UPDATED 2023 SPECTRUM MOBILE REVIEW HERE: kzitem.info/news/bejne/1Z-FuHuihWqpbH4
@gary860
2 жыл бұрын
I just switched my mobile phone and Apple Watch from Verizon to Spectrum. I was really upset with Version when I added my Apple Watch. I was told it would be only $10 to add my Apple Watch. In reality, it was $19+ to add my Apple Watch. When I called Verizon they said the additional cost was surcharges and taxes that they didn’t disclose only after I activated it and went to My Verizon and saw what my future bills would be. My plan was now going to be $95+ a month. When I switched to Spectrum, my bill came to $55 including the $10 for the Apple Watch. It was a no brainer to switch. I was so upset with Verizon not disclosing the actual cost to add the Apple Watch, I probably would have gone to any carrier just out principle. Verizon lost me as a customer forever.
@EB3Studios
2 жыл бұрын
Yeah, lots of undisclosed fees with "Verizon"
@roaddogg800
2 жыл бұрын
Thanks for the video! I'm a Spectrum mobile customer and have a mixed experience. Service is fairly decent, customer support is also good. My issue is with device compatibility. When I came to Spectrum in December I took whatever phone was available at the time (Motorola Edge) with the expressed understanding that I could upgrade to a "Samsung S22 Ultra" premium device as soon as inventory allowed. Now, 6 months in and I still cannot aquire the device I want. Early upgrades are not permitted at this time even with payment of the current device. Spectrum says due to limited availability, premium devices are only being issued to new customers. That being said, I suggested buying my own unlocked Samsung S22 Ultra and simply switching the sim card from my Motorola. Spectrum replied, that won't work. Only Spectrum issued Android phones have the proprietary software needed to run on their system. In other words.... Another Gotcha! As I understood the system requirements when I signed up for service, any fully unlocked CDMA capable device that would work on Verizon's network should work on Spectrum. Apparently this is not the case. As it was explained, Spectrum installs software that favors WiFi calling, certain tower prioritizing and limits some features. Bringing your own unlocked device to Spectrum will severely limit its capability and functionality. So the result is, Spectrum will not upgrade my device, will not sell me an Samsung S22 Ultra and I cannot buy my own. This issue alone has me thinking of changing carriers.
@EB3Studios
2 жыл бұрын
Hey Tim, I appreciate you sharing your experience with the community here, Which carrier are you "considering" going with?
@roaddogg800
2 жыл бұрын
@@EB3Studios more than likely Verizon. That is unless I can figure out how to use an S22 Ultra with Spectrum.
@thedjofdjssgt6527
2 жыл бұрын
Thanks for your reply because the price is not cheaper than tmobile seeing that im being forced to buy a new phone and can t bring my own phones because no bought phone will be compatible unless its bought from spectrum.
@bjae4399
2 жыл бұрын
@@thedjofdjssgt6527 just found this out after over a week of trying. I need to switch service myself.
@lilstogie
2 жыл бұрын
Thank you for this. I’m a longtime AT&T customer, but looking to switch bc service has been awful the past year. Was leaning version but somebody mentioned spectrum. Hearing this type of issue is enough to be a definite no from me. Can’t even purchase a phone in full to use?? Wtf? Nonsense.
@rosemariemendoza3491
2 жыл бұрын
Thanks for the information.. been thinking about switching my T-mobile bill is too much. Thanks
@bryan4404
2 жыл бұрын
Sounds good tbh. I want to get it too! It sounds like a good deal plus they use Verizon towers
@EB3Studios
2 жыл бұрын
Glad to help
@wendycampbell6752
2 жыл бұрын
I’m leaving t mobile too. I can’t stand them! Worst service and so overpriced
@katherinecarroll6221
2 жыл бұрын
I’m switching to spectrum from T-Mobile. I’m paying over $200 and I barely use my phone!
@bryan4404
2 жыл бұрын
@@katherinecarroll6221 I received my device fast and the service has been great so far!!! From lancaster ca
@dkr6617
2 жыл бұрын
Thanks for your time my friend, it was informative with no goofy music, testosterone laden jargon... just no non-scene information that I can use! I did subscribe and gave you a definable thumbs up for your time and effort. fyi getting the Verizon network here was a game changer for me to make the move to spectrum glad they have it for us!
@EB3Studios
2 жыл бұрын
Hey DKR, I would like to take the time to thank you for your gratitude, I'm glad that I could help you and look forward to providing you with more useful content
@Mr_Banker222
2 жыл бұрын
$45 isn’t a bad deal for 20g
@zacinnc78
Жыл бұрын
yea thts what i was paying for 2gb on verizon prepaid plan
@tmc4609
2 жыл бұрын
Using it now! My bill for 4 lines an 4 phones is almost $400.00 a month! And I never have 4 bars. I get 3 bars in town right outside the spectrum store. As soon as I got out of the city limits I drop to 1 bar. I drop calls all the time! I can’t stand this service!
@EB3Studios
2 жыл бұрын
I hear ya, heavily deprioritized
@daniellatiscareno8528
Жыл бұрын
You have to turn your Wi-Fi off when you leave your house . That solves the dropped call issue
@jeffb8562
2 жыл бұрын
Really? People use more than 10, 20, 30 gigs a month? I have 6 gigs and used it up once. How about you guys get a life and look up every now and then to make eye contact with other life forms that may be similar to your species. Good God
@alechoppy7074
2 жыл бұрын
I agree On so many levels 😂
@citizenoftheworld3773
2 жыл бұрын
Facts
@Kevin6t8
Жыл бұрын
I just came across your video 9 months after you posted it. I have Spectrum internet. I tried the BYOD but my old phone isn't listed. I have the OnePlus 7 Pro. Spectrum only allows Apple, Google, LG, Motorola, and Samsung. So another Gotcha with the phones Spectrum allows on their BYOD option. I wound up getting the iPhone 14 Pro Max through them. I started with the 20Gb Unlimited plan, but burned through that pretty quickly with streaming music at work, and had to switch to 30Gb. I now download music at home while connected to WiFi to listen to while at work to save data.
