You're review was 3 years ago, so I'd be interested in your honest opinion after all this time. I've been a 'member' of Stately for about 2-3 years. The *quality* of the clothes is great. The service was fantastic when I started. Since then, the quality and efficiency of their service has gone down significantly. I spend so much time going back and forth to UPS to return clothes because of errors on their part or some clothes that just don't fit properly that I'm thoroughly disgusted with them. Let me provide the most recent examples which are indicative of what's going on, and this isn't an occasional issue. This is occurring regularly. My style profile says NO belts, no shoes, no socks. Yet my last box contained an $82 belt. It was one of the woven belts. I bought almost an identical belt at one of the warehouse clubs for $25, years ago, that's worn regularly and shows no signs of wear. Not only was this $82 belt something that they weren't supposed to send, but they sent the wrong size. They told me to keep/donate the belt and they would send a replacement for the belt of the same value. Then, in the same box, they sent me a sweater which didn't fit. The pants were too large. The sweater was VERY tight across the chest. When I went to the site to exchange, I specifically requested a different item, rather than a larger size of the sweater. Well, they sent me a larger size anyway. When I sent them the note, they sent me a return label for the second sweater, and a return label for a pair of pants that were too large. I returned both items. Well, a week later, I get a shipment from Stately with one item, rather than three. It was the correct size of pants. I sent a note to Customer Service, asking about the other two items. The reply, the next day, said, "We're waiting for approval for the return of the sweater before we send out replacement for the belt and sweater." Well, they already sent me the return label, I returned the item, and it was rec'd and signed for, so what further approval were they waiting for? They had no idea I returned the sweater. The other day I received a new box from Stately. I won't go into the details, but the bottom line was that I wasn't due a box, and they sent me a shipment meant for a different customer. I told them I would be happy to return the box if they send a label and arrange UPS to pick up the package. The traffic I have to endure to get to a UPS Store is awful, so the only alternative (and allowed by law) is that I will keep the box, though many of the items, including a cheap looking watch ($100, btw), and size 13 sneakers (my foot size is 8-1/2 W) will be unused. These are not isolated incidents. There are problems with nearly every shipment I get. It didn't used to be like this, and I don't know what happened with the company. Either they don't have enough people, there's not enough management oversight, or some other issue. I would say that their customer service is great in their responses, but then why didn't they know I already returned the sweater, and were telling me they were waiting for approval before sending me a return label? They've credited some money towards the next box. Once that's used up along with all the extra rewards points they've given me, I'll probably drop the service. I spend way too much returning items that are due to errors.
@valeriestoltz9871
Жыл бұрын
When he says it drops down to 60 here and that’s cold but you live in a place where it’s gets negative degrees 😂😂
@dariocontreras3909
3 жыл бұрын
Hey bro - Review was good, but would have liked you try on the clothes and talk about the fit...since its your forth box I'm sure you adjust your measurements already - Are they consistent with the fit on the boxes? things I liked about this box, belt and red shirt...
@KeyzLife
3 жыл бұрын
Hey Dario! I think it was my fifth box that I finally got everything in sizes that I like. There was a pair of jeans in my fifth box that I absolutely love the fit on. My cyst box also contained basically every shirt that fit me very well and was to my liking. I can’t say that I loved everything in boxes one through four. Here’s the thing with this, ultimately it’s somebody else shopping for you. And by that nature you’ve put it in their hands. I tend not to get disappointed when there’s some thing I don’t like in my box. For example they sent me a beanie a couple months ago and it had a giant like pom-pom thing on top of it. I don’t know about you but I’ve never seen a dude wear a beanie with a pom-pom on top of it. So I gave it to my daughter, LOL. Point is if you like at least 70% of your box, I personally think it’s worth it. And of course you should give feedback to your stylist by logging onto the website if there’s things that you don’t like. Now as far as fit goes, they do give you five days to return it to swap sizes. Which I’ve only had to do once. Thanks for the, and definitely do share your feedback! I think I should be receiving my next box pretty soon
@bbadillo1
3 жыл бұрын
I guess I’m not the only one disappointed! Received two boxes and both were styled for older guys! Nothing was like the cool styles they advertise with. Any feedback from the stately team?
@KeyzLife
3 жыл бұрын
Hey Brian! Thanks for the comment and question! It's a great question. Honestly, there's two things you can do. (1) cancel the subscription or (2) give your Stately stylist feedback on what you liked and didn't like, so they can pick better options for you next month (this is what I kept doing by the way, till every month I like more and more things. I think it was my 5th month when I actually loved everything I got.
@markbrenner2942
Жыл бұрын
Dang I was super excited about stately but these comments are turning me off from it. I think I will just stick with Stitch Fix for now...damnit I really wanted something similar to this!
