I know this is years later, but it still solved my issue. Disconnecting, and then re-pairing the pen worked - clicking the top button now opens the assigned apps. Sidenote: People no longer call the top button the "One-Note Button" any longer. Most people use it for Whiteboard, or something else they've assigned to it. In Australia they actually call it the "Back Button" for some reason. That was a bit confusing when I first happened upon one of their videos. Anyway, thank you!!
@Bogdan2154
7 жыл бұрын
Very helpful! I bought my surface pro 4 in april 2017 and had trouble shooting the apps from the top button a 3 weeks after the purchase, I unpaired the pen from my surface but had no idea you had to hold the top button for 5 seconds! I taught I just broke the sensors inside the pen or something :P Thanks for this video, saved me another pen purchase!
@trenchwire
7 жыл бұрын
Way more helpful than Microsoft support page, thanks
@guyinazo
7 жыл бұрын
A few weeks ago I received a refurb Surface 3 LTE after the screen cracked on my other. The pen worked, but the One Note (or even Cortana) would not open. Thanks for this troubleshooting vid as what I had to do is delete Surface Pen as a device and then just re-pair it (haha, I just noticed a pun there), and it works.
@jonathangatell1957
7 жыл бұрын
Thank you! RE-pairing the bluetooth helped with my issue.
@brendahugo9457
8 жыл бұрын
Thank you so much. I have been trying to find out why my OneNote wouldn't launch when I pressed the button and your video solved my problem.
@TrainingVideos2024
7 жыл бұрын
excellent, just what we needed. in our case it was the "remove and repair" that fixed it. Thanks for this troubleshooting video!
@Mochinanou
8 жыл бұрын
Thank you! It worked wonders! I was about to go change the pen when I saw your video
@firstintrovert3278
3 жыл бұрын
Thank you so much I fixed my pen after months of trying!
@Tuckstube
7 жыл бұрын
This works. However, the problem remains. I have to re-connect my pen to bluetooth everytime this happens and it's very annoying. I'm not sure if I should get a new pen or is this an OS problem?
@adzplus1
7 жыл бұрын
I have the same question as you. any answer anybody?
@leol2479
7 жыл бұрын
+1 the same problem
@hanamoh89
7 жыл бұрын
Me too ...
@skh4132
4 жыл бұрын
+2 the same problem. Seems it hasn't fixed yet. Terrible.
@kalban112
3 жыл бұрын
finally someone who explains me to do, microsoft failed miserably
@bigfilsing
8 жыл бұрын
re paired my pen and all is well . Thanks for the video
@TheYay1995
5 жыл бұрын
my pen is paired and back button works (Onenote thingy) and battery is full. However, mine just dosen't seem to write. The light flashes but it doesn't seem connected to the screen, I tried re-connecting and still the issue is not solved.
@Ninja3023
5 жыл бұрын
I am trying to pair it but the little light won't come on and it has a new battery so I don't what's happening please help
@zeegamingbros9118
5 жыл бұрын
I'm Having the same Problem.
@potatoelgato1997
5 жыл бұрын
I think you have to take it out or the battery is wrong
@zeegamingbros9118
5 жыл бұрын
I Discovered that my stylus is broke and i need to get a new one.
@junocrader7387
4 жыл бұрын
Same!
@moonbunny1812
5 жыл бұрын
Why isnt any light blinking on my pen??? It doesnt pair as well?? HELPPP
@jonn3132
5 жыл бұрын
Ran out of battery?
@firstintrovert3278
3 жыл бұрын
If it's flashing red just keep pressing and it means you have to change your battery but if there is green then wait a little longer until the light is fully green flashing then it will work and it means your battery is fully charged.
@nigelpeterson-mm4pc
Жыл бұрын
Thanks for the video it fixed my issue 💪🏾🙌🏾
@thainarodrigues4605
7 жыл бұрын
Man u saved my life here, thank you very much!!!
@RonaldSanz
3 жыл бұрын
Una duda, el lapiz se debe de estar apagando cada vez que no se usa???
@N0ivern
7 жыл бұрын
the pen works for me,but it does not allow me to pair it with my surface book. when i was holding the top button for 5-7 seconds, there was no white light. i changed the battery and it respond to the computer but i cant not pair with it???? help?
@gowthamrallapalli
4 жыл бұрын
Bro what did you do then ??
@diegooswaldocabrera2111
5 жыл бұрын
Great video! is it possible to turn the pen off? in order to save battery.
