Thanks for all the kind words everyone...you folks are beyond gracious. A few of you commented that I should or should have mentioned the shop name. There was no need. The fella who owned the bike told far more people than I could have. My responsibility is to the fella that is handing me his hard earned money. I don't really care about what other folks do. I also dont like speaking ill of others. Most often, they tell on themselves or their work shows it. Besides...I don't feel the need to downplay others for my own benefit. I don't have to. I would prefer my work speak for itself. I guess the moral of the story is...don't dismiss people when they think they have an issue. "That's Normal" is a phrase I hate when regarding mechanical things and owners with a problem. It literally took me 5 mins to remove the cam cover. The other place could have done that in the parking lot...if anything, to put the owners mind at ease. 10 mins of double checking would have prevented SO MUCH drama, aches, and paints....but anyway...no one is perfect. Mistakes, accidents, and mis-communication can happen. I'd say it comes down to intent and then willingness to resolve issues. At times, apologies are necessary and you just have to make things right. Be fair. Be reasonable. Be compassionate. Be kind. Meet in the middle. As for stories to come...I think I will resurrect my "Tales From a Parts Store Counterman" series I wrote in the past and deliver it on KZitem. Some are funny, a couple are sad, and a few still inspire me to this day. One in particular, haunts me...I get chills now just thinking about it. I hope you guys will enjoy them on top of the other tech stuff in the works. All the best everyone! I sincerely appreciate all of you.
@Ky-Alf
2 ай бұрын
Story was educational for all. We all know your shop is full and TIME is money when its putting food on your table plus. Customer are waiting for your shop to finish their ride. Great job! So you know, I believe your making a difference for members and non members. Please continue to do what you do and your passion. Thanks!
@jonhall7145
2 ай бұрын
Keep the stories coming! Please & Thank you
@Rick-Williams59
2 ай бұрын
As a mechanic on cars and motorcycles for 40 years, I have heard some doozies. LOL. Thank you for that story, I enjoyed it.
@grantodaniel7053
2 ай бұрын
Weekly Storytime? Yes PLEASE! Your stories are always entertaining, but more importantly usually contain a valuable life lesson for all of us. And bring on the Potiac Ghoulies! Cheers from Oz. 👍👍🇦🇺
@joerectifier
2 ай бұрын
I own that exact coffee mug and it is possibly my favorite of our small collection. Birds of a feather Mr Baxter.
@brettcreech3490
2 ай бұрын
Great story Kevin. God bless you for having morals.😎
@Manonymous108
2 ай бұрын
As an elder gentleman used to say to me, and I will point it back in your direction, "You are my ideal..." The guy used to say that to me whenever I did anything that seemed to impress him. Yer one of the good ones.
@phredrocks
2 ай бұрын
Thanks for the story! Your ethics are above, most others! Its appears to me that is a simple revelation of being a "Man of God!" Mad respect sir!
@glennbattersby7447
2 ай бұрын
Priceless! Keep the stories coming!
@crowrider1396
2 ай бұрын
17:51 As a friend of mine said years ago, “It’s all about the stories” so keep ‘em coming - especially the Pontiac Goulie. 🎉
@cowboywrench13
2 ай бұрын
It's not all about ft/lbs and hundred thousands of an inch, wanderlust parts or memorial builds. Sometimes the story means as much as the bike, especially in a memorial build or behind a no reveal policy. Keep up the stories behind the reasons. You're teaching the next ones why and showing them how to be of the caliber of character that you strive to maintain. Thank you, for all of those pieces mentioned, and for that caliber of character. Oh, and welcome to Tennessee.
@user-uu1wc6yz5z
2 ай бұрын
A genuine Ethical guy Kevin ..... a smart guy but even moreso a real ethical guy . P.S. Love YOUR stories about anything that makes your mind work . Keep on keepin on !
@schachat01
2 ай бұрын
Great human and business ethics is a key ingredient in achieving success in life and delivering customer excellence-you are sure doing well in both areas Kevin.
@markmeadows6401
2 ай бұрын
Storytime sounds great! Roll with it.
