This video comprises a ten-minute un-narrated walk through of The Queensgate Shopping Centre (Mall) in the City of Peterborough, Cambridgeshire, United Kingdom. The footage was captured on a Saturday afternoon in February of 2024.
Time stamps;
0:00 Entrance
0:20 Entrance concourse
1:00 West Mall and atrium (vacated John Lewis on left)
2:00 Former entrance to John Lewis
2:30 Looking across toward Marks & Spencer
2:41 West Mall to Central Mall concourse overlay from 1982
3:00 Former John Lewis display windows on right
3:11 Goldsmiths
3:25 Breitling watches
3:36 Old entrance to John Lewis from opposite side of concourse
3:50 Central Mall
4:16 Marks & Spencer entrance
5:01 TK-Maxx
5:11 Central Square
5:33 Primark
6:03 New Look
6:20 Down the escalator
6:38 Central Square, River Island below TK Maxx
7:04 Black Sheep Coffee
7:15 East Mall
7:34 M&S Foodhall
8:10 Sign to Westgate Arcade (Independent shops)
8:28 Lego tiger
8:55 Boots
9:05 East Square
9:39 McDonald’s
9:59 Exit
This particular shopping mall/shopping centre (Queensgate) was constructed as part of a city centre redevelopment in the 1970s and was formally opened in 1982 by Queen Beatrix of the Netherlands with retailer John Lewis Partnership as the key anchor tenants.
Like many shopping malls/shopping centres across the world, Queensgate enjoyed its best years in the 1980s and 1990s, even being voted the best shopping centre in Europe in 1983 and was a focal point of the weekend for many families. Sadly, since the rise of online retail, and more easily accessible retail parks just outside of town & city centres, the inner city shopping mall has struggled. Whilst not completely redundant, the day out at the shopping mall is now a shadow of the experience it once offered. There are many shopping malls in larger cities that still thrive, but are the 'new town' redevelopment projects of the 1970s now failing?
Despite huge reinvestment in Queensgate during the latter part of the twenty-teens, John Lewis Partnership announced that it would NOT be reopening its Peterborough store at the end of the third national covid-19 lockdown in April of 2021 and at the time of writing it has recently been announced Marks & Spencer also propose to close their Queensgate store.
Queensgate still retains several well-known high-street retailers, including (at the time of writing) Primark, TK-Maxx, Menkind, FatFace, River Island, JD Sports, New Look, H&M, The Body Shop, Skechers, Goldsmiths, Fraser Hart, The Fragrance Shop, Boots, Superdrug, Superdry and a McDonalds among others.
Many retailers have been and gone over the years at Queensgate, including Disney, Topshop, Next, Jack & Jones, Virgin Megastore, HMV, Littlewoods, Argos, Burton, Currys, Dixons, British Home Stores, Early Learning Centre, GAME.
The key tenant of Queensgate has been Empire Cinemas since 2022 and Frasers Group are set to take over the former John Lewis space opening a Frasers and a Sports Direct.
Although crowds at the shopping mall are not as prominent as years gone by, the video does demonstrate that there are still people who go out and use the mall on their weekend, so a market for it exists on some level, but what do you think?
Does the current level of demand warrant the amount of supply?
Can shopping centres/shopping malls like this survive?
Should people make more of an effort to go and use their local city centre for shopping?
Let us know in the comments!
Please also let us know which other retailers have been and gone and we will keep the list updated.
No copyright infringements have been intended, all music is background music played within the mall and picked up indirectly.
Hope you enjoy the video!
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