@EB3Studios
Жыл бұрын
How are you liking your iPhone 14 Pro Max vs the OnePlus 7 Pro?
@polaris911
2 жыл бұрын
"Video Resolution: DVD Quality" So that means they reduce your streaming video quality, even if you're within the monthly data limit?
@EB3Studios
2 жыл бұрын
That is correct, yes (from the very beginning).
@johnl9135
Жыл бұрын
Honestly 20gb and 30gb is not bad compared to Tmobile only give you 2gb and they charged like $10 more I think. So tempted to switch.
@EB3Studios
Жыл бұрын
Hi John, the nice thing is that if you decide that you don't like Spectrum Mobile then you could just switch back to your previous carrier or just try another if you use the BYOD (bring your own device option): www.spectrum.com/mobile/byod-eligibility-check
@jacob60617
2 жыл бұрын
Thanks for telling me about them. Good to know about the gotcha stuff thanks 😊
@EB3Studios
2 жыл бұрын
You are so welcome!
@Gloppp
Жыл бұрын
Awesome review & I will not be switching from Metro PCS .. think I will join my best friends TMobile plan & continue to bounce off my Spectrum home wifi .. just thought this might be decent since my bank ( Arrowhead Credit Union ) has an offer for Spectrum Mobile.
@EB3Studios
Жыл бұрын
Good choice!
@Jwhite1979
2 жыл бұрын
A slight correction: you can add a line to get the promotional rate at any time, and it will even apply to the other unlimited lines on the account. What I think the reviewer is referring to is the 30 day window you have to upgrade your device to Unlimited if you created the line on a BTG plan. That is to say, if you buy a phone or bring an unlocked phone from another provider and choose the By The Gig plan, you will not get the promotional rate for unlimited if you upgrade after your first billing cycle.
@EB3Studios
2 жыл бұрын
Indeed, this video was made prior to Spectrum Mobile announcing this change I will be following this video up with that info soon!
@leebrouillard5412
2 жыл бұрын
That was not fully explained by the sales rep. They talked me into buying a by the gig plan. Wanted to change to unlimied later and discover they use an unadversized rate of $45 per line. Not happy.
@RobWill5864
2 жыл бұрын
Bruh said the 2+ line thing like it's a secret.. It's right there in the ad, clear as day 😂
@EB3Studios
2 жыл бұрын
Yes, but in "small print" and not mentioned in the commercials
@doomy_doomy2225
2 жыл бұрын
As someone who works for Spectrum these are things to keep in mind: - never call in to get mobile. Always something is messed up. Go instore or order it yourself. - majority of staff do not know anything about phones. Do your own independent research. Just salesmen and women forced to sell mobile on top of internet. - if you cancel internet your bill goes up $20 regardless - our mobile infrastructure is awful. May lose your number if you ever move. - if you start off at by the gig, you can never get the $29.99 plan for whatever reason. - your pin is your internet security code and mobile account number is different from int number. - tech support over the phone is only. You come in-store you will be told to call back in. - As an employee and you are self sufficient with tech get us mobile or mint. If you need the occasional help, Spectrum is a great option.
@EB3Studios
2 жыл бұрын
It's nice to hear the input from a Spectrum employee over on the channel, I appreciate your advice!!
@doomy_doomy2225
2 жыл бұрын
@@EB3Studios my pleasure. I am one of the few honest employees in sales that only want the best for people. The thing that spectrum mobile has is that you actually have a store to go to if you have a tech problem to a degree. Another option. In my city we are the only viable option besides from Verizon or T-mobile.
@VisualArticulation
2 жыл бұрын
thats good to know , they told me my new unlocked blu g91 max wouldn't be able to be used is this accurate ?
@doomy_doomy2225
2 жыл бұрын
@@VisualArticulation yes it would be correct. Remember Spectrum is. Prepaid service. Unless it is a flag ship Samsung or Pixel, or an iPhone it will not come to our network. That phone you have is not relevant in the US or Verizon. We use Verizon towers so whatever Verizon tells us to use we use.
@lilmisspettiieee
2 жыл бұрын
As I employee myself I disagree my story location and we’re in West Michigan were very educated and we actually took training and everyone is trained on the product and we have management who is always on top of us to make sure that we’re providing correct information. This person sounds like a disgruntled employee or whatever the case us who should be reported and coached
@amyhaid4086
Жыл бұрын
Extremely helpful - you've saved me so much stress and work - thank you Eddie!!! Your discussion was so comprehensive and clear!
@EB3Studios
Жыл бұрын
Glad it helped! If you haven't caught my 2023 review you can check it out here: kzitem.info/news/bejne/1Z-FuHuihWqpbH4
@snail293
2 жыл бұрын
I work for spectrum. They force us to sell spectrum mobile but it’s almost impossible because people don’t want spectrum internet which I don’t blame them.
@EB3Studios
2 жыл бұрын
Hi Tygold, thanks for watching. It's nice to see Spectrum employees give their input on the channel
@Payne4811
Жыл бұрын
I quit Spectrum for that exact reason
@zacinnc78
Жыл бұрын
why dont ppl want spectrum internet? im currently with windstream and can only get dsl....55 bux a month for 12mb down 1mb up vs spectrum 300 mb down for (i think it will be 74 ish per month after the 1 year is up)
@snail293
Жыл бұрын
@@zacinnc78 Personally I think most people had outstanding balances before that and the hidden fees gave Spectrum a bad reputation.
@kevk9685
4 ай бұрын
I hear the hotspot limit and wonder if a WiFi Apple Watch would count toward that or not, of course it’s 2024 now so not sure if you’re checking this anymore
@MrTmm97
Жыл бұрын
I recently enrolled in Spectrum because they just started a promotion for existing customers that sounds too good to be true(kinda is)…. You pay the first month ahead of time and get the next 11 months free. It works for the 20 or 30gh plan. I was super skeptical once I heard about the throttling beyond 20/30Gb since I use so much data but my finances recently became a lot tighter and if I can pay for a month of fall back and if it just isn’t enough data buy a month of straight talk like I currently have… but if finances don’t permit I know for a year I essentially have free service…it was kinda hard to turn down. However I usually use around 60-80gb of data a month but didn’t ever turn on Wi-Fi when I was home so I know I can cut it down… but since I know that I use more than that I made sure once the year is up I can cancel without any extra charges. $45 or $55 once for a year of 20-30gh of data a month is pretty good
@EB3Studios
Жыл бұрын
Thanks for sharing your experience
@PO-nt4qr
Жыл бұрын
Nice I got same promo but for free
@alexpcrepairs
Жыл бұрын
Great Video Review 👍. Question about Spectrun vs Visible. I know Visible isn't roaming capable and has no hidden roaming charges, but Spectrum does have roaming hidden charges correct, mainly in Mexico outside the US?
