Hello Microsoft team, how can I get the OEM Windows activation key after formatting the device and changing the memory? Please help me get the original key for the Rogue Strix Z790 _A motherboard
@MartinVasquez-l5e
10 күн бұрын
Apenas
@hans-wernerorio5706
10 күн бұрын
😊@@MartinVasquez-l5e
@hans-wernerorio5706
10 күн бұрын
@@MartinVasquez-l5e😊
@hans-wernerorio5706
10 күн бұрын
2:54
@handsomeface4128
7 ай бұрын
I have no idea why I can't Activate Windows. When I click on it, it says I have to do Windows Update which I've been trying for so long and it never happens. Troubleshooting isn't helping either. And because of this I can't anything on my Computer. I can't even use Microsoft Store, I can't download apps nor update them. This has become annoying. I hope you'd try helping me. But I know you didn't understand what my problem is, because even I don't seem to understand what's happening. There's also this "Activate Windows Go to Settings to activate Windows". It's a watermark and it used to be extremely annoying but now I'm sort of used to it. Cortana isn't working as well. SOMEBODY HELP. I seriously have no idea what to do right now.
@nightmare14841
6 күн бұрын
same as meee😢
@by010
4 ай бұрын
I would hope the video would explain hwid licensing and how leanient / strict it is, for example if I swap GPU will that invalidate HWID license?
@jonhelgason4652
7 ай бұрын
I purchased Windows through MS store. Retail license is linked to my MS account. I can not install Windows as a virtual machine guest on Linux host. Even after uninstalling Windows from physical machine and removing that machine from my MS account. Phone support was a massive waste of 2 hours of broken English and transfers. What is the correct way to install Windows as VM guest with license tied to MS account?
@VOLTRONDEFENDER4440
11 ай бұрын
the problem is my microsoft account does have windows pro licence but im unable to use it to activate pro on my laptop
@MicrosoftCustomerSupport
11 ай бұрын
Hi, Albert. Thank you for reaching out to us. We understand that you're having issues using the Windows pro license linked to your account on your laptop. We'll do our best to help you with this as you might be using your laptop for work or school purposes. For us to further check your issue in using Windows pro license linked to your account, please provide us the following: 1. May we know if you're getting any error messages when trying to activate your Windows using the license linked to your account? 2. Is this your first time activating the license on your laptop, or you've already used it on other device? 3. May we know where did you purchase your Windows Pro license? Is it through the Microsoft Store? 4. Have you done any troubleshooting steps on your end to rectify the issue? This is for us not to provide you the same steps you've already tried on your end. We'll wait for your reply.
@VOLTRONDEFENDER4440
11 ай бұрын
@@MicrosoftCustomerSupport I had activated a pc I built using the pro key that was linked to my microsoft account and it activated fine! but its not activating on my laptop after windows upgrade from home to pro it kept giving me error, For some reason my sisters old pc(she built before when it had windows 7 orginanly on it) had a windows pro licence and when I used my microsoft account on it after instaling windows pro it automatically copied the code to my microsoft account, also I had windows 7 laptops that have pro keys that I used as well for windows pro
@MicrosoftCustomerSupport
11 ай бұрын
We appreciate your response, and additional details. Since you have activated the Windows Pro license on a PC that your built, may we confirm if It's still activated on it? Also, can you provide us the exact error message you're getting when trying to activate it on your laptop? About using your Microsoft account on your sister's PC that also has a pro license, does this mean that your sister's Windows Pro license got associated to your Microsoft account? Also, is that the same account where your own Windows Pro license is associated? Keep us posted.
@VOLTRONDEFENDER4440
11 ай бұрын
@@MicrosoftCustomerSupport yes and the license for my custom pc is activated and the only issue with my laptop is the error but I have it resolved now
@MicrosoftCustomerSupport
11 ай бұрын
Thank you, Albert! For confirming that you've had it resolved already. In the event that you have any concerns, please let us know, and we are always here to help.
@itz-me-osman22289
10 ай бұрын
i want to upgrade my pc windows 10 home to windows 10 pro how can i do it.
@MicrosoftCustomerSupport
10 ай бұрын
Hello. We got your question on how to upgrade your Windows 10 Home to Windows 10 Pro. Let us look into this, and we'll do our best to help. Here are the steps to upgrade your Windows 10 Home to Windows 10 Pro: 1. Click on the Start button and select Settings. 2. In the Settings window, click on Update & Security. 3. In the left pane, click on Activation. 4. In the right pane, click on Go to Store. 5. Select Get Windows 10 Pro to upgrade your device. If you don’t have a Windows 10 Pro product key, you can purchase one from the Microsoft Store by following these steps: 1. Click on the Start button and select Settings. 2. In the Settings window, click on Update & Security. 3. In the left pane, click on Activation. 4. In the right pane, under Upgrade your edition of Windows, select Go to Store. 5. Sign in with your Microsoft account and purchase Windows 10 Pro. We hope this helps! Let us know if you have any other questions or concerns.
@MicrosoftCustomerSupport
10 ай бұрын
Hello again! How are you doing today? We want to make sure that we don't leave any customers behind, so we're checking in to see how things are going since we haven't heard from you. We'd appreciate it if you'd send us an update on your concern, as we're here to help you further. Thank you, and always take care.
@MicrosoftCustomerSupport
10 ай бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/600992VOJ Thank you for your time, and we hope that you have a great day!
@vic038
6 ай бұрын
hi! i got a windows 11 pro, the first problem i have is i can`t find the ´activaction system´, then i cannot activate windows bc i don´t have the product key, not in the box, neither in cerficicate of authencity. may i have some help please
@MicrosoftCustomerSupport
6 ай бұрын
Hi, there. We saw your comment, and we apologize for the late response. It seems that you're having an issue activating your Windows 11 Pro license, and you can't find your product key. We know how important it is to get this address. We'll do our best to help you. For insight, it is possible that you have a digital license, which is why you can't see the product key on your box or certificate of authenticity. Allow us to take a closer look at this matter, so we can assist you accordingly and effectively. 1. Is this your first time activating this license? 2. How do you get your Windows 11 Pro license? Is it pre-installed on the device, or did you purchase it separately? 3. If it is purchased separately, where did you purchase the product key? Is it from a reseller or from the Microsoft Store? 4. Have you tried to follow the steps in this helpful article: msft.it/6051cdZeh on how to activate the Windows license? We'll be here for your reply.
@MicrosoftCustomerSupport
6 ай бұрын
Hello again! We haven't heard anything from you since our last message with regard to your issue with activating your Windows 11 Pro license, and you can't find your product key. Should you still need assistance, feel free to contact us again. We're more than willing to help. Thank you for contacting us, and keep safe!
@UGTVallecas
6 ай бұрын
El video no tiene subtítulos en castellano. Podrían molestarse en editar con otros idiomas o subtitularlo para mejor comprensión.
@Z.0r.o
Жыл бұрын
I tried to register and asked for the code, I got this message We couldn't send a code to your email at this time. Try again later.
@뭘봐요-p7v
4 ай бұрын
Hello. I've bought a Windows 7 Ultimate Digital license (retail) a long time ago, so as the time pass it's upgraded to Win11 Pro and works fine.
@TremayneDemeester
5 ай бұрын
Thanks Hypest Key , received windows 11 + office 2021 pro plus
@rwijgman8781
5 ай бұрын
i was always thought you could take a retail from one to next as long if there is only one (I NOW I NOW ITS A BIT MORE THAN MY Asumption load spoken but thats a bummer) that was for me the rezone to buy the last time the retai licence
@juanestebanminovaldes2707
8 ай бұрын
necesito ver este video en español
@MicrosoftCustomerSupport
8 ай бұрын
Hello, there. Thank you for reaching out. Please be advised that we can only provide English support for this page. If you wish to continue, we'll be more than happy to assist you.
@MicrosoftCustomerSupport
8 ай бұрын
Hi again! We haven't heard anything from you since our last message with regard to your concern. Should you still need assistance, please do not hesitate to contact us again. We'll be glad to assist.
@antonioangelrodriguezvegar2468
8 ай бұрын
POR FAVOR EN ESPAÑOL ¿ES POSIBLE? GRACIAS
@4MAANR
8 ай бұрын
Hey I built a pc and purchased an OEM license to activate my windows 11 pro however that license is not tied to my motherboard or is it? I am wondering this because I used an app called showkeyplus and it says that my OEM key is not present in my PC firmware
@MicrosoftCustomerSupport
8 ай бұрын
Hello there! We received your concern about a detail you identified while attempting to check your Windows 11 license on your built-in PC. Allow us to help you on this matter. Technically, if your PC is built-in, and you purchased a Windows 11 license, your license should be displayed retail on the device. Could you please send us a screenshot of the type of Windows license you have on your built-in PC? Here are the steps to obtain this information: 1. Open Start and search for Command Prompt. 2. Right-click the top result and select the Run as administrator option. 3. Type slmgr /dlv and press Enter. 4. Check the Product Key Channel line item in the Windows Script Host dialog. It will show you if your license is Retail or Volume. We'll await your response and are delighted to assist you further when needed.
