I have contacted Midea about it. Mine is just 2 months old. All come with a 12 months warranty. They are sending someone out to fix it, free of charge.
@BigBrian
3 жыл бұрын
That door latch problem is going to keep happening unless they have a new part for it , your going to have to keep using that piece I use or a clothes hanger like they told me lol
@tinydine1450
3 жыл бұрын
Oh yeah I bet. But until the warranty runs out, I will let them come out every single time it starts acting up again. 😉
@BigBrian
3 жыл бұрын
@@tinydine1450 try to take it back before it's to late and get a different brand I got a Whirlpool no problems and I showed them my video because the people who work at these stores claim they don't know about this problem
@MideaAmerica
3 жыл бұрын
We are so happy you reached out!
@MideaAmerica
3 жыл бұрын
@@BigBrian “We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business)”.
@angiemansfield9381
Ай бұрын
I’ve had my dishwasher for 3 years, never once had this issue until last night!! After our daughter and her 3 month old baby had to move back in with us last month, i wanted to cry, knowing how MUCH we needed this dishwasher, and how i couldn’t afford to call for service. Not to mention that my extended warranty ended only in April!!! No power and door wouldn’t shut. Put in those keywords and amazingly it came right up!!! Took me 30 seconds!!…and my dishwasher is full and washing right now! Thank u for taking the time to post this!!!!
@BigBrian
Ай бұрын
@@angiemansfield9381 thank you for your comment Angie ❤️ welcome to the Broken Madia Club and I'm glad it worked for you 👍🙏
@hemlock1013
3 жыл бұрын
So this problem is pretty common among many dishwashers and to properly fix the issue the mechanism should be totally replaced. Until it is replaced this is a neat idea to help alleviate the problem. Thank you Brian!
@cynthianewman8298
2 жыл бұрын
Thanks for the video!! I've had this dishwasher for 2 years. Never did that before. I fixed it just the way you said. Saved myself $190.00 service call. THANKS !
@BigBrian
2 жыл бұрын
Aww I am so glad for you Cynthia, you are one of the lucky ones then most ppl start getting that problem within weeks of buying it🤣😆
@kalebirey7805
2 жыл бұрын
Wanted to say thanks! My wife and I bought this dishwasher a little over a year ago and this started happening 6 months in. We found your first video and have been using this trick! Unfortunately, it's starting to get to the point where we have to do this every time we open the door. I hope the new assembly we are about to order is made much better and doesn't stick like this. Thanks again!
@everygooddaydesigns
2 жыл бұрын
Same for us almost to a T. Let me know how the new assembly goes
@kalebirey7805
2 жыл бұрын
@@everygooddaydesigns ended up busting the second one, too. I don't know what the issue is with this washer... or us?... But we did find a workaround. If you just apply light pressure and lift slightly up when you open the door, it won't trip 98% of the time. I think if you lift up, the latch doesn't get caught on whatever trips it. Hope this helps!
@everygooddaydesigns
2 жыл бұрын
@@kalebirey7805 Ill try to give that a try and see how that goes
@kalebirey7805
Жыл бұрын
Update: second one finally snapped entirely and I got a replacement latch. Looks like it's been redesigned since last I ordered it. Hopefully this one stays!
@sairabriipulido
Жыл бұрын
Do you have the link to the part having a hard time finding it
@ryanprice5504
2 жыл бұрын
Thanks for your video. It’s happened 3 times before and I’ve taken the door apart each time to reset the latch. It happened a 4th time this morning, so I’m glad I found your video before taking the entire door apart again. Happy Thanksgiving!
@BigBrian
2 жыл бұрын
Happy Thanksgiving 🦃
@kmjba8
3 жыл бұрын
Thank you SO much! We had checked every power issue we could think of, and this was EXACTLY what we needed. I first tried to pull it out with a Hercules hook (for picture hanging) but it pulled it nearly flat. I dug around and found a binder clip like you used and ta-da! I think the equal pressure of pulling from the middle is what made the difference. A million thanks!!
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@RaymondDishman
Жыл бұрын
Worked like a charm!
@richmarshall1608
2 жыл бұрын
Thank you for posting this video. It has saved me so much aggravation. I had a tech try to correct this problem shortly after purchase with no results. Midea replaced that unit then a year later my new one started doing this. I had viewed this video at some point after my first experience with this and was ready for it. Again…Thank you!
