You have to give chops to the questioner to have the balls to ask that as direct as he did to his new boss, and publicly among his peers. He may sound like a jerk, but he asked something that was important to him and wasn't convinced this return CEO knew what was what. The man's question was raw and brave.. And without that question, we wouldn't have this response.
@sukurkur
5 жыл бұрын
Neither would we have this great comment 👌
@tarquinbadarquin
4 жыл бұрын
jobs probably threw a chair at him after 😂
@cafethucchien9175
3 жыл бұрын
Valuable sharing
@descartes451
Жыл бұрын
Well put
@tnlone
3 жыл бұрын
I really miss smart, bold, unafraid people on this earth
@zobairbayat504
6 ай бұрын
have you heard of Andrew Tate? 😂😂
@tnlone
6 ай бұрын
@@zobairbayat504 are you trying to draw an equivalency between Steve Jobs and a social media character? Really?
@zobairbayat504
6 ай бұрын
@@tnlone I know, I am sorry!
@JerryLouisPutItInYaMouth
4 ай бұрын
@@zobairbayat504 Andrew Tate the same fkn idiot who gets historical facts incorrect and then pushes dangerous narratives to ignorant children?
@Frugivorous
11 күн бұрын
@@zobairbayat504Andrew Tate isn’t even close on to the same level as jobs. Tate is a scammer.
@PrintProfessor
3 жыл бұрын
8-10 Billion a YEAR was the target, now dropping below 20 Billion a MONTH sends investors into spasms.
@BentleyTheGoldenDigger-w4z
10 ай бұрын
Elizabeth holmes definitely watched this
@bitzannbobz
4 жыл бұрын
the genius was that he didnt even address the question
@collagis
8 ай бұрын
He did though. Or did you actually want him to lay out what he did for 7 years?
@trailnut6002
7 ай бұрын
His point was that the guy was missing the point.
@subvind
6 жыл бұрын
dear universe, you have to start with the human consciousness and work backwards towards quantum mechanics.
@montelcm8444
4 жыл бұрын
trabur metaheap underrated comment 😩😂
@davidirizarry6216
4 жыл бұрын
Can you please explain?
@subvind
4 жыл бұрын
@@davidirizarry6216 sure; you are all fired. check your history ... it goes like this --> pixel form then mechanical form.
@davidirizarry6216
4 жыл бұрын
@@subvind now, I'm confused...lol..jk.
@uhillmer
7 жыл бұрын
Wow, what a powerful few words from one of the biggest innovators of our time
@mikeferry3391
7 жыл бұрын
He didn't answer the question.
@BananaTV1978
7 жыл бұрын
He dodged the 7 year question, but he gave an answer for the rest.
@tobysurmann1936
Жыл бұрын
@@BananaTV1978 The 7 year question was both asked out of spite and irrelevant at the same time. Apply suffered tremendously without Jobs. They needed him AND he saved the company.
@BananaTV1978
Жыл бұрын
@@tobysurmann1936 Oh I agree. I think my comment was poorly phrased, maybe I wrote it in the early hours or something! He didn't "dodge" anything, I don't know why I wrote that!
@TheHeatExchang3
Жыл бұрын
Bro you clowns seriously think this sales manager answer is insightful mannn…….
@tracey-leerall7805
5 ай бұрын
I like that the way he asks the question - almost the same way I prompt AI to answer questions for me!!
@danielwoolfe1135
6 жыл бұрын
1:47 - Jobs says that 'you have to start with the customer experience and work backwards to the technology'. Consider that statement in light of the current MacBook Pro devices, necessitating carrying dongles around, not working with the iPhone headphones, no MagSafe to protect the device... It's flipped now at Apple, they're prioritising the technology advancing, rather than the user experience. How very sad.
@jamespants6591
5 жыл бұрын
Daniel Woolfe my thoughts exactly. Where is the customer experience focus when you can no longer use iTunes to download older versions of apps. When you can't just change the screen of your iPad etc, etc. Shame on you Apple.