@EB3Studios
Жыл бұрын
So, Visible NOW supports roaming. Both Visible and Spectrum have no extra roaming charges. Here is a video for you to check out on Visible where I address the roaming: kzitem.info/news/bejne/uJ2eqHaFnn6AiX4
@OG_HakunaMatata
Жыл бұрын
I have the sprint legacy plans, rn what I pay is $347 thats with 3 high end phones, 2 smart watches 1 paid off and 1free and the plans they have, free iphone 11 and free basic plan. This is with work discounts and promotions
@EB3Studios
Жыл бұрын
Nice, is the service "still good" with that legacy Sprint plan?
@OG_HakunaMatata
Жыл бұрын
@EB3Studios honestly the service is amazing, when I did security at a facility that was out of town tmobile and ATT had service while the work phone used Verizon had spotty to no service and had to use wifi for everything.
@newCrysis
Жыл бұрын
Well done video. Helped me to decide to go to spectrum. Verizon went up on my 5 gig/mo plan again. 72.00 per month with phone already paid off.
@EB3Studios
Жыл бұрын
Hey John, glad I could help you out
@desi4lyfe379
Жыл бұрын
What cellular service provider in America dont throttle? If you are connected to 5G, most likely the threshold to throttle is much higher, but disclaimer has to work believing the network traffic still transmitting through 4G or 4G+ capability towers.
@psfgtech
2 жыл бұрын
My Spectrum 5g Samsung A52, it just died, flashed on and off and its toast. I hope cancelling it isn't hard. Im in my 50s , I had all of them, this is the worse cellphone coverage in Tampa Fl
@EB3Studios
2 жыл бұрын
If you can go into a Spectrum store that would be your best bet.
@whothetechknows
Жыл бұрын
Great review. Thanks. I have been thinking about this one for a while. I am certainly prioritizing it now. Thanks again and keep up the good videos.
@EB3Studios
Жыл бұрын
Glad it was helpful!
@princess106930
Жыл бұрын
It is in the disclosure that after 20 gigs speeds can reduce and slow down in time of network congestion I say this to my customers day n and day out we actually lose the sale of we don't say these things as written every call gets audited
@rfink222
Жыл бұрын
I have Spectrum internet and it has been great, very dependable and fast, no complaints. Going to add Spectrum mobile and have reasonable costs for 2 quality services.
@EB3Studios
Жыл бұрын
Very nice, keep me updated on how you like Spectrum Mobile!
@jordenabarca
2 жыл бұрын
Hi there just wanted to let y’all know that they updated who qualifies for the $29.99 deal for existing customers as long as they add a new line then all other lines on the acct will have the $29.99 price linked for them but it can take 1-2 cycles to take effect
@EB3Studios
2 жыл бұрын
Hey Jorden, Spectrum Mobile has realized that MANY people want the $29.99 deal so all people have to do is call in and "demand" the $29.99 pricing and then they will get it. However, the website still lists that you do still have that 30 day limitation that you will need to add the lines when you first sign up for service. I do appreciate you sharing what you found with the community here to help them out
@tj7931
2 жыл бұрын
@@EB3Studios You can’t DEMAND Spectrum to lower the cost to 29.99 lol . Show me real data supporting that claim lol
@zacinnc78
Жыл бұрын
@@tj7931 you can threaetn to disconnect ,thats why they have a "customer retention"line
@ZombieUsr
Жыл бұрын
With most places with wifi and working from home. Just stick to wifi... Only time I use mobile data is outside at the park
@thedjofdjssgt6527
2 жыл бұрын
Has anyone been able to bring there own phone? What carrier where you with?
@robswafford6134
2 жыл бұрын
Yes, but many are supplied to a provider so it may not be transferable. You can get to the Spectrum mobile site and enter your imei # to see if it is compatable. The site will instruct you how to find it.
@ucandie101
2 жыл бұрын
Lol Why add the sarcastic air quotes for the "asterisk" like is the asterisk not real? Just really got me lol super helpful and comprehensive video though for sure.
@EB3Studios
2 жыл бұрын
Because you won't ever "hear them mention" it in their ads for the service. I'm glad you enjoyed the video.
@btomas225
2 жыл бұрын
Here's a "gotcha" not mentioned in your video. When I moved from ATT to T-Mobile, using my own phone, I actually experienced WORSE reception via their local tower in my area, especially at home, AND I found out that my phone (a Samsung if I recall) that I 'brought with me' had WIFI Calling that was INCOMPATIBLE with T-Mobile's Wifi Calling (embedded default app in their T-Mobile compatible phones) so I was forced to buy a new phone, which I did off ebay making sure that it was T-Mobile unlocked....The new phone was $300+ This is something that needs to be brought up in your video. I will assume that my LG G8 thinQ that I'm currently using would be incompatible with Spectrum wifi calling service should I choose to switch.
@EB3Studios
2 жыл бұрын
Hey B Tomas, I have found that the service with T-Mobile to be "less than desired". If you are considering trying out Spectrum Mobile with the LG G8 thinQ; I would say as long as it is Unlocked then you "should" be able to bring it on over to them but as far as the Wi-Fi calling goes, I would agree that may not work. Wi-Fi calling is a "funny thing" with Android in that it has to be put on their specific list to be compatible.
