When I connect the USB and do windows and b it just keeps restarting
@tietsjer1
7 жыл бұрын
Hello. Trying this on hp 15-n25eb without success, I think. All goes well but the right .bin file is not listed. The system board ID is 2170 and there are only two files in the directory: 02169.bin en 0216D.bin. Should I proceed with one of these files?
@Prince-uv6ro
5 жыл бұрын
Can I go to previous version if the updated bios badly slows down the booting speed??
@HPSupport
5 жыл бұрын
+Prince sinha Please follow the guidelines in this document to fix this issue: hp.care/2oSuCXS
@versatilerishabhdevli7234
4 жыл бұрын
sir how to on chipset opton in f.13 bios version. the option are not allowing and able to select them
@HPSupport
4 жыл бұрын
+Rishabh Dewli thanks for reaching out! I understand that you need to know about updating the bios. I'll do my best to assist you. - May I know the model and serial number of your notebook? The instructions for finding the model and serial number can be found here: support.hp.com/in-en/document/c00033108 Let us know.
@titi97x7
8 жыл бұрын
Hello i'm using Lenovo idepad100 win10 i deciede to format my laptop but it was tking so long so i decied to restart the laptop.. now when i turniing it back on it keep restarting by it self and wont go throw thewindows.. please help me out all replyes would help me so so much, thanks!
@Afzan3D
7 жыл бұрын
Please help me my laptop showing white screen on startup and don't run please solve this problem
@ruslanakhmadov5870
4 жыл бұрын
Downloaded bios driver for G6 with another computer. Run it. And after selecting installing path it doesn't shows HP bios update utility. It just shows last installation window with start button. So its impossible to install it on flash. G6 drivers doesn't support this feature? So how to create bios usb for my hp using another computer?
@HPSupport
4 жыл бұрын
+Ruslan Akhmadov Please refer this document to know about updating the bios: hp.care/2qKkzWv
@michelepannacci8520
8 жыл бұрын
Hi Guys, I'm trying to update the Bios to latest version on my DV7-7002el. I've downloaded sp68425.exe and I need to update using an usb stick (no windows on that laptop). I'm running it in Windows 7 but I cannot select any drive in HP System update utility (Create recovery USB flash drive is selected) but cannot go ahead because the "Next" button is grayed out and is not selectable. How to fix this?
@patrickkelly8508
8 жыл бұрын
At 2:04 you are able to change the file destination, and after you press next the BIOS update utility opens up, however when i accept the terms and conditions, the wizard does not give me the option to save destination; it automatically saves to The C Drive (programfilesx86) - like it installed on my Acer laptop, and the BIOS update utility doesn't pop up after that, so i cant create the recover USB flash drive... i even restored my system to before i even installed anything so that maybe it would work, but it did the exact same thing... Please help, i'm so confused and have no clue what the problem is, or what's causing the installation wizard to do this. Need support
@naveenpavithran5545
8 жыл бұрын
hi,i have hp notebook.its not showing any dvmt settings for increasing vram in bios . Is that possible to change?
@Rick2003
7 жыл бұрын
I don't have the option to select HP TOOLS USB DRIVE
@victoreljoker8094
7 жыл бұрын
Please I want to help-How i can update the BIOS when Windows does not start on desktop Machine
@cybercafekhalsa
8 жыл бұрын
Legacy support in bios option not show in my laptop
@demontagemontage
3 жыл бұрын
thank you
@HPSupport
3 жыл бұрын
+Démontage & Montage I am glad to know that the video was very useful to you.
@demontagemontage
3 жыл бұрын
@@HPSupport of corse
@kiratkhinda8853
7 жыл бұрын
sir i cant find firmware option
@LeChercheurConstant
4 жыл бұрын
Hi, insydeflash does not run on my windows 10 pc (after compatability with windows 7 and administrator mode), I want to update the Bios on my HP pavillon g6 using this method, since I have a quick test error 303. But I cannot put the updated Bios on a USB. Can u help me? Thank you! Error : Insydedrive cannot load the drive...
@HPSupport
4 жыл бұрын
+Giorgi Accad Please refer this document to know about updating the bios: hp.care/2qKkzWv
@LeChercheurConstant
4 жыл бұрын
@@HPSupport This is the original document I followed.
@victoreljoker8094
7 жыл бұрын
How i can update the BIOS when Windows does not star on desktop Machine
@durvalsantos9635
7 жыл бұрын
I did not follow this steps and my Pavilion x360 doesn't turn on. What do i do? I only left the default configurations go on without a flash drive.
