Order food - then staff go to kitchen, kitchen has a queue of orders waiting, steak eventually gets cooked, then rested for 7 mins before slicing. 25 mins isn't much at all. Prob feels longer because you're on your own. Cheers
@a1joiner5
Ай бұрын
These are not mean comments. They are just peoples opinions! After all, thats what Darren is all about. Honesty.
@loksterchu7398
2 ай бұрын
I echo most of the comments and wouldn't say 25 minutes wait for steak is that long. You were offered a free dessert. Either take it or not. I wouldn't use it as leverage for money off the bill if you chose not to have it
@DJsFoodTravels
2 ай бұрын
Which is why I asked the question
@whoflungdung1046
2 ай бұрын
I watched this video the other night when I came home from the pub. I can't remember it so I'm watching it again.
@karengalley3669
Ай бұрын
I’d prefer my steak cut like that and would happily wait 25 minutes. Looks yum.
@dav147
2 ай бұрын
Not awkward Darren 25mins isn't too bad, you were offered a dessert which you didn't want, just pay the bill.
@Goonerjai
2 ай бұрын
He’s a ponce. He just out for a free meal now. Blokes skint obviously and living beyond his means.
@sartorialboss
2 ай бұрын
When he overdubs the commentary - hilarious 😂
@user-wf3wt1mf9t
2 ай бұрын
Personally i dont think 25 minutes is too bad of a wait
@londonman8688
2 ай бұрын
i agree, it isnt spoons
@747jono
2 ай бұрын
Also its not Yorkshire lol
@davidmalarkey1302
2 ай бұрын
25 minutes isn't too long to wait however I would have done the same as you mentioned it the dessert.
@returnofthemac325
2 ай бұрын
@@mikeymike1854there are other ppl in the restraunt being served. 25 mins isnt long at all. Ppl will complain about anything for the chance at some free food lol
@Craig-wp3pz
2 ай бұрын
If my steak was cooked for five minutes, I would slap the chef!! ✋
@jamescrutchlow1
2 ай бұрын
25 mins is not unreasonable. The food was good and as stated the Service was good. The fact you got offered a free desert was a nice gesture in itself when they probably didn't have to...so yes you probably should have just paid the full bill - I certainly would have.
@colindarroch4022
2 ай бұрын
For me 25 minutes is what I would expect. The steak looked excellent. Put a smile on my face.
@user-eb9go4nu5s
2 ай бұрын
I thought it looked very plain.I’m sure a bit of salad or even peas wouldn’t have hurt them.The steak did look good though.
@garyclark2506
2 ай бұрын
25 minutes is fine, steak needs to rest longer than it was cooked
@acheface
2 ай бұрын
Not for 25 minutes it doesn't.
@jamyphill
2 ай бұрын
@@acheface well ache it prob takes 15 mins to cook prepare and plate and 10 mins to rest ......
@andreanagy4801
2 ай бұрын
@@garyclark2506 25 minutes is actually not a big deal anywhere
@acheface
2 ай бұрын
@@jamyphill If you cook a steak like that for 15 mins then you have shoe leather. 5 minutes tops.
@jamyphill
2 ай бұрын
@@acheface cook prepare and plate not just cook read the full comment it helps
@billow9721
Күн бұрын
I lived in France for 10 years and going out for a meal was a complete event, no rushing, plenty of waiting between dishes, staff wanted you to enjoy the ambiance of the evening, to the French eating out is to be an occasion to enjoy not rushed, here in the UK we are programmed to be rushed how many times have you just eaten your meal and the waiter pushes to bill in front of you because the restaurant may be busy, I politely tell them to go away I will call for the bill when I am ready or I will leave now if you give me the meal on the house, your choice. Greta review by the way
@FattyOn2Wheels
2 ай бұрын
Respect to the servers 25 mins is not bad at all tbh
@kevinhoughton9134
2 ай бұрын
I'm totally with you on the slice or no slice makes no difference to me, it looked a great steak and chips. However 25 - 35 minutes for a freshly cooked meal of that quality is more than acceptable, if it were any less I'd be a little dubious.
@ianm2170
2 ай бұрын
If I want my meat sliced, I'll order Stroganoff, or a stir-fry. If I fancy a steak, bring me what I'm paying for, and if it's cooked incorrectly, take it back and do it again.
@21tuckz
2 ай бұрын
Pay the bill and go, good food is worth waiting for and to be honest 25mins for a steak and chips isn't that long a wait.