@michaeltyler53
3 күн бұрын
Thank you for this great advice. I’m on my third fix!!!
@BigBrian
3 күн бұрын
@@michaeltyler53 I think they made a piece to fix that now 👍 u should call midea
@joymay172
2 жыл бұрын
Thank you so much I think this did the trick. I have tried talking to family members for assistance, but this is the best suggestion I have had including from the dealer. I think it started working. 😀
@joymay172
2 жыл бұрын
It was a new purchase and never did start until I saw this suggestion.
@thecorianne4282
3 жыл бұрын
Sir, I thank you so much. I was in a panic. Just bought it in the end of October, after saving for months. No way I was going to be able to afford a service call. Thank you so much for posting this.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@aria5982
3 жыл бұрын
Thank you! Just packed my dishwasher went to close the door and noticed it wouldn’t latch. Tried the power and nothing. Got a clip and tried this little trick and it worked like a charm. Thank you so much!
@MideaAmerica
3 жыл бұрын
“We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business)”.
@Peter-976
3 жыл бұрын
@@MideaAmerica this link does NOT work.
@MideaAmerica
3 жыл бұрын
@@Peter-976 if this email is not working. Please contact me directly via Facebook at m.me/MideaAmerica.
@JAAulde
3 жыл бұрын
THANK YOU!!! Thanks for the solution and up close vid. Using this vid and some needle nose pliers I just fixed mine. I can tell it’ll happen again, but I’m SO relieved to have it running again
@BigBrian
3 жыл бұрын
You're welcome Jim thanks for watching
@johnsojk
2 жыл бұрын
Your diagnosis and fix were exactly what I needed. Thank you my friend!
@kimmorrison5009
11 ай бұрын
Just want to thank you for the post on the Midea Dishwasher!! I’ve used your trick 3 times already!
@BigBrian
11 ай бұрын
You are so welcome!, did you call midea? I think they have a fix for that because a friend of mine bought one and I told her that it is going to break and showed her my video and what the problem is going to be , well that was months ago and hers never did and on some of my comments a few people said they have a fix for it also midea actually commented on here too so call that number in the book and tell them and mention this video with all the people complaining if they don't fix it free , I think it's a piece they send you to put in 😊
@carlyyy08123
3 жыл бұрын
Thank you!! We went back and got a whole new dishwasher and woke up to the power off again, found your video and it worked!! Happy thanksgiving!!
@BigBrian
3 жыл бұрын
Happy Thanksgiving to you too 🦃🥧
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@partner.midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@Zeldaluvr
Жыл бұрын
I have this exact model and it does it at least once a day. The instructions for this are actually in the manual. Great idea with the clip!
@timsprague1833
3 жыл бұрын
No problems with the Midea until same no power/no latch issue out of nowhere. Thanks so much for posting this fix.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@ricklarson9524
3 жыл бұрын
Same problem here. I thought the switch was broken. Thanks for the trick. Worked great. Wife is happy because we are having a large group for an early family Thanksgiving in 2 days.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@partner.midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@jackbaker9840
3 жыл бұрын
Bro you saved my life. Same problem here ignored my the manufacturer as well. Merry Christmas and I hope all is well with you and yours.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@partner.midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@shishidomingo
3 жыл бұрын
Thanks Big Brian, fixed my issue as well! Just a heads up to all reading, if your unit is still under warranty, even if this fix works for you Midea will still probably want to send a technician to replace this latch for you, so make sure you call or chat w/ their customer service before your warranty expires. Also, you have to pull quite a bit harder than you'd think.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@shishidomingo
3 жыл бұрын
@@MideaAmerica You guys already had a technician out to fix it for me! He was prompt and got it repaired very quickly.
@MideaAmerica
3 жыл бұрын
@@shishidomingo That is fantastic!!!! Love to hear it! Have a great day :)
@giopipino9594
3 жыл бұрын
Thank you, my dishwasher is only two weeks old when the door latch gave way. I thought it was broken but after watching your video I was able to reset the latch.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@dr.michaelgwestphal3792
2 жыл бұрын
Thanks, Brian. wow, a simple fix and one that was needed today! Thanks for posting
@cherylpycha7650
3 жыл бұрын
THANK YOU! My husband was ready to throw the dishwasher out the window. We were so frustrated trying to figure out the issue. Binder clip is the new tool in our house.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@nataliafernandes7030
3 жыл бұрын
Thank you so much for posting this!! It's November 24th and I have family coming for Thanksgiving, I probably wouldn't get a tech here, if only by a miracle. So grateful, we tried this and it worked!
