Much needed. Zoho's resources are not nearly as succinct. Appreciate it as always.
@JasonPrice5150
Жыл бұрын
Great walkthrough.. Well done!
@LaurenWhite-ur3lq
13 күн бұрын
If I decide to use SMS Magic etc., how do I access and converse with SMS texts "on the go"-- through the CRM app?
@naveeng723
Жыл бұрын
Hi guys
@4forJO
Жыл бұрын
Thanks for the overview. When you mentioned dialing from CRM on mobile uses your phone not the Ring Central app, does that mean it uses the phone dialer or data on my cellular plan? I ask because I am often in areas with poor cell coverage and typically can only make calls via cellular since data calls are not reliable.
@Zenatta
Жыл бұрын
Hi 4ForJo, We discussed your CRM dialing question on our most recent Issue of AZAAZ! Click here to jump straight to our response. 🎬 - kzitem.info/news/bejne/uoCEy2mpgneIq5g#t=11m56s
@GregA884
11 ай бұрын
Hello. Great presentation. Is there a way to see Zoho CRM data (contact/account) of the caller if i'm on the move with a mobile only?
@landonmccluskey8880
11 ай бұрын
If you're just using the CRM Mobile app, there are options for call logging and you can specify which modules you want the app to search for a match when a call comes in. The only issue is that if the contact calling you is also in your personal contacts on your phone, that interface will take precedence and you won't see the CRM data.
@Joel-oq9id
2 ай бұрын
I have RingCentral but need a power dialer. Am considering Zoho voice. do you have any info on this topic?
@Zenatta
2 ай бұрын
One great powerdialer option that works with RingCentral would be Phoneburner. It's actually our favorite in the way that in integrates with Zoho CRM (essentially, by launching the dialer via custom views). It is a bit pricy per user, but works great if the goal is to increase the volume of calls you're placing.
@ambrosesergi7119
Жыл бұрын
What about 3CX?
@seanhynes9516
10 ай бұрын
How do you Bifurcate the number? Lets say we get the original number from ZOho Voice, or Twilio?
@Zenatta
9 ай бұрын
Hi Sean Hynes, One option is to use Zoho’s AI function “Parse Phone Number”. It will return a number of different values, one of which is "original_format":"(925) 97X-XXXX". Here is the script setup. response = zoho.ai.parsePhoneNumber("92597XXXXX","US"); www.zoho.com/deluge/help/ai-tasks/parse-phone-number.html www.loom.com/share/aab528c5721642049ef89bfb86b350ed?sid=0d4b5764-c19b-49ce-a684-728f49e5e07f
@jmellon766
Жыл бұрын
Why wouldn't you mention Zoho Voice ? At Least before you start the dive.
@SparkleAndShineToday
Жыл бұрын
I was hoping this was a video about Zoho Voice. I really want to see it in action but cant cos I'm in legacy Twilio phonebridge
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