@johnfairhurst3325
2 ай бұрын
They realised there was a problem, and they sorted it , that’s good service 👍
@Simon-50gtf
2 ай бұрын
Yep ...left it paid the bill. The steak was prefecrly cooked and jeez 25 minutes is pretty average time epectation in these upmarket.scoff houses. You making a meal.of it Dj DJ a little too much murmering for something so trivial ...but each to their own of course. .
@livinginromania
2 ай бұрын
25 minutes is not slow. Steak has to rest. Looked a bit sparse to me, just steak and chips. Steak was more than a fair portion.
@laptopsid
2 ай бұрын
Darren, I would have just paid the bill.it looked a great steak that.
@valeriewright8686
2 ай бұрын
Ever heard of a ‘doggy bag’ ?! Pudding to go, yum yum 😊
@johnbluett6079
2 ай бұрын
BETTER TO wait for a perfect steak
@GOMAROMA
2 ай бұрын
I would have said…she said I was only to pay for the sauce! 🤣
@davidnm21
2 ай бұрын
Amazing looking steaks at Blacklock DJ. I guess 25 minutes is an average wait at a London restaurant.
@billbates1401
2 ай бұрын
I don’t think I would have mentioned the free dessert, I would feel like I was a grasper, but that’s just me 🤷♂️
@arweljones4984
2 ай бұрын
25 minutes is fine - last thing you want is a steak rushed out that has not been rested properly
@chrisgillanders111
2 ай бұрын
I've always said, it's how they handle any short fall. Nice.
@catcatcat57
2 ай бұрын
I know a server who worked her socks off for Blacklock they gave her one days notice and got rid of her they worked her like a robot shameful way to treat staff
@donsland1610
2 ай бұрын
Had a similar experience at Hawksmoor in Dublin. Table reserved for 7.30 but left sitting in the bar area until almost 8.20. The lady was extremely apologetic and offered two complimentary glasses of the house red wine with the steaks. The food and service at the table was excellent but when the bill arrived they charged for the two glasses of wine. When I queried this pointing out that we had been offered the wine by the lady "greeter" they said that they had not been informed of this and that she was no longer there to confirm for them. I ended up paying the full bill but emailed Hawksmoor to inform them that I found the situation a little awkward and they have offered me complimentary wine on my next visit. Problem there is I was visiting from the Far East and may never get back again!
@tangofoxtrot4603
2 ай бұрын
Should have ordered a Big Mac if u were in such a hurry, Steak takes time to prepare ,cook ,rest , slice , plate up and serve you should be embarrassed, thing is you know this and still took advantage of their good will, i wont be watching any more of your videos Mr Cheap.
@user-pn5zs3fn9v
2 ай бұрын
Why are you so mean to this nice man..
@tangofoxtrot4603
2 ай бұрын
@@user-pn5zs3fn9v Who do you think is going to pay for those comped chips and sauce. Yes the nice man that is the chef that was doing his job correctly and those nice people that gave excellent service.
@lloydbrock2711
2 ай бұрын
See ya then
@oldbatwit5102
Ай бұрын
Byeeee
@Billy-ng4ih
2 ай бұрын
25 minutes is not that long of a wait in a steakhouse. Maybe it was because you were hungry that it felt longer. Enjoyable review as always DJ. Thank you 👊🏻
@KLee-Canada
Ай бұрын
Personally, I would have just paid the bill. But I support people doing whatever they feel is right!
@radaring
2 ай бұрын
I'm not a trained c hef or anything - but I cut a steak after resting, to stop the inside cooking further (as warmth from the bark penetrates further). It gives more control over temperature.
@intsys007
2 ай бұрын
Steak is actually better uncut, simply because it keeps the heat and moisture longer..... just saying
@3enLiamMichael
2 ай бұрын
I think everyone is different. I almost expect to wait for good food & wouldn’t blink if it was 30 mins or so. In that scenario wouldn’t expect anything off or back. But each to their own. Looked fantastic!
@747jono
2 ай бұрын
As always Darren you handled it perfectly
@rogerhearn5243
2 ай бұрын
The probable reason that this cut of steak (flat iron) is served sliced is because it is not one the tenderest cuts. By cutting against the grain, as your steak was, ensures the meat is nice and tender and good to eat.