@KadwaSach369
6 жыл бұрын
My bios is not opening at all when i press f10
@HPComputingSupport
6 жыл бұрын
+Anup Kumar This document contains information on what the BIOS program is and how to use the BIOS Setup utility: bit.ly/2q4xvoE
@mostafashatila8740
7 жыл бұрын
go to the bios management and then going to the bios update they told me (there is no update available ) this for windows 7 64 bit hp pavilion g7 1207ee
@mostafashatila8740
7 жыл бұрын
I go to the bios management and then going to the bios update they told me (there is no update available ) this for windows 7 64 bit ho pavilion g7 1207ee
@Airconcleaner
3 жыл бұрын
Beautiful...Thnks kid,,,this is very helpful..from philippines
@HPSupport
3 жыл бұрын
+JpTV Official Channel Glad to know that the video has helped you fix the issue.
@BeudohChannel
7 жыл бұрын
that is different with my device. I did not saw the firmware update
@latoriarichardson6754
2 жыл бұрын
This may not help you now but maybe it will help someone else. You should press F2 continually as the computer is starting. You will then see a short menu and you will need to press F2 again in order to see the HP PC Hardware Diagnostic UEFI screen.
@abbasfatullaev
5 жыл бұрын
is there any fresh bios for System ID : 0832B (HP 250 G6, current BIOS f.21)
@HPComputingSupport
5 жыл бұрын
+Abbas Fatullaev The latest bios version available for your notebook is F.42 Rev.A. You can update it from here: bitly.com/2y5roUv
@Joshmanfang
9 жыл бұрын
Does BIOS automatically Update? I clicked update and shutdown on my computer. When I turned it on it automatically updated the bios
@Dubfiance
6 жыл бұрын
Im trying to do this on an HP 2000 notebook but i dont even have that sort of menu when i go into the esc menu. I mean it does have the f2 entry but the menu looks different i know this device has UEFI since its in the actual BIOS setting... And the menu only has the testing options. There is nothing about updating the BIOS in it
@HPComputingSupport
6 жыл бұрын
+Thomas Galland The steps to update the bios for your HP notebook is mentioned in this document: bitly.com/2LRx3Cl
@Urepent
7 жыл бұрын
Question: What happen when it said BIOS update not available? I got Bios version f.10 in my non working HP ENVY m6 Notebook PC? Is there any way to upgrade the BIOS version?
@HPComputingSupport
7 жыл бұрын
+Anna Hermali I see that you are experiencing an issue in upgrading the Bios of your laptop. Please have a look at the following document to know about updating the bios on your laptop: hp.care/2kI05sb. A system recovery completely erases all files, programs, and saved work on the hard drive. Always back up important information before attempting a recovery.
@pleaselistentomarx151
7 жыл бұрын
l want to update my BlOS yet when l pick my model in the support, windows 10 doesnt show up. Can l install windows 8 Bios driver into my windows 10?
@HPComputingSupport
7 жыл бұрын
+Joel Taipa We understand that you are experiencing an issue in updating the Bios on your HP Computer. Please have a look at this document to know about updating the Bios on your computer: hp.care/2omZfmp.
@andreaz747
5 жыл бұрын
It does not give me the option to choose where to save the file, it just opens a command prompt window and then closes out and nothing happens.
@HPSupport
5 жыл бұрын
+Andrea Z Please refer this document to know about updating bios on your unit: hp.care/2nRfhD5
@garrydwayneponce9211
7 жыл бұрын
does it needs to be online or needs internet connection even if you already have it in ur usb?
@HPComputingSupport
7 жыл бұрын
+Garry Dwayne Ponce I understand that you want to know whether you need an Internet connection to update the bios if you have already downloaded the update and saved it to removable media. If you have already downloaded and saved the update, there is no need of Internet connection. Please follow the guidelines in this document: hp.care/2sUv7ks
@cristianrojas4969
8 жыл бұрын
I had a problem when I tried to restore the orignal configuration of de BIOS. (whit "load setup defaults") Now the system doesnt intiate windows. Instead, it shows the message of "preparando reparo automatico", and then the laptop shut down. Sometimes nor even that message appears and shut down. My laptop is a HP envy 14 k027cl
@HPComputingSupport
8 жыл бұрын
+Cristian Rojas Assuming that you are using Windows 8, give this document a try: HP Notebook PCs - Computer Does Not Start (Windows 8) - ( ow.ly/UM5N6 ). Let me know the results and verify the operating system you are using.