@gokusan7801
5 жыл бұрын
"technology advancing ". LMAO. They charge 2k for a MacBook pro and they can't do better than integrated graphics or an anemic radeon chip.
@blackbox1024
4 жыл бұрын
The new technology is new because it certainly has improvements. You can't have a perfect user experience every time using the old stuff. People that create new technology with no improvements are already bankrupted. When the iPhone came out in 2007 it wasn't designed to fit into a Nokia case so you wouldn't have to buy a new one. The current MacBook has only usb c ports where you could use any of them to charge your laptop, that's more convenient than trying to locate the charger port which was in the previous models, sometimes the socket may be far away and the cable won't reach the left side where the port was, now you can do it in the right side instead.
@AROMAL1123
4 жыл бұрын
Unless we delete old features, we can't go forward. Apple did that because wireless is the future.
@rezaakbari2056
3 жыл бұрын
In his book he express himself the opposite, he didn’t blieved in marketing research, but believed in customer experience through advance technology and marketing which he actually was very good at both of them. But he never asked customer what do you want and he is very clear in his book about it, I don’t know why he say the other way around maybe just an answer in this particular question. But he believed in revolutionary products and marketing, the reason Apple is not the same as it was under Jobs maybe because the don’t see that vision and don’t have the ability and capacity
@christopherarmstrong2710
4 жыл бұрын
Peter Drucker - to create & keep a customer. Customer 1st.
@user-jp7ni5xv1r
Жыл бұрын
absolutely. with no customers there is no business.
@BananaTV1978
7 жыл бұрын
"The last 7 years? Oh nothing much. Started a new company on which hardware the worldwide web was created, pushed the GUI OS forward to create a system that will be used for the next 20+ years and my other company made a cartoon called Toy Story"
@hyp36rmax
7 ай бұрын
Identify hidden needs resonating with your target audience. build the experience. people will naturally gravitate, associate, and emotionally grasp that product. start with your customers, fans, and endusers and work back wards.
@marcus-johannesvermin5202
5 ай бұрын
100%
@Creativeo88
7 жыл бұрын
Wise words from Jobs unlike the jerk who challenged him (a real nobody), "You have to start with the customer experience and work backwards to the technology. You can't start with the technology and then try and figure out where you are going to sell it."
@Fj8282haha
8 ай бұрын
That was the moment you should backup your truck and load up ur with apple stocks as much as possible once you hear the response of the Mr. Jobs
@daralic2255
11 ай бұрын
He did not answer the question nor try to. Perfect marketeer.
@davidevans3175
7 жыл бұрын
Sneakers, no belt, like he's Tesla. (Bill Burr)
@cafethucchien9175
3 жыл бұрын
You are great one Steve
@michaelspicernz
4 жыл бұрын
When was this?
@jrock2720
Жыл бұрын
The question is a big one and the answer even bigger. Amazing that Steve's answer is completely unscripted.
@Becauseimme
Ай бұрын
Steve would have been great on Rogan.
@jango156
2 жыл бұрын
Apple is now facing the exact problem Steve addresses in this video. I think Apple needs a return to form focusing on the customer experience and simplifying the product line up. The new iPhone 14 is a great example of over complication product line up and figuring out a way to merchandise irrelevant technology to a customer base. In short it’s a pointless upgrade the is devoid of a really great customer experience and I think that’s pretty sad.
@rainerzufall9943
Жыл бұрын
There's not much more to come. Jobs, who had the courage to speak his mind to keep the quality of employees at the highest level, is dead. Ive, who took Jobs' perfectionism on the road, has left Apple. Cook, who doesn't have much to do with design, perfectionism, and customer experience, is managing Apple, nothing more, nothing less. The magic is out at Apple.
@Frugivorous
11 күн бұрын
@@rainerzufall9943It’s very true. You are absolutely correct. Never is the same without jobs.
