Yeah, you are trying to do too much with it. It's best suited for areas that don't have other options for internet. With that said, if you are in a rural area, throw out what they say about the speeds. 5 mb/s to 30 mb/s is about all you will get. Works great for one device, maybe two. If you live in town, close to a 5G tower, then yeah, you can expect 200+ mb/s, but then you would also have much better fiber optic broadband internet options. Here's the trick for streaming live tv. The average ping/latency accessing cell towers is around 40 to 50 ms. With some streaming services (cough, cough, Hulu) they require latency to be 30 ms or less, which is idiotic. It really shouldn't matter for streaming HD live tv even if your latency is above 100 ms as long as your download speed is at least 1.5 mb/s (per KZitem TV) or 3 mb/s (per Hulu). I was using my phone as a hotspot and found I had no issues with KZitem TV, but when I tried Hulu, I was lucky to get Hulu+ LiveTV, Disney+, and ESPN+ to even load the pages much less stream. That was averaging over 100 ms latency for both services. Another thing to note, the T-Mobile Home internet box works the same as a cell phone. So keep in mind, if you intend to use it for live tv streaming services, you may have a hard time getting your local channels, because of how cell towers work (for example, you may be in Kansas, but your local network may show up as San Antonio, TX). In my experience, KZitem will not work with you at all to get you locked to a home network to get local channels. Even though Hulu's Live TV sucked for me, their customer service is awesome. I chatted with them for about 15 minutes and they locked my account to the local area I wanted for local channels. I'm just now trying T-Mobile Home Internet, because I get $20/mounth off since I'm already a T-Mobile phone customer. What has irritated me right of the bat is I'm on a waiting list for the unlimited, because they said too many customers in my area already have T-Mobile Home Internet, so I'm stuck on the lite plan (100 Gibibytes/month for $20/month, $40/month if your not an existing T-Mobile customer). You can up it as much as 300 GB/month, but it will cost much more than the Unlimited plan. So yeah, finding that out kind of pissed me off. If it works out well, that is okay for me as I can just switch between my phone as a hotspot and the home internet router. The newer box, just like the older ones, does not have the ability to connect outdoor antennas (unless you want to tear into the box, there are instructional videos on youtube to do it). That kind of sucks, since being able to hook up an outdoor directional mofi antenna setup would greatly improve signal strength and download/upload speeds. I have used one of those expensive cell data internet providers in the past that use T-Mobile towers and a mofi router with great success, but the cost really isn't worth it in my opinion. So far, 1 day of use, I'm averaging 44 ms ping, 20 to 30 mb/s with the home internet box. Using my phone as a hotspot, I average 100+ ms ping, 10 to 20 mb/s. So the home internet router is an improvement, but not by much. Just for reference, I do live way out in the sticks in a heavily wooded valley, so the closest 5G cell tower for me is about 3 miles away with no direct line of sight. Getting 20 to 30 mb/s are actually stellar speeds...lol That allows for streaming on two devices or playing online games such as DayZ on the PC, while streaming on another device.
@OurShowOurStory
Жыл бұрын
That's great that you have found an option that works for you! (FYI, don't sign up for auto pay, if you cancel and they accidentally still charge you, it takes at least 30 days for the refund)
@nguyendang3194
7 ай бұрын
Hey bro you need to get the new router that T mobile home internet give out the TMO-G4AR 5G GATEWAY WHT KIT this router has all band and it faster than the older one. Also like he say get another router as well I used the old spectrum router and it give better wifi connection and stable@@OurShowOurStory
@Victoriom4
Жыл бұрын
I have been trying TM home Internet for the past week, so far avg speeds are around 50 down and 10 up not bad. After some negotiation with Spectrum I was able shaved of $35 off my bill so I’m keeping. With the savings I decided to keep my T mobile gateway and use the service as a backup internet.
@N2tech
Жыл бұрын
In case you haven't fixed it yet. It has to be closest to a window as possible, use the location app to find the best. Two, use an external wifi router. The modem itself is very weak and has a short range. I would suggest a wifi router wifi 6 with more than two antennae. Netgear or TP-link are fairly cheap and work well. Also, hide the ssid that is transmitted from the Tmobile modem so it won't interfere with the external router. You should be getting speeds in excess of 700mbps with excellent signal. Hope this helps.