@4MAANR
8 ай бұрын
@@MicrosoftCustomerSupport i cant send a screenshot via comment section
@MicrosoftCustomerSupport
8 ай бұрын
We appreciate you letting us know. If that is the case, could you please send us the information you obtained from the previous steps we provided instead? This should give you the accurate information to which type of Windows 11 license you have installed on your built-in PC. Looking forward to your update. Many thanks!
@4MAANR
8 ай бұрын
@@MicrosoftCustomerSupport its OEM_DM
@MicrosoftCustomerSupport
8 ай бұрын
Thanks for your response. Product license are usually tied up to the motherboard if you bought the device itself as an OEM device because it's the manufacturers that normally do it. If it was you who activated it after building your PC, it is still tied to your PC, but If it is not showing up using the app, you can validate it by checking the BIOS. It would also be good to check under your Microsoft account because when you activate the keys under your account, it becomes stored in the Microsoft server and is part of the so-called digital entitlement. Have you tried checking your account? We will be here for your reply.
@indiourbano13
10 ай бұрын
Espero que tenha resolvido o problema do meu not.
@MicrosoftCustomerSupport
10 ай бұрын
Hi! Apologies for the delayed response, and thank you for reaching out. Please be advised that we only support the English language on this platform and to continue communicating using the English language; however, we’ll try to translate the message in English as much as we can. We understand that you're hoping that your issue has been resolved. Please tell us more about your concern, so we can assist you accordingly, in case you still need assistance. We'll wait for your response.
@MicrosoftCustomerSupport
10 ай бұрын
Hello again! We haven't heard from you in a while. How are things going? This is a quick check-in to see if you still require assistance from us. If you do, please get back to us with an elaboration of your concern, and we'll appreciate you responding in English so we can best assist you. We're always here for further assistance.
@user-un4nr7db1j
10 ай бұрын
qual chave do porduto
@germantaladriz9628
10 ай бұрын
Me envia mensajes que pronto la licencia vencera. Yo quiero el windows que traia el equipo.
@gamingnetwork2243
9 ай бұрын
If i purchase oem or retail and link to my gmail how many windows i can active
@henriqued.7271
Жыл бұрын
Hello. I've bought a Windows 7 Ultimate Digital license (retail) a long time ago, so as the time pass it's upgraded to Win11 Pro and works fine. What will happen if a bought a new computer with Win11 Home OEM pre-installed and use my currently Microsoft account (with my Win11 Pro license)? The computer will be activated as Win11 Home or Pro? I can have multiple licenses on my account?
@MicrosoftCustomerSupport
Жыл бұрын
Good day, Henrique. Thank you for contacting Microsoft Support. We understand that you are concerned about what will happen to your Windows 11 pro license if you buy a new device with a pre-installed Windows 11 home license. For this matter, we simply want to inform you that you have the option of continuing to use the licensed that is linked on your account, or if you want to change it, you have the option of removing the old license in order to use the pre-installed home that was link on your new device or computer. And for your last question, yes you can have multiple licenses on your Microsoft account. Let us know if you still have more questions regarding on the information provided above.
@henriqued.7271
Жыл бұрын
@@MicrosoftCustomerSupport Thanks. There is a video showing up the process of choose between two different licenses on same account?
@MicrosoftCustomerSupport
Жыл бұрын
Thank you for your reply, Henrique. During activating your device, there is no option to choose which license to use, and you just simply sign in your Microsoft account credentials. You have the option to view the devices where your licenses are activated if you visit this link: msft.it/60549bmXO and sign in your account. In addition, if you will be purchasing devices with preinstalled/OEM license, you will not be able to see it on your account as it will not be tied up to it. Let us know if you have further questions.
@MicrosoftCustomerSupport
Жыл бұрын
Good day, Henrique! Hope you're doing well. We just wanted to make sure that we were able to help you understand about Windows licensing. If you have any other clarifications or concerns, don't hesitate to get back to us, and we'll gladly answer it. Thanks for your time. Have a nice day!
@MicrosoftCustomerSupport
Жыл бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/60049eJkO Thank you for your time, and we hope that you have a great day!
@margaretnicholson8045
8 ай бұрын
I had downloaded a free Windows 10 quite a long time ago as an operating system upgrade of Windows 7 was no longer going to be supported. Unfortunately I performed a System Restore as I normally did when I was having computer issues and Lost the free windows 10 system. My Computer indicated to me, today, Jan. 2, 2024, that I successfully downloaded the Windows 10 System, however I cant find, by the instructions, how to Activate it.? Can you help?
@MicrosoftCustomerSupport
8 ай бұрын
Hello there. Your comment caught our attention. We understand that you need help activating Windows 10, as it was successfully downloaded yesterday. Please be informed that the free Windows 10 offer ended on July 26, 2016. As much as we wanted to help you, unfortunately, you won't be able to activate the downloaded Windows 10 on your computer. Please check this link for more information under "Is the Windows 10 free upgrade offer still available?": msft.it/6052iiPW6 To take advantage of the latest hardware capabilities, we recommend moving to a new device with Windows 11. For more information, you may refer to this link: msft.it/6053iiPWB Should you have other Microsoft-related concerns, don't hesitate to contact us again. We'll be more than willing to help. Have a prosperous new year.
@malichase535
11 ай бұрын
On my screen saying preparing for repair and then when I click on advance repair what comes up is diagnostics your PC and that's it nothing else
@MicrosoftCustomerSupport
11 ай бұрын
Got that. Let us isolate the issue further by performing Safe Mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC. To do so, please follow the steps in this article under "from black or blank screen: msft.it/60549olQA We'll be here for any response.
@MicrosoftCustomerSupport
11 ай бұрын
Hello again, Mali! We are just following up on your concern about your Windows device. In our last message, we advised safe mode from WinRe. We haven't received any updates from your end; would you mind letting us know if you still need our help? Please feel free to message us if you still require assistance. We hope you have a wonderful day!
@malichase535
11 ай бұрын
My dear MS I am not able to sign in HP support destroyed my computer, I check everything and then the system tells me I have to delete automatic repair and is very hard for me to be without my computer and worst than that my budget doesn't allow me to buy new computer, I am desperate
@MicrosoftCustomerSupport
11 ай бұрын
Thank you for responding. We understand that you're experiencing issues signing in despite having contacted HP support. Since while, we seek to provide as much assistance, scenarios like this require more technical help than we can safely achieve here. We suggest contacting our Windows Technical Support Team for further assistance and for issue resolution since here at social media we can only provide links to articles as guides. You can contact them by following the steps below: 1. Go to msft.it/60549UP28 and sign in with a different or temporary account. 2. Enter a short description of your issue. 3. Click "Get Help". 4. At the bottom, click "Contact Support". 5. Under Products and Services, select "Windows". 6. Under Category, select "Technical Support". 7. Click "Confirm". 8. Select "Chat with a support agent in your web browser". If you have further questions for us, please let us know. We are hoping for a good outcome!
@MicrosoftCustomerSupport
11 ай бұрын
Hello there! We are following up on your concern with the bluescreen, and we would like to know if you still need further assistance. Just send us a message, so we can continue to assist you on this matter.
@alialtun1508
6 ай бұрын
@irsadpathan47
Жыл бұрын
Microsoft One more time Because you turned on two - step verification , we need to verify your identity using a second piece of security info .
@user-wb6ok7ms7r
9 ай бұрын
🎉 非常好
@malichase535
11 ай бұрын
Yes I need help, my computer is not working, I problems with my screen because it was not stable and I went to HP support help to fix my screen and I really don't know what happened to my computer and now I have blue screen and say automatic repair and nothing else is happening I can't even sign in to my computer account and I am very upset what HP support help did to my computer
@MicrosoftCustomerSupport
11 ай бұрын
Thanks for providing additional information. It appears that, following the previous workaround provided by HP support, you are now experiencing a blue screen error (BSOD). We appreciate your effort in trying to resolve this problem, and we are here to offer further assistance. There could be several reasons why this issue occurs, such as a sudden problem with your drivers or data corruption that may occur if there’s not enough free space on the primary partition. Windows can also fail due to a hardware issue. Therefore, it’s usually advised to unplug any accessories that aren’t absolutely necessary, like phones, printers, supplementary monitors, external hard drives, and other USB or Bluetooth devices. We recommend shutting down the computer first. Then, unplug any external devices or peripherals connected to your device. Once you’ve done that, turn on the computer and see if it no longer gives you random BSOD (Blue Screen of Death) errors. To further investigate other possible avenues, we’d like to gather additional information. 1. To check driver compatibility, can you specify the make and model of your device? 2. Do you have at least 100 MB of free space on the drive where the operating system is installed? Please let us know, so we can assist you better.
