipping to Australia or Saudi Arabia anymore. When I try to find a carrier, it costs $60-100 to ship only 3 ounces!! Something that was only $13.00 to ship before the pipeline was shut down. This is making it impossible for me to ship overseas due to the exhorbinant shipping costs. Why isn't the huge cost increase being addressed in this video?
@StarlaMoore
Жыл бұрын
It isn't something I was even aware of at the time of recording the video 2 months ago.
@sonseraedesigns7167
Жыл бұрын
@@StarlaMoore No worries. I finally found the issue. I can ship 3 oz for $20 but takes weeks. The next cheapest is $60 followed by $95!! Yikes!!
@condetorreblanca9845
11 ай бұрын
I have a question, today a customer from France bought one of my mugs, the cost of the mug is $9.00 and adding shipping cost a total of $29.95. I know Printify charges me the costs, my question is does Etsy transfer the shipping cost to my account? Well, otherwise I can't find business logic because I'm selling to lose money.
@StarlaMoore
10 ай бұрын
When you set up the item in Printify and published it to your shop, did you allow Printify to create the shipping rules? If so, then it should charge the customer the correct amount per the print provider. If you are setting up your shipping rules manually or over-riding what Printify sets up, then you have to be sure that shipping is set up correctly for all countries in which you wish to sell.
@clareseagrave
Жыл бұрын
How do you turn off selling to other countries or do you have to put it in your description and refund if someone buys from you like from the UK? I only wish to sell to the USA. Thanks
@starvelvet6697
7 ай бұрын
Hi, loved your video. I have a small question, do you need to write down the tarif number for the mailer itself and the sticker that you're adding?
@StarlaMoore
7 ай бұрын
Hmmm.; That's a good question. I personally never have and haven't had any issues. The tariff is meant to help customs facilities know what it inside the package, so the envelope itself likely doesn't need to be documented.
@anastasialujan6238
Жыл бұрын
Great info. Thank you.
@StarlaMoore
Жыл бұрын
Glad it was helpful!
@ANNA-js4np
Жыл бұрын
If my product is made of several different materials, should I put several tariff codes for international shipping on the label?
@stainedglassstitcher
Жыл бұрын
Really appreciate all these tips
@StarlaMoore
Жыл бұрын
You're so welcome! 💜🥰
@christinew.2746
Жыл бұрын
What about other things like Germany’s rule that all packages must be made from recyclable materials, and rules other countries have?
@StarlaMoore
Жыл бұрын
This is a video I'll be making a little later, as I'd like to do a bit of digging into each of the major POD companies to see which are currently compliant with LUCID IDs for Germany.
@eleanor.shadow
Жыл бұрын
I'm curious, was this review created from Etsy buyers from all over the world, or just the US (or another single country)? I ask because the US is really lucky in its Customs charges, in the sense that only imports above a very generous amount are collected... I'm wondering if this might have skewed the results slightly :)
@StarlaMoore
Жыл бұрын
Yes, I believe the survey data panel was primarily US buyers. 🙂
@michaelsmith-ep7jq
Жыл бұрын
@@StarlaMoore Well that would throw off American sellers. Your survey benefits those sellers outside of the USA . Nothing about USA sellers.
@morgannwilliams967
Жыл бұрын
I had ONE international sale last month of a pair of bracelets and shipping cost them more than the items. I expected Etsy to pop up with some custom papers and nothing came up so it just gave me the shipping label and that was it, the label just looked a tiny bit different in info.
@StarlaMoore
Жыл бұрын
That's very odd! And the labels were through Etsy? Did the item arrive to the customer without issue?
@morgannwilliams967
Жыл бұрын
@@StarlaMoore I haven’t had an international order in a LONG time so I thought maybe something changed? The order says delivered but then something popped up a few days ago but I swiped the notification by accident and don’t know where it was as Etsy didn’t show it when I tried there, that said something about someone not being able to pay fees? I figured maybe the custom fees but the package says delivered. I was thinking of messaging the customer to double check but you know how sometimes they say don’t really contact them randomly?
@luminouslotusbtq
Жыл бұрын
Great informative video! Do US sellers need to get a VAT ID since Etsy is collecting and paying the tax?
@StarlaMoore
Жыл бұрын
No, as the US does not have a VAT system.
@alanastribling3290
11 ай бұрын
What about POD? I have no idea what’s printed on the shipping label because I’m not shipping it.
@StarlaMoore
9 ай бұрын
That's why I also order samples of my products - at least one of each item type - so that I can see what the return label says.