@OurShowOurStory
Жыл бұрын
I ultimately went a prepaid Comcast internet plan, but hopefully this information will be a good help to someone else!
@charlesbevitt6727
Жыл бұрын
I’m in the Los Angeles area and I got my TM unit a few days ago, and it’s fantastic. I get download speeds of up to 400, which may slow down to 200 during very busy times. Plus I get upload speeds of about 80 which is fantastic! Some people that have had momentary interruptions in their service have solved it by using a home router with their unit rather than using the built-in Wi-Fi. I haven’t had that problem, but if I do, I still have my old router that I can use. I gave spectrum the boot!!
@OurShowOurStory
Жыл бұрын
That's awesome! So glad it worked out for you!
@tkendr01
Жыл бұрын
I have been using TMHI for 2 weeks and I live very close to a TM 5G tower. I added a surplus gaming router to it and it works very well. No issues with performance and availability.
@obiwanjakobe9814
10 ай бұрын
got my t mobile the other day and it works amazingly with 4 of us connected. I live in a very rural area but luckily we are surrounded by a lot of towers. t mobile said we were in a perfect location because of that. I got lucky with this one.
@HometownCustomPC
Жыл бұрын
I am running Verizon, home Internet, 5G, and T-Mobile home Internet, 5G
@WEIRDED_BEARDO
Жыл бұрын
I currently have VerizonFiOS 1Gbps which I pay $80/mo but saw the offer for Tmo Internet for $25 so figured I'd try. Where I'm at in the US I get about 400-600Mbps speeds on 5G on my phone and about same in my house with the Tmo Internet. I haven't had any issues with streaming. Everything works as good as it did with FiOS but for a lot cheaper. The 5G gateway is extremely limited in setting. You can't really change much of anything on it. That's disappointing. But the service so far is fast and reliable.
@OurShowOurStory
Жыл бұрын
Glad to hear it worked out for you!
@HometownCustomPC
Жыл бұрын
Do you want to get better signal out of the T-Mobile box turn your internal Wi-Fi off and go buy you a router Wi-Fi 6
@charlesmargrave6320
Жыл бұрын
Installed T mobile two weeks ago and runs avg 140 mb download and 30 mbt upload until around 8, 9 in eve. Then 30 to 50 mb down and 20 up. I can live with that.
@malewire1263
Жыл бұрын
The Tmobile internet is not the best, but it does the job for what I need. Plus only $25 a month.
@OurShowOurStory
Жыл бұрын
I really wanted it to work for us... I'm glad it works for you
@jeffjeff665
Жыл бұрын
So I have a metal roof on my house, I live in the country, with literally no options and I picked up T mobile and I’ve ranged from 5-250mbs in my house depending the location in my house. What I found to work best is not to go by signal strength on the router but by doing speed test, I found a location that I average 120-225mbs in a location where I only get Good….. where I’ve got very good and only average around 20mbs. Just a what I noticed. I’d say do speed test periodically for a few days in different locations and base it off that.
@jahmez4791
10 ай бұрын
Whered you find out about this prepaid comcast bit you mentioned? That souunds very valuable compared to us paying 92 for internet and 15 for just the modem router combo rental every month...
@OurShowOurStory
10 ай бұрын
www.xfinityprepaid.com/
@nguyendang3194
7 ай бұрын
I love T mobile home internet. I was paying spectrum internet and voice almost 105.94 that an month now switching over to the T mobile there pricing is very good for 50 dollars. The speed is vary depend threw out the day for me morning times the DL speed I get is about 300-400 and evening time when people are home from work and school DL speed is about 50-90 lastly at night DL speed I get is about 100-150. That enough for me to stream video online and playing games depend on the speed it gives.
@CallardAndBowser
Жыл бұрын
What that means is there are not enough transmitters pointed in all directions on the tower and there are not enough towers to handle the increasing amount of customers that Tmobile is adding every day to their network. Your external devices like ring doorbells, alexa, roomba etc. will not work on Tmobile home internet because their router does not allow Port Forwarding. However there is a work around that requires you pay a subscription to a service and have a computer running it all the time on your network.