@Simon_Electric
Жыл бұрын
@@EB3Studios I've also heard that they make it very difficult for customers to upgrade their phones once their finance phone is paid off. I've always purchase my phone unlocked but since my Samsung Galaxy S10 is no longer serviceable after this year and I couldn't afford the s22 ultra directly from Samsung or anyone else, I went through spectrum who is also my internet service provider to cut a deal. with the phone I got a pretty good deal with the price of two phones in the monthly service. but l my only concern is once I get sick of this phone or once it's too old to use, can I buy my own phone from Samsung directly and activate it through spectrum or will I have an issue?
@tyronewalker5764
Жыл бұрын
Where able to keep your original phone#?
@Donbarbz
2 жыл бұрын
Cut my cable service with Spectrum last month. Wasn’t watching much TV recently. I got an email yesterday that said they are raising my price for my 2 cell phone lines $20 each because I cut the cable service. I’m going back to AT&T. ✌🏾
@viperrayne3020
2 жыл бұрын
You have to either have internet or cable to have the 20 applied to your account if you cut all services and only keep your mobile it's going to increase by 20 when you signed up it even stated you must have qualifying internet /TV to have mobile service once you cut that off your phone goes up 20 bucks and on top of that you won't be able to add additional lines have fun with at&t but your gonna be paying a lot more money and be stuck in a contract if you decided to cancel you'll pay early termination fees I used to have them plus services aren't that great but good luck!
@Donbarbz
2 жыл бұрын
@@viperrayne3020 you work for Spectrum?
@EB3Studios
2 жыл бұрын
Hey Don, yes that is another sneaky thing that they also do... If you leave Spectrum Cable Internet service for the house then they hit you with a $20 line access fee. If you "like AT&T" and are looking to save some money, look into Cricket Wireless, here is my latest video on them for you to check out: kzitem.info/news/bejne/03eImoNngXyolno
@EB3Studios
2 жыл бұрын
Thanks for helping out the community Viper, your input is much appreciated!!
@tj7931
2 жыл бұрын
@@EB3Studios it isn’t sneaky it’s one of the terms that is boldly printed.
@bunfishes
Жыл бұрын
I spent six hours on and off the phone with Spectrum yesterday to try and figure out why I was getting a switch line message on my iPhone. I got a message about my line being a business line so I called them and got a woman who sounded like she was trying very hard to stay awake. I just signed up for Spectrum cell service after the first rep told me I'd get free cell phone service for a year. Based on not having to pay any cell service, I ordered an iPhone 14 Pro Max with extra memory directly from Apple rather than Spectrum. While on the phone with the business line message problem rep, I then looked at my account and saw that I was going to be charged the following month! So I went to the office with my second problem of being charged on autopay after being told I would get free cell service. The people at the Spectrum physical office said to call Spectrum Mobile and ask them to pull the call from the rep who said I'd get free service for a year. I went home and called for a human after going through their tedious phone system, which constantly interrupted the music with referrals to website for help, making me think a person was coming to the phone while I was doing my daily chores. I got a rep who listened to my whole problem, went to talk to her supervisor constantly reassuring me they were helping me and thanks for my patience. When she finally got back to me with an answer she told me to go to billing with my problem and she could transfer me there! I asked to speak to her supervisor about my other message problem. When I got to the supervisor, she was asking about my SIM card installation, not telling me anything about the two line situation on my phone. I transferred my SIM card from my 7 to the 12 several months ago. Then the 12 has a eSim as well I think, so I was confused and hung up because I had to have lunch. After lunch, I called back to billing, told them my problem, got put on hold. Waited for a supervisor twice and both times got interrupted by a rep who didn't know anything about what I previously described to the billing rep and wanted to start from square one. Somehow I got a free month of service for my troubles on my account after checking the website while on the phone with final rep. One helpful rep told me my phone can handle two lines on the iPhone 12. Thanks for this video, this clears the situation more and it appears I'd better get a second line going before the 30 days of my service goes up or my bill will go up to $45? I don't think I was put with any supervisor in charge who could make decisions about my account yesterday either online, phone or at the field office. I'm looking into to other options for cell service in the small city 98926, where I live. I'm wondering where to go next. I don't use a lot of data I don't think.
@EB3Studios
Жыл бұрын
Thank you for sharing your experience here with the community and I'll be making an updated video on Spectrum Mobile soon and also a few other alternative carriers, stay tuned!!
@antoinegeorge4287
2 жыл бұрын
U have to have spectrum are Xfinity Internet to use the mobile service
@ethereal_mantis5755
Жыл бұрын
Does that mean the latency is high? The APN is restricted slow? No wide band?
@EB3Studios
Жыл бұрын
It’s an MVNO (they pay rent for their network) so they are restricted; I’ve made an updated video on the plan here: kzitem.info/news/bejne/q4hn0auGql9klag
@urbancyber3603
2 жыл бұрын
I'm lost what does it mean by est total like is that how much I gotta pay today or is that the 1st bill total gonna be ?
@EB3Studios
2 жыл бұрын
If it's classified as "due today" then that would be due today at check out. If it doesn't show as "due today" then that would be due on your first month's bill
@sanjogh777
Жыл бұрын
There's one more thing you missed. Right now, there's an offer going on. Free connection for 12 months. You don't have to pay anything for 12 months, then you can do anything.
@EB3Studios
Жыл бұрын
I'll have to look into this
@elchamber
2 жыл бұрын
Thanks. Can I switch iPhones once in a while using one SIM card?
@EB3Studios
2 жыл бұрын
Yes, not a problem. As long as the iPhones are unlocked. Switch back and forth as much as you want!
@adryangray8393
Жыл бұрын
Spectrum need to come to Nebraska mainly the city Omaha we could use yall services for everything come on now
@Club-Thirty-Three
2 жыл бұрын
My question is this. The offer between Unlimited and Unlimited + is 20 vs 30 gigs but another element is video speeds of DVD vs HD. What does this mean? Thanks for any help you can give me. Also, I'm thinking of changing because for three phones on AT&T is $230 monthly where as Spectrum for comparable service would be $90. That's a pretty huge monthly savings.