@NellieKAdaba
7 жыл бұрын
Yes, I paired it a long time ago since 2015, not I'm trying to write with it on OneNote 2016.
@chunkymonkey2782
7 жыл бұрын
i'm trying to repair, but i don't see the pen on the list of available devices. the light on the pen is flashing
@vanessaperez4908
8 жыл бұрын
thanks it worked. re-connecting did the trick
@ItsBunnyBoo_
7 жыл бұрын
Hi i don't know what to do with my pen because i disconnected it when i hadn't realised the battery was not working so i got a new 4 A battery and put it in as usual and i tried to reconnect it but the light doesn't flash at all even when i hold it for 30 seconds and it wont show up on the settings Bluetooth either. Please Reply back to this comment! i REALLY need your help!! (also the pen works on the screen like yours did in the video but it stops and goes and won't connect to Bluetooth at all..) OneNote doesn't work either.
@tygier100
7 жыл бұрын
sorry but it seems like your pen has some faults, if your surface is still in warranty I recommend contacting Microsoft.
@ramaswamykn
7 жыл бұрын
Thank you. Re-pairing worked.
@westermjean2723
7 жыл бұрын
Thank you very much it worked!
@محمدباقركاظم-ظ6غ
6 жыл бұрын
When i click on botton the blutooth of pen doesnt work, wath shall i do please
@yulissarodriguez8779
7 жыл бұрын
This was very helpful! Thank you!
@matthewkrause5695
7 жыл бұрын
Worked for me. Thanks dude.
@evo4gplus
8 жыл бұрын
This happens very often and its very annoying. I'm using a surface pro 4 and there's no updates for this :( Hope MS fix this
@erod01989
8 жыл бұрын
would you be able to help me with any advice please?? my pen and keyboard were working fine and all of a sudden they both unpaired with my surface pro 4. I attempted to pair them again through bluetooth (like your video), but they wont even show up as a discoverable devices!!😡 what can I do??? need heelp!!!😱😱😱
@gowthamrallapalli
4 жыл бұрын
Bro what did u do then ? I have the same issue with surface pro 4 now..
@firstintrovert3278
3 жыл бұрын
just keep disconnecting your keyboard from your screen until you can see there is light in your keyboard in my case and your caps button lights up.
@someshvemula9966
7 жыл бұрын
will that surface pen will supports to latest touch dell laptops ?????? please tell me........
@Edith-yg8bc
7 жыл бұрын
Very Helpful! Thanks!
@saifalsikafi
8 жыл бұрын
thank you that was easy and clear
@upadisetty
6 жыл бұрын
Thank you so much. you saved me today
@micheldecker95
5 жыл бұрын
Thank you for this video !
@KNOBHEAD10
8 жыл бұрын
Fixed - thank you tygier!
@leowang1567
6 жыл бұрын
OMG THANK YOU SOOOOO MUCH
@susannb.1049
4 жыл бұрын
is the Surface pen INK pro only working with a Surface? or also with an hp Elite x2?
@namandhiman3366
3 жыл бұрын
Helpful, THANKS
@ricardolopez5754
7 жыл бұрын
Hey man, i have a problem and maybe you can give me a good path to solve this, when i use the pen in my surface pro 4, 1 of every 10 times y press the pen on the screen and it works twice, i mean, if i am writing something a letter appears two times, and this happens in all the diferent programs in the surface, the problem is the pen? or what could be the problem? thanks.
@jorginarubin5004
8 жыл бұрын
Works! Thank You!!
@sardorergashev1265
3 жыл бұрын
hi. I use MIcrosoft Surface Pro 4 . I connected my pen to Surface and its button is working do screenshots but Icannot write with it. What do you think problem is?
@danwils3295
6 жыл бұрын
Thanks fixed the issue
@yunnysouls
Жыл бұрын
My pen works n I changed the battery n everything but the white light won’t appear still
@jittimilk
8 жыл бұрын
brilliant! it work well now. Thxs
@Kevaal123
7 жыл бұрын
Ur video help a lot thanks u the best more likes and subs for u
@nitagwathney1969
7 жыл бұрын
I don't even have Bluetooth listed in the device manager. And yes I've watched all of the videos about how to find and fix your bluetooth and nothing has worked.
@geo4535
3 жыл бұрын
This pen can work on any touchscreen laptop?
@jayyu412
7 жыл бұрын
held down top button for 10 second, but no light(light is not flashing), battery is out?