@rainerzufall9943
10 күн бұрын
@@Frugivorous unfortunately...
@adila8146
5 жыл бұрын
Exactly, from Customer experience to Tech,... now Apple pushs their decisions and Tech down our throat. You DONT need a headphone jack, you LIKE the notch, you DONT need a customizable OS, etc...
@Sujamma_Enjoyer
2 жыл бұрын
People don’t know what they want until you show them
@frankwc0o
2 жыл бұрын
Yup. Like u don’t need an SD card.
@aset4712
7 жыл бұрын
Does anybody have a link to full video? Please
@Will-tb8qm
5 жыл бұрын
kzitem.info/news/bejne/l593qX9jhYCfrYI
@Bopkasen
7 жыл бұрын
Lawyer or public speaker have to tell you what they want you to hear not actual fact or evidence.
@christopherarmstrong2710
4 жыл бұрын
Adam Jensen - He could have just told the guy to fuck off, but decided lectured him on how to approach business R&D goals instead. How to win friends and influence people - never tell someone that they are wrong. Would you argue with standing up for the customer, and putting the customer first?
@sairanikhatimam
Жыл бұрын
Dale Carnegie was a true gem, his book is still relevant.
@Becauseimme
Ай бұрын
Sometimes you gotta pop out and show nggaz.
@thewallover2067
7 жыл бұрын
i wonder if what i got right about why Jobs invested in Customer service the most. i thought the reason is that the CS is the most important before we decide which way we are going to when it comes to selling the product and designing the product. I understand he was saying CS is the first chapter to progress to the next step. that is what it is. am i right?
@moptop4355
5 жыл бұрын
year great you mean cx? Not cs
@user-jp7ni5xv1r
Жыл бұрын
customer experience is what you think, feel, and see when using a product. its critical in determining whether you will try a product, continue to use it, continue to use it on a regular basis, recommend it to others and most of all pay for it. Its really basic stuff. But it takes smart people to boil it all down.
@honestreviews_de
7 жыл бұрын
does anybody know when this was??
@joeoriordan6780
7 жыл бұрын
Kaitube 1997 pal 🙂
@aaronhickin
4 жыл бұрын
Today
@tmeo9712
7 жыл бұрын
He avoided the question entirely...and spun it. He then gave EXACTLY what Apple does...what do we have and how can we market it? .... and lied.
@BananaTV1978
7 жыл бұрын
T Meo Not entirely. Ok he dodged the 7 year question. He gave a high-level description of why Java fitted better with where they wanted to go technologically.
@bhollingsworth
7 жыл бұрын
Anyone know who the guy was who called out Jobs?
@levismirnoff5450
7 жыл бұрын
Someone who is braver than most
@davidevans3175
7 жыл бұрын
That was Professor Buzzkill
@luismiguel9995
7 жыл бұрын
He was an alien from the future, undercover by human tissue that knew you will ask for this question
@marcus-johannesvermin5202
5 ай бұрын
@@davidevans3175 🤣🤣🤣🤣
@gabrielnovaski
3 жыл бұрын
Someone can please translate this video to portuguese? I'm using the youtube superscription but I guess that is not correct. Does anyone can help me? Thank you
@christopherarmstrong2710
4 жыл бұрын
2:10 Scar tissue
@Khezen
4 жыл бұрын
1:46
@Sucharek96
Жыл бұрын
Lol Apple vision pro
@meetyouallthere
7 жыл бұрын
Biggest spies ever ?
@MusicLoverRecords
4 жыл бұрын
Jeff bazos pretty much word for word copied this
@adila8146
4 жыл бұрын
1:54 Mr Samsung and Mr Huawei in person stealing ideas!
@RudyTheInternetGod
Жыл бұрын
Backwards
@ratna587
4 жыл бұрын
what a jerk asking a question as rude as that to steve, i hope he gets his karma
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