@EB3Studios
2 жыл бұрын
Hey Club33, DVD quality is 480p vs HD quality is 720p or 1080p. On a cell phone screen DVD quality for most people is just fine because of that smaller screen size it will look clear still. On a bigger screen like a laptop or TV screen you would want HD quality because you would be able to see pixelation (blurriness) because it is a larger picture. And for sure! As long as Verizon gets service where you live then definitely give Spectrum Mobile a try and see how you like it, just make sure your phones are "unlocked" through AT&T so that you will have a smoother transition over to Spectrum Mobile.
@Club-Thirty-Three
2 жыл бұрын
@@EB3Studios Thanks for the information. I’m going to give Spectrum a shot.
@robswafford6134
2 жыл бұрын
Just remember you must have Spectrum internet to get that price.
@themutha01
2 жыл бұрын
Great video. I do have a question. You said the $14 plan was best if you wanted the phone just for emergency. But isn't text and talk unlimited? That is what I would use in an emergency. I thought Data was just when you played games or searched internet when not using WiFI. Do I misunderstand what Data usage is. I looked at my data usage on the plan I have and the most I ever used was 2GB.
@EB3Studios
2 жыл бұрын
Text and Talk is unlimited yes, most (but not all) people use their phone for data consumption now days. "Data" is anything that requires the internet. Regular text messages do NOT use data. Picture, Video and iMessages (on iPhone) use Data.
@themutha01
2 жыл бұрын
@@EB3Studios I use the IPhone maps a lot. Does using this GPS use DATA. Thank you for your quick reply. I also take pictures with my phone (as does everyone) but I don't think that is what you mean by picture.
@MrsTiffanyMartinez
2 жыл бұрын
@@themutha01 yes. As long as you're not using|connected to you're home wifi with your cellphone, you're consuming data via "maps". Happy I Switched. I signed up for the 1GB plan because I'm always home...except for when I do curbside pickup 1x a month. The little bit of data used to say "I'm here" aka check in...will be quick. Then I'm turning the data back off. I've been with Sprint since 2005. August 26 will be my very last day! My new phone arrives and nothing they could say could convince me to stay at this point. I was paying $73 for a single line no phone|contract included, just service. I accepted Spectrum deal, 1 GB plan $14 & pre-ordered the Galaxy Z Flip4 with a $333 trade in. Making my monthly bill $44.25 Basically, 2 years "free" of 1gb depends how you look at. But still cheaper than Sprint. After the 2 yrs, $14! I could get both Hulu & Netflix if I wanted. While they're screaming "free Hulu" 😆 it's not a perk unless it's really a perk! Hulu is $7!
@jacobtom9736
Жыл бұрын
Yes it uses data to load the maps
@aomstetler6163
Жыл бұрын
How about the phone service & quality, is it any good with Spectrum Mobile?
@EB3Studios
Жыл бұрын
If Verizon is "good" in your area and you don't use a whole lot of data; then Spectrum Mobile isn't bad for the price but if you are in a heavily populated area then you will experience reduced speeds and performance.
@cesarsalgadosalgado2199
2 жыл бұрын
AT&T should start doing the same thing as mint mobile create cheap bulk unlimited plans because I’m tired of paying 65$ a month and can’t even afford paying that I hope AT&T or cricket wireless make or start doing bulk plans cuz these 50$ to 65$ plans are getting on my nerves and they really really need to change
@EB3Studios
2 жыл бұрын
With Cricket, you can get the 4 lines of "unlimited data" for $100 a month, so essentially that would be $25 per line. Mint Mobile's "unlimited plan" slows down after 35GB of data and their coverage is "worse" in more places. But yes, cheaper plans would always be nice
@DrMcnugget1
2 жыл бұрын
AT&T is getting even more out of hand there new unlimited elite plan is $118 a month they're getting really nuts with how much they're charging
@keilana6
Жыл бұрын
Being retired the price of even buying a phone is ridiculous. If I were able to choose the kind of service I wanted I would have a regular dial-up but we are being forced into wasting our $ on phones that allow NSA to keep tabs on us
@williamhenriquez7849
2 жыл бұрын
Thanks Eddy, this video helped me a lot 🤘🏼🤘🏼
@EB3Studios
2 жыл бұрын
Happy to help!
@michaelmarino1360
2 жыл бұрын
Very good thorough review! Currently on Cricket.
@EB3Studios
2 жыл бұрын
Awesome, Cricket is great!!
@michaelmarino1360
2 жыл бұрын
@@EB3Studios Cricket slows you down at 10GB. Comparable services.
@markmandelstamm2866
2 жыл бұрын
I used them for 8 months. The service is good. In our market you can get two 20gb lines for $60.00. Spectrum needs to stop advertising unlimited. The plans are 20gb or 30gb. Mint was just forced to stop advertising their 35gb plan as unlimited same should apply to Spectrum. Once your throttled the service is not especially usable. I intentionally ran myself out of data to test it. Supposed to be 500kb. My speed tests were half that. After the high speed data allotmis used you are not suffering deprioritization. It is a hard throttle.
@EB3Studios
2 жыл бұрын
Thank you for sharing your experience with the community here and I absolutely agree that they do need to start disclosing more of these (gotchas) in their advertising.
@viperrayne3020
2 жыл бұрын
I work for spectrum and I have the mobile service it is not a lie it is unlimited basically when I go driving or whatever I am automatically connected to hot spot that comes from the towers that it will give you unlimited wifi and then it will allow you not to use your data trust me saved me many times from throttling
@bryan4404
2 жыл бұрын
@@viperrayne3020 I'm thinking of getting it. Is it really good?
@viperrayne3020
2 жыл бұрын
@@bryan4404 super good also there is a 14 day trial for you to try it out I think you should try them you won't be disappointed 😉
@bryan4404
2 жыл бұрын
@@viperrayne3020 thanks bro ima give it a shot tomorrow I'm going to sign up!!!
