Thank you Terry for all you do to help others. I just wanted to tell you I had to contact Brother for a problem I ran into, and as I talked to the lady agent, I told her about you and how you were promoting Brother with all your videos to help their customers and educate people on their sewing/embroidery machines. We all are grateful for what you do and we want Brother to know also what a wonderful person you are. The lady ask me again what your name was and she was taking note for Brother company to know about you. I forgot to add your help with other machines Brother makes to help with all sewing needs. Thank you again, and we are watching!! So it does help to let Big Brother know who has their back..😁
@ritaswart6338
2 жыл бұрын
Thanks Terry. With your help 4.03 successfully loaded
@samanthawilliams7287
2 жыл бұрын
I appreciate you SO much! I just helped my 81 year old grandmother and truly couldn’t have figured this out without your help.
@Shasra1
2 жыл бұрын
Thank you. I followed your instructions and it loaded to my machine with no problems!!
@justmeperthau
2 жыл бұрын
Thank you Terry. I would be so lost without all your help. 🥰
@PowerToolsWithThread
2 жыл бұрын
Thanks Terry. I have Win 11 and there was not an option to also download the videos. It's also important to make sure that there are no other active files on the USB drive. It doesn't have to be brand new, but the update should be the only file on the USB when you turn on the machine to update it. Excellent advice to Eject the USB. Awesome video Terry! Thank you!
@terrymaffitt4012
2 жыл бұрын
Hi Becky, good point about not having any other files on the Stick. I’ve mentioned this in other update videos and over and over again in responses to the group. Hope you are enjoying your retirement.
@TNquilter1
2 жыл бұрын
Thanks Terry
@kathyrusche901
2 жыл бұрын
Thank you so much. Worked great!
@susanrudman2693
2 жыл бұрын
Thank You Terry!!
@queeniemcnutter6447
2 жыл бұрын
HELP! Why do you have 13 pages? I have all upgrades and waiting for code for 3. I only have 12.
@terrymaffitt4012
2 жыл бұрын
Do you have My Connection with a 300 series machine? What is your current software version on your machine? Check the page with the number of stitches.
@queeniemcnutter6447
2 жыл бұрын
Hello Terry, I figured it out. I am current on everything, but don't have a scan and cut machine. 13 page is for that. I am on the list for codes update 3. Thank you for responding.
@SewCreative2024
2 жыл бұрын
I downloaded mine on a usb and it was a quick download on my machine
@Alaska551
2 жыл бұрын
How can we check if the videos are installed? My Solaris says the latest version is 4.03.
@karensteiner4961
2 жыл бұрын
That was my question too! When I went into the Brother support page and didn’t see files for the videos. Thank you Terry!!!! 💜
@terrymaffitt4012
2 жыл бұрын
Go to your Help Icon at the top of your luminaire. When you select it, you will see videos on your machine.
@Alaska551
2 жыл бұрын
The icons for Kit 3 are on the videos, but grayed out until I get the upgrade. Is that correct for the upgrade? I so appreciate your help!! Thanks!
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