@OurShowOurStory
Жыл бұрын
That sounds like a lot of work.... Lol, I just went back to Comcast, but this time I'm doing prepay!
@c1bb359
Жыл бұрын
How much is the service?
@OurShowOurStory
Жыл бұрын
Tmobile = $50 Comcast (prepaid = $45 (after 85 for router, but that does cover first month)
@guitarman3001
Жыл бұрын
I'm not sure what you're doing wrong or what I'm doing wrong but my security cams, roomba, shark vac, smart lights, smart locks, even my toaster oven all work just fine with the Tmobile 5G service. I'm in the middle of switching to Tmobile from Spectrum and all I had to do was disconnect my Netgear mesh router from the Spectrum modem and connect it to the Tmobile gateway. It took about a minute for the mesh router to connect to the Tmobile gateway and that's all it took. All my devices (over 30) connected without any issues whatsoever. Right now I'm at work and just kicked off a Shark vacuum job from here. I also have full access to my security cams and did a couple of firmware updates. BTW, I'm getting upwards of 300Mb down and 70+ up. I'm only on day two of my trial period so I suppose things could go wrong but so far not a single issue.
@ben_fossil2266
Жыл бұрын
The best thing I can say for it is 14 day return period. My locale is central Florida. Tired of paying $75/mo. for cable internet (Spectrum) I tried T-Mobile's $50 5G home plan. Set it up Friday 11/25, worked ok through the weekend but disaster struck Monday. Monday and Tuesday data rates were glacial when they worked at all. It's worth mentioning that I'm a very light user: mostly web surfing and streaming SoundCloud, so we're talking perhaps 300KB/sec max. bandwidth needed. The modem showed "good" (3 of 5) 5G signal. Monday wasted hours with tech support, who finally said basically, "Oh, we just found out there's a network problem in your area, it's not your equipment." Tuesday was the last straw. It doesn't speak well for a major cell provider that's unable to resolve severe network issues that persist for two days. I cancelled my service today (11/29).
@OurShowOurStory
Жыл бұрын
I hate to hear that! Hopefully you found a solution.....
@LastDays2024
10 ай бұрын
RUN,, from T Mobile! They even force you to mail the box back, if they don't get it 30 days after you ask to cancel you get charged full amount!
@Pratik30041
Жыл бұрын
Have u tried to hook up your own personal router to tmo router. Try that. Your speeds will be far better. Use cat8 cable and connect via wifi to ur personal router instead.
@OurShowOurStory
Жыл бұрын
I would, but I already returned it...
@billmarsden8585
Жыл бұрын
@@OurShowOurStory I got my T-Mobile gateway 4 days ago (May 2023). I relied more on speed tests than the number of bars the unit reports to find the best spot for the gateway. Shortly after setting it up (the first time), my wife reports that her internet is not working. I check... she is right. We lost internet service for 30 minutes. By the time I call customer support, I was getting 5-20 Mbps speed. The support rep said there were no problems at the tower, and she could see that I was getting service, which was, in fact, accurate. She said the slowdown might be due to "deprioritization". She did not ask about what bands were being used, or what the specs on the connection were. At the time, I was using my old router as an access point. So I restored my original network (based on Xfinity), and then ran the T-Mobile gateway standalone with a different SSID, so I could test more. During most times of the day(s) I would get 100-500 Mbps download. Unfortunately, there were a few times during each day when I got less than 10 or less than 2 Mbps, most likely due to deprioritization (I believe). I really wanted this to work better for me (save $22 per month and faster speeds). If there were a minimum "guarranteed" speed, it would be a different story. But the gateway goes back tomorrow. Note that, the way this works, is that everyone's experience is going to be different.
@azrock235
Жыл бұрын
Thanks for the information and time it took to figure all this out. I used to have T-Mobile for my phone and never had any issues. At the same time I had Cox Communications for my internet. I had to call Cox every year and ask for a better deal which I didn’t care to do but did. Then after moving the T-Mobile phone service around here was not as reliable as what I was used to. Now I have Spectrum for my phone and internet and so far for two years it’s good. I hope you had a nice Thanksgiving. Thanks again! 🤗🦃
@OurShowOurStory
Жыл бұрын
Glad you found an option that works for you, and that you can rely on. Tmobile went through a rough time a few years ago, but now with 5g it might be worth a second look. As always, thank you for watching!