@malichase535
11 ай бұрын
@@MicrosoftCustomerSupport HP touchscreen -15g121ds (Energy Star
@MicrosoftCustomerSupport
11 ай бұрын
Thank you for your prompt response. Have you experienced any more Blue Screen of Death (BSOD) errors after following the recent suggestion to unplug all unnecessary external devices and hardware from your PC? Additionally, since you mentioned earlier that you experienced the issue after downloading Windows 10, may we know if you have successfully installed it on your Windows 8.1? We’re here to assist you with any further concerns.
@malichase535
11 ай бұрын
@@MicrosoftCustomerSupport Yes, because I downloaded Windows 10 from Microsoft website! That's why I don't have product number!
@MicrosoftCustomerSupport
11 ай бұрын
Thanks for your reply, and your initiative in downloading Windows 10 from our website is truly appreciated. For insight, since you already upgraded to Windows 10, and if it is successfully activated, this will be a digital license that should be associated with your Microsoft account. This is the reason why you don't have the physical product key. Going back to your BSOD issue, you can check this helpful article: msft.it/60589WZTq for troubleshooting steps on how to resolve blue screen errors on a Windows device. Let us know how it goes.
@ljfishingrod4372
Жыл бұрын
I need help on how to always use “Windows 10” on this one computer of mine.
@MicrosoftCustomerSupport
Жыл бұрын
Thank you for reaching out to us! We understand that you would like assistance on to have Windows 10 on your PC. We're here to guide you the best we can. To do so, we need to verify a few details. 1. Can you tell us which version of Windows is currently installed on your device? You can check that by typing "winver" on the search bar. 2. Do you receive offers to upgrade to Windows 11 on this device? 3. Can you tell us what you want to stay in Windows 10? Is it needed for a specific app you are using or you just don't want to upgrade? We will wait for your reply so we can continue the support. Take care!
@MicrosoftCustomerSupport
Жыл бұрын
Hello there! We hope all is well with you. It's been a while since we talked about how to always use Windows 10 on your PC. We haven't heard back from you yet. Are you still having an issue? If you still need assistance, feel free to message us again at our earliest convenience, and rest assured that we're more than willing to help. Have a wonderful day!
@RoTh83
Жыл бұрын
18:12@@MicrosoftCustomerSupport❤ 0:17
@art_is_explosion619
9 ай бұрын
hello. I have a pre-installed windows 10 license, but I always get the notification of YOUR WINDOWS LICENSE IS GOING TO EXPIRE SOON! So, how can I solve The Problem
@MicrosoftCustomerSupport
9 ай бұрын
Hi there, Saurav. Thank you for reaching out. We understand that you have concern as you get a prompt that your Windows license is going to expire soon. We'll do our best to further check on your concern. For us to determine the right solution and recommendation, please provide us the following information: * When did the issue start? Are there any changes made to the device, like hardware or software replacements? * How do you get the license? Is it pre-installed on the device, or did you purchase the license separately? * If it is purchased separately, where did you purchase your product key? Is it from a reseller or from the Microsoft Store? * Do you have a copy of your product key, which is 5x5 alphanumeric? Do come back with the required information, and we would be glad to assist you.
@art_is_explosion619
9 ай бұрын
@@MicrosoftCustomerSupport well The issue started from the beginning of November And My license is pre-installed in this device No, I don't have copy of my product key
@MicrosoftCustomerSupport
9 ай бұрын
Thank you for the provided details. For us to further investigate the issue, here are some steps you can take to resolve this issue: 1. Restart the Windows Explorer: Press Ctrl + Shift + Esc on your keyboard to launch the Task Manager. In the “Processes” tab, right-click Windows Explorer and select Restart. That’ll close the File Explorer and refresh the Taskbar, Start Menu, System Tray, and other system processes that rely on the Windows Explorer. Click the folder icon on the Taskbar to restart Windows Explorer. 2. Run the Windows Activation Troubleshooter: Windows has built-in troubleshooting tools that can diagnose and fix hardware and software issues for you. Before you tweak your PC’s configurations to fix this issue, give the Windows Activation troubleshooter a try. Make sure you’re signed in as an administrator and ensure your PC has an active internet connection. To access the troubleshooting tool, go to Settings > Updates & Security > Activation and select Troubleshoot. Let us know how it turns out.
@MicrosoftCustomerSupport
9 ай бұрын
How's it going? We'd like to check back with you on this case, as it is our aim to assist you further. Are you still having the issue after all the recommendations we have provided? Let us know for us to assist you further. To give you additional information about this notification, this usually occurs if the Windows is activated using a volume licenses, but if you're using a retail license, running the Windows Update troubleshooter should fix the issue. Please refer to this link: msft.it/6056ijKII as additional reference for this issue. We hope that we're able to give you the assistance you need. Feel free to contact us again if you need further assistance. We'd be glad to assist you. Take care, and have a nice day! Regards.
@art_is_explosion619
9 ай бұрын
@@MicrosoftCustomerSupport yes the problem didn't get solved even after that Do you have any other solution
@GoldenSim27
11 ай бұрын
i updated from 8.1 to 10 , and it says my activation key is not valid , its a cd version of 8.1 paid full price (verry expensive) and said to be valid lifetime , fix you shit cause you made 8.1 obsolete and the update leaves me with a half broken win10 non activated and laggy
@MicrosoftCustomerSupport
11 ай бұрын
Hi, there! Thank you for reaching out and letting us know about your concern with Windows activation key is not valid and have a half broken Windows 10 that is not activated and laggy, we highly appreciate it. To better isolate your concern, please share some information below: 1. Which device are you currently using? 2. Are you using personal or company device? 3. Where did you purchase your Windows activation key? 4. Can you share us a screenshot of the error message you're experiencing? 5. What are the steps you've done so far to resolve the issue? This will help us to skip the steps that you already tried and provide you appropriate resolution to your concern. 6. Is this the first time you have upgraded your Windows? Also, please be advised that the free Windows 10 upgrade has already ended on July 29, 2016. Please let us know. We will wait for your response.
@MicrosoftCustomerSupport
11 ай бұрын
Hello. We hope you're doing fine. We're checking to see if you still need assistance, as we didn't receive the information we asked for. Feel free to contact us if you still need help, and we'll be happy to continue assisting you. Have a wonderful day, and stay safe!
@valdemarpacificobarbosa9757
9 ай бұрын
Valdemar Marlene Anna Beatriz Anna Flávia Anna Carolina Soraia Bruno Rodrigo Felipe Gustavo Sílvia Maria Aparecida Alaíde Angela Cláudia Jair Sérgio Nice Evany Edson Áreas espiritual e física
@malichase535
11 ай бұрын
I downloaded Windows 10 on my computer that I had Windows 8.1, but I had problems with my screen which was not stable and was shaky, then with advice from Microsoft I went to HP to see if it could fix my computer but now I am not able to use my computer even to sign in to start my computer , I need help if you can remotely fix my computer.
@MicrosoftCustomerSupport
11 ай бұрын
Hi there. Thank you for reaching out to us regarding this concern with signing in to your device. We are not able to assist you with remotely accessing your device, but we will be able to provide you with assistance on how you will be able to do it for yourself. We would like to know some details about this so that we will be able to assist you. 1. If it is possible to know, are you now working with a device running Windows 10? Or is this still Windows 8.1? 2. Is your system locked with an error message? Is it possible for you to share a screenshot? 3. Are there any troubleshooting steps you have already tried? We will wait patiently for your response.
@MicrosoftCustomerSupport
11 ай бұрын
Hi again, Mali. How are you? We hope that you're doing well. Just checking in on you to know if you still needed help in starting up your Windows 10 device. If you do, please confirm the information we asked referring to our initial reply. In this way, we can further isolate your concern. Please don't hesitate to reach out back to us if you still needed our help. Keep safe and stay healthy.