@phillipwells6758
2 ай бұрын
I once had a friend tell me about being assigned to rebuild a near new Ford school bus engine. Inside the oil pan someone had written f---Henry Ford. Your story just reminded me of it.
@user-wg7dx7er8w
2 ай бұрын
Good morning 🌅, great story, I bet you there is a lot of older people out there that could tell a story, you could write ✍️ a book about it, Look 👀 forward to watching 👀,
@NVArt001
Ай бұрын
Great story and a lesson learned. I'd love to hear more. The Pontiac story sounds like a hoot.
@tcb8295
2 ай бұрын
Kevin, thanks for taking the time out of your busy day to tell us that story. I for one would love to hear more of your stories, or should I say, " life experiences" ...or as we called them in the military and now as veterans, "war stories"
@johnweisYamaroler
2 ай бұрын
Good story, and showcasing your integrity! I'm not a Harley owner anymore, but I have a couple of Yamaha v-twins and I enjoy watching your videos and I have learned a lot about general mechanics and how systems operate. Keep up the good work and keep the stories coming!!
@pu1fjb0
2 ай бұрын
Kevin, you and your KZitem site for Harley bikes are the awesome! Wish you the best in the years ahead for Harley bike and engines. If I ever need work done on my bike you would be the first I would contact. Thanks for al the video's.
@esesrides1255
2 ай бұрын
Hahaha great story 😂 well done ! You played it right 👌
@ShepherdLover62
2 ай бұрын
Keep up w/ the stories. You've got a voice for radio (option for if you want to do more than work in the shop), so you're easy to listen to 👍
@ORflycaster
2 ай бұрын
Thank you Kevin. We love your stories, so please include them on your channel as time allows. You’re a man of integrity, knowledge and wisdom. We’re all here because you’re also generous to share with us.
@danaszalajeski4416
2 ай бұрын
Keven’s story time!!! I like it!
@mitchelldarnell5334
2 ай бұрын
I've been in that same situation when I was shop manager/mechanic at a Honda/ Kawasaki shop. You are right on target!!
@Gregg1968Photo
2 ай бұрын
Great story Kevin
@Ron-FabandBuild
2 ай бұрын
Thanks for the awesome video. Always love your content and stories.
@stevenpierce4359
2 ай бұрын
Thanks!
@DDD-us6uu
2 ай бұрын
I'll listen to any story you got my man, thank you. 🏁
@user-wm7je8um8e
2 ай бұрын
yes keep telling the stories we can all use the uplifting thank moments from them thank you
@user-zk5mt3ml7z
Ай бұрын
Just want to say you are an absolute gentleman. Love watching your content great information very well explained and it is always teaching me something. Always looking forward to new topics
@BigRob345
2 ай бұрын
The money goal will be met before you know it! Motorcycle people generally speaking are a very generous group of people.
@kenmitchell3744
2 ай бұрын
Thanks for sharing the story.
@r10vw
2 ай бұрын
I would love to hear your Pontiac 6000LE story!! I meant GOOOLE!!! I had on and that’s what we called it. That was 23yrs ago. Had the dreaded fuel pressure regulator leak and that leak got me out of a pretty hefty speeding ticket! 🤣
@hankhamern5456
2 ай бұрын
Kevin as I have said before, you are a wealth of information. Also looking forward to meeting you one day when in the Area. Remember to take a break.Lol
@chrisbarbour9533
2 ай бұрын
You're a good guy Kevin keep the videos coming God bless you
@jaywelch3434
2 ай бұрын
God Bless You Brother!!! What a Great Story of humbling your self to help someone in need and hopefully helping another to find a blessing and follow the right path!!!
@chadbrandt-g5u
2 ай бұрын
Have a Great independence day !
@Oilerguy21
2 ай бұрын
Yeah we need to hear more stories. Thanks for what you do Kevin.
@jasonergle2782
2 ай бұрын
Man you are awesome…. Great story keep the videos coming
@ChipsPlace1952
2 ай бұрын
Kevin, Great story, don't we all have them. Sorry to hear you were verbally abused, it does happen more than it should. It could have been rectified very easy. As we all know now, it wasn't All he had to do is be honest about the mistake and THANK YOU for bringing it to his attention. My little story and I will tell you who said it. My grandmother told my Dad and my Dad told me, "If you always tell the truth, you won't have to remember as much." And yes grandma and granddad were were from Tennessee. Belvidere Tennessee to be exact. Just a spit from Winchester. Keep up the good work. Have a happy 4th.