@carolewillison691
2 жыл бұрын
I use a small pick tool. Works like a charm.
@Taker517
Жыл бұрын
Wow I am so glad I found this video! Thanks so much for sharing this.. just wish I would have seen before I ordered a new cord lol
@hayleybaker1600
3 жыл бұрын
Thank you! Midea customer service told me use a wire hanger, and that was NOT working! Then they sent me to your video, lol!
@BigBrian
3 жыл бұрын
Did they really? Wow lol thanks for the Comment and letting me know 👍🌹
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@hayleybaker1600
3 жыл бұрын
@@MideaAmerica I sent an email to the contact you gave me above and it comes back undeliverable
@tebazele
Жыл бұрын
Thanks so much! You saved me so much time with your video!
@rachelsrandoms1670
3 жыл бұрын
Opened mine today and heard a click. Then wouldn't close or turn on. We switched the breaker and everything. THANK YOU!!! It worked!
@BigBrian
3 жыл бұрын
You're welcome Rachel 🤩👍❤️
@pattishan79
3 жыл бұрын
I didn’t know this but all newer makes of dishwashers have this problem. Thank God for Big Brian. I have learned to stand directly in front of the dishwasher and gently open it to avoid this problem. Recently I closed our Midea and went to run it, it ran thru all the cycles rapid fire. It had something caught in the filter and once Rob cleaned it, it worked like a charm again
@BigBrian
3 жыл бұрын
Thank you Patti 💞❤️ I just like to help people when I can 👍❤️✌️😊
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@user-yj8un2me3s
10 ай бұрын
Oh my goodness! Thank you soooo much!!!!!!!! Fixed my problem in seconds. I’m very thankful for you.
@BigBrian
10 ай бұрын
🤩 you're welcome and have a great day 🙏☺️
@enig99
3 жыл бұрын
Thank you for this! I'm trying this as soon as I get home - I have the same exact dishwasher and the latch looks just like that - all pushed back... No power, won't run. If this doesn't fix it, we're taking it up with Midea. We've had it for about 3 months now.
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@Peter-976
3 жыл бұрын
@@MideaAmerica the link you posted does NOT work
@jlynnew5
3 жыл бұрын
THANK YOU! This is exactly what we needed to do to fix our dishwasher. So glad I found this tutorial!
@BigBrian
3 жыл бұрын
👍✌️ you're welcome 🙂
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@partner.midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@FaithiinJesus
Жыл бұрын
Good video my friend you save me a lot of work and expense!
@NoName-sl1kx
Жыл бұрын
How long have you had this washer before this started?
@ElijahBerry2142
Жыл бұрын
Worked like a charm my friend, thank you.
@jillshappy3466
3 жыл бұрын
Thank you!!! 3 days of hell… 2 seconds and this video! Boom!!! We washing again!
@franker1112
Жыл бұрын
Midea and comfee have a service bulletin on this, I have same one they are a pos, new latch is $25-100 depending on where you buy it from
@AdilKhan-jp7hn
3 жыл бұрын
That's exactly what happened to my Midea dishwasher. Thank you for this video post
@alisonrenee257
2 жыл бұрын
I am so glad I found this! Thank you! You saved us a huge hassle!!!
@BigBrian
2 жыл бұрын
You're welcome,
@alisonrenee257
2 жыл бұрын
@@BigBrian I also may or may not have just called my husband bragging that I can now add “handyman” to my resume 😂
@BigBrian
2 жыл бұрын
@@alisonrenee257 that's funny , just be aware Alison it's going to keep happening , I took mine back and got another dishwasher a whirlpool, now some people on here said Midea has a permanent fix for it now. it's a number in the back of the instructions manual you can call , but it's going to keep happening ❤️
@alisonrenee257
2 жыл бұрын
@@BigBrian yes, this is the second time in about a month it’s happened now. The first time we called them and they came out to fix it so when it happened again, I was mad! We are talking about replacing it but I’ll have to call them and see what they can do to fix it. They should have fixed it the first time when it happened!
@ginazhou8723
3 жыл бұрын
Man! You saved my day! We knew there was wrong with the lash, but didn’t get a way to pull it out. I am glad that I found your video before I call the service center. It really works with a clip, thank you so much!
