Its people like you that maintain my faith in humanity. Thank you for taking the time to create this video.
@benoitn
7 жыл бұрын
I was stuck in bootloop on "surface"screen, I tried everything before I watch your video, and now, my S3 is fully working!! thanks for sharing !!
@randyschopp1497
5 жыл бұрын
Excellent video; I followed it to repair a Surface Pro 3, locked w/BitLocker (no password). Worked flawlessly, even though I'm not so good with CMD. For anybody out there, it works. Take your time. Thanks again!
@remfaf9121
7 жыл бұрын
Thank you so much. 2 hours with support and nothing. 10 min on KZitem and solution
@leoalvarez6851
5 жыл бұрын
yup
@wesleywfc9821
3 жыл бұрын
I’m telling my dad
@wolvenfx45
7 ай бұрын
THANK YOU, I've been looking for a way to reset my SP4 for YEARS, Windows support was useless, recovery tools were not working and did not give me any clue as to why they didn't work, and your video just saved my SP4. So cool! Now it can get out of the shelf again.
@rickspies252
7 жыл бұрын
We have a Surface Pro 3 in my lab which was used by a former employee. It had BitLocker enabled, and we didn't have the passcode. I did not know how to get it usable until I saw your video. Fortunately there don't seem to be any activation issues, which was a real surprise. THANKS!
@anthonyfranklin7240
2 жыл бұрын
Oh, my dude! You saved my ass! Surface docs say to create a recovery image from another PC and then paste the downloaded SP7+ rescue image into the USB. I did that several hundred times and Recovering this PC stuck at 53% until finally just shutting off. Following what you did exactly did the trick and now I'm up and running. Cameras still don't work at all, but at least it boots finally. Thank you!
@EricDejuanOOO
7 жыл бұрын
Thanks for the help but the complications I've experienced trying to reset this surface pro is the exact reason why i have fully left windows! Enjoying this Macbook pro, which only took 5 minutes to reset without having to have a thumb drive.
@laus7504
10 жыл бұрын
This is valuable information since it's not like you can use reinstall disks for Surface. Some tech gurus recommend reinstalling Windows about once a year just to clear out the junk that accumulates. DON'T FORGET TO RUN WINDOWS UPDATE IMMEDIATELY AFTER REINSTALLING! Or learn the hard way and have to reinstall all over again like I've done. Keep checking for updates, because it won't give them all to you in one batch. Do this BEFORE you download Chrome or anything else. I learned this the hard way when I first got my Surface and rushed to download all my programs before updating. You have to wipe again, then run updates. Cycle through checking for updates several times until you get the message that Windows is up to date. Thanks again! I'm off to creating my own thumb drive backup :)
@ChrisDobson
9 жыл бұрын
Thanks, the method is spot on and worked (eventually) for me. Just a word from the wise: If anyone is getting a message saying "Reset has failed" after booting from the USB drive, try using a brand new thumb drive. I was getting that error every time when using a 5 year old thumb drive. Tried again with a brand new sandisk one today and it worked straight away. Also I recommend extracting the zip file first and then copying the files to the usb drive.
@ervinlenaadams8146
3 жыл бұрын
A HUGE THANKS ...After soooo many videos and google searches, this took 10 min and this WORKED..
@doingnerdthings
9 жыл бұрын
You sir are a legend! I just tried to install Windows 10 over 8.1 and I think BitLocker was causing all sorts of mischief! Would lock up after seconds, boot loop itself and shut down randomly. Wouldn't even let me vol down + power to boot from a recovery USB and when it did, I couldn't restore Windows 8.1 'due to an error'. However, cleaning the drive with diskpart worked wonders and I'm back up and running again. :)
@MikeCairns1
9 жыл бұрын
Thanks for putting this video together! I installed Windows 10 Beta and wanted to revert back. I struggled for a week to get it to work. These instructions were very clear and I got if first try after your video. I am back up and running!
