the fact that HP didn't include this with a printer that cost almost 30k is real petty, who wants to lose 3 feet of media every print.
@robit28
3 жыл бұрын
HP need to address the lack of clearance in these new machines. I don’t know why they still don’t allow enough room in the curing area to prevent scratching of the print.
@RetreatIsNotAnOption
2 жыл бұрын
Agreed. I made my own media feed accessory that works great to fix that problem.
@RetreatIsNotAnOption
2 жыл бұрын
When it says "you can connect the media to the take up reel on the fly" can that be done while the job is still printing?
@HPSupport
2 жыл бұрын
Hi Benjamin, thanks for contacting! I understand that you need help in setting up HP Latex Media Feed Accessory. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
@otakucat3827
2 жыл бұрын
Anybody know what the supply or accessory number for this is? Spec sheet shows "421S3A HP Latex Media Feed Accessory" but when I Google it, I can't find anything that looks like the black sheet in the video.
@HPSupport
2 жыл бұрын
+otakucat You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
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