@mohammary306
8 жыл бұрын
hi I just rested my PC and I accendlty restarted it and I lost my CD update so what do i do my dad is so angry it was his PC please can you help me my PC is pavilion Dv6 Hp I beg you to help
@MrLalliGrewal
8 жыл бұрын
after installing windows 10 on Entertainment Notebook HP Pavilion dv6-3106sl unable to connect my smart tv via hdmi. Any solution?
@HPComputingSupport
8 жыл бұрын
+MrLalliGrewal After the upgrade did you check in Device Manager to see if the graphics adapter is showing up without an error? Checking the support page for your model there are no drivers for it for Windows 10. You can try using the native Windows 10 drivers, or try installing the original video driver for Windows 7 using compatibility mode in Windows 10. Le me know if that helps at all.
@babusakil1518
7 жыл бұрын
plz help me Hp 14-r217tu Bios updating video....
@HPComputingSupport
7 жыл бұрын
+babu sakil I understand that you are experiencing an issue in updating the bios on your HP Notebook - 14-r217tu. Please follow the guidelines in this document to perform system recovery on your notebook: hp.care/2sxMmYE
@sanjayrajmaheta
6 жыл бұрын
Sir I have HP Compaq nc8430 Problem is at that time bios opening error given insert smart cart from reader Actually what's tha problem Please help I can't open bios setup
@HPComputingSupport
6 жыл бұрын
+Sanjay Maheta Once the computer is booted to windows successfully go to the "Device Manager" find the "Smart Card" Device and then right click on the device. Click on the "properties" and click on the "Drivers" tab. Then click "Disable" disable the Hardware. Click on "OK" and "APPLY". Restart the computer. This will resolve the issue.
@wh1tephoon555
8 жыл бұрын
thank you i am so happy now all is working i understud is easily
@HPComputingSupport
8 жыл бұрын
I am happy to hear it.
@supertuesday600
Жыл бұрын
@@HPComputingSupportare you fake?
@sumanprasad5832
7 жыл бұрын
plz help me in my laptop biso their is no video ram increase (vram) option
@HPComputingSupport
7 жыл бұрын
+Suman prasad I see that you want to know about increasing the video memory on your HP laptop. Unfortunately no way you can do this on your laptop. The system will allocate available system RAM to video RAM up to the max limit when required.
@celinamoore4909
7 жыл бұрын
My daughter has a HP F9H60UA notebook laptop. windows 8.1. Said" ran into a problem and needs to restart. Collecting error info, We'll restart for you." Just a loop with the hp logo,then the blue screen with that message, but never restarts. Wont show the advanced options windows. When I done the Bplus windows hold down,this madethe caps lock led light flash. Pauses blinks 2 times. your website said this meant "BIOS Corruption Failure" update the IOS. There were 2 updates I found there. I got the new one on my flashdrive. I done like your video said. Said update was successful. Fan came on. But went back into that loop..Help!! What to do now?? All my daughters stuff is on this laptop!!
@HPComputingSupport
7 жыл бұрын
+Celina Moore Try to boot in safe mode, Safe Mode is a diagnostic mode that allows you to use Windows with basic drivers. If you encounter errors or software problems in Windows, restarting in Safe Mode allows you to continue working and troubleshoot the problem and data backup.Windows 7 Safe Mode: hp.care/2ubug1e Windows Safe Mode ( Windows 10, 8: hp.care/2sLtWaq )
@AkamEkram
7 жыл бұрын
my computer hp removed boot not found the boot how to install boot ? model hp 4_1080ee
@HPComputingSupport
7 жыл бұрын
+Akam Ekram It could be an issue with the hard drive or operating system. I suggest you try the following document in order to resolve the issue: hp.care/2tFBD24
@mohammary306
8 жыл бұрын
Thanks it works fine your the best☺
@HPComputingSupport
8 жыл бұрын
It is very nice to hear it, and thank you for the feedback!
@SuperLysenko
9 жыл бұрын
dv6-2035er I power on with Win+B and USB Flash FAT32 with 3635F13.BIN in the root. 3635F13.BIN is renamed file 3635F13.FD from package sp47531. I hear one beep then notebook re-powers with black screen and caps lock + num lock led flashing. How to flash BIOS?
@SuperLysenko
9 жыл бұрын
+SuperLysenko BTW I have no HDD
@HPComputingSupport
9 жыл бұрын
+SuperLysenko There is a troubleshooting document titled "HP Notebook PCs - Restoring the BIOS" that has the steps to restore the BIOS. To find the document please search for C02693833 on HP's home page or using Google search.