@wendycampbell6752
2 жыл бұрын
How long is the $29.99 rate good for? Is it one of those things where it’s only $29.99 for the first year or two?? And if so, how much does it go up? I haven’t been able to get an answer to this question so if you know I’d love to find out
@EB3Studios
2 жыл бұрын
Hi Wendy, this is not advertised as a limited-time offer; however, Spectrum can pull this deal at any time. I however do not see them doing that anytime soon because of the fact that this is only available to NEW Spectrum Mobile customers and also due to the fact that you NEED to take advantage of this within 30 days of signing up for Spectrum Mobile service, so as long as these terms are met, you will be "locked in" to the current $29.99 per line pricing.
@MrJgood37
2 жыл бұрын
@@EB3Studios I just signed up and they said this price is for all customers you just have to request it.
@isidroo1
Жыл бұрын
They give me one line free for two years after that I'll pay 29 for that line
@picnicphoto
Жыл бұрын
12/12/2022. I have had Charter, now Spectrum for years and stream a lot--I do live in western NC and have had little issues with internet and have good speeds. I do use their Spectrum app a lot rather than cable and do feel their developers need to work on the app but. 90% of the time it functions ok. I have no. Issue with streaming Netflix, HBO Max, Amazon Prime. We are moving so was offered the 29.99 and 1 free line for a year--and am doing my research on whether it is worth it--I have been a Verizon customer for years and use an Iphone 11 Pro Max with true 'grandfathered' unlimited--mostly used when traveling. Still not sure.
@EB3Studios
Жыл бұрын
Hi Diane, I totally agree with you on their streaming app, I use it too and I find it is frustrating when it freezes up and buffers from time to time. I do have plans to talk about the $29.99 Unlimited plan "free for a year" that will be upcoming in a future video soon! Here is what I would say for you, If you are happy with Verizon's coverage in your area overall, then switching to Spectrum Mobile makes sense as they use the same network; however, the $29.99 "Unlimited plan" has a 20GB high speed cap, then they speeds get reduced to 512kbps which is half a megabit. So if you happen to stay under are around 20GBs per month then it does make sense for you to make the switch to Spectrum Mobile but if you use A LOT of data, just know that your speeds will be impacted. Also note that with Spectrum Mobile, you only get 5GBs of mobile hotspot data so I don't know if you use mobile hotspot at all but if you do, just keep that in mind.
@picnicphoto
Жыл бұрын
@@EB3Studios Thank you-you having same issues I am with app makes me at least know its not only me LOL. Its annoying to have to deal with it when it freezes or buffers--I stream it through Apple TVs. I did do some research and found the cap and throttling but for now I'm okay--but could, as I understand it, move up to the 30GB program. Still out on decision. I have been happy with Charter (Spectrum) generally for internet streaming, all our device connections, etc--but have been wary of these MVNOs--maybe shouldn't be.
@JoVeda_xo
2 жыл бұрын
Im using lte signal is never a problem but idk behind the scenes theyre really uptight
@arpansarker3655
2 жыл бұрын
Hey can you please do a video of acn flash mobile service?
@amyhaid4086
Жыл бұрын
QUESTION ON INTERNATIONAL FUNCTIONALITY - Does anyone know if Spectrum mobile works properly IN Europe? I'd like to switch - am currently with Verizon - and Verizon has been great in Europe. I'd assume since Spectrum is using part of Verizon's network (if I understand that correctly), that it should work equally well, but I travel a lot so this really matters to me. Thanks!!
@EB3Studios
Жыл бұрын
From some initial research, it will work. Here is a link regarding their international usage: www.spectrum.com/mobile/plans/international
@IM.758
Жыл бұрын
Spectrum mobile, with phone and 5G data gets the left over signal from Verizon. You only get the left over signal of Verizon. If Verizon traffic is already busy, spectrum subscribers are toast.
@bfg9000d1
2 жыл бұрын
Spectrum use to be a really good company when it was Charter Pipeline. When the name change to Spectrum it has been a slow slide downward since. Spectrum has closed a lot of the old Charter offices. They tend to pick offices that are either hard to locate or reside in very high density traffic areas that are hard to get to. Of course there is always exception but I'm talking about on the average. Also the charter pipeline crew use to be very knowledgably. Now there famous line is "I don't know of any service disruption" or "I don't know of any outage". The classic one that has me rolling on the floor laughing. They claim that your delinquent on your equipment payments or that you have charter equipment that you haven't turn in yet. When in reality you don't owe them anything.
@EB3Studios
2 жыл бұрын
Hey bfg9000d1, I agree. I enjoyed the good ol' days of Charter myself. I appreciate you sharing!
@Vadikin-VladiQL
2 жыл бұрын
I have a question currently I spectrum internet what will be best for mobile service? Spectrum unlimited or spectrum unlimited plus
@EB3Studios
2 жыл бұрын
I would start with Spectrum Unlimited and if you find yourself needing more data then you can upgrade to the Unlimited Plus
@JoeRussellProductions
Жыл бұрын
For the 20gb plan, is that 20gb per phone... or total between 2 phones?
@EB3Studios
Жыл бұрын
It's per line (per each phone).
@daniellatiscareno8528
Жыл бұрын
I have spectrum for my phone and I work through out all of the San Fernando valley in cali and I have better service than when I was with at and t And t mobile
@erre6914
2 жыл бұрын
Is spectrum mobile sneaky like “Unlimited data” or “unlimited premium data” ? Also who gets priority, verizon customers or spectrum mobile customers?
@EB3Studios
2 жыл бұрын
This video will answer your question regarding network priority: kzitem.info/news/bejne/sXeaznZ_fnxknG0
@Cam-wi3tp
2 жыл бұрын
map shows solid 5g and 4glte coverage, rarely do i ever have service. Been meaning to call them and ask why I am paying for mobile service when I don't get service where i live
@EB3Studios
2 жыл бұрын
What kind of phone do you have?
@Cam-wi3tp
2 жыл бұрын
@@EB3Studios s22 ultra
@larryg2497
Жыл бұрын
It’s not unlimited and they don’t have roaming in Mexico or Canada.
@ammyplair4574
Жыл бұрын
If we have only Tv services with spectrum so I am eligible to order a mobile phone from Spectrum or Not?
@EB3Studios
Жыл бұрын
You can call them up and let them know that you want to add Spectrum Mobile and if they won't give it to you, ask to speak to a supervisor because they can and will give it to you.
