In this video, I discuss the ladder of patient success and its role in our relationship marketing plan. I explain how it helps us connect with patients and offer a chance to join our upcoming advanced membership mastery network mastermind. Reach out for more info or a copy of the ladder!
Outline: The Patient Ladder of Success
1. Introduction
- Brief overview of the purpose of the video.
- Encouragement for feedback and engagement.
2. Explanation of the Ladder of Patient Success
- Part of the 7RMAP relationship marketing plan.
- Offer to provide a copy of the ladder to interested parties.
3. Mutual Partnership
- Emphasis on a 50-50 partnership between the provider and the patient.
- Importance of providing resources for patient success.
4. Referral Criteria
- Patients must meet certain criteria to progress on the ladder.
- Referral based on patient difficulty, not procedure difficulty.
5. Membership Program
- Membership programs are more valuable and consistent than insurance.
- Provides stability and leadership for patients.
6. Holistic Approach
- Focus on conversations at the dinner table post-visit.
- Importance of comprehensive care over one tooth at a time.
7. Patient Progress
- Patient milestones at 3 and 5 years.
- Acknowledgment of patient efforts and progress.
8. Smile Transformation
- Advancement to smile transformation procedures.
- Orthodontic treatments or smile enhancements.
9. Yearly Referrals
- Indirect referrals based on patient satisfaction.
- Encouragement for patients to refer based on positive experiences.
10. Long-Term Relationship
- Patient loyalty over 10 years.
- Golden patients who provide valuable feedback and shape the practice.
Tyler Williams
Pinecrest Practice Growth
yourpracticegrowth.com/amm
twilliams@yourpracticegrowth.com
Негізгі бет The Practice X Factor: Ladder of Success
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