@malichase535
11 ай бұрын
@@MicrosoftCustomerSupport I am not happy at all being my computer isn't working and I don't know what HP support did to my computer is no screen except showing automatic repair but nothing is happening and I can't even sign in , I don't know if you can remotely fix it, thank you for your concern help help
@MicrosoftCustomerSupport
11 ай бұрын
Thanks for getting back to us. We appreciate your patience and effort in trying to fix the issue you encountered with your Windows PC. Let's continue fixing this. We hope you understand that we have a limited scope of support here on Social Media and that we are unable to do a remote session to help you fix it. What we can do is provide guidance depending on the scenario at hand. Several situations are likely to cause the Automatic Repair loop. Missing or corrupted system files, malware, viruses, and damaged HDD are the more common causes, where Windows can’t boot because these essential files it needs to run aren’t available. Having said that, may we know if you were able to successfully install Windows 10 to your device, or is it still running on Windows 8.1? This is for us to get the right troubleshooting steps to help you fix the issue. Also, since you mentioned that you were able to contact HP support prior to contacting us, would you mind telling us the last advice they provided since the issue persists even after all the troubleshooting steps they performed? This is for us to avoid giving the same steps so we can utilize all our available resources and workarounds in helping you. We'll wait for your response.
@MicrosoftCustomerSupport
11 ай бұрын
Good day! How are you? We're checking back to know if you still need assistance? If you do, please respond to us with the details we need so we can isolate the issue further and provide proper guidance or recommendations. We'll be expecting your reply. Take care!
@he3ll0_pplx
9 ай бұрын
Hello, @MicrosoftCustomerSupport I really want to download Gacha life 2 and I tried exiting S mode but it says that it couldnt start the upgrade. Please help
@he3ll0_pplx
9 ай бұрын
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport
9 ай бұрын
Hello there, Sasa! Thank you for reaching out to us. We apologize for our late response. We understand that you need help exiting S mode on your Windows. Rest assured that we'll do our best to help you. To better isolate your case and give you a better answer, allow us to ask you the questions below: 1. Which Windows Version and OS Build are you using? To check, press the Windows Logo Key + R, type winver, and press Enter. 2. What are the troubleshooting steps you have already tried? We'll wait for your response.
@MicrosoftCustomerSupport
9 ай бұрын
Hi, Sasa. We hope that you're doing well. We’d like to check in if you still need help is exiting S mode. Please provide us with the details that we asked for, so we can help you. We’ll wait for your reply. Have a good day.
@MicrosoftCustomerSupport
9 ай бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/6005iMH1J Thank you for your time, and we hope that you have a great day!
@he3ll0_pplx
9 ай бұрын
Hi sorry for late reply I have everything undercontrol now thanks @@MicrosoftCustomerSupport
@rondyrenaud5796
8 ай бұрын
cant activate my window 11
@MicrosoftCustomerSupport
8 ай бұрын
Hi, Rondy! We saw your comment that you can't activate your Windows 11, and we'd love to help. For us to help you further. Let us first investigate why you can't activate your Windows 11. Please answer the following questions for us to help you accordingly. 1. What is the exact error code or message you are getting when you try to activate Windows 11? Please send us the error code or message using the copy-and-paste method. 2. Are there any changes made to the device, like hardware or software replacements? 3. How do you get the license? Is it pre-installed on the device, or did you purchase the license separately? 4. If it is purchased separately, where did you purchase the product key? Is it from a reseller or from the Microsoft Store? 5. Do you have a copy of the product key, which is 5x5 alphanumeric? 6. Which Windows version and OS build are you using? To check, press the Windows Logo Key + R, type winver, and press Enter. We'll wait for your reply.
@MicrosoftCustomerSupport
8 ай бұрын
Hello again! We hope your day is going smoothly. We'd like to know if you're still in need of our help activating your Windows 11. Please don't hesitate to message us back and provide the requested details if you still need help. Thank you for your time. - Jesson
@x7amaan
11 ай бұрын
I bought the windows 10 digital license from microsoft store years ago but now am trying to get windows 11 activated with it but it doesnt work
@x7amaan
11 ай бұрын
And i tried to reach customer support we was chatting for 2 hours i tried many methods even he asked me to reinstal windows and promised me that it will work but still the same problem
@MicrosoftCustomerSupport
11 ай бұрын
Hello there, Abdulrahman. Thank you for reaching out. We understand that you're having problem with installing Windows 11. Rest assured that we're here to help you get this sorted out. Since you have us here, allow us to help you. For us to isolate the issue and check for available workarounds, please provide us the following: 1. May we know if you're encountering an error message while installing the Windows 11? If yes, can you provide us the exact error message? 2. Aside from asking you to reinstall the Windows, what are the other steps or recommendations that our support team has provided you? (So we won't repeat the same steps moving forward). 3. When the issue started? Are there any changes made to the device, like hardware or software replacements? We'll be waiting for your reply.
@x7amaan
11 ай бұрын
@@MicrosoftCustomerSupport they asked me to troubleshoot (changed hardware option)and they used quick assist to get control of my device to find the solution the last conversation was is to reinstal windows and thats it. By the way i have the order number and the invoice the purchase was in 2018
@MicrosoftCustomerSupport
11 ай бұрын
Thank you for letting us know about the recommendations from our support team. For us to narrow down the issue, we;ll be asking you another set of questions: 1. May we ask if there were any changes has been made on your device prior to this issue? 2. Are you encountering any error message while installing Windows 11? If yes, please provide us the exact error message. 3. Have you tried checking this article: msft.it/60559xlEh to verify if your device meet the requirements to install Windows 11? We'll be here for your reply.
@x7amaan
11 ай бұрын
@@MicrosoftCustomerSupport 1- its a new windows 11 instal without changes 2-error code is 0xC004F213 3- my pc is new its 12th gen intel processor
@consoabreumuylindas4015
11 ай бұрын
NO ESTA EN ESPAÑOL,NO ENTIENDO NADA DE NADA.
@MicrosoftCustomerSupport
11 ай бұрын
Hi, there! Your comment caught our attention. To set your expectations, we can only provide support in English through this channel. We'll try to translate your message so we can assist you. We can see that you are having some issues with Windows licenses and activation. To further assist you, can you please tell us more about your concern. We wait for your reply.
@MicrosoftCustomerSupport
11 ай бұрын
We are doing a follow-up. This is for us to make sure you still need assistance from us with the Windows activation. Please let us know by sending a response in English, and we'd be happy to help you. We'll be waiting. Thank you for letting us know. Keep us posted if you still need any assistance. We're here to help.
@consoabreumuylindas4015
11 ай бұрын
@@MicrosoftCustomerSupport 🫂
@consoabreumuylindas4015
11 ай бұрын
@@MicrosoftCustomerSupport 🫂🦋
@consoabreumuylindas4015
11 ай бұрын
@@MicrosoftCustomerSupport ungri
@MiloszRoblox-zf4zh
9 ай бұрын
lm activated the my PC of Windows 10 again in next time
@_NCS2
Жыл бұрын
Help me I got date 2011 aug 4 login windows 10 and why do I that 13+
@MicrosoftCustomerSupport
Жыл бұрын
Hello Edizo. Thank you for contacting us. We understand that you are experiencing problems with the date in the year 2011 on your Windows 10 computer. Allow us to assist you with this. Could you please provide us with more information about the problem so that we can investigate it further? We eagerly await your response.
@MicrosoftCustomerSupport
Жыл бұрын
Good day, Edizo! How are you? Let us know if you still need further assistance. Have a great day!
@A_dhit_a_m_a
6 ай бұрын
How do I remove a digital license from my computer? I have already clean installed my computer, but the Windows license automatically reactivates every time I connect to the internet.
@MicrosoftCustomerSupport
6 ай бұрын
Hi there. Thanks for reaching out. It appears you need help removing a digital license from your computer. Allow us to help you with this. We'd like to take a closer look, so we can assist you accordingly. To do so, please provide the following details below: 1. Can you confirm if you have access to your Microsoft account where your digital license is registered? 2. If possible, could you tell us how you got your license? Was it purchased separately or preinstalled on your device? 3. If acquired separately, was it purchased from a third-party or the Microsoft Store? 4. Which Windows build and version is running? To check, please press Windows key + R > type in winver > click OK. We'll wait for your response and help you from there.
@MicrosoftCustomerSupport
6 ай бұрын
Hello there! We haven't received any feedback from you, and we would like to know if you still require support in removing your digital license on your device. Please feel free to share any more details here, and rest assured that we remain available to help you. Best regards.
@lockitgaming
8 ай бұрын
I have an Asus pre build pc Gl10CS now i want to install a new processor on it and with it a new motherboard then how can I reactivate my windows with a digital licence of it linked to my Microsoft account?