@BigBrian
3 жыл бұрын
👍🙏☺️
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@williambailey9012
2 жыл бұрын
Awesome, thank you! In a VRBO and was about to yell at my mother in law hahaha. Fixed it.
@jgray8879
10 ай бұрын
Worked perfectly, thanks for the info!!
@veronicawestendorff1348
Жыл бұрын
Brilliant solution!!!! Thank you so much
@BigBrian
Жыл бұрын
Glad it helped you 🙂
@kendraburks9028
2 жыл бұрын
Literally this saved us! Thank you so much for sharing!!
@georgelitera9549
10 ай бұрын
Thanks Big B. Solved my problem 👍🤘👏
@BCDC78
9 ай бұрын
Thank-you for this video!!! 👍👍👍
@brittineytrammell1163
3 жыл бұрын
Thank you! This is the second time our midea dishwasher latch has stuck and caused it to not have power or close.
@BigBrian
3 жыл бұрын
It will do it a lot, I took mine back to Lowes and got a Whirlpool no problems, don't wait to long or warranty will run out
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@williamhaworth4679
2 жыл бұрын
Fixed mine this way but used a pull tab from a beer can and held it with pliers to pull the latch. Happened again so I sprayed some WD40 into the plastic latch and spring assembly and around the edges and that seems to have permanently fixed it by letting the latch move more freely. Might just have to oil it every couple of years to keep it working.
@laurencollier1370
3 жыл бұрын
Omg. Thank you so much. This saved us so much time and money!
@BigBrian
3 жыл бұрын
You're welcome also Midea is in the comment section so if you keep having problem talk to them here
@nyzarmusic7483
2 жыл бұрын
it worked thank you! Midea is back... hopefull;y dont happen again
@russellleboeuf8637
3 жыл бұрын
well this video just confirmed for me to buy another name brand washer. thanks.
@BigBrian
3 жыл бұрын
Yes Lowe's took mine back and I got a Whirlpool I love it no stupid door latch problem
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@jenniferalphin1653
9 ай бұрын
Thanks!!!! Great!!! Solved my issue!!!
@Habiibi409
2 жыл бұрын
We fixed our shit, thank you!
@BigBrian
2 жыл бұрын
that's awesome thanks for watching and comment
@karlynmilam5764
11 ай бұрын
Worked great , thank you
@lisaharbison858
2 жыл бұрын
Our does it 100% of the time and it's brand new. We cannot open our door without it happening. So maddening.
@BigBrian
2 жыл бұрын
Take it back get another brand , I got a whirlpool and I love it! No problems
@DrSteveBuscemi
6 ай бұрын
Much appreciated!!
@brittanyw1029
3 жыл бұрын
Thank you! Same issue after only 6 months of purchasing
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@4mudski
2 жыл бұрын
@@MideaAmerica if you know this is a problem, why wouldn’t you fix the design?? I was going to buy it but not now!😢
@bonniecook1164
3 жыл бұрын
Thank you so so much!! I just did this and it works now!!! Thank you again!!!!!!
@fike301
3 жыл бұрын
oh my....wife just ordered one of these! lowes told her Frigidare or Electrolux had something to do with parts? Warranty not much account if nobody can get parts
@eddypetra5660
9 ай бұрын
Thank you 😊
@melissasimmons7661
3 ай бұрын
thanks derek!!!
@eddiepelfrey2827
2 жыл бұрын
Legit fix thank you bro
@janby51
16 күн бұрын
WARNING: DO NOT buy Midea dishwashers. The stainless steel tub & racks will rust. It will rust your stainless steel eating utensils too. Midea & Lowes & Home Depot's Customer Service says their warranty does not cover rust. They said their extended warranties will not cover rusting either. Our new Midea dishwasher started rusting immediately after purchasing, even using their recommended Finish detergent.
@wesbradley6139
3 жыл бұрын
Thanks Brian, big help
@jshaw1503
Жыл бұрын
Thank you!!! It worked
@crispy808musubi
3 жыл бұрын
Worked for us! Thank you for posting!
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@sabastanknight6168
3 жыл бұрын
Wish i would've seen this last week would have saved me some time e waiting on repair dude
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@alwaysjustjohn
3 жыл бұрын
Ours does this also . It's frequent now . Midea should have someone on this instead of just continuously having to pull it out . We might send ours back if there is no permanent fix .
