SERVICE & TRANSITIONS -- 👎$28 early checkin fee before 2pm (overpriced & not worth it). Front desk is pleasant (better customer service than the lifeless Gold Coast Casino Hotel). So many elevator lifts but somehow still inconvenient & take ages to arrive... opening to grimly lit halls. The NOLA gimmick is cute in places, but mostly tacky. MVP employees: The hilarious valet boyz ✨ ROOM (strip view king) -- 👎 kzitem.info/news/bejne/upl5sqlvkqSLqnY First impression: Dingy & dusty. Turnover was questionable bc this couch had a really 'stale' odor & the room just didn't _feel_ clean. Dimensions were comfortably spacious for two, with sufficient tabletop space & other furnishings to sit on. Strip view was lackluster. BED -- 👎 meh Pillows were unpleasant due to a weak fill & lopsided shape. Sheets had an awful texture and could use a real comforter. The Sealy mattress did not shine under the conditions... BATH -- 👎 Just plain weird. Why are hangers & the ice bucket setup in here??? Crazy. An unusual location to designate for storage, esp since there's no ventilation/exhaust. Aggressively mediocre alcove combination-shower otherwise. TV/ENTERTAINMENT/ACTIVITIES -- 👍 ok. Dated standard definition LG TV ft a small low quality display. A slightly worse TV solution than the Gold Coast. The gaming floor is where it's at though: tons and tons of slots surrounded by interesting gift shops & chain food. It also didn't reek of must & smoke 🙏 WI-FI & CELL RECEPTION -- 👎As bad as their other casinos already covered. The BOYD Gaming buildings all equally suffer in this department. Nothing new to report. FOOD & DRINK -- 👎 Fridge is NOT included despite what any booking site suggests. It's a $33 fee. Room service menu is dense with entrees costing $15-24. It's odd that they serve a Philly Cheesesteak but 0 NOLA cuisines. Strange execution. Not the slightest bit allergen-friendly/aware so It's a pass anyway. in-room: ❌ microwave (mini) ❌ mini-fridge (small) ❌ coffee ❌ tea ❌ wet-bar ❌ mini-bar NOISE --👎 Far from soundproof. Slightly better acoustics than Gold Coast. LOCATION -- 👍 felt safe. Armed security on the casino floor & by elevators. No dedicated ride-share area so pickup can be difficult for new drivers. RATING/RECOMMENDATION Price: $91.98/night Was it worth it: no. Best part: the valet. It's a clone of the Gold Coast Hotel & Casino, with a tacky & unnecessary gimmick. Would not return nor recommend. 3/5 ⭐️
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