@MicrosoftCustomerSupport
8 ай бұрын
Hello there. We understand you'd like to know how you can reactivate Windows using your digital license if you install a new processor and motherboard. We'd love to help. You may refer to this link: support.microsoft.com/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665#:~:text=or%20product%20key.-,If%20you%20have%20a%20digital%20license%2C%20run%20the%20Activation%20troubleshooter,troubleshooter%20to%20reactivate%20Windows%2010 for more information on reactivating Windows after a hardware change. We hope this helps. Let us know if you need further clarification.
@MicrosoftCustomerSupport
8 ай бұрын
Hi there. We have not heard back from you. We're just checking in to ensure that we're able to address your concern on how to reactivate the Windows license after we've provided you with a helpful article related to it. May we know if the steps were performed, and if not, can you send us an update, so we can check for the best option to help? Please feel free to message us back at the soonest possible time to address all your concerns about this matter. Have a nice day!
@MicrosoftCustomerSupport
8 ай бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/6003iooUW Thank you for your time, and we hope that you have a great day!
@mohamedyah1980
9 ай бұрын
2:12 Windows 12 leaked
@noelpatata3948
Жыл бұрын
Hello microsoft, I tried to activate windows with a key that worked but it doesnt seem to work now, It has stopped working after a motherboard, cpu and ram change so maybe its due to hardware but I still have the key, it doesnt work.
@MicrosoftCustomerSupport
Жыл бұрын
Hi Noel, Thank you for reaching out to us. We understand that you are unable to activate Windows after hardware changes on your device. We'd love to assist you with this. First, please let us know the following: 1. What is the error that you are getting when trying to activate Windows? 2. How did you get the license? Is it pre-installed on the device, or did you purchase the license separately? If it was purchased separately, where did you purchase your product key? Is it from a reseller or from the Microsoft Store? 3. Which Windows Version and OS Build are you using? We are looking forward to your response.
@noelpatata3948
Жыл бұрын
@@MicrosoftCustomerSupport I purchased the key from a reseller, error 0x803FA067, Im using windows pro.
@MicrosoftCustomerSupport
Жыл бұрын
Thanks for getting back to us with these details. To give you some insight, error code 0x803FA067 happens due to counterfeit Windows license, it was previously installed to other hardware, etc. Just to confirm have you follow the steps on this article: msft.it/605498MgK on how to reactivate Windows after a hardware change? We'll keep an eye to your reply.
@MicrosoftCustomerSupport
Жыл бұрын
Hi, Noel! How are you today? This is to check on how things are going because we haven't heard back from you, and we want to make sure that we leave no customer behind. May we ask if you still need help with the error code 0x803FA067 and have you checked out the steps on this article: msft.it/605498MgK? Rest assured that we are here to help you.
@noelpatata3948
Жыл бұрын
@@MicrosoftCustomerSupport oh sorry, I did read the article but nothing worked
@mohinkhan2503
Жыл бұрын
Excellent
@piyush3527
6 ай бұрын
How can i remove organization windows activation key from my personal laptop and my email account?
@MicrosoftCustomerSupport
5 ай бұрын
Hi, there. Thank you for reaching out to us, and we apologize for the delay in our response. We understand that you want to remove the organization Windows activation key from your personal laptop and email account. Let me ask for additional information so, we can provide you with an appropriate resolution. 1. Which Windows Version and OS Build are you using?(press the Windows logo key + R, type winver in the Open box, and the select ok). 2. Do you have a personal activation key? We’ll wait for your reply. Have a good day.
@MicrosoftCustomerSupport
5 ай бұрын
We hope you don't mind us sending you a follow-up message. We're just checking in to see if you still need our assistance, as we have not heard from you after 24 hours. We previously asked you questions to help us isolate your issue on removing organization Windows activation key from your laptop. Please don't hesitate to get in touch with us once more if you need any additional help or assistance. Have a good day!
@fornaxquark
3 ай бұрын
I refunded an activation key thanks to a one time "goodwill refund", but I was told I would have to wait 12 months before the money was back on my card... !! Is this correct?
@MicrosoftCustomerSupport
3 ай бұрын
Hi there! Your inquiry regarding a refund request for a Windows activation key has definitely caught our attention. We understand your concern about the 12-month waiting period to receive the refund on your card. We want to ensure you receive the correct information and assistance. To help us better understand and address your concern, we have a few questions: 1. With whom did you process the refund request? 2. Who informed you about the 12-month waiting period? 3. Have you received a confirmation email regarding your refund request? 4. Have you been in touch with your financial institution about this issue? Your responses will help us investigate this matter thoroughly. We're here to support you and look forward to your reply.
@fornaxquark
3 ай бұрын
@@MicrosoftCustomerSupport 1. Pablo processed the refund. 2. Sh*** told me 12 months (Indonesian sounding name), cannot recall exactly. 3. I received a confirmation twice as well as a purchase processed email twice. 4. I contacted them through written letter as they requested.
@MicrosoftCustomerSupport
3 ай бұрын
Thank you for providing the additional information. We understand how you want to see that refund show up in your account as quickly as possible. We're here to assist you further. Since we are unable to see your order and account details because of our limited access, could you please let us know where you bought your Windows license from and if you have the service request number for our reference? We look forward to your response.
@fornaxquark
2 ай бұрын
@@MicrosoftCustomerSupport I bought it from the Windows store app on Windows 10 as for service request number I do not have any emails with that info and I saved them all... I do have the order number..
@MicrosoftCustomerSupport
2 ай бұрын
Thank you again for your reply. Since you've purchased the Windows license key from the official Microsoft Store app, can provide us the steps on how did you contact the support that processed the refund? This will let us verify which specific support channel have assisted you. Also, when you contact our support, you should receive a ticket number as reference. Make sure to check your contact email address as well as the spam/junk folder to make sure that you don't miss their email responses. We'll wait for your reply.
@RameshExplorer
7 ай бұрын
Make a video on How to back up Windows 11 (Operating system) to Flash Drive
@MicrosoftCustomerSupport
7 ай бұрын
Hello Ramesh! We apologize for the late revert. Thanks for reaching out. It appears that you are asking if a video can be made on how to back up your Windows 11 to Flash Drive. Allow us ti assist, the best way we can. Your comment is duly noted, however the option to back up your Windows 11 to Flash Drive is currently not available. We recommend utilizing our Feedback Hub, which can be found at: msft.it/6012gA092, to discuss any issues you have with Microsoft, where our engineers and developers can see as reference for future updates. You might find this article helpful in the future, should you need to back up your Windows PC instead: msft.it/6053i7iRT As always, we're just a message away for more advice or if you have any other Microsoft-related concerns. We hope for your patience and understanding.
@Daniel-tz7is
3 ай бұрын
I installed Windows 11 on a brand new pc and then bought a digital license through the Microsoft Store, but the store says, “Something happened and we couldn’t make your copy of Windows genuine.” Please I need help
@MicrosoftCustomerSupport
3 ай бұрын
Hi, Daniel. Your comment caught our attention. You mentioned you bought a digital license through the Microsoft Store, but the store says "Something happened and we couldn’t make your copy of Windows genuine.” This error can be caused by a software conflict, a missing or corrupt system or store files, and so on. Rest assured, we'll check to see how we can help. Before we proceed, could you tell us more? 1. Can you confirm if you've got the confirmation email sent to confirm your digital license purchase? 2. Which Windows edition did you purchase? Home, Pro, Enterprise, others? Please specify. 3. Since the error is in the Store, please let us know your Windows activation status. Click the Start button, then select Settings > System and then select Activation. Your activation status will be listed next to Activation. Tell us what you see. 4. Please provide us with the Windows version installed on your device. Type WINVER in the search bar beside the Start menu, and send us the details. We'll wait for your reply.
@Daniel-tz7is
3 ай бұрын
I managed to solve it thanks to a wonderful person in your support team, i couldn’t get to thank him but i love you wonderful person in this earth
@MicrosoftCustomerSupport
3 ай бұрын
Wow, that's good news. Good to hear that you were able to solve your activation concern. Thanks for letting us know. It's our goal to help you the best we can, so if you have any questions or concern, please message us back anytime, so we can assist you right way. Have a great day ahead and keep safe!
@MicrosoftCustomerSupport
3 ай бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/6004YsZ8s Thank you for your time, and we hope that you have a great day!
