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@JesusPerez-oo5rn
4 жыл бұрын
Dan, you gained organically 1 follower, amazing content and value!
@jamieslate
4 жыл бұрын
Between the Instagram, KZitem, email and podcasts it's hard for me to imagine ever missing one of Dan's videos. But just for good measure I'll smash the bell 🔔
@danmartell
3 жыл бұрын
Thanks Jamie!
@sparklespring7564
8 ай бұрын
I have just started following you!
@danmartell
4 жыл бұрын
There are 8 core tools required for a flawless SaaS Customer Success system. Here are the best tech tools I recommend using in your business.
@sam.gaudet
4 жыл бұрын
Awesome video!
@andrewcbartlett
4 жыл бұрын
Great video Dan. You are the man.
@danmartell
3 жыл бұрын
Thanks Andrew. You are!
@carolinamadeira4957
3 жыл бұрын
Great video! Just curious, why aren t you a fan of Gainsight? Thanks, Carolina
@aquadeckboost
3 ай бұрын
But why don't you use GHL for alot of these tasks?
@daniellebaxter4504
4 жыл бұрын
What are your thoughts on having a help centre that uses photos vs video for how to's?
@PrecisionSportScience
3 жыл бұрын
I'm a total rookie here with this CSM software stuff, trying to hire a CSM myself for my non-SaaS business. How come Salesforce isn't listed here as "Adoption Management" tool? Isn't that the granddaddy software I keep hearing about. OR, is there a nuanced layer here I should be aware of that SF doesn't fit into and things like Pendo etc do? Any insights would be greatly appreciated!!!
@danmartell
3 жыл бұрын
SalesForce is a CRM... not a pure breed Digital Adoption Platform You can use it for communication/etc... But it doesn't make the list www.g2.com/categories/digital-adoption-platform
@PrecisionSportScience
3 жыл бұрын
@@danmartell Thanks for the clarification Dan! Do you have a favorite service-based business CS software (something analogous to the "adoption management" category but for non-SaaS businesses?
@financiallyspeakingwithjenn
3 жыл бұрын
CES- Customer Effort Score. (5.22)
@MrVenkatesh25
2 жыл бұрын
Great Video Dan, Really helpfull
@raphaelallstadt2665
3 жыл бұрын
You need tl;dv that’s for sure
@carlacorre4925
3 жыл бұрын
more videos on Customer Success and Renewals please.😃
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