@BigBrian
3 жыл бұрын
Also the people at Lowe's or whoever else is selling these should tell people that this happens a lot, people might not buy it like this
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@elenadoomy2646
9 ай бұрын
Thank you!!!!!!!! It worked 😅🤩
@BigBrian
9 ай бұрын
Happy Holidays 🎈
@getknitfacedinco
3 жыл бұрын
Thank you so much! This solved my problem immediately!
@BigBrian
3 жыл бұрын
Awesome 👍 thanks for the comment ☺️
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@kathrynharris5137
3 жыл бұрын
Thank you so much for your video! Same thing just happened to mine and I just fixed it!! Thanks!
@BigBrian
3 жыл бұрын
Glad I could make your life easier Kathryn 🌹
@lgnxytr
7 ай бұрын
after i successfully reset the latch, i shut the door and the panel shuts off. i cant seem to find the replacement for the latch assembly!
@juansotelo327
2 жыл бұрын
Thaks it worked.
@staceypeppin123
3 жыл бұрын
Thank you so much! I just fixed this so my husband doesn't have to.😁
@BigBrian
3 жыл бұрын
You welcome ☺️
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@sheilaf18
2 жыл бұрын
thank you soooo much! You are my hero today
@shannonrea6689
3 жыл бұрын
Worked perfectly! Thank you so much!!
@BigBrian
3 жыл бұрын
👍❤️😀
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@rachelsrandoms1670
2 жыл бұрын
@@MideaAmerica it's been 2 weeks since I sent 2 emails and no reply!!!!
@pattishan79
4 жыл бұрын
Brian, my boyfriend stopped the dishwasher mid cycle when this problem occurred on our Midea. The trick does work. Did you by chance stop the machine mid cycle
@BigBrian
4 жыл бұрын
Everytime this has happened my girlfriend was using the dishwasher but I don't think she opened it mid cycle. I'm thinking about getting a new dishwasher but we like the way this one cleans. Lowe's as long as you got the receipt you can get another one. Even if you don't have the receipt Lowe's got record of you buying it so, we do like the way this one cleans this must happen a lot because the lady at Madea told us to do this when it's when it first happened but she said to use a clothes hanger.
@rachelsrandoms1670
3 жыл бұрын
Ours wasn't in a cycle when it happened to us. We opened the dishwasher to out a dirty fish in there, hear a snap, couldn't figure out what it was and then it wouldn't latch or turn on.
@MideaAmerica
3 жыл бұрын
@@rachelsrandoms1670 We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@partner.midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@tharris2853
2 жыл бұрын
Did you return this dishwasher? I saw this at Lowes, seems like a good deal but maybe to good?
@BigBrian
2 жыл бұрын
Yes I returned it and got a whirlpool, love it, this Midea door latch will start popping the circuit every time you use it
@williamsmith3331
2 жыл бұрын
cleans good, and it's quiet. But this issue will drive you crazy. I'm sure one day the latch will eventually break so I would go with another brand if I were you.
@billkazmierski4747
3 жыл бұрын
Add me to the list as well for the same door latch problem. Come on Midea it’s time for a recall.
@BigBrian
3 жыл бұрын
👍👍👍👍👍 Five Thumbs up ,😃
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@partner.midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business)
@AmberLynnWasHere
3 жыл бұрын
Both our washer and dryer broke last week and I thought my sister was gonna unalive herself if she found out the dishwasher broke too. Thank you so much sir 😭😭😭
@BigBrian
3 жыл бұрын
You're welcome Aunty Amber ❤️👍✌️🤩
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@Gchavarria
2 жыл бұрын
I think they should recall it. Now I'm gonna check mine I think maybe that is it even if the light is on. The lady shouldn't have told you to use a hanger because it could void the warranty! She knows better then that and should had send someone out! Even if you fix it and this is for everyone else call and tell them to send someone, when they get there let they know that the lady said (that's if you called and did. Get her name) told me to get something to pull it out and it worked. You need proof of work orders incase you got a lemon they have to give you a new one!
@BigBrian
2 жыл бұрын
LOWES took mine back and I got a whirlpool, I showed them this video and showed them all the people complaining on here and they took mine back , they said they didn't know about this problem and I told them if they would have shown me this Problem in the beginning I would have never bought it, and a lot of the people that work there claim they didn't know about this problem they just sell them somewhere on one of my videos Midea was on here commenting supposedly they have a new fix for this but I don't know I have a whirlpool now
@Gchavarria
2 жыл бұрын
@@BigBrian hmmm when they come out and fix mine (it's not that problem) I will tell the repair guy that. I called the manufacturer and they had me do a video to send ro them but gave me the wrong email. Do you happen to know it by any chance?