@EmileosE-CommerceQuest
17 күн бұрын
Lol you are correct 😂
@bmilkins6067
3 жыл бұрын
Stately stylus are a joke. In my box they sent skinny jeans Or equivalent to a 54-year-old man. Totally did not pay attention to anything I put into my profile. Canceled their subscription because it was so bad and they still sent me box and charge me weeks after my cancellation. Then refused to take it back even though the box was unopened. Terrible company. My opinions and experiences.
@KeyzLife
3 жыл бұрын
Hey B! Thanks for the comment! I can't disagree with you on this. I've got at least one item in each box that was completely not something I would ever wear. I ended up gifting them. I did just received my 6th freaking box and it was the first one where I absolutely loved everything! I haven't cancelled or tried cancelling yet since I do overall like it and feel like its a good value, but I'll let you know if I have any issues if I ever try and cancel. P.S. I'm sending a message to the team at Stately to look at the comments on this video and get in touch (if they want!)
@MrKydBarrett
Жыл бұрын
yep... 4 blue shirts, 3 checked shirts.. all the same.
@ArtByGerrett
3 жыл бұрын
Man you are right on point.. everything looks the same in my closet 😪
@cyprienantoine9051
2 жыл бұрын
I wouldn’t recommend it to anyone. They have very poor customer service. If you don’t like something they will blame it on you for not filling out the « additional style preferences » but here are a few things you need to know. First, the additional style preferences field is limited to a certain number of characters. So if you wanted to provide details, you couldn’t. Second, they have ignored my style preferences on multiple occasions. They sent me slim pants 5 times while my very first sentence in my profile was « PANTS: not slim. ». Third: they sent me the exact same pair of shoes twice in two different boxes. For people who are supposed to pay attention to details… I am not sure if they actually care. They also sent me the wrong shoe size… finally, the reason you never find bad reviews is they block the users who do and they delete the reviews afterwards. Hopefully, this honest review stays here.
@Nomatterwhatclub5150
9 ай бұрын
Yes, most places can pay for bad reviews to be taken down. We can’t trust anything in this world. The clothes they send look like cheap stuff.
@FLiPGFrMSD
3 жыл бұрын
What is your style profile? My boxes never come with what reviewers get in theirs. My $150 subscription comes with clothes i could find at Ross or Marshalls. One more box of clothes like that and im going to cancel which would suck to do.
@KeyzLife
3 жыл бұрын
Oh no! I've definitely not cared for a few items in my boxes, but overall I've been happy with the quality and value for money. I just logged iin and double-checked, my style profile is set to Business Casual. I also have extra preferences set that are things like "no short sleeve dress shirts, etc" I'd reach out to their concierge to discuss and see how they can improve!
@bmilkins6067
3 жыл бұрын
The clothes were a joke. But if you cancel make sure you turn off the credit card you’re using because for me they sent me one a couple weeks later and still billed me and refused to take it back. So if you cancel turn off the credit card you use and so they can’t bill you
@Vince084
2 жыл бұрын
Very nice vid I’m sold and thanks for the link
@khushabhthakar9769
3 жыл бұрын
Looking sharppp buddd
@KeyzLife
3 жыл бұрын
Thanks man!! Thanks for checking out the video!!
@erikhernandez8424
3 жыл бұрын
How do I cancel subscription
@KeyzLife
3 жыл бұрын
Hi Erik! Great question. To cancel (unless they have changed this recently) The way you cancel is my emailing Stately Concierge at concierge@statelymen.com
@derekhaubenschild6554
3 жыл бұрын
I just got my first Stately box, and it was awful. I did the $150 lux box, and none of the premium brands were in it. I already canceled.
@KeyzLife
3 жыл бұрын
Hey Derek! Thanks so much for the comment. I run Keyz Life as one of the realest channels around, so definitely not deleting any comments ever, good or bad. I personally didn't love my first 2 boxes. Almost cancelled to be honest. I just got my 6th box last week I think. (didn't make a video of that one) but I'm dead honest, it was my first box that I loved everything. Are you trying something different? Let me know, I'm always looking to buy, try and review new things!
@Anonymike365
2 жыл бұрын
You have to wear the outfits at the end!
@KeyzLife
2 жыл бұрын
I know, I know!! This has been suggested before! Great advice! Will keep it in mind for future videos! Thanks for watching and commenting Mike!
@goodlawyer1813
3 жыл бұрын
All right, I'm sold. Thanks for this video.
@mirandacummings6451
2 жыл бұрын
Customer service sucks balls! Ordered for my BF and got two boxes before cancelling. The second box was six weeks late. All they care about is gaining new customers. Once they have you, they forget about you. And styling preferences are a joke, they don’t even look at them. Garbage company!
@MattsWorld
3 жыл бұрын
Awesome!
@KeyzLife
3 жыл бұрын
Thanks so much!!!
