3:21 The fact that they moved your mom from a place that she was supposed to be recovering from could have put her at risk. If they think that they were "accommodating" you this was a big risk that they could have been doing for your mom and thus the hospital is proving their "Incompetence" and should have their license REVOKED? The point is that it is a recovery room and if she would have been in any danger they would not allow anyone to be in the same area including someone who I perceive to be a miner to go back there? 5:08 SUE THEM!!!!! They Deserve It. It would be like you telling the employee that you want to cut their legs off and then sitting them down and telling them they can go in and see their mother?
@mavisme4645
3 жыл бұрын
Adam Guymon - It was a very frustrating experience to be sure! To be told that I was allowed to go back and see my Mom but ONLY if I left my service dog with my son was humiliating. I was keen to see my mother because I was worried about her, but not at the risk of my own health. My service dog is MY medical equipment, not my son's, and to ask that I leave her there with him was completely inappropriate. I tried to work with this hospital in fixing their SD access issues, and for a long while they were half-assed working with me. But then people were getting fired/transferred/moved and I wasn't dealing with the same people each time I would contact them. Last I heard, they were supposed to send me their new and improved service dog policy ... but that was over a year ago now. At this point, it's just not worth the headache. 😡
@elizabethshaw3973
6 жыл бұрын
I completely understand why you didn't pursue at that time. You are non-confrontational and there is nothing wrong with that. I had a similar experience not too long ago when I was at Stony Brook Cancer Center in NY for my followup appt. I was told they "don't allow dogs because some patients are very sick". No SD discussion just told she had to go. She made the comment "No one else said anything to you on your way up?" I told her no and I suppose that would have been the time to educate her and give her the speech. My husband missed my appt and important info b/c some admin on a power trip doesn't know the laws. I too was shocked b/c I had never had a problem with access prior to this so it took me by surprise. I was already emotional b/c of why I was there as I am sure you were too. You can bet my next appt won't be the same, I am more prepared and am expecting it to be a discussion. You should contact the hospital administration and discuss their policy. It may just be that there is no education of staff on how to handle SDs so people make up their own rules. Good luck!
@mavisme4645
6 жыл бұрын
Elizabeth Shaw - Yup, it all took me by surprise! Mavis has been in hospitals a lot, and no one has ever given us any trouble. That day we were in and out of that particular waiting room several times and not a word from staff. So when they blindsided me, I wasn't ready for it. Had I been thinking about an access issue, I would have had my ducks in a row and educated them, but instead I had what amounts to a panic attack. Grrr! I will be contacting the hospital administration and seeing about educating who ever will listen to me, that's for sure! Thanks!
@FederalSDRegisteryIsAMust
5 жыл бұрын
Service Dogs can’t be allowed in Pre or Post Operation rooms, because that considered a stile area. The same as it would be for a operating room and burn unit.
@mavisme4645
5 жыл бұрын
Maddy The Service Dog - I understand what you are saying, but the minute they said that my son and I could go back to see her, they were giving me access. If I'm allowed in there, my service dog is allowed. In an operating room I would not be allowed access, dog or no dog. In a burn unit, the only way I might be allowed access would be if I were to don special clothing (mask, shoe covers, gloves, gown, etc.) which obviously my dog couldn't wear. They didn't call the room a post-op room, they called it a recovery room - which might be splitting hairs - but it was my understanding that it wasn't considered a 'sterile' room (hence the invitation to my son and I to go on back). Also, important to note, my mom didn't have surgery, she had a non-surgical procedure done, so concerns with bacteria/viruses/etc. weren't really the issue. Thanks for your input - other perspectives help us all to learn!
@stephanienguyen4704
6 жыл бұрын
what area of seattle are you from? and you can file with the HRC
@mavisme4645
6 жыл бұрын
stephanie nguyen - I'm north of Seattle, in Skagit County. I'll look into that, thanks for the suggestion! :)
@elektromagnetis
6 жыл бұрын
Interesting. I thought recovery rooms were off limits to SDs. I'm sorry you encountered problems. :(
@mavisme4645
6 жыл бұрын
Stargazer39 - Not as far as I can tell. I have a whole Part 2 to this mini-drama that I'm going to upload hopefully in the next few days. Basically, anywhere the public is allowed, your service dog is allowed to go. So, I would not be welcome into an operating room because it's sterile, so neither would my SD. I couldn't enter a burn unit or an organ transplant unit without wearing specialized gear (mask, shoe booties, gown) to protect the patients there from viruses and bacteria, so a SD wouldn't be allowed in there either. However, a recovery room, patient room, clinic, cafeteria, or exam room should allow access to SDs because they allow access to me - a member of the public.
@FederalSDRegisteryIsAMust
5 жыл бұрын
You are right the Pre or Post Op, aka Recovery Room is off limits to Service Dogs. That is because it’s a stile area like the OR. When I had go into the OR I wasn’t allowed to have my Service Dog in Pre or Post Op area. 100% understood and respected it! This lady should of understood that and I do wonder if her dog is really a legitimate Service Dog and not a Emotional Support Animal(ESA). ESA owners seem to be really clueless on these policies and that why I’m questioning her dog being a Service Dog. I really think because she is this clueless, I’m sure her dog is just an ESA. With that said, that is no Service Dog. It’s a Emotional Support Animal(ESA). ESAs are not recognized by the Americans with Disabilities Act and they don’t have legal rights to the same public access rights as legitimate Service Dogs. ESAs are know as FAKE Service Dogs.
@stormskeeperservicedogteam3308
6 жыл бұрын
I'm sorry that stinks.
@mavisme4645
6 жыл бұрын
Tiva's Keeper Service Dog Team - Thanks. I think I'm more upset that I didn't DO something about it vs. just sitting there and stewing over it. Lately I've been pretty good about standing up for my rights as a SD handler, but being at the hospital threw off my game. Some places that are considered 'public' feel awfully 'private' you know what I mean?
@CaptaintheServiceDogMorgan
6 жыл бұрын
I'm sorry you had an access issue. Just because you didn't get up and walk through doesn't mean you're not brave! Standing up for yourself is brave :) I always struggle with access issues too because they make me feel sick - just like you mentioned. Don't beat yourself up for not saying more or standing up! Sometimes I just shut down and am not sure what to say during an access issue because it can be SO uncomfortable. You're brave and strong and remember these incidents help shape you as a handler (even though they can suck so much) and each time it happens it will help you figure out how to best handle it in the future!
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