@BigBrian
2 жыл бұрын
@@Gchavarria nope , I remember looking in the back of the owners manual book that's where I got the number from they had a toll free number but I got rid of all that stuff when I took the dishwasher back
@daniellesnippen4926
3 жыл бұрын
Thank you for this!!!
@BigBrian
3 жыл бұрын
You're welcome ☺️
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@williamsmith3331
2 жыл бұрын
Has there been a recall on this yet? Mine is doing this all the time.
@BigBrian
2 жыл бұрын
I took mine back and got a whirlpool and I love it I have no problems with that
@williamsmith3331
2 жыл бұрын
@@BigBrian Yea, I'm no longer under warranty. But I'm getting so annoyed with this.
@Peter-976
3 жыл бұрын
This happens alot to us and we are getting real pissed about it. If somehow I can lower the part that is fixed to the dishwasher, maybe that would stop the latch from slipping past the "fixed part" when opening. Or else making the latch assembly in the door easier to flip when opening. Maybe it`s a design flaw, but either way, I purchased the extended warranty and I am going to most likely return this.
@BigBrian
3 жыл бұрын
I like the way it cleans and the filter is easy to get to
@Peter-976
3 жыл бұрын
@@BigBrian Oh yeah I too am pleased the way it cleans!
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@partner.midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@staceygordon6540
3 жыл бұрын
You may never see this, but I have the same dishwasher and cannot figure out how to remove the top rack from the rails. I've looked through every page of the operations manual and the service manual and there's nothing about how to do it. There here are no videos on youtube, that I can find, that show how to remove these type of latches. Any tips or thoughts about how to do this?
@BigBrian
3 жыл бұрын
I don't have this this dish washer anymore but as I remember you could drop the top rack down by pulling on the side of the racks there was a latch built on the rack you could adjust that top rack
@jamesbruce9418
3 жыл бұрын
Great job , just pull out the latch
@MideaAmerica
3 жыл бұрын
We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@jamesvicino474
3 жыл бұрын
How is Media doing? Is she still cleaning well? Have you been cleaning the dishwasher monthly with a dishwasher cleaner? The Latch must get out of alignment occasionally, probably from expansion and contraction of the stainless steel from the heating while in use. Think about a cookie sheet in the oven. The Latch has a working tolerance it is just not aligning properly. Is the Latch itself on the dishwasher plastic or metal? Just curious, what is going on with Media.
@BigBrian
3 жыл бұрын
The Media always cleaned good but that latch still pops, and I have to do it because my gf can't and I don't know why they made it like that, as you can see by the comments it's a pain in the ass but I still got it 🙂
@MideaAmerica
3 жыл бұрын
We’re very sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@kimmyontwit
2 жыл бұрын
I grabbed on to the latch but it won't pull out!
@jerryhesch4832
3 жыл бұрын
Had anyone had this issue fixed? Mine has become so bad, we have to reset the latch every time the door is opened. Other than the latch issue, I absolutely love this dishwasher. I started a warranty repair claim, but they say the parts to fix it won’t be available until late February.
@rachelsrandoms1670
3 жыл бұрын
So does anyone know why this happens!?
@jimmycravey1009
3 жыл бұрын
Does anyone know the name or part number to the white latch that gets stuck ours finally broke
@BigBrian
3 жыл бұрын
Call Midea it should be under warranty and I put a link to a part number on one of these videos
@BigBrian
3 жыл бұрын
I think this is it but if you look through the comments it's on here somewhere applianceparts365.com/samsung-door-switch-dishwasher-part-dd81-01629a?gclid=CjwKCAjwtpGGBhBJEiwAyRZX2m5fYH6ffHO6r7yRkZYlLvth7Pqr-okYM3e2iMS6yPODTUlERiQwvxoCZKIQAvD_BwE
@MideaAmerica
3 жыл бұрын
“We’re so sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business)”.
@scoobyruby3805
2 жыл бұрын
Wanted to let you all know that I sent an email to Midea about my dishwasher latch having to be "fixed" with a clip about two times a week and they sent out a technician, who replaced the latch with a new one. I wasn't charged anything for this.
@marcowright7255
7 ай бұрын
You just say me like one hundred and fifty dollars
@dondel79
3 жыл бұрын
Has anyone found a link to order that plastic receiver piece? It's just a matter of time before the plastic piece brakes...
