In January 1993, ITN investigated the state of British Rail and the improvements that were being promised by those advocating for the service to be privatised.
By 1993, the nationalised rail service was widely criticised. Taxpayers and customers alike were frustrated by soaring ticket prices and severe overcrowding. The long-running issues with British Rail increasingly became ammunition for those who argued that the national rail service would be better off in private hands. Private investment, they argued, would bring improvements such as more attentive staff, TVs in the backs of reclining chairs, access to office equipment such as fax machines and telephones, improved catering, and even lounge areas for families. Most of the sorry, vestibule-squatting commuters ITN spoke to wanted just one thing: a seat.
Some thirty years later, the complaints of British Rail customers are once again commonplace - this time with rail services in private hands. Figures released today by the Department for Transport show that in autumn 2022, 14% of passengers were without a seat in the morning and afternoon peak hours across all major cities. On trains into and departing from London, this number was as high as 18%.
#Train #Trains #Railway #Railways #BritishRail #Privatisation #Privatised #UKPolitics
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