@angelagraham9533
2 ай бұрын
That steak looked so good.😋
@heli-crewhgs5285
2 ай бұрын
That’s not a river basin. That is West India Dock. Dug out by hand, to accommodate cargo ships.
@paulinekirkham7945
2 ай бұрын
Looked delicious Darren. Nice to get such good service. It is a bit awkward but you are an honest man.
@Fontsman-14
Ай бұрын
Always annoying when they stick a few chips in those little buckets. They are spuds and you should get a boatload. Do they offer any vegetables?
@MikePaton-Williams-yv9qo
2 ай бұрын
I wonder whether the 25 minute wait was because they expect people to order a starter first. Food looked belting. Thanks DJ.
@chriscadmundo5568
2 ай бұрын
Take the dessert or pay the bill. Its like a watching David Brent. Also 25mins for a good steak, is decent.
@rmil4531
2 ай бұрын
I’d of done exactly the same, in the most pleasant way I possibly could. They don’t want negativity about their restaurant, I also think that was a generous re compensation. These videos are much better Darren, quality.
@tomsheehy6204
Ай бұрын
id have just left it wrongly of course you were correct in saying it well done
@sambritte5664
2 ай бұрын
Usual clickbait and maybe harsh on the restaurant IMO
@DJsFoodTravels
2 ай бұрын
Not harsh at all
@helenmiddlebrook1491
2 ай бұрын
Hi Darren, Canary wharf looks so very nice. 🎉 Your Denver Steak looks Great and chilli mayo sounds nice to dip your chips in. I'm not sure about the dessert whether to mention it. It's a tricky one isn't it. 😍
@billbates1401
2 ай бұрын
Thought I heard him say it was hollandaise sauce 🤷♂️
@veronicamosley2416
2 ай бұрын
Absolutely my type of meal Cooked to perfection for me Great review DJ
@nigel8499
2 ай бұрын
I find if you don't order a starter it can sometimes delay things. Not sure why. Also time does *seem* to go slower if dining alone and you can he discriminated against. eg: Poor table by the loos, made to feel awkward 'are you dining alone tonight'. Sometimes no table available despite an empty restaurant.
@palace1439
2 ай бұрын
Personally don't like my steak cut. But that might explain your wait as they probably let it rest the same length of time that it was cooked for, so it doesn't bleed all over the plate after they cut it .
@alexandershepherd6961
2 ай бұрын
As always good to see you Boyzee!! Great review, you did the right thing....Thinking to much can mash up the brain.
@gregpies1649
2 ай бұрын
Prefer to cut my own steak and keep the juice in it instead of it being cut. And Prefer my chips done in vegetable oil.
@stewartgrant7724
2 ай бұрын
HI Darren Another great video well food looked good ,ok there was some delay in getting food to you so they apologised and offered you a free desert. At least they apologised and you were havy with this so you had a great meal and just paid the bill. I cannot see the point unless the food was cold . Again thank you for sharing.
@northbankgooner6126
2 ай бұрын
100% mention it to another waiter/waitress, we don't give enough feedback in this country when service is poor.
@linz347
2 ай бұрын
. I think the service outweighed the wait in the end, though I think I would have mentioned it after that time. As for the dessert offer would definitely have mentioned that, never feel awkward you are the customer. Overall the food looked excellent.
@LoremIpsum1970
2 ай бұрын
20mins isn't that bad if the kitchen's busy, but always see the delay as making you drink more, I'd have waited and had the dessert! Oh, they're allowed to charge a service for tap water. Slicing the steak stops it cooking from residual heat and won't become overdone, werll that's what I've found.
@Dunco3550
2 ай бұрын
Not a huge steak fan but those chips and the sauce look Amazing 👌 💯 👍
@leehanley71
2 ай бұрын
Hi Darren, I agree Mate, I would of definitely mentioned it 👍🏽 food looked really good too 🍻
@CockneyInCumbria
2 ай бұрын
Yeah I would have left I wouldn’t embarrass myself dj
@spongey76
2 ай бұрын
as always good watching darren , agree 25 min not to bad for perfect steak i always have a starter then you don't notice the wait ,presentation could have been more appealing to the eye look forward to next video mate take care and keep up good work ,alan from scotland good luck tonight in the euros folks
@greg9871
2 ай бұрын
Yay my old home! 😊 I would of done the same as you really but 25-30 mins is a long time to griddle a steak 🥩 I take 10 mins max! But….if the chef was busy that day then your waiting time was not a problem to be honest Darren.