@gottidatnigka
Жыл бұрын
I work for Spectrum, you can get Spectrum one internet service for $49.99 and get our unlimited mobile line free for year bringing over your own device, if you need to finance a new device, you would only pay for the device monthly cost, after you're free year of unlimited mobile service, you would pay $29.99
@-What-are-your-thoughts
Жыл бұрын
I just got their internet service 300 MBPS plan. I asked about the cell service and no matter how I phrased it they continued to say it was unlimited and does not slow down. How can they say it doesn’t slow down?
@EB3Studios
Жыл бұрын
A lot of their customer service reps seem to be misinformed about it slowing down
@tedvogel4478
Жыл бұрын
I suspect they're trained to lie. It's more like a screeching halt than a slowing down. 600 kbps is 500 times slower than 300 mbps. It'll make the old dial-up internet from the 1980s look fast.
@Betelguese13
Жыл бұрын
I work at spectrum, we’re forced to sell spectrum mobile, and anybody will lie to you to pretty much get the sale, our internet sucks too, Id recommend switching to somebody like att or tmobile, they may be more, but they have better coverage
@trevorphillips2868
2 жыл бұрын
I’ve been with AT&T for 15 years and I’m looking to switch. I don’t care about pricing I just want better customer service where I’m talking to an American call center instead of a rent a call service which also runs scams in the back room in Kokota India. Pretty much AT&T charged me $80 all because I changed my credit card for auto bill pay and they said oh that charge me as a activation charge. After an hour and a half on the phone to speak to a human.
@Striker9
2 жыл бұрын
Don't expect any better from spectrum. I've had their internet for longer then I want. I despise the company and they screw their customers any chance they get. I use straight talk and haven't had any issues. Spectrums customer service is also the call centers in India with the scam artists
@cableapostle
2 жыл бұрын
Many off the major providers slogans are all CAP, fam. For unlimited data you're better off going for T-Mobile. T-Mobile will be limited to 50 GB per line. If anyone is smart, you don't pay for speeds you don't really need also. You don't hear mobile providers advertise data speeds through their network. But you'll hear cable and phone providers advertise speeds. Cellular network has always been an alternative way to connect in for any applications, definitely including streaming a video service. All communication providers is all CAP.
@DC-sb2sx
2 жыл бұрын
If you get rid of the internet service you can keep mobile services but they will charge you additional $50 a month
@EB3Studios
2 жыл бұрын
Most definitely, I forgot to mention the "extra charge" each month if you cancel your Spectrum Home Internet
@sage621
Жыл бұрын
I work for spectrum. The 1st point you said is completely NOT true.
@EB3Studios
Жыл бұрын
It's literally posted on their website: "Spectrum Mobile is available exclusively to Spectrum Internet customers".
@isidroo1
Жыл бұрын
How is the service in new jersey?
@EB3Studios
Жыл бұрын
As far as "coverage" goes, it appears that a good majority of New Jersey has 5G coverage. However, you would also need to take into consideration "network congestion" which is how slow the network gets when there is A LOT of people in your area. So, with this being said, the only real way to know would be to give it a try but it looks to be like a good contender in your area.
@tqdolla
Жыл бұрын
My man says here what they don't tell you While reading it on their website hilarious
@johnwren3976
2 жыл бұрын
"Here's what they don't tell you" Proceeds to show footnote on website clearly telling customers of limitations...🤦♂️
@kevin2400
2 жыл бұрын
Currently on spectrum mobile….. it’s really not unlimited data… it’s awful .. I feel like I’m back on a shared data plan… trying my best to get my step dad and my mom to switch back on t mobile…. And I can’t stand the Verizon network..
@EB3Studios
2 жыл бұрын
I'm not a "big fan" of Verizon myself
@sherrikwhiteside6107
Жыл бұрын
@@EB3Studios so, what is your preferred carrier? I have been with Verizon for over 20 years, but their service in the past couple of years has been terrible. Looking to explore another option.
@JoVeda_xo
2 жыл бұрын
I miss time warner cable road runner was the best
@JoVeda_xo
2 жыл бұрын
🥸
@edgardoramos6061
Жыл бұрын
Thank you my friend
@EB3Studios
Жыл бұрын
You're welcome! Be sure to check out my updated 2023 Spectrum Mobile review here: kzitem.info/news/bejne/1Z-FuHuihWqpbH4
@tyronewalker5764
Жыл бұрын
How about year 2023?
@EB3Studios
Жыл бұрын
Here's my 2023 update video: kzitem.info/news/bejne/1Z-FuHuihWqpbH4
@Simon_Electric
Жыл бұрын
So wait, I have to pay an extra $10 a month just to have a smart watch with a Bluetooth connection to my phone?
@EB3Studios
Жыл бұрын
No, The $10 is just to have a "separate" line for the smart watch. For example, if you leave your phone at home you will be able to stay connected with just your watch with your phone not being nearby. If you keep your phone near you all of the time, then there is no charge for that.
@Epicmango7
Жыл бұрын
Do Sony Xperia phones work on it
@EB3Studios
Жыл бұрын
Unfortunately, it looks like they don't support Sony phones at this time.
@Epicmango7
Жыл бұрын
@@EB3Studios Thanks for telling me
@davidhernandez-du6qo
2 жыл бұрын
I feel like a single person like myself won’t past the 30g a month am I wrong?!?
@EB3Studios
2 жыл бұрын
Hello David, yes, most people won't exceed 20GB or 30GB, especially those who use Wi-Fi when available.
@joshchavers7053
2 жыл бұрын
I use 20 to 30 a month plus heavy WiFi usage
@songsalon7868
2 жыл бұрын
@@joshchavers7053 EASY I watch Movies
@bobbyjames8323
Жыл бұрын
Spectrum has the worst customer service I've ever had. Brand new phone over 6 days to activate and it's still pending. while my phone number sots in limbo and I had zero service through this period.
@EB3Studios
Жыл бұрын
Hey Bobby, that has to be frustrating; were you able to get it activated?