@Paul-tg4xg
7 жыл бұрын
Great instructional, step by step guide. one of the best out there. My issue was with the MSP 4 where no partitions were found, easily sorted with the instructions here. Microsoft states for some reason that once recovered, the recovery partition will not be stored on the device. another words reset can only be done through thumb drive in future. Don't know whether this feature is only relevant to win 10 but thought it might be worth mentioning anyway.
@javicastro9711
3 жыл бұрын
Thank you soooo very much, this works on surface pro 7 too. just follow the steps to the letter and your computer will be saved. I accidentally wiped everything and I tought my surface was lost but nope, thanks to this video. note: when getting a usb I recomend getting a 16GB or 32GB. dont get a usb with a storage capacity more than 32GB or you wont be able to make it into a FAT32 filling system and will have to use other apps to manage it, so tip, get a 16 to 32 GB usb
@abeortiz6385
9 жыл бұрын
OMG, this is exactly what I needed. My friend got a Surface Pro 3, beautiful machine.... BUT, he messed it up in a huge way.Black screen and all. It was crazy. Of course he did not made a recovery jump drive before all hell broke lose. I went to Best Buys where he got it from, the Geek idiots wanted $259 to to restore the surface pro. WHAAAT??????? With your video I was able to help my friend for NOTHING!!!!!! OMG thank you thank you, thank you for this video. I did exactly as you showed and the surface is alive again. My friend think I'm a genius but really it all because of you dude.... You are a freaking legend!!! You are the MAN!!!! Thank you......
@ArthurAMaloney
8 жыл бұрын
Thank you for this! I had a surface was would not let me remove Win 10 from it and following these steps helped. Seams kind of ridiculous that you can't do a straight up restore from USB instead of blitzing the drives. Good old Microsoft
@code140
4 жыл бұрын
THANKS A LOT ! i just looked for a lot of tutorials who didn't runs... hopfully yours is here! thank a lot
@derboys24
4 жыл бұрын
Thank you 3 days without any help and your video is just like the holy grail
@mavicsim6262
4 жыл бұрын
Thanks man! All other videos did not help me. The partition was the main issue after loading Linux. Thank you very much
@sgtrutledge
9 жыл бұрын
Thanks for the video, I got one for Christmas that was boot looped from the start. This fixed it even after MS advised me to return it.
@ca.r1334
8 жыл бұрын
You sir, are an Angel!!!! Thank you so very much!!!! I've tried and tried and tried some more to fix my problem, and finally I found your video, I copied everything you did, exactly how you did it, and you have fixed my problem! Thank you again!
@cbutters
8 жыл бұрын
+Reece's Pieces Very glad I could help!
@nubynking2004
7 жыл бұрын
Very Clear and Concise, Thank You very much for your video. I have a Surface Pro 4 and I don't know what happen but I was unable to do a factory reset. I watched your video and now I'm back up and running again. So again Thank You Very Much
@mrnesgon
4 жыл бұрын
I tried support, other tutorial and you were the only one to work. Thanks!
@mrjoebrown
8 жыл бұрын
Thanks for this information! I used USB Bootup disk to bring the screen to deleeting partitions because my USB storage size is only 8GB...and it wouldn't copy the recovery image for my Surface Pro 3. You showed me how to delete partitions, which I did. Thank you!
@leetaker1488
7 жыл бұрын
Thank you so much. I looked for help at various sites and videos. This approach was the only one that worked. Thanks for putting this together. You are the best.
@grahamwalton968
9 жыл бұрын
thanks after windows messed up my surface you video saved my surface from the scrap heap
@Skillsill
9 жыл бұрын
Awesome video... worked perfectly. I made a backup image of my computer using a third party software and the image failed during the restore... I was lost and this video got me back up and running. Thanks dude
@cakesboo6554
3 жыл бұрын
Hey Man. I know it’s been a while but I did everything you said and it still comes up asking for the password. I’m sooo over looking for an answer. Any help?
@edgarespin5424
4 жыл бұрын
When I put reset the ask me about a “the recovery key to get going again (keyboard layaout :US ) And don’t let me do nothing also
@srthorat6547
8 жыл бұрын
Thanks a lot Sir.. From my India Team. We were struggling for the same...... Finally we got the solution from your Video.