@BigBrian
3 жыл бұрын
Someone said they bought this it's on one of these videos www.genuinereplacementparts.com/mobile_product_info.php?products_id=3149884
@dondel79
3 жыл бұрын
Thank you!!
@BigBrian
3 жыл бұрын
@@dondel79 this link is to a bunch of them the part number is dd81-01629a www.google.com/search?client=ms-android-americamovil-us-revc&sxsrf=ALeKk00CscbndptNhhTILcfD83dp4Wu9cQ%3A1615929974990&ei=diJRYOvoO62t5NoPwKeUmA8&q=samsung+assembly+switch+door+lock+%23sam-dd81-01629a&oq=dd81-01629a&gs_lcp=ChNtb2JpbGUtZ3dzLXdpei1zZXJwEAEYADIECAAQRzIECAAQRzIECAAQRzIECAAQRzIECAAQRzIECAAQRzIECAAQRzIECAAQR1AAWABg0VFoAHABeACAAQCIAQCSAQCYAQDIAQjAAQE&sclient=mobile-gws-wiz-serp#scso=_giJRYI2JK9Kq5NoP27aBsA49:0
@MideaAmerica
3 жыл бұрын
We’re very sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@dondel79
3 жыл бұрын
@@MideaAmerica I will Candace thank you so much.
@everygooddaydesigns
2 жыл бұрын
I've been having the same issue for a while, any fixes yet? I'm about to take it apart lol
@BigBrian
2 жыл бұрын
I got Lowe's to give me another dishwasher and got a whirlpool 😆 but I seen someone said in one of the comments that they got a fix now you have to call Midea I guess
@everygooddaydesigns
2 жыл бұрын
@@BigBrian I called yesterday and they just wanted to send a technician. I'm gonna just try and replace the part I think
@BigBrian
2 жыл бұрын
@@everygooddaydesignsok but I heard they have a piece that locks that switch in place and if you mess with it you could void the warranty if you want to take it back just saying 😍
@everygooddaydesigns
2 жыл бұрын
@@BigBrian yeah, I'm outside the warranty time frame now lolol
@jaypleetv1406
4 жыл бұрын
Hi brian ☺💝✌🎷🎼🎸 you is increasy
@BigBrian
4 жыл бұрын
Thank you
@derricki3955
2 жыл бұрын
Those dishwashers are crap anyway
@BigBrian
2 жыл бұрын
Yeah I took mine back got a whirlpool no problems 👍😃 I gotta say the Midea has a lot of nice features and it's quiet as hell and it cleaned good but that door latch I can't understand why in the hell would they make it like that just to shut the whole dishwasher down? I think it's made in Japan or China
@jakevawdrey9691
3 жыл бұрын
This happens to me daily.... horrible design
@MideaAmerica
3 жыл бұрын
We’re very sorry about this issue you’re having with your dishwasher! Luckily, we’re well prepared to make this fix. If you reach out directly to ex_Candice.S@Partner.Midea.com, I’ll be happy to help schedule a repair. Again, our apologies for the inconvenience. Midea Customer Care (BBB A+ Accredited Business).
@rachelsrandoms1670
2 жыл бұрын
Well just fyi you can only do this so many times before that piece BREAKS and makes the dishwasher useless. I can't even close the door now Needless to say I'm PISSED
@BigBrian
2 жыл бұрын
Wow sorry to hear that ,call Midea they should fix that for free, I took mine back to Lowe's way back and they let me get another dishwasher try to take it back
@rachelsrandoms1670
2 жыл бұрын
@@BigBrian it's been over a year since I bought it. And their customer service won't reply
@BigBrian
2 жыл бұрын
@@rachelsrandoms1670 they got a 12 month warranty also they have been commenting a lot on one of my videos , and feel free to use this video if you want to take it back to the store you bought it from , that's what I did I showed this video to Lowe's to show how many ppl are complaining and if they would have shown me this latch was like this beforehand I would have never bought it! They claim they didn't know about this problem ???? And the people that work there didn't know either but now they know!
@rachelsrandoms1670
2 жыл бұрын
@@BigBrian unfortunately I'm past the 12 months There's no way they didn't know!
@BigBrian
3 жыл бұрын
Got rid of the Midea and got a whirlpool kzitem.info/news/bejne/s5qk0XiliHuSjaQ
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