@crispanddry7416
2 ай бұрын
How quickly do you expect a steak to be prepared, cooked, rested and plated up? Also, "lady server"?? Really??
@Nunos645cgh
2 ай бұрын
I agree with the first part, but the second bit is a little pedantic, is he supposed to remember the servers name?
@q3y6
2 ай бұрын
good god, nothing wrong with saying the 'lady server'. You people are getting utterly ridiculous, only happy if you can find something innocent to be offended by.
@crispanddry7416
2 ай бұрын
@@Nunos645cgh just say waiter, that's what they're called after all
@crispanddry7416
2 ай бұрын
@@q3y6 I'm not offended 😕
@q3y6
2 ай бұрын
@@crispanddry7416 neither was the lady server. You were so not offended that you thought you could dictate to others how they describe people.
@user-tb7dt5uk1x
2 ай бұрын
You can buy that chilli sauce in supermarkets now DJ. It's called Chilli Charger and i eat it straight from the bottle, yum!
@juliawilliams3467
2 ай бұрын
That steak and the chips looked delicious, what a lovely gesture of the server, you can be any fairer than that , good vlog x
@carbonsiliconnn
2 ай бұрын
Not awkward at all DJ. Yes I'll have that dessert to go because I'm now behind schedule as I had to wait so long for the steak. Job done
@londonman8688
2 ай бұрын
very good of them to take off the chips
@jennymostert4030
2 ай бұрын
I would definitely have been unable to mention the freebie and that's not fair.....the server should have made sure it was known that you were owed a dessert or other compensation before disappearing!.......however, food looked great!
@MANCHESTERMAN01
2 ай бұрын
You would only mention it again if you wanted something other than the free dessert already offered (money off the bill), the original server had delt with the situation so why did you feel the need to bring it up again? And 25 minutes for food of that quality is not a long time and did not warrent a complaint or even a mention in the first place.
@thaisstone5192
2 ай бұрын
Its POSSIBLE one of the kitchen staff didn't turn up for whatever reason. My ex-brother-in-law said to me (he was a sous chef) that one of the things that bleeps the flow in a kitchen is to be down a staff member.
@choc8284
Ай бұрын
Darren you should have just paid the bill, that is a very normal wait time, and it was rude to even mention a 20/25 minute wait, and especially to mention it to the other server. If you didnt want the free dessert that's on you, they shouldn't have to pay for your meal just because you made a fuss
@trevorbryan9268
2 ай бұрын
Waited over 40 minutes for my t-bone steak I was not happy but after eating it I was very happy.
@cenky3
2 ай бұрын
25 minutes when your dinning alone probably seems an eternity.Female Server sounds like an absolute angle.
@johnbluett6079
2 ай бұрын
LOVE ALL YOUR POSTS. Did you ever consider their were customers waiting for their meals before you arrived..YOU GOT A PERFECT MEAL .WHY COMPLAIN.
@DJsFoodTravels
2 ай бұрын
It wasnt a complaint
@markmower6507
2 ай бұрын
I don't like my steak already cut up, for a couple of reasons. I have cooked steaks in restaurants for years and I prefer to throw a steak back on the grill for a minute or two if the customer complains that it is undercooked, and that is hard to do if it is already cut up. Also if they cut it up before it is served the more likely it will lose its juiciness and be drier and tougher. And also you said that you ordered that medium, that didn't look medium to me, that looked more like medium Rare...
@robcoles8493
2 ай бұрын
My wife hates me arguing over poor service but i do it anyway - i dont want anything for free but if a place falls short and offers an apology via a reduced price then they should live up to it.
@johncolton2859
2 ай бұрын
Steak looked just the way I like it!
@thelmabrindley2369
2 ай бұрын
To be fair DJ, the server who offered you the free desert should have put it on your tab so that the other servers knew that is what she offered. Would have avoided any discomfort.
@AJ-sv5qg
2 ай бұрын
A great improvement to the steak would have been mashed potatoes and gravy instead of chips
@GT55101
Ай бұрын
I understand how you felt, but I don't think it matters too much. Restaurants can be busy. I think you as well as the staff did the best you/they could.