@zainbasir2324
6 ай бұрын
if you buy a windows usb will it need product key or not and how many times can you use it
@MicrosoftCustomerSupport
6 ай бұрын
Hi, there. Thanks for your comment, and we apologize for the late response. We understand that you have concerns regarding Windows installation through a USB flash drive, and we know how important it is to get this address. We'll do our best to help you Allow us to take a closer look at this matter, so we can assist you accordingly and effectively. 1. Which Windows version are you trying to install on your device? Is it Windows 10 or 11? 2. Do you have an activated copy of Windows on your device and wants to upgrade it through USB flash drive? 3. Or is this your first time installing and activating Windows license on your device? We'll be here for your reply.
@MicrosoftCustomerSupport
6 ай бұрын
Hi, there! How are you today? This is to check on how things are because we haven't heard back from you. We received your recent inquiry regarding Windows installation through a USB flash drive. Subsequently, we inquired a few questions in order to provide you with appropriate assistance. If you still need help about this matter, we'd appreciate it if you'd provide us the information that was previously asked, as we're here to help you further. Please remember not to provide any sensitive information such as your date of birth, full name or email address to anyone, including us, or post it publicly for security and privacy reasons. Thank you, and always take care.
@elspoocho4637
6 ай бұрын
I've trying to activate my digital license for Windows 10, now 11 for two years, it's impossible and I am really angry about it.
@MicrosoftCustomerSupport
6 ай бұрын
Hi, there. We saw your comment, and it seems that you're having an issue activating your Windows 10 license. We apologize for the late response, and we are certain that this is not the experience that we want you to have. We'll do our best to help you. Allow us to take a closer look at this matter, so we can assist you accordingly and effectively. 1. What is the exact error code or message you're getting when trying to activate your Windows license? 2. Where did you purchase your license? Is it from a reseller or from the Microsoft Store? 3. Is this your first time activating this Windows license on your device? 4. Have you followed the steps in this helpful article: msft.it/6053c5jOv under the topic, Activate Windows using a digital license? 5. What troubleshooting steps have you taken so far to rectify the issue of activating the Windows license? We'll wait for your reply.
@elspoocho4637
6 ай бұрын
@@MicrosoftCustomerSupport 1. There is no error code, there is just no option to activate my pc as it is a digital activation, telling you all the steps I took trying to activate would take me half a day. Trust me I have tried everything. 2. I purchased my license in the MS store, I can see it in the order history "Windows 10/11 Home N", purchased December 7, 2017. When i click for details, I get a 503 which seems dodgy. 3. Yes I deactivated my previous system 2 years ago, never succeeded in activating it on my new system. 4. yes yes, I have tried it all 5. Same as above.
@elspoocho4637
5 ай бұрын
@@MicrosoftCustomerSupport So you already gave up? Typical..
@MicrosoftCustomerSupport
5 ай бұрын
We appreciate you answering those questions above, We know how important it is for your concern to get sorted out. The next step that you can do is follow this article: msft.it/6055cSfMV that you need to try the activation troubleshooter. Please let us know how it goes. We'll wait for your reply.
@MicrosoftCustomerSupport
5 ай бұрын
Hi again. We hope that you're doping well. Just a quick follow-up to know if you still need help in activating your Windows 10. Have you tried the steps found on the link we shared? How did it go? We sincerely hope you get back to us, so we can utilize all our available resources in helping you if you still have questions or need further assistance. Thank you and stay safe.
@Karthikeyan-rp3tg
8 ай бұрын
I'm using Windows 11 on Dell G15 and in Settings the activation state of Windows 11 Home is "Windows is activated with a digital license and linked to your Microsoft account" My doubts: 1) If I update from Windows 11 Home to 11 Pro via Microsoft Store, will that still be a OEM key tied to hardware or the retail license key which I can use it on another machine if my current machine die in future. because when I ran command slmgr/dli , the description it has is OEM_DM channel ? 2) After upgrading to 11 Pro via MS Store, will I be able to see Product key in my Microsoft profile dashboard ?
@MicrosoftCustomerSupport
8 ай бұрын
Hi, Karthikeyan! Thank you for reaching out to us. Per our understanding of your questions, you want to know if, after upgrading from Windows 11 Home to Windows 11 Pro, the OEM key will still be tied to the hardware and if you can see the product key in your Microsoft profile dashboard. The best way to upgrade from Windows 11 Home to Windows 11 Pro is through the Microsoft Store. When you choose to upgrade through the Microsoft Store, it will detect whether your current Windows 11 Home edition is activated and then guide you accordingly. To answer your questions, yes. If you upgrade from Windows 11 Home to Windows 11 Pro, your OEM key is still tied to the hardware, and it's still valid. Once you activate Windows 11 Pro on a computer, the license is tied to that specific hardware. This means you cannot use the same activation key on multiple devices simultaneously. If you need to transfer your Windows 11 Pro license to another device, it’s generally possible if the license is a retail version and not OEM, but this transfer can typically only be done to one device at a time. If you upgrade from Windows 11 Home to Windows 11 Pro via the Microsoft Store, you will not receive a product key. The PRO license associated with your Microsoft account will still be there. If you purchased a retail Product Key for Windows 11 from the Microsoft Store it is a Digital License which has no key. Once installed, simply signing in to your Microsoft account will activate it. We do hope that we have answered and covered everything here. Let us know if you have any clarifications.
@Karthikeyan-rp3tg
8 ай бұрын
Thanks for the detailed explanation and prompt response. Will the current OEM license key of Windows 11 Home will be converted as Retail license key (correct me if I’m wrong) or will it still be OEM key after upgrading to Windows 11 Pro through Microsoft Store.
@MicrosoftCustomerSupport
8 ай бұрын
That's a good question! If you upgrade an OEM version, it remains an OEM version, and OEM versions can not be transferred to another computer. We'll be here if you have further clarification.
@Karthikeyan-rp3tg
8 ай бұрын
Thanks for clarifying!
@MicrosoftCustomerSupport
8 ай бұрын
You're very welcome. It's our pleasure assisting and answering your questions. Would there be anything else that we can help you with today?
@uritisx
4 ай бұрын
Will the Windows 11 license be retained if I reinstall in another disk and I have a Microsoft account with digital licence?
@MicrosoftCustomerSupport
4 ай бұрын
Good day! We have noticed your comment about activation issues with Windows 11. To better understand the situation, could you please answer the following question: 1. Are you planning to change or update your hard drive? Having your digital license linked to your Microsoft Account is beneficial and will simplify the activation of your Windows device after reinstallation. We look forward to your response.
@uritisx
4 ай бұрын
@@MicrosoftCustomerSupport yes, i just want to change HDD to SSD. Nothing more
@MicrosoftCustomerSupport
4 ай бұрын
Thank you for responding to us. If you intend to upgrade your hard drive and are concerned about activating Windows 11 afterward, rest assured that as long as the upgrade is limited to the hard drive, you should be able to reactivate your device. Just ensure you use the same Microsoft Account associated with your Digital License. Should activation fail, please allow 24 hours before reaching out to us at our support page. - msft.it/6059YM1TU If you have any further questions, or you are already all set let us know. We're here to assist you at any time.
@MicrosoftCustomerSupport
4 ай бұрын
Hello again. We'd just like to know if you have further questions for us regarding your Windows 11 license. We'd highly suggest that you message us back if you need further help. Thanks again for reaching out, and we hope you're having a great day.
@MicrosoftCustomerSupport
4 ай бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/6009YO8A7 Thank you for your time, and we hope that you have a great day!
@Z.0r.o
Жыл бұрын
Hi how fix we couldn'tsend code to your email at this time try again later Microsoft
@MicrosoftCustomerSupport
Жыл бұрын
Hi! Thank you for reaching out to us. We understand that you are having issue receiving code because of an error message “we couldn't send code to your email at this time try again later.” We’d like to sort this out. Have you already tried using a different browser? Does your phone block texts from unknown numbers? If so, change your phone settings then choose I don't have a code. We'll send another verification code. Looking forward to your response.
@Z.0r.o
Жыл бұрын
It's been two days. Every time I try to request a code, I get this error message You've requested too many codes today. Please try again tomorrow.
@MicrosoftCustomerSupport
Жыл бұрын
Thank you for getting back to us. We can see that you’ve been trying to request for a code for 2 days. We know how important it is for you to get things handled. For us to provide an alternative solution, kindly answer the questions above and tell us if your account is personal or provided by your work or school. Keep us updated.
@Z.0r.o
Жыл бұрын
@@MicrosoftCustomerSupport شخصي
@Z.0r.o
Жыл бұрын
@@MicrosoftCustomerSupport personal
@manavsharmaer
Жыл бұрын
Hello @microsoft, I have purchased a laptop that comes with windows 11 home pre installed. I have already activated with an email address. I want to upgrade it to Windows 11 Pro edition. So If I update the windows using current Microsoft account, would I be able to update the Microsoft account later ?? Please help, I tried asking Microsoft at multiple platforms but failed to get any answer.