@diane3458
Жыл бұрын
Have you spoken about complying with the new regulations about shipping to Germany and now to other countries as well?
@StarlaMoore
Жыл бұрын
I'll actually be covering this in it's own video. I am just checking a few things with the top POD providers on Etsy to see how they've complied so I can cover POD sellers in the video as well. 🙂
@shakedshamir3057
Жыл бұрын
Hi Starla, thanks for covering this important topic! I have another question regarding the issue of selling internationally: should I use US Dollars as my shop currency if I sell from another country? I thought this was a good idea till I saw Etsy will charge me extra 2.5% exchange fees on every sale. I would love to hear what you think! Thanks in advance.
@StarlaMoore
Жыл бұрын
You should always select the currency based on your local area. Etsy will automatically switch to USD for shoppers who are buying from the US. 🙂
@shakedshamir3057
Жыл бұрын
@@StarlaMoore good to know! Thanks!
@WonderfulMeals4You
Жыл бұрын
What if your adress is in Europe but you want to target USA costumers only for digital products and print on demand products.Can you choose manifacturers on USA for example if you are working with Printify?
@StarlaMoore
Жыл бұрын
Yes, with Printify, you can select any manufacturer that you want. You can even select by order, if you have Printify set to manual order approval. Using manufacturers in the US for US customers will help keep shipping costs down. I would be sure to mention in your listings that you are using US manufacturers for US orders for that very reason.
@WonderfulMeals4You
Жыл бұрын
@@StarlaMoore thank you very much for your response.I have so many things to learn before I make my move..!.
@kendals3833
Жыл бұрын
Ohhhh Interesting… I might not be available to watch it today but I would love to know about tips for people selling overseas? I am an American in France and I could have the opportunity to sell other peoples products for them at a percentage of the profit. Would that be interesting to anyone?
@StarlaMoore
Жыл бұрын
Definitely watch Pam's video that I linked in the description because she lives in the UK and covers selling to the US and other countries. 🙂
@Back_To_Basics
Жыл бұрын
Hi Starla! Does cancelling an order on Etsy removes the negative review that the customer has left?
@StarlaMoore
Жыл бұрын
No. Unfortunately nothing will remove the review unless they choose to change it, or if the review violates Etsy's policies you can ask them to remove it.
@skyefoster5936
Жыл бұрын
What about shipping POD items internationally? Is it worthwhile?
@StarlaMoore
Жыл бұрын
It absolutely can be, but you should definitely check to see where your items ship from. For Prinful, there are warehouses all around the globe. For Printify, they have tons of smaller print facilities, many of which are solely located in China. So each item will ship from a different location. It's important to double check where each item is shipping from so you can gather a general idea of how long shipping will take.
@oceanmusic918
Жыл бұрын
Dear quick question. Regarding the price some seller showing price at 10 or 12 and when you choose the deffrient color or price will show higher price as 23 or 20 how can do that’s ? My Etsy connect with printful when I try do same it not work with me 😅😅😅
@StarlaMoore
Жыл бұрын
It's usually because they have linked additional variations at different prices to a single listing. I don't find this to be a good strategy though, as it is misleading to shoppers.
@oceanmusic918
Жыл бұрын
@@StarlaMoore ok I c thanks for your kind answer 😂😂😂 but actually it’s working very well can do short video teach us how to do that’s 🫶🏻🫣
@StarlaMoore
Жыл бұрын
Unfortunately no. Even if it works, it isn't an ethical practice, so it would be counter productive to the advice I typically give sellers.
@lmelyakim
Жыл бұрын
Hi, selling shirts for 21$ its a Good price? Without shipping (shipping cost 4$)
@StarlaMoore
Жыл бұрын
That is entirely up to you. Your margins need to be determined by what you'd like to profit per sale, based on the goals you set for yourself.
@lily_x_rose
8 ай бұрын
you remind me of sarah paulson!
@user-wn4dd2ih7z
Жыл бұрын
how can we get erank free trial ?
@StarlaMoore
Жыл бұрын
I have a free trial of any of eRank's paid plans included in my free Etsy SEO Toolbox. You can find the toolbox here: bit.ly/EtsyNoodle When you click the link for the free eRank trial within the toolbox, you'll need to use an email address that is not already associated with an existing eRank account in order to get the free 30 days.
@BetaoftheBass
10 ай бұрын
i did an international sale a few months back..... getting the label was the most expensive thing I've ever shipped, it was 30x more expensive than anything in my shop! 🥲
@StarlaMoore
10 ай бұрын
You definitely need to be sure of your pricing if you wish to sell international as it does add some additional costs.
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