@Zoe-ms3vl
2 ай бұрын
I would of done the same as you and mentioned it again. I do like the way you are always polite..makes a big difference 🥰
@DJsFoodTravels
2 ай бұрын
I appreciate that
@Tom-og8qv
2 ай бұрын
I’m a neutral and don’t ever comment so please don’t pile in on me. I think what gets people’s goat is that you have a couple of vids questioning the service, and I think this one went a bit too far on the bandwagon. 25 mins is not an unacceptable wait for steak, because your assuming the chef is stood there waiting for only your order which they’re not. When they offer to give you free x y and z, to pay for it is taken out the tips jar I’m afraid. Not everywhere, but I’ve been a server for years. So I think it just seemed a bit OTT. Some things can be easily rectified too like when you say they took the menu off you at the last 2 places, just ask for it back, sorted. I like the fact your having a look at customer service but don’t go down the dark path that some people have of looking for stuff to complain about.
@DJsFoodTravels
2 ай бұрын
25 minutes with no orders in front of mine
@Tom-og8qv
2 ай бұрын
Forget it, all you ever do is reply to posts you don’t like with passive aggressive 1 liners.
@johngibson3837
2 ай бұрын
Hey up Darren never heard of a Denver steak what cut is it please
@secretlemonadephil
2 ай бұрын
2 courses for 22.50 would have got me in there, but, being a tight git, 1 wouldn't so none of this would have arisin! Looked good though, especially for £15 so all's well....
@samhenwood5746
2 ай бұрын
That steak looks amazing 😋🥩Can’t beat steak n chips 👍Thanks DJ 🤗
@JenniferAdair-lj7ic
2 ай бұрын
IT WILL GO COLDER QUICKER WHEN SLICED DANNY LOVE TO YOU AND YOUR FAMILY IVE JUST STARTED WATCHING YOU CHANNEL AND IM REALLY ENJOY IT ❤❤❤❤😊😊😊😊😊😊❤❤❤❤❤❤❤❤😊😊😊😊
@DJsFoodTravels
2 ай бұрын
Thank you and welcome
@elizabethjeffery6380
2 ай бұрын
Hi Darren. Another terrific Blacklock meal. I think if you’d had their great starter, you wouldn’t have noticed the wait. Also if you’d been with someone it wouldn’t have seem so long. I’m pretty sure they would have boxed up the dessert for you to take home. Anyway, you’ve made me want to go there again. Thanks.
@DJsFoodTravels
2 ай бұрын
Very true
@butterflydiva1
2 ай бұрын
To answer your question, yes I'd have left it. That meal looked amazing. Definitely worth the wait and clearly fantastic service. A super video. Thank you for sharing sweet x 😊
@returnofthemac325
2 ай бұрын
25 mins is not a long wait. I think your just getting into a habit of fishing for freebies. Hope u at least tipped the ppl.
@Sunnyladyj
2 ай бұрын
I don’t mind waiting for fresh good food but a personal choice I dont like my steaks cut as when rare or medium rare they seem to go colder more quickly. Otherwise looked lovely.
@jimlepeu577
2 ай бұрын
At least if you have to wait you know it means it is cooked fresh. Looks like it was worth the wait tho’.
@johncorner9295
2 ай бұрын
I always avoid steaks.where ever I go.never lucky.❤
@billbates1401
2 ай бұрын
Good review Darren, I prefer my steak uncut, I’d be really disappointed if it came to me all cut up. It’s like being treated as a child, you can’t be trusted to cut your own steak, I’d think I were in an old people’s home. Each to their own, but still a great review Darren. 👍
@leebaxter8550
2 ай бұрын
I would have just paid the bill if I didn't want the desert but then I wouldn't have got the chips and dip knocked off the bill so was worth mention they had offered you the desert.
@ANDYMORRIS-dz3dv
2 ай бұрын
I would have mentioned it to the second server But which ever way you look at it they sorted your problem which is one of the requisites of good service Good review and it did look like a very nice steak
@DJsFoodTravels
2 ай бұрын
Good point
@annangel3749
2 ай бұрын
Working in the hospitality industry is not easy, and incredibly poorly paid..
@jasonpetch9403
2 ай бұрын
Looked great DJ thanks. Great service too. As far as ending goes its an individual choice. If service and food was really good maybe would have left it but....
@londonman8688
2 ай бұрын
ending wasnt awkard it was very good, the only question would be would they do that if you were not recording
@rob20452
2 ай бұрын
Cracking as always, and i would of said something definitely, good team there and they all knew,i would go back looked really nice to watch i like meat cooked and cut like that, other things also to share with who ever, a pot of mayonnaise with horseradish and mushrooms for sure, thanks mate so much,.😊
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