@azrock235
Жыл бұрын
@@OurShowOurStory you are very welcome! 👍🏼🤗
@roxyiesdad850
Жыл бұрын
Thanks for the review. I looked into T Mobile Internet but for some reason their web site said it is not available at our house in South Greene. We have Century Link DSL (now named Brightspeed)for $40 month @ 20 mbps max but I have never gotten over 15 mbps on speed tests. The cable company said we are too far off the road for cable. But DSL has been reliable and is fine for streaming. Century Link originaly said we could get 40 mbps but the tech came out and said the equipment in this area is old and can only handle 10 mbps per line. We have 2 lines at our house so we can get up to 20 mbps. We used to use a Verizon cell phone hotspot for Internet at our previous house but we lived close to a high school and without fail at 8am when school started the speed would drop considerably. Then when school let out it would be back to normal. Verizon said there was nothing they could do.
@OurShowOurStory
Жыл бұрын
Tmobile is kinda hit and miss in this area... Our phones are great 97% of the time
@makemegood1
Жыл бұрын
Go into your local t mobile store and they will tell you if you’re actually eligible or not. Online it tells me it’s not available at my house but a worker signed me up and it’s working great
@keith12311
Жыл бұрын
How do you change nat. My nat type is 3 and says strict how do I change settings to nt type 2 and moderate
@ritalockett9788
Жыл бұрын
I’ve had Comcast for years, no problem with the service.
@OurShowOurStory
Жыл бұрын
Service has been great, I actually went back to them but now under the prepaid version.
@judahwatcher1140
Жыл бұрын
Under prepaid will it work good for xboxone gaming . Most of the usage will be downloading games and updates.. Is there a data cap ? Or Throttling?
@OurShowOurStory
Жыл бұрын
I'm not sure on capping, but so far I can't Tell a difference between the 50mbps and the 75mbps that I had before
@jeffguill
Жыл бұрын
I'm wondering if the built in wireless router is the lacking part of the tmobile issues.
@OurShowOurStory
Жыл бұрын
More than likely
@robertbrawley5048
Жыл бұрын
When are you going to get to thebadpart about dealing with Tmoble
@robertbrawley5048
Жыл бұрын
Skip the first minutes to get to the good stuff about the bad crap about Tmoble
@oceanbreeze685
Жыл бұрын
could someone please tell me if I Can use a better router that's compatible with t mobile. I'm having issues where my speed will be like 230 and then drops down to like 1.1.... called t mobile and they said the engineers are working on the towers... but like for like 2 months!?
@Markgcr
Жыл бұрын
There are MOFI and Cradlepoint routers that are compatible with the T Mobile networks. They need a SIM card but maybe the SIM card from your T Mobile router can be used. Do some searching and see what information is out there.
@darrenclift6704
Жыл бұрын
watching your speed test, they are governing down your speed. easiest way to tell this is happen is simple, when your upload is faster than yur down load, they are capping your speed, its a cell company and this has been going on for many years. also comcast isnt that bad. I myself have xfinity/comcast and pay for download speed of 1.2 Gb/s and get normally 1.4Gb/s. Read your contract you have with them completely, i bet you are capped on speed for different times to the amount you can use in a month too.
@OurShowOurStory
Жыл бұрын
You would have thought that they would have capped it AFTER my two week trial.... Thanks for the great info!
@jerrymakela2186
Жыл бұрын
I have no problem with t mobile internet
@Fred19711001
Жыл бұрын
This t mobile box is Leary!! The signal goes up and down especially when u have a device connect to it like a firestick or Nvidia shield, the only way it will work 95% is to use a Ethernet adapter ( hardwire) it will work better trust me.
@spacemandudley6237
Жыл бұрын
With cable companies you really never know what there going to charge til you get the bill. Lot of extra charges that they don't tell you about. Best of luck
@OurShowOurStory
Жыл бұрын
I completely agree, I ultimately went with Comcasts prepaid... $45 a month
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