@JohnRobbinsjr
8 жыл бұрын
Saved my bacon. Thank you so much for taking the time to make this video.
@rockybagga4627
7 жыл бұрын
thank you man. I did this on surface pro 4 and it worked....
@harpindersingh4838
8 жыл бұрын
Hi cbutters Tech, Thanks for tutorial. I am back in business now. Restored my Surface Pro 3 using your instructions.
@SiCkO9NiNe
7 жыл бұрын
this really helped me out !! much appreciated dude! i was stuck on a erorr boot loop. your video helped me fix it :)
@tralee1495
6 жыл бұрын
Thank you so much dude! Worked a little differently on my SP4 but ultimately did the job.
@ThePeoplesJTAC
6 жыл бұрын
Thanks!!!!!! I was looking everywhere on how to fix my Surface Pro 3.
@captincutups
5 жыл бұрын
Thanks champ! Fixed my Surface thanks to you!
@Daniiarchy
9 жыл бұрын
you're my hero. This worked for my surface pro 3 64gb. Thanks a lot.
@misterhhn
3 жыл бұрын
Thank you for such an informative video. I have a Surface 3 that I am trying to do a factory reset of Windows10 I followed your instruction but when Windows was doing the reset, it stopped with an error saying "The drive where Windows is installed is locked. Unlock the drive and try again.". I repeated your instruction a few times, all ended with the same error. What do I do now? Thanks in advance for your help!
@twopianomanGAB_D
6 жыл бұрын
Excellent video, wow I've been trying to do this for two days. Now I will sleep. Thank you!!!!!!!!!!!!!
@cbutters
6 жыл бұрын
Glad that I was able to help
@AussieGuy53
7 жыл бұрын
You obviously know what you're doing. There are two types of instructors, those that can do and those that can teach. Unfortunately it's rare to find anyone that can do both. As a teacher you are the later and those silly enough to follow you are bound to get into trouble. Most who come for help may have little experience and want to hear you speaking clearly and confidently, something you need to learn before your next video. Obviously, you have a need to help others and that's a good thing, just be more prepared in future. Please don't be offended and take this post from someone trying to help you.
@cbutters
7 жыл бұрын
Thanks for the constructive criticism. It helps me improve.
@mustangshelby2740
3 жыл бұрын
thanks Cbutters, it worked for me , on Pro Surface 4.
@lorenzocampos6565
9 жыл бұрын
THANK YOU SO MUCH BRO,YOU FIXED MY SURFACE!
@seropbabayan
3 жыл бұрын
this helped a lot, i had to DL rufus to format my usb to fat32
@smalldiary6889
9 жыл бұрын
You are awesome! This video was so helpful!
@stuffs89
10 жыл бұрын
you deserve a lot more views my friend
@zaphodbeeblebrox9396
7 жыл бұрын
Worked perfectly on my Surface Pro 4, thank you for the info!
@thuridlach9649
3 жыл бұрын
did you do it just with the image or with the recovery drive option from another Computer?
@_--X--_
6 жыл бұрын
Thank you bro. It works for my surface 3. Brilliant
@djfscube27
5 жыл бұрын
Thank you for this break down. It worked for me
@eyvindhawkurarhorn7526
8 жыл бұрын
You Saved my surface 3. THANKS!
@carlosruiz1012
3 жыл бұрын
Not all heroes wear capes thanks
@CFeng-fv2wl
3 жыл бұрын
It's so easy to follow than Microsoft website instruction....BTW Surface sucks after updates installation fails
@mb52753
8 жыл бұрын
Thank you very much you know you stuff thank you for taking the time to put this video on youtube to help me out .Thank you !
@jorgecastellon2423
8 жыл бұрын
Best Tutorial Ever!!!! Thank you!!
@AussieGuy53
7 жыл бұрын
You gotta be fucking kidding!