@mobilemechanix1
2 ай бұрын
More stories!!!!!!
@Savannahjbo
2 ай бұрын
one of my lifts is by the window too.. love it (sometimes) ... Question .. is that shop still in business ... the one we wont mention..
@kstuber564
2 ай бұрын
Please tell more stories Kevin.
@dogpaw775
2 ай бұрын
using logic and deduction Baxter's Garage must be the third closest shop to this guy and therefore the shop that carried out the work the second closest to Baxter's, the only question is, in which direction?. The generosity of the motorcycling community never ceases to amaze, rock on.
@davidsartin5708
2 ай бұрын
🤣😥🤠 That story is so funny and so sad at the same time. Thank you for telling this story and do agree that your policy is the best one. It will always come out in the wash. 😎 You already know the answer to that question... tell the story...😁🤠
@o0Hotiron0o
2 ай бұрын
Thanks again Kevin, have a great fourth...... let’s reunite. And let’s talk Pontiac ;)
@CharlesJrSmith
2 ай бұрын
That story tells what kind of man you are, someone with integrity and respect for everyone, if I ever need to get anything done to my bike it will be you, a person true to what he says, keep the stories coming and great videos
@bobgoes4129
2 ай бұрын
Uncle Bob has many of those stories but can not be told. Nice to know you also bite your tongue. Have a great day and enjoy your fourth of July fireworks.
@PAB712
2 ай бұрын
I'm sure plenty of people have been very glad to have found or had your shop recommended to them over the years. More stories please!!
@darrell3368
2 ай бұрын
Love the story’s keep them coming
@bryanlohmiller9242
2 ай бұрын
If you have the extra time to tell stories that would be great Thanks
@mathewhephill8686
2 ай бұрын
Yes stories
@kerrylewis2581
2 ай бұрын
I loved the story and did not know you could flip the tensioner. My wife and I are thrilled to donate to veterans, children, and animal charities. Keep up the great work, Kevin.
@richiemattingly7413
2 ай бұрын
Great respectable story.. Thanks for sharing the story.
@doubler6175
2 ай бұрын
Good stuff Kevin
@charliewright4840
2 ай бұрын
I enjoy Ur stories... I respect Ur work , hope to do business with U one day...
@gymratt88
2 ай бұрын
Thanks for sharing the story!
@proman5498
2 ай бұрын
Awesome dude this guy is..salt a the earth.
@bendaves77
2 ай бұрын
People love hearing true stories, they're entertaining and interesting along with educational, so please keep telling the stories you have acquired
@nickhildabridle1612
2 ай бұрын
Awesome video!!! I really enjoy hearing good stories and you always have those. I am interested in the upcoming video series because I always learn so much from you. Thank you
@Ky-Alf
2 ай бұрын
I totally agree great story!
@chadbrandt-g5u
2 ай бұрын
Love your podcasts
@holisecleveland2859
2 ай бұрын
I for one would like to hear all of your stories starting with the Pontiac/parts store.
@allenscott3138
2 ай бұрын
really want to hear the Pontiac story,I really enjoy watching your videos and learning how to do things correctly!
@jimmystark5730
2 ай бұрын
Awesome story 👊🏻
@stevenbuis4490
2 ай бұрын
More story time!👍
@christors
2 ай бұрын
great content Kevin-
@glenngarver687
2 ай бұрын
I’d enjoy a weekly “story time “ episode. E-commerce part of your channel! We can all learn something from someone else’s mistakes or successes!
@coryhawkins967
2 ай бұрын
Good story, I could only imagine that man’s displeasure of getting bad work done and having such trouble getting it resolved. Keep up the stories, fun to watch
@richardlindsey7112
2 ай бұрын
My dad had a machine shop when I was a kid. RC Headworks In San Diego. Had the same rule.
@mmusser62
2 ай бұрын
Keep the stories coming! You possess a great deal of wisdom to share with us.