@MicrosoftCustomerSupport
Жыл бұрын
Hi, Manav. Thank you for reaching out to us. We understand how important it is for you to upgrade your Windows 11 home to Windows 11 pro, and if you will be able to update your Microsoft account right after, we are more than happy to assist you with this. You can upgrade your Windows version by purchasing a code for Pro, then entering it in the activation settings, or by buying the upgrade via the activation settings and the Microsoft Store app. Regarding your other question, if you can update your Microsoft account, may we know what you mean by this? We'll be here for your update.
@manavsharmaer
Жыл бұрын
@@MicrosoftCustomerSupport I want to update to windows pro directly by buying it from the Microsoft Store. But later at some time, I would like to have another Microsoft account as the administrator for this laptop and remove the current account completely. Let me know if this is possible??
@MicrosoftCustomerSupport
Жыл бұрын
Thank you for the information. Since Windows 11 is preinstalled on your device, the license key is tied to your motherboard and Microsoft account, which you used to activate it. If you change your Microsoft account, you'll have an issue activating Windows once you upgrade to Windows 11 Pro. Also, you can have multiple accounts added to your computer; however, you can only be signed in with one Microsoft account at a time. For your reference on how to add accounts on your PC, feel free to check out this article: msft.it/60539bO97 Let us know if you have questions or clarifications.
@MicrosoftCustomerSupport
Жыл бұрын
Hello again, Manav. We'd just like to know if you received our message yesterday. Were you able to follow the steps on the article we provided? We are aiming to help you find a resolution to this issue. We'd highly suggest that you message us back if you need further help. Thanks again for reaching out, and we hope you're having a great day.
@MicrosoftCustomerSupport
Жыл бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/60029jpog Thank you for your time, and we hope that you have a great day!
@germantaladriz9628
10 ай бұрын
Me envia mensajes que pronto la licencia de windows vencera. Yo quiero el windows que traia el equipo.
@MicrosoftCustomerSupport
10 ай бұрын
Hello. We've got your comment, and please know that we only support the English language on this platform and continue communicating using the English language, however, we'll try to translate the message in English as much as we can. It appears that you are having trouble with your Windows license, and we understand that you want your Windows license that came with the computer. Let us look into this, and we'll do our best to help. For insight, the message you received from Windows about your license expiring soon is a reminder that your Windows license is not activated or is about to expire. This can happen if Microsoft cannot certify the validity of your Windows license, or if your Windows license is not genuine or is incompatible with your computer. So, we'll ask some questions to narrow down this issue. 1. When did the issue start? Are there any changes made to the device, like hardware or software replacements? 2. Do you have a copy of your Windows license product key, which is 5x5 alphanumeric? 3. What is the build and version of Windows currently running on your computer? (Press the Windows logo key + R, type winver in the Open box, and then select OK). 4. Have you tried any steps to address this issue? Please let us know, so we can check what other options we have to provide. We'll keep an eye on your response.
@MicrosoftCustomerSupport
10 ай бұрын
Hello again, Germán! This is a quick follow-up on the issue you have with the Windows license that will expire soon. We asked questions to isolate the issue; however, we haven't heard back from you. Should you still need assistance, please do not hesitate to contact us again. We're more than willing to help. Have a great day and keep safe!
@muhammadyousaf1211
6 ай бұрын
plz help microsoft how to activated waindow i cannot find product key on microsft offcial website😢😢😢 i cannot use some appps like camers microsoft store plz helps mee 😢
@MicrosoftCustomerSupport
6 ай бұрын
Hi there! Thank you for letting us know about your concern. We understand that you need help activating your Windows device. We'll be glad to assist you. Please provide the following information for us to determine your concern further: 1. Which Windows version are you trying to activate? 2. Do you have an active license on your Microsoft Account or a physical product key of Windows? 3. Have you already installed Windows on your device? 4. What error message do you get when you try activating Windows? We'll wait for your reply.
@MicrosoftCustomerSupport
6 ай бұрын
Hi there! How are you doing? Were you able to activate your Windows device? Do let us know if you still need assistance, and we'd also appreciate it if you’ll answer our questions. Thanks again, and have a great day.
@AennaHidayat
5 ай бұрын
where can i find this key?
@MicrosoftCustomerSupport
5 ай бұрын
Hi there, Aenna. Thank you for reaching out to us. We understand that you'd like to know where you can find your Windows product key. We'll do our best to further check on your concern. For us to determine the right solution and recommendation, please provide us the following information: * Are you running a new Windows device? * Have you checked if the Windows running on your device is activated? Select the Start button > Settings > System and then select Activation. Your activation status will be listed next to Activation. * Did you remember if you just purchased a Windows product key? If yes, where and when did you purchase the product key? We look forward to your reply.
@MicrosoftCustomerSupport
5 ай бұрын
Hi! We hope that you got our message yesterday. We're sending this message as we noticed that you haven't replied to us about your concern with finding the product key for Windows 11. If you can provide more details, we can work on the resolution. Thanks again for contacting us!
@reymix6855
11 ай бұрын
ааааа, ну сразу бы так сказали
@carlucho980
2 ай бұрын
Por favor necesito su explicacion en Espaañol. Gracias
@MicrosoftCustomerSupport
2 ай бұрын
Hi! We've noticed your comment and would like to help. We just want to inform you that we only support English language on this platform . We hope you don't mind translating your message into English. However, we will try to translate the message in English as much as we can. We will wait for your message.
@MicrosoftCustomerSupport
2 ай бұрын
Hello again! We're following up on your concern. In our last message, we advised you to translate your concern into English, as we support the English language on this platform. Your ticket remains open, and we hope to hear from you soon, so we can address your concern further. Please contact us at your earliest convenience, so we can explore all available resolutions for you. Have a good day and stay safe. Let us know if this is helpful. We look forward to your reply.
@hadjieresultay5718
8 ай бұрын
I am planning to give my old windows laptop. What will happen if I remove my Microsoft account to my laptop? Can the new owner activate windows using his/her own Microsoft account? Thank you.
@MicrosoftCustomerSupport
8 ай бұрын
Hi! We saw your comment. We understand that you want to know if they can activate your Windows laptop when you remove your account. Rest assured that we'll do our best to help you. We'd like to know: How do you get your Windows license? Is it pre-installed on the device, or did you purchase the license separately? If you have an OEM or pre-installed license on your laptop, it is linked to its device hardware. You don't need a product key unless you or they want to change it. We'll wait for your reply.
@hadjieresultay5718
8 ай бұрын
@MicrosoftCustomerSupport It is activated with a digital license linked to my microsoft account.
@MicrosoftCustomerSupport
8 ай бұрын
Thank you for your quick response and for providing this information that you have digital license linked to your Microsoft account. To answer your questions, if you remove your Microsoft account from your laptop, the digital license linked to your account will be removed as well. The new owner of the laptop will not be able to activate Windows using their Microsoft account. As a workaround, you can reinstall Windows with your Microsoft account then once done, switch it to a local account. Here’s how: 1. Select Start, select Settings > Accounts > Your info. 2. Select Sign in with a local account instead. 3. Type the username, password, and password hint for your new account. The username must be different from any others on the device. 4. Select Next, then select Sign out and finish. Sign back in with your new local account. You can also refer with this link: msft.it/6058iUPGQ Please keep us posted and let us know how it goes.
@hadjieresultay5718
8 ай бұрын
@@MicrosoftCustomerSupport Thanks a lot.
@MicrosoftCustomerSupport
8 ай бұрын
You're always welcome. Aside from this, is there anything else we can help you with? Please let us know.
@LearningsOnly0786.
7 ай бұрын
how to see my product key plzz I changed it but not able to find
@MicrosoftCustomerSupport
7 ай бұрын
Hello there! We've seen your comment regarding your product key, and for us to help you with this, we would like to ask you some additional questions for us to isolate this better. 1. What product key are you looking for? Is this for Windows or Microsoft 365? 2. How did you manage to change them? We will be waiting for your response.
@LearningsOnly0786.
7 ай бұрын
@@MicrosoftCustomerSupport Windows 10 pro I am struggling with window update from atleast one and half month. I have nothing licence or product key information. I am unable to find my product key and all. My laptop is HP windows 10 pro
@MicrosoftCustomerSupport
7 ай бұрын
Thank you for answering our questions. Regarding this, if your device is built into Windows 10 Pro, if you plan to do a factory reset, it will automatically reactivate your Windows license. Since this is an OEM license, we won't have any copies of your product key. In the event that you are the one who bought the license separately from your device, you will have a digital license that's going to be attached to your Microsoft Account. This means that your license is your Microsoft Account email. If you need to reactivate your OEM Windows 10 Pro, you may have to contact HP to assist you with the reactivation of your device. May we know if you are now all set with the Windows Update? Or are you still having issues with it for us to help you out? Please let us know if you do have any additional questions for us to address. We will be waiting.