@williamchristie3879
9 жыл бұрын
Thank you for sharing this video clip on how to restore Surface Pro 3 back to factory default.
@chathu9206
9 жыл бұрын
Thank you. Now my surface 3 is working
@kuyajulz
5 жыл бұрын
WHY THERE IS NO RESET YOUR PC AFTER I REBOOT? IM USING SURFACE 4 PRO.. PLS HELP
@hakuryyuu
5 жыл бұрын
Thanks mate, now I can use my beloved Windows 8.1 again :)))
@PedroGonzalez-lk9ld
4 жыл бұрын
You just solved mi problem. Thank you!
@ajninn
9 жыл бұрын
10x very helpful made the bad decision of installing the windows 10 preview on my surface pro 3.
@Sirko573
6 жыл бұрын
Thank you, dude! Extremely helpful video!
@eltondixon3124
6 жыл бұрын
thank you really help a lot, your video was the only one that help me thanks
@rodssantos
9 жыл бұрын
Great Video, very helpful my friend! Thank you !
@rockiniowa
8 жыл бұрын
Thank you for the tutorial. You are a life saver!!
@stevendouglas8020
3 жыл бұрын
Just curious? I've seen about a dozen troubleshooting tips and tricks and a bunch of questions regarding the data. I work for a company where we have a stock of Surface for our users. No pressure to replace a unit if need be. I want to know about "data recovery"? Is there a way to save the data? That's my question? Folks are giving you lots of "High Five" but will this get me to a place to retrieve or restore data
@fredericramirez
8 жыл бұрын
Eres el mejor, muchas gracias me has resuelto un problema que llevo meses sin resolverlo. Thank you very much my friend.
@sanjaykumar-xt3kz
9 жыл бұрын
Exactly followed the video. All went well except when it finally started for resetting. It got stuck at 2% and then went back saying there was some problem...
@JamesPurdie-rx8sq
Жыл бұрын
So far I click into my Surface 3 recovery usb, it just reboots, asks for language, then reboots again. Update: followed instructions more carefully. Hopefully it works. UPdate: Awesome it worked!!! Thanks. However when I tried this on a second S3 tablet we have here, it instead went to a BIOS Screen and not the recovery menus. When I chose to exit this Bios, it just did the regular bootup to an account for which we have lost PW to. The Reset method isn't working either so we have to re-install from start. Actually on 3rd or 4 th time it came to the right screen. Hope it works again! Yes looks like it is resetting now to original configuration.
@lucid6380
3 жыл бұрын
Hi! On my Microsoft Surface Pro 3 a blue screen came up and it has NTFS File System as the code. It just keeps on doing a restart loop. How do I fix it?
@MarcDimmick
9 жыл бұрын
Thank you for this video it has been most helpful
@0ofy
5 жыл бұрын
I followed the tutorial up to cleaning the disk, after that it boots to the surface logo and then goes to a black screen, the surface wont boot anything from a USB now, thanks
@jacomato
8 жыл бұрын
Hi, i'ts worked perfectly in my surface book, but wen I go to administrative tools to se the partitions, there is no recovery image partition (only one about 850 MB, another of system with about 280 MB and the "C" partition with 255 GB). What I am doing wrong?
@redamohamed1697
8 жыл бұрын
Dear sir I made exactly what you said but now the tablets is just only boot and access the setup mode and Surface UEFI, please help.
@TheBrothaGrimm
8 жыл бұрын
You're a lifesaver. THANKS!
@TheOriginalSageNations
6 жыл бұрын
thanks so much cbutters Tech for posting this video and i also enjoy your video !!!!
@denvernaicker8250
7 жыл бұрын
the recovery img for the surface pro3 that installs windows 10 messes up somehow, they recommend the windows 8 recovery image and then manually upgrading to windows 10, it might have been that win8 had surface drivers not in win10...maybe...
@robertwraight8729
7 жыл бұрын
Absolute legend....i salute you. Saved my life lol
@andewcohen9206
5 жыл бұрын
what if i messed up and did all this without the thumb drive on a surface pro 2 and now when i go to power it on it says no bootable device?
