In “Unpacking Trading Partner Trust in the Energy Industry,” a white paper by Haslam Global Supply Chain Institute Distinguished Fellow Kate Vitasek, Vitasek and her co-author explore the role trust plays in relationships between buyers and suppliers in the oil and gas and utility sectors.
In their research, sponsored by multinational enterprise-application software company SAP, Vitasek used the comprehensive Compatibility and TrustTM (CaT) assessment, which measures relationship health, to delve into the importance of trust among 23 strategic relationships, with the buying organization asked to select a “good” and “typical” supplier relationship to participate in the study.
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