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PROCEDURA PER RICHIEDERE IL NIN:
1. Se chiamate dall’ UK: 0345 600 0643
Il numero è attivo da lunedì a venerdì dalle 8:00 alle 18:00
Non appena chiamate ascolterete il messaggio seguente:
“Welcome to Job Centre Plus, part of the Department for Work and Pensions. Please be aware that this call may incur a charge. You will be charged at the rate set by your service provider. This is the National Insurance Number allocation service. Your call may be monitored or recorded for legal or training purposes and to help us improve our services.
If you have already applied for a National Insurance Number, please press 1.
For all other enquiries, please press 2″
[PREMERE IL TASTO 2]
“If you need to apply for a National Insurance Number, please press 1.
If you need to re-book an appointment or have an enquiry regarding a National Insurance Number appointment you have already made, please press 2.
For all other National Insurance Number queries, including if you have lost your National Insurance Number, press 3″
[PREMERE IL TASTO 1]
Da questo momento la chiamata sarà passata ad un operatore, che vi chiederà:
1. Morning, XXX speaking, how can I help?
Hello, I would like to apply for my National Insurance Number.
2. Ok, are you in the UK at the moment?
Yes
3. Perfect. Have you applied before?
No, it is the first time
4. Ok, so why do you need the National Insurance number please?
I am looking for a job and I need the number to work
5. No problem. What nationality are you?
Italian
6. Do you have any other nationalities?
No
7. How long have you been here? When did you come to the UK?
A fews day ago / Last week / Two weeks ago
8. Ok. So what is your surname please? Your last name.
Date il vostro cognome. Sicuramente dovrete scandirlo.
9. Ok. What is your date of birth please?
Date la data di nascita. Ricordate, prima il mese e poi il giorno. Per esempio, Io sono nato il 6 aprile 1991.
10. Ok. What is your first name please?
Date il vostro nome. Sicuramente vi chiederanno di scandirlo.
11. Ok. And your post code please?
Date il codice postale della città in cui risiedete in UK formato da 5 o 6 caratteri (numeri e lettere)
12. Ok. And what is your address please?
Numero civico, via e città del Regno Unito
13. Thank you. And have you got a contact telephone number please?
Date il vostro numero inglese senza il prefisso, cioè: 077844…
14. Thank you. So, are you looking for a job at the moment?
Yes (Anche se non lo state facendo dite di sì.)
15. And do you have any disabilities or health problems?
Si/No
16. Ok. So I just need to give you a reference number first of all for your application, so if you will like to write down this number please?
Ok
17. The reference number is: XXX
Ok. (Segnatelo bene!!)
18. So I am going to look up now to what appointments we have available, ok? So just one moment please.
Ok
19. The nearest place you can have the appointment done is the job centre in XXX.
Ok. (Segnatelo bene!!)
20. The next available appointment we have is on the XXX at XXX
Ok. (Segnatelo bene o dite se non vi sta bene e preferite un altro giorno.)
21. Do you know where the Job Centre in XXX is? Or would like the address?
Yes please, tell me the address
22. The post code is XXX and the address is XXX.
Ok, thank you. (Segnatelo bene, però tranquilli, le indicazioni sono su Google nel caso in cui non le capiate bene.)
23. Ok, when you go there you have to bring along with your passport and a proof of address, and anything that you have from where we can get your identity.
Ok, no problem
24. So just to remind you, the appointment will be on the XXX at XXX in the Job Centre in XXX, is that ok?
Yes, it is ok
25. Ok perfect. Thank you for your call. Bye.
credits to: trucchilondra.com
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