@gottidatnigka
Жыл бұрын
Sounds like there were issues porting over a number, if u were u would have needed your acct number and a pin from the previous carrier in order for that to be done, if when you try to activate your phone with Spectrum and you had that info available for them during that time then it should have been able to be immediately switched over or at the most have to give 24 hours, if you did not have that info at the time you would have had to got it from the provider you was with, but most cases when you do have all the info necessary to be able to Port over your number, if it takes more than 24 hours to fully activate your phone, it's usually not due to Spectrum, it's usually due to the provider you currently have giving a hard time of releasing the phone number because they do not want to lose a customer, especially if you've been with the company for a while or have multiple lines.
@TheDukens90
2 жыл бұрын
Is spectrum use t mobile Tower or att
@ninoskasuikowsky9977
2 жыл бұрын
Uses Verizon
@ExplodingBlocks
Жыл бұрын
I find it funny how you’ll read something off their website and say “this is something they don’t tell you” haha
@bronston81
7 ай бұрын
They can keep spectrum mobile. I get a better deal with metro.
@EB3Studios
7 ай бұрын
Glad Metro works for you
@matthew1996
2 жыл бұрын
I have Stright Talk and I like it!
@EB3Studios
2 жыл бұрын
Happy to hear that!
@ninoskasuikowsky9977
2 жыл бұрын
tell me about Straight Talk, how much it cost? And why do you like it?. I had Spectrum before because it didn't let me use Whatspp.. Any time I wanted to call somebody that was in my whatsapp contactS, I could not communicate, so I just quit. It is veeery difficult to obtain from this people your account number....
@erik99_g
2 жыл бұрын
If I could like this video twice I would
@EB3Studios
2 жыл бұрын
Hey Erik, I appreciate that!!
@edwardb3018
2 жыл бұрын
Very informative
@EB3Studios
2 жыл бұрын
Glad you liked it
@robswafford6134
2 жыл бұрын
A lot of junk floating around this. Its simple. To get the $29.99 price requires Spectrum internet and 2 lines or more. Existing customers can sign up for the service online, call in to customer service or go to a store.
@EB3Studios
2 жыл бұрын
You've got it!
@deshongray
2 жыл бұрын
Thank you SO MUCH!!!
@EB3Studios
2 жыл бұрын
You’re very welcome, happy to help!
@haashbaz3661
2 жыл бұрын
good stuff man. thanks.
@EB3Studios
2 жыл бұрын
You're very welcome
@seven_hundred-seven_hundred
2 жыл бұрын
For the $29/mo deal, I have to have two accounts/phones, so I pay $29/mo times two?... $60/mo for two phones?... like husband and wife combo?
@EB3Studios
2 жыл бұрын
Yes, exactly! $29.99/m (times 2)
@jacob60617
2 жыл бұрын
Great video
@EB3Studios
2 жыл бұрын
Glad you enjoyed it
@puletasi94
2 жыл бұрын
Doea unused data carry over?
@EB3Studios
2 жыл бұрын
No it does not unfortunately
@puletasi94
2 жыл бұрын
@@EB3Studios thanks for the reply.
@robswafford6134
2 жыл бұрын
NO
@matthewfarley8340
Жыл бұрын
My question is why should I switch from prepay att to a internet service that gives me 13 headaches a month because I have wifi from them? No joke. Spectrum threaten me that If I call again about my internet being out, they would charge me 50 plus dollars everytime I call someone to fix the service I pay for. My husband needs a new phone provider and I am about to give that minimum wage worker, who is about to take advantage of my Grandma and family, something to cry about. I would rather die then let some company fill my family with false lies. I refuse to be nickel and dimed on a contract when I don't care. I don't care if I have the newest phone. If I can call or text, I am good. I have wifi at home when spectrum decides to work. I was without internet for almost 2 weeks and not a dime off my bill. They don't care. The only reason I have them is because it's them or nothing.
@EB3Studios
Жыл бұрын
Thanks for sharing your thoughts with the community
@71_button
Жыл бұрын
I'll stay with US Mobile with 100 GB of Premium Data for $35.
@EB3Studios
Жыл бұрын
Wow, sounds like a great deal! I'll have to check out US Mobile and give them a review
@dominicancutttie1212
2 жыл бұрын
tmobile is way bettr is 50gb after that is slow down for 4g
@EB3Studios
2 жыл бұрын
Nice!! I just wish that their coverage was "better" where I live in Northern Wisconsin
@kevin2400
2 жыл бұрын
I wanna switch back to t mobile
@ramongilcamacho4582
2 жыл бұрын
Thanks
@EB3Studios
2 жыл бұрын
You're very welcome, happy to help!
@zealforhumnity
Жыл бұрын
solid ty!
@EB3Studios
Жыл бұрын
You're very welcome, glad it was helpful!
@billybeane8130
2 жыл бұрын
You are WRONG!! You don't need Spectrum internet to use Spectrum mobile. I don't have their internet and I have Spectrum mobile. A lot of information on this guy's video is WRONG!!!
@EB3Studios
2 жыл бұрын
Hi Billy, a residential or business Spectrum Internet account is required before signing up for Spectrum Mobile. If a Spectrum Mobile customer discontinues Spectrum Internet service for any reason, then: An additional $10 monthly charge is applied per line for Unlimited & Unlimited Plus plans and Spectrum WiFi speeds will be limited to 5 Mbps down/1 Mbps up.
@Christian-ey4wj
2 жыл бұрын
Thanks 🙏
@EB3Studios
2 жыл бұрын
You are very welcome!
@MEGAONE302
2 жыл бұрын
nope
@honestabe1940
Жыл бұрын
Screw Spectrum. T-Mobile has done me just fine.Geting ready to cut the cord on their cable!
@EB3Studios
Жыл бұрын
Hey Honest Abe, gotta go with the best provider in your area for sure!
@bluediamond105
2 жыл бұрын
Sadly I am an spectrum customer, I have to apologize on my games or I get killed because of spectrum, have to be calling and getting service technicians to my place because i have spectrum, i had dial up service when i went for vacations to central america and thats how i know spectrum sucks. sadly here in Los Angeles county we have no choice, sucks that monopoly has taken Americans to a 3rd country standard.
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