@reylanloberternos
3 жыл бұрын
Does this work even if your device is locked and asking for the BitLocker key which I don't have?
@sanjaykumar-xt3kz
9 жыл бұрын
One thing more. On the microsoft website when I signed in, it did offer to download the Recovery file (which I downloaded) but just below that it says "The recovery image for your device isn’t available for download through this page. Please contact us for help." Is it because of this that the file didn't work????
@williamhatfield995
9 жыл бұрын
The problem here is that the association of the recovery partition is not completed by the install when using the USB. All it does is partition the drive, not set is up.
@k3vwyAtt
3 жыл бұрын
Ok, I tried doing the steps you did and cleaned the partition etc. But once I rebooted and ran the USB drive its now telling me I can't reset the surface 3 because the partition is now missing? I can't proceed with anything now cuz the partition u had me clean is now missing? LOL, can someone help me out? 😓
@MarkShian
4 жыл бұрын
You rock dude thanks so much for this tutorial.!!!
@travonaj
7 жыл бұрын
I just tried this on my SP4 and now every time I try booting up holding the vol down an tapping the power I get directed to the surface uefi screen
@popoy6429
4 жыл бұрын
Will this help the screen flickering issue??
@ramidayakartika
7 жыл бұрын
After I press volume down + power button it didn't go to "choose your language" but it just went to log in screen (password entry)
@ricardots436
6 жыл бұрын
Apesar de ser um tanto antigo o vídeo (4 anos) foi de grande Valia por aqui, funcionou perfeitamente. No mais, na etapa final (depois do F12), retirei meu pendrive e fluiu maravilhosamente bem. Se for possível e viável, publique sempre videos deste Porte, assim, tens somente a agregar. Parabéns!!! Obrigado.
@niniramasubramanian2797
3 жыл бұрын
It doesn't work for me. Is it because I'm usinh an external hard drive?
@masoudkameli9922
4 жыл бұрын
you are a life-saver! (time-saver!) thanks a lot... I could not install windows 8.1 recovery image until I saw your video. I forgot my BIOS password as well, is there any solution for that on Surface pro 3 ?
@ThomasK
8 жыл бұрын
can someone help me? I think my surface got a virus so I reseted it to factory settings... now it just says Surface, shows a loading symbol, then says We will restart your device and repeats that... I don't know what to do
@susypz4038
8 жыл бұрын
I have similar problem, what can we do?
@George-Wickham
6 жыл бұрын
got mine for xmas, and it never started it just said surface and then turned off and then said surface again and cant do anything with it....
@misskoquet
4 жыл бұрын
Hello there, I am wondering if this will work for the Surface Go as well? I accidentally did the diskpart cmd and wiped everything off. now when I run the diskpart cmd my main drive doesn't show anymore only the USB that I have connected. Nor do I get a boot screen like yours when no USB inserted. all i get is the windows logo and it says "no bootable device connected." I think I totally f**ked my surface up lol.
@stevehenderson1751
8 жыл бұрын
what do I do if it doesn't let me hit f12 at the end and if I hit escape it just restarts?
@fancy8444
8 жыл бұрын
If I couldn't find SSD after I input 'list disk', what can I do? There is "Disk 0 28GB" only.. QQ
@Diego02567
7 жыл бұрын
I have a Surface Pro 2 That I can't reinstall Windows simce I don't have the usb recovery partition. how can I fix it's just been sitting doing nothing
@BandarOtayf
10 жыл бұрын
Can you tell us what version of SP3 you have? Is it i7 or i5? Did it overheat while you were re-installing the system?
@DtechGuy82
8 жыл бұрын
hello I hav a surface pro and I cant access the uefi because once I upgraded to windows 10 it put a password o it and I don't know what it is. could you help me with this please
@autocare1965
6 жыл бұрын
Worked Perfectly Thanks
@gigin3827
8 жыл бұрын
I did this and it says I can't reset it because a required partition is missing
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