@7thshah926
3 жыл бұрын
Hello...my pen just only ccan open the noted only...cant use for draw..no cursor for pen....how to resolve please....
@alanphilip774
4 жыл бұрын
Thanls mate, lifesaver
@angeltapia7231
8 жыл бұрын
Just got my surface book, the pen won't pair with the computer even though it has a new battery? I'm not sure if I need to switch the pen or not.
@tygier100
8 жыл бұрын
If I were you i'd switch the pen for peace of mind.
@josephpetrarca9944
5 жыл бұрын
I have been doing this for a very long time. I cannot seem to find a permanent fix though. I have searched through the device manger on my Surface Pro 4 and i have the newest pen to date. The Surface Pen Conection driver says that there is no action needed. I anyone have found a permanent fix that would be helpful. After you shut down your surface device you will have to re-pair your pen.
@vinigure22
7 жыл бұрын
The back button works but the pen won't write still. I tried this and I restarted my computer. If the battery is dead I wouldn't think the back button would work right?
@jamesstanley2330
7 жыл бұрын
vinigure22
@christianplummer3315
7 жыл бұрын
On my surface pro the pen cursor stopped working but the one note button still worked
@zawette
6 жыл бұрын
i have the same problem , have you found a fix
@MLS.22
5 жыл бұрын
@@zawette same :(
@zawette
5 жыл бұрын
@@MLS.22 i've done everything i could find on the internet , and it still dosen't work .. i lost all hope
@MLS.22
5 жыл бұрын
@@zawette i tried alllllllll methods and install the fresh original recovery and nothing microsoft is bullshit
@MLS.22
5 жыл бұрын
@@zawette its the first time i see touch stop with single crack
@verizonauthorizedretailer-5241
8 жыл бұрын
I believe my battery for the top button is fine, but the AAAA battery is probably dead. The top button has that tiny battery and mine works, but it doesn't write.
@haur6992
8 жыл бұрын
may I know that can u use the pen without pair to the surface, cause currently I dunno it was my battery run out or the pen got problem
@tygier100
8 жыл бұрын
+haur 69 you can use the tip to write, but the button on the back end will not work without pairing.
@backto123
6 жыл бұрын
Thank you. it work!
@lego904
7 жыл бұрын
The trick does work, but the problem remains, and after a while it shows up again( This problem is now more then one year old, but MS haven't provide the solution yet.
@aLQuarter
8 жыл бұрын
hmm not what i was looking for. my pen is kinda a tiny bit to the right when im writing something, its not accurate, its not writing exactly where i want to write.. do you have any idea?
@tygier100
8 жыл бұрын
you can try the pen calibration in the control panel.
@kurdaware
8 жыл бұрын
help the same problem but wíthe the Surface pen not new Surface pen
@OkThisIsHowItGoes
Жыл бұрын
I unpaired and repaired my slim 2 pen for surface 8 and the clicker started working again
@jic1216
4 жыл бұрын
I don't know how I can open the battery
@slncbrkr
2 ай бұрын
does anyone know how to get a surface pen synced with a surface go laptop? I've tried 3 different surface pens and 2 out of 3 of them synced up with my laptop but didn't actually work once it said it was paired even though they were brand new...
@Avacallender
8 жыл бұрын
My pen will not write no matter what I do. I've tried installing updates and replacing the battery. I tried calibration, but that was useless, I ended up have to hit escape. I just ordered the Pen Tip Kit, for a replacement. Could there be anything else, that I could do?
@zawette
6 жыл бұрын
hey kinda late , but did you find a fix ?
@LuaiGhazali
6 жыл бұрын
thanks... I though for a second that my surface pen is broken... managed to pair it again after changing the battery...
@moussaemad
7 жыл бұрын
THANK YOU!
@Gamingmadnezz
4 жыл бұрын
Will this work on windows 10 pro dell
@heavykutz7789
7 жыл бұрын
if my pen isn't writing but the top button still works is it a battery issue?
@tygier100
7 жыл бұрын
That's most likely a faulty pen or faulty screen sensor / driver issue
@XynGG
7 жыл бұрын
thanks bruh it works now
@gunterthing6726
7 жыл бұрын
It doesnt show up in pairing so what do i do?