@MicrosoftCustomerSupport
7 ай бұрын
Good day! How are you doing? We hope this message finds you well. We haven't heard back from you, so this message is a quick follow-up to check if you still need our help in finding your product key and if you were able to try the recommendations we previously provided. If in case you still need further assistance, or you have other Microsoft-related issues, feel free to write back, so we can utilize all our available resources in helping you. Take care always!
@LearningsOnly0786.
7 ай бұрын
How to call or contact with you I need help to proceed
@ddylan4cats
Жыл бұрын
Hello. How do I find the product key of a computer that will no longer boot into Windows? I think that I need to reinstall Windows 10 on that computer and need the original product key. The version of Windows that is previously installed was activated with a Retail license.
@MicrosoftCustomerSupport
Жыл бұрын
Hello there, Dylan. We understand the urgency, and we will work with you on how to find your Windows product key for a computer that will no longer boot into Windows. Rest assured, we are here to assist with the issue. To start with, we’d like to clarify the following information: 1. Did you purchase the computer with Windows pre-installed or was it purchased separately? 2. Were you able to do any troubleshooting steps to address your concern? If yes, what were those steps you did? 3. Have you checked this article on how to find your Windows 10 product key: msft.it/60529Zjt2? 4. Do you know what happened to the computer why it no longer boot into Windows? We'll wait for your reply.
@MicrosoftCustomerSupport
Жыл бұрын
Hi again! Hope you are doing well. We are just doing a follow-up. From our previous message, we ask some questions that can help us find your Windows product key; however, we did not hear from you. Feel free to get back to us if assistance is still needed. Thank you and have a great day!
@ddylan4cats
Жыл бұрын
@@MicrosoftCustomerSupport Hello. Sorry that I did not get to you. I was busy for the last few days. I have answers to your questions: 1. The computer did not have windows pre installed. I’m pretty sure that I bought a windows 10 pro license to activate it 2. I tried creating a windows recovery media using the tool built into Control Panel on a working computer, but I can’t seem to find a way to view the product key from there. 3. I checked the article you provided. I don’t have the original packaging that the product key came from. 4. The computer was updating from version 1703 to 20H2, and failed midway with the error “Windows Setup could not configure Windows to run on this computer's hardware.”. While my computer was trying to restore to the previous windows version, there was a powercut which corrupted my windows installation. When I turn it on, it gets stuck in a boot loop where the windows tries to restore, fails, and restarts.
@MicrosoftCustomerSupport
Жыл бұрын
Thank you for providing the information we need. Since you mentioned that you purchased your Windows license, we suggest checking your Microsoft Account to see if it was tied with your account. If you purchased your license from Microsoft, you may find an email notification of the purchase on your email account. Let us know if you have further questions.
@MicrosoftCustomerSupport
Жыл бұрын
Hello there. We hope you're doing well. This is a follow-up message and we just want to know if the issue you've been experiencing has been resolved. If you still need assistance please don't hesitate to contact us so we can extend our support. Stay safe and healthy always!
@isleralvarez1829
8 ай бұрын
TRADUCIR EN ESPAÑOL
@AAbdumalik
4 ай бұрын
BRO THIS NOT WORKING🧐
@KyawZinXtun-p9f
Ай бұрын
0:19
@JosephCpellythird
8 ай бұрын
do i have window
@karmaftw3730
6 ай бұрын
Oof! 😂
@AsibSrabon
17 күн бұрын
Microprokey
@innovationinc.security2885
9 ай бұрын
Help me please, i have error 1053 and 0x80070424. Microsoft store don't work and updating win 10 system too don't work, i from Russia
@MicrosoftCustomerSupport
9 ай бұрын
Hi, there! Thanks for reaching out to us. We understand that you are having difficulties with the errors 0x80070424 and 1053. Our goal is to get your concern sorted out. As we checked here, Error 1053 means users experience the error message 1053, which states, The service did not respond to the start or control request appropriately. This error message is the cause of a timeout that occurs after a request is initiated to start a service; however, it did not respond within the time window. As for the Windows Update Error 0x80070424, it shows that the required system files are not properly registered. To help us further isolate this, please provide us with the following information: 1. Are there any changes made to this error? 2. What troubleshooting steps have you made? For us to resolve Error 0x80070424, follow these steps: 1. Open settings by pressing the Windows key + I 2. Select Update and security 3. On the left pane, select Troubleshoot 4. Under Additional Troubleshooter, select Windows Update and click the Run the troubleshooter button Feel free to reach out to us if you need any further assistance. We hope this helps. Have a good day.
@MicrosoftCustomerSupport
9 ай бұрын
Hi! How are you? We're checking back to know if you are able to update your device after running our Windows Update troubleshooter? If you are able to update to the latest version, are you able to use the Microsoft Store, or it still doesn't work? Please feel free to keep us posted should the issue be fixed or if you still need help so we can continue the support. We'll be expecting your reply. Take care!
@otabekshavkatov2238
9 ай бұрын
I have this problem too
@otabekshavkatov2238
9 ай бұрын
I did your instructions but it doesn't work
@MicrosoftCustomerSupport
9 ай бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/6009iO7qP Thank you for your time, and we hope that you have a great day!
@user-jn2fk2lt6v
Жыл бұрын
บัชีคงบัญชีควยไรมึงมาล็อกเฟสกูหาแม่มึงอะลูกอีดอก
@alberto27026
9 ай бұрын
Muito bom!"
@mohinkhan2503
Жыл бұрын
❤❤❤❤❤❤❤❤❤❤❤❤❤
@carloscavalcante5895
Ай бұрын
nada mais do que nada
@user-se7ep8wp2l
6 ай бұрын
Оксана
@vituco22
5 ай бұрын
NOT UNDERSTAND LANGUAGE
@user-oi4tc6hm4c
4 ай бұрын
0:15 0:17 0:17 0:19 0:19 0:19
@_Red_Hand_
5 ай бұрын
We should all boycott microsoft, they have monopoly and to many sheep are to lazy to change OS
@alejandromatamoro4632
Ай бұрын
I need help on how to always use “Windows 10” on this one computer of mine.
@MicrosoftCustomerSupport
Ай бұрын
Sorry for the delayed response. We understand that you need some assistance regarding your Windows 10, as you want it to always be in use on your device. To better understand your issue, would you mind sharing additional details about the problem? Are you referring to automatically booting Windows OS on your device whenever you start it? We'll wait for your reply.
@MicrosoftCustomerSupport
29 күн бұрын
Hi again! How are you today? This is to check how things are because we haven't heard back from you, and we want to make sure that we leave no customer behind. We've recently asked you to provide us more information about your concern and if you were pertaining to automatically booting Windows OS when starting your device. We'd appreciate it if you'd send us an update on your concern, as we're here to help you further. Thank you, and always take care.
@alejandromatamoro4632
29 күн бұрын
@@MicrosoftCustomerSupport me refiero a activar el Windows 11 Pro
@MicrosoftCustomerSupport
29 күн бұрын
Thank you for your reply and clarification that you need help to activate your Windows 11 Pro. Rest assured that we'll do our best to help you. Also, we want to inform you that here on social media, we can only support and respond in English. Please send us a message translated in English. We'd like to know more about this so we can address all your concerns. Please answer the following questions to help us isolate the issue further: 1. What is the exact error code or message you encounter? 2. Were there any changes made to the device, like hardware replacement or software update? 3. How do you get your Windows 11 Pro license? Is it pre-installed on the device, or did you purchase the license separately? 4. If purchased separately, where did you purchase your product key? Is it from a reseller or from the Microsoft Store? 5. Do you have a copy of your product key, which is 5x5 alphanumeric? (Please don't provide sensitive information, including your Windows product key). We'll wait for your reply.
@MicrosoftCustomerSupport
28 күн бұрын
Hello! We trust that everything is going well with you. It has been some time since you last contacted us regarding the activation issue with Windows 11 Pro. We recently asked you a set of questions to further isolate the issue, but we haven't heard back from you yet. Are you still having an issue? We left your ticket open, and we sincerely hope you get back to us, so we can check into your concern further. Please contact us again at your earliest convenience, so we can utilize all our available resources to check all available resolutions for you. Have a good day and stay safe. Please let us know if this is helpful. We will wait for your reply.
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