@angelsierra1988
2 ай бұрын
Stories would be Good !!
@janyoung1633
2 ай бұрын
Did you ask him how many knots he had on his noggin? LOL Keep up the great videos!
@davidrollins8102
2 ай бұрын
You sir, are a natural born storyteller! I really enjoyed it, as well as the moral. Have a great 4th weekend. And do keep the stories coming.
@LawrenceBailey-dm1zc
2 ай бұрын
All the respect for you, you are a great human. God bless you, Larry
@vangoodwin7335
2 ай бұрын
God bless you Kevin! With Love and Respect You are in my prayers Hoka Hey
@mickrose6450
2 ай бұрын
Wow😂you bloody champion👍bring on tha gouli🇦🇺
@garrettarney2903
2 ай бұрын
Hey Kevin haven’t been watching your videos too long, but find your video very knowledgeable. Use to be a Harley mechanic at a dealership. Now I’m a mechanic at a gmc dealer. Want to open a shop of my own some day. My question is could you make or do you already have a video where you go over how you get new training and service info. On cars we have all data and stuff when I was at the Harley dealer everything was still in a book. Thank you
@garypayton5081
2 ай бұрын
That story was incredible. Your a man of your word
@gregread6278
2 ай бұрын
Kevin I could go on listening to you for hours. I saw the honesty in you when I first met you in Georgia at the old shop. That was an impressive story and I wish I could be so calm in times when somebody is ripping on you over the phone.
@johngonzalez8316
Ай бұрын
More story time please
@tedkirkham5517
2 ай бұрын
Your knowledge and skill set has inspired me to save up a bunch of $ and reach out to you for my build. This old KY guy is not far from TN. I learn so much from your videos; much better than TV.
@brewiz54
2 ай бұрын
I miss your stories and our conversations. Hope all is good.
@wesvoges224
2 ай бұрын
Story Time: YES!!
@Hoodsolo
2 ай бұрын
I wish I knew a 1/4 of what u know on bikes. I'd give anything to apprentice under you for a year or two... you're a great man keep it up and yes we love ya stories keep them coming brother.
@stevehelton7825
2 ай бұрын
You are a good honest man hard to find these days.
@robertperry5272
2 ай бұрын
Happy 4th to you as well
@Stran8n
2 ай бұрын
Cool story. I'd love to have been a fly on the wall (who wouldn't) when he rolled back in to that shop! lol
@dtork47
2 ай бұрын
Always enjoy your stories, stay safe Kevin.
@seanmurphy5988
2 ай бұрын
You handled this situation well that other shop sure got handed a big plate of crow, I feel for the guy that they screwed and it wouldn't surprise me if you gain a new loyal customer I'm sure he would never take his bike back to the shop that did him wrong
@joemetzger1362
Ай бұрын
Hi Kevin! Just wondering if you have an engine brake in area at your shop and maybe you could do a video on that?
@whip-its_dad4239
2 ай бұрын
Hello Kevin , I like the stories but I personally would rather see you turning wrenches . Watching you machine parts is cool too. Thank you for your channel .
@ShutterUp
2 ай бұрын
Great story! Love it. Keep it coming
@Bkamaclean
2 ай бұрын
Great story!!!
@cliftonmagwood8581
2 ай бұрын
Good policy. Keep up the great work
@shawnharper3440
2 ай бұрын
Every couple years I will take my newer bike to the dealer for a full service$ Just in case I missed something, an extra set of eyes and ears on it. They always ask who serviced it and I tell them it doesn’t matter, just do the service. I hate that question.
@JohnJohnson-bi7lx
2 ай бұрын
Great story man Love to hear your stories
@jimzacame3922
2 ай бұрын
Great story 😂
@Blue-uk6fd
2 ай бұрын
Love it😂. I have something noisy as well. Second twin cam motor I install crane 290-h cams and seems like the valve train is noisy as hell. Make great power in the little 98ci but driving me nuts. 117hp 110tq. Any ideas would be a great help as I’m to far from you to bring my bike over or it would already be there. 2006 Flhtcu with all the goodies and SE conversion cam plate and oil pump
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