@Beelzomon
5 жыл бұрын
Thank you so much
@packnw
7 жыл бұрын
I have to do this daily, not sure what is going on
@JavaScriptJolt
8 жыл бұрын
I have a surface pro 3. I recently downloaded office 365. I now have one note 2013 and one note 2016. When I click to launch one note, it opens one note 2013 and not the updated one note 2016. I have tried everything to fix this, such as trying to change my default app for one note. The surface app on surface pro 3 does not allow me to easily make the changes. Is there a way to fix this? Or, better yet, how can I make the desktop version of one note my default app on the surface pro 3? This is really driving me crazy!
@tygier100
8 жыл бұрын
+tifking73 you can change which program gets opened by the button by going to the surface app
@JavaScriptJolt
8 жыл бұрын
It doesn't work on a surface pro 3 though😩
@tygier100
8 жыл бұрын
that's odd. they used to work on win8 on pro 3 for sure.
@chickennuggetdoctor5689
7 жыл бұрын
tysm works!
@trev777
Жыл бұрын
Thank you
@deeplimerence
Жыл бұрын
Does it work with pro 9 please help
@latifoliam6894
4 жыл бұрын
The connection isn’t working but I can’t get a new battery
@uddomchheng7155
7 жыл бұрын
Dear sir, Can Microsoft Surface pen use with computer Dell?
@tygier100
7 жыл бұрын
I know a few Dell convertible tablets that used N-trig, if your Dell is designed for N-trig pens then the writing part will work, but the Bluetooth part probably won't work as that's only designed for Surface.
@slappyrats
7 жыл бұрын
My actual pen won't pair no matter how long I hold the button on the back of the pen I tried reseating the battery and that didn't work so I really don't know what to do.
@AppleiPhone379
6 жыл бұрын
Windows 10 - go to "settings", click on "devices", hold down the top of the pen until it turns on (like in the video), and then click on "add bluetooth or other device". The pen should show up. That way worked for me. Hope it works for you...
@reanult457
7 жыл бұрын
I repair my pen with my surface pro 4 and still can't to get the double clicking to work, any ideas ? thx
@tygier100
7 жыл бұрын
if you see the pen under bluetooth settings menu, then it's computer settings problem. if you can't get pen to connect to surface, try changing battery or just remove and put the batteries back in to power cycle the pen.
@abigailguinan3329
7 жыл бұрын
I LOVE YOU SO MUCH
@abanbaawain
6 жыл бұрын
does the pen work with HP 22 ?
@advaya9591
4 жыл бұрын
Thx man
@ronoster52
8 жыл бұрын
my pen will not stop writing when using Microsoft Word. I need it to select and highlight
@tygier100
8 жыл бұрын
+Ron Oster go to the pen tab in the ribbon and choose select instead of ink.
@emanuelherrera2366
5 жыл бұрын
mine doesnt pop up on bluetooth devices
@SMILE-zt1wo
7 жыл бұрын
Whenever I do this, the light doesn't come on and nothing happens. Please help me.
@ItsBunnyBoo_
7 жыл бұрын
The same thing happens to me!!
@MaximumRideMaster
7 жыл бұрын
I already replaced the battery and it still having red flash
@matiasparedes611
6 жыл бұрын
have you resolved this?
@erod01989
8 жыл бұрын
I am able to write with the pen tho... so its not a battery issue!!!
@triozcharl435
3 жыл бұрын
mine is brand new and it wont work
@jhonathanvallejos7879
2 жыл бұрын
Puedo usarlo en android?
@ronoster52
8 жыл бұрын
in word I see no tab called pen. there is one called draw. I click on select objects and it does not stop writing like a pen.
@tygier100
8 жыл бұрын
+Ron Oster which version of word do you have? mine will shows a inking tool "PEN" tab as soon as I hover my pen over the screen.
@nizneu2317
5 жыл бұрын
Perfect, ex. what I searched
@ronoster52
8 жыл бұрын
well it is inking on word on my new surface and I can't stop it
@tygier100
8 жыл бұрын
+Ron Oster ohh sorry I miss understood. check settings or somewhere see if you can turn it off. if not maybe they designed it with inking only for pen. personally I only use the desktop office versions, and they have both inking with pen or highlight and point.
@Yokizeshi
5 жыл бұрын
My LED wont turn on, the pen isnt very old and the battery is fresh...
@nebbygalaxymusic
5 жыл бұрын
Did you try to remove the bluetooth of your pen?
@noice2606
7 жыл бұрын
I have my pen in my hand yesterday it worked perfectly now it's just stupid
@ronoster52
8 жыл бұрын
I have done that and nothing changes.
@tygier100
8 жыл бұрын
+Ron Oster does the light on the pen light cup? if not maybe the battery is dead.
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