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@SydneyEV
Жыл бұрын
great to see Tesla coming to the party and doing the right thing. Many other car companies would have washed their hands of any issues and hoped you just go away. Well done Tesla Australia.
@TeslaStraya
Жыл бұрын
Thanks mate and I totally agree. They definitely did the right thing to ensure future business (which will be coming their way)
@TeslaInTheGong
Жыл бұрын
Welcome back mate !!! Awesome news.
@TeslaStraya
Жыл бұрын
Thanks mate!!! Feels so nice having a new car!
@FutureSystem738
Жыл бұрын
Wow, great result. We had the same thing with another make - not supposed to say but it was a Japanese plug in hybrid SUV. What a nightmare that car was! It was one hell of a battle but we eventually got a full refund. Ironically it was replaced with a 2019 Model 3P, and it’s been fabulous- and have had virtually zero issues.
@TeslaStraya
Жыл бұрын
Wow I’m sorry to hear you had to go through that but glad you also got a good result also!
@michaelfink64
Жыл бұрын
Sorry you had these issues with your Model 3 Performance but it is great to hear that Tesla has done the right thing by you. I have been luckier with my 2019 Model 3 Performance: a few minor cosmetic things that Tesla fixed promptly.
@TeslaStraya
Жыл бұрын
Thanks Michael, it all worked out nicely in the end. I can chalk this one up as a life experience with a good ending!
@geoffdale8259
Жыл бұрын
Great result good to see there is still good will in the car industry and the world in general. Look forward to your future Tesla content.
@TeslaStraya
Жыл бұрын
Thanks so much Geoff!
@CamFromOz
Жыл бұрын
Great result.
@TeslaStraya
Жыл бұрын
Thank you! I agree and thankful to Tesla for doing what I feel is right.
@WillowMint
Жыл бұрын
Wow glad to see that they are refunding the car. I pretty much have a similar situation. My M3 came off the truck with scratches. My car has been painted 5 times. Condensation in the lights. Issues with the car not charging. I considered asking to return the car but I figured it would be difficult.
@TeslaStraya
Жыл бұрын
My advice is be clear on your expectations and what you deem fair but be reasonable and kind and that will help get what you want. Sorry you’re struggling with these issues!
@123tabos123
Жыл бұрын
Awesome news Adam! Glad to hear you got what you were seeking. Looking forward to your 'Y" videos.
@TeslaStraya
Жыл бұрын
Thanks so much! I’m looking forward to making more content for my channel!
@cottsak
Жыл бұрын
“Above and beyond”? This is basic consumer law. This is neither generous or especially benevolent. Very happy for you tho.
@TeslaStraya
Жыл бұрын
After owning the car for 3.5 years I don’t feel that Tesla had to refund me to original purchase price, I feel that I’d above and beyond. If the car was 6 months out, sure I’d say that would be the expectation.
@hedleypepper1838
Жыл бұрын
Sounds like you had a Friday car.... hope your experience with the Y will be much better 😊
@TeslaStraya
Жыл бұрын
Haha I definitely agree and fingers crossed the Y is better!
@miketsla4192
Жыл бұрын
Wow mate! Well done! Great outcome form a bad situation.
@TeslaStraya
Жыл бұрын
Thanks mate, I’m definitely happy with the end result! Tesla did well here!
@albertsun5305
Жыл бұрын
I am glad is all sorted at the end. Don’t you want to consider a MYP?
@TeslaStraya
Жыл бұрын
Thanks mate! We had the RWD Y ordered to replace the wife’s car already so we are taking delivery of that now and I’ll definitely weigh up whether I’d prefer a 3 or Y performance. Definitely can’t go anything other than a performance after owning one!
@huntermurray3242
Жыл бұрын
What no NDA? Mitsubishi would have!
@TeslaStraya
Жыл бұрын
Nope, nothing!
@boraoku
Жыл бұрын
Finally indeed :)
@TeslaStraya
Жыл бұрын
Agreed, haha!
@ElectraRC
Жыл бұрын
Any thoughts on FSD for Australia?
@TeslaStraya
Жыл бұрын
I still think we are a few months away, perhaps end of the year?
@markfisher61
Жыл бұрын
@@TeslaStraya I think years. And of course, FSD is not autonomous driving, despite the name.
@Gedsterboy
Жыл бұрын
Ah, as for Tesla "going above and beyond" and "tesla doing the right and generous thing" ???....You getting a full refund for your obviously lemon vehicle is your given right under the Australian fair trading consumer law! By LAW they had to give you a full refund! It has nothing to do with Tesla being all warm and fuzzy!
@TeslaStraya
Жыл бұрын
I’ve read the laws and yes in theory you’d be right but normally to achieve this outcome if need to drag Tesla through the fair trading process where they really act as a mediator. To actually enforce the refund outcome if Tesla refused, I’d have to take them to court. Something which would be a terrible drawn out process that Tesla with their legal team could take as long as they wanted. I agree with you though, the outcome is the correct one but I could have been forced through a harder path to get there.
@Gedsterboy
Жыл бұрын
@TeslaStraya yes agreed. I'm glad it all worked out for you, and Tesla did the right thing even though they are abligated to under the law. I am picking up my new Y later this month. I will be going over it and picking it to bits, that's for sure.
@TeslaStraya
Жыл бұрын
Awesome stuff and even getting the price drop! Super great timing. Enjoy the car and definitely check it all over! Look forward to hearing about your journey once you get it!
@Gedsterboy
Жыл бұрын
@TeslaStraya yes, the price drop was a welcome surprise.
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