@sl1ker
2 жыл бұрын
I want to subscribe put I don’t like bottoms on my shirt collars, or pockets. Also a bit hesitant on the fit...
@cf8584
2 жыл бұрын
Where are the items made?
@OffbeatOracle
2 жыл бұрын
Well, I signed up and my experience hasn't been good so far. For one, it's been a month and I still have NOT received my box. I think that speaks volumes considering the next charge was about to be due before I changed it. Go figure.
@cheyenneobregon184
2 жыл бұрын
Any luck?
@OffbeatOracle
2 жыл бұрын
@@cheyenneobregon184 Yeah, it finally showed up. Took 3 weeks. I had sent them an email about it, but never got a reply...so...
@cheyenneobregon184
2 жыл бұрын
@@OffbeatOracle how do you like it? I was debating until I started to look up reviews.
@MarkWhiteartist
Жыл бұрын
I thought u we’re gonna try it on
@timothystallworth5727
3 жыл бұрын
I just subscribed i hope my box is legit. Kinda wondering reading the comments.
@KeyzLife
3 жыл бұрын
Timothy! I hope so too! I personally paused my service after 8 boxes I think 🤔 and now I miss getting new stuff every month! Might re-subscribe! Let me know what you think of your first box when you get it!
@adventureat509
3 жыл бұрын
Does anyone know if there is going to be a class action lawsuit against STATELY? Seems like a lot of people feel ripped off?
@KeyzLife
3 жыл бұрын
That's so odd. I personally still like the service. What went wrong with you bro? Let me know so I can reach out the Stately peeps and ask them to look at the comments on this video!
@nathanlewis5857
2 жыл бұрын
Just used this service it trash. They only sent px clothing brands and the fit was way off!
@KeyzLife
2 жыл бұрын
Oh man! That's not good Nathan! I gotta say, I haven't loved everything I received in their boxes. Some things I straight up need to sell on eBay or give away as gifts, but at the same time, some of my current favorite items of clothing came from one of my boxes. Example, my last box included a pair of Hudson AXL Jeans, in my current perfect size, 31 W, which is sometimes hard to find in stores. I'd suggest giving the stylist some feedback and seeing if things get better? Or just cancel and go shopping yourself. Let me know if you try something else! Maybe I'll make a video on that too! Thanks so much for watching my video and dropping a comment! Be sure to subscribe Nathan! Jason
@BionicMan95
3 жыл бұрын
I got the exact same Jacket in my last box. I love Ben Sherman and I got it as an extra with a bottle of spray. Overall I have loved everything I have gotten and you seem to be just like me seeing the value in everybody and having a stylist choose new things for us!
@KeyzLife
3 жыл бұрын
It's just easier right?! I still do buy other clothes and shoes but this definitely helps me mix my wardrobe up!
@prettyrickeyc6966
3 жыл бұрын
I signed up and after 4 weeks have not received my box.
@KeyzLife
3 жыл бұрын
That's odd. My boxes have always should up in about 10 days from signup and every other month that I've had the service after my card was charged. Funny you mentioned that, I haven't seen this months box yet. Reach out to customer service and see what they say! I might do the same!
@rayzdavolume
6 ай бұрын
WORST WORST WORST - Be advised NO REFUNDS, NO Previews before they ship, very frustrating to deal with regarding exchanges. ALL steps are a waste of time just to receive ALL WRONG Sizes in the first box. I would recommend avoiding them and using any other subscription service.
@wilfitz13
Жыл бұрын
Under no circumstances should anyone buy one of these subscriptions. They are awful quality and terrible service. Anyone advocating for them is getting paid. Save yourself the trouble.
@ClaytonTurnerSr
Жыл бұрын
Stately reviews are in the toilet and I can see why. Terrible products, and non-existent customer service. I got scammed by Stately! Chit's going to Goodwill because they don't take refunds. What legitimate company doesn't offer refunds? Wish I had checked out their BBB and reviews first. My Bad. Stately Men's Fashion - One Star!
@michaelcovarrubias468
9 ай бұрын
Would you like a Kleenex?
@ferretsrcrunchy
2 жыл бұрын
This convinced me not to give it a try
@raychow5419
2 жыл бұрын
Wacked. Could go to Marshalls or Ross and build a better outfit for $150.
@initium5421
2 жыл бұрын
God watching this guy is worse than chewing on broken glass
@JesusKathrynMiller
Жыл бұрын
✝️😇🔯🕊️🐑🧄🔭🎇🦅🇺🇸🌍🪐🌠🌏🪐🌠🌎🪐🌠🤖🐼👽Holy Psalm 91 Jesus and KathrynMiller say Thankyou for sharing ✝️🤍✝️ today so so in few week or so you need it 🤍✝️🦅🇺🇸🍀🍀🍀
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