@seewhatinside5764
8 жыл бұрын
I forgot my bios admin password (probook 4540s) . can I recove r it?
@tahirbutt16990
7 жыл бұрын
i aslo forgot :(
@jellyman0463
8 жыл бұрын
I'm currently using an Hp-pavilion x2 (which has the detachable keyboard) and it is stuck in an update loop that doesn't allow for any loading screen and just jumps to the update attempt. Is there anyway that I can bypass this? I used a USB to get some BIOS updates, but it just says that it is unable to open BIOS image file
@HPComputingSupport
8 жыл бұрын
+jellyman0463 Try using this: HP PCs - Using Microsoft System Restore (Windows 10, 8) - ( ow.ly/10s9x7 ). There are instructions on how to start System Restore when the computer does not boot properly. If you can get to the menu, use a restore point from before the update that seems to be the culprit. Let me know how that works for you.
@Chazzzz1975
9 жыл бұрын
Tengo una pc portatil compaq presario CQ43-171LA, tenia de fabrica el sistema operativo windows 7 starter, se actualizo a windows 10, este nuevo sistema operativo no me gusto, trate de recuperar mi antiguo windows 7 pero en el proceso de recuperacion se apago la notebook y se interrumpio el proceso, ahora que la enciendo me aparece este mensaje ""an operating sistem wasn´t found try disconnecting driver that dont contain an operating sistem"" como recuperar mi equipo a modo de fabrica,, gracias por tu atencion
@HPComputingSupport
9 жыл бұрын
+Carlos A. Leyva Paniagua I recommend following the steps in this document on HP Products - Where Do I Find Windows 10 Drivers and Software for My Model?, which should help to return your system back to Windows 7. This resource can be found by Google searching "c04758308".
@zvio_3654
8 жыл бұрын
hi my bios setup utility (advanced) menu not found only "main boot security exit" Advanced not found plz help :(
@HPComputingSupport
8 жыл бұрын
+zvio _ What is the full product number for the computer? ( ow.ly/DKshH ) Also, what is the type of BIOS installed? The options and menu structure is going to vary, for the various types of BIOS software out there.
@bachichunduryify
8 жыл бұрын
good info
@HPComputingSupport
8 жыл бұрын
+bachi chundury Happy it helped.
@rvrankoti105
8 жыл бұрын
Hiii Hp I Have issue with my laptop hp 2000. In my hp 2000 notebook i have windows 10 but my windows is not starting because my laptop showing me (Boot Device not found) (3FO) can u Tell me how to fix it..........and i searched on (support.hp.com) but their is no (drivers and software for windows 10 ..........
@HPComputingSupport
8 жыл бұрын
+Ravi avi Ranakoti I recommend that you please start by reviewing Microsoft’s Windows 10 System Requirements (link at the end of the paragraph) to check if your notebook will support Windows 10. It never hurts to use it as a check. www.microsoft.com/en-us/windows/windows-10-specifications If it passes the Windows 10 requirements test, then please review the document titled "HP Products - Common Solutions for Windows 10". It is a troubleshooting document for Windows 10. To find the document please search for C04773236 on HP's home page or using Google search.
@bestvine1757
7 жыл бұрын
Non-System disk or disk error replace and strike any key when ready
@HPComputingSupport
7 жыл бұрын
+badre mandil Please follow the steps in this document to fix this issue: hp.care/2ql8zdX
@yefgheni8899
5 жыл бұрын
hello. After i instal pn the usb, the window with HP system bios utility doesnt pop up? what can I do? I also cant find the system board ID in system information...
@yefgheni8899
5 жыл бұрын
its an old HP Compaq dc7700 Ultra-slim Desktop PC - sn ET092AV
@HPSupport
5 жыл бұрын
+Chinan Ovidiu Please update the bios as mentioned in steps under this document: bitly.com/2VyFCrQ
@suleimanaliyu351
6 жыл бұрын
Hello Hp support, i have HP 255 G1 but if press Esc +F2 i cant see my firmware management in the Hardwire Diagnostic UEFI at all help me please
@HPComputingSupport
6 жыл бұрын
+suleiman aliyu Use the following steps to find and install an updated BIOS: hp.care/2qKkzWv
@jhalkochannels
7 ай бұрын
Hi I have hp mini laptop 210-1100tu and windows is 7 but when I create bios recovery flash drive then hp bios update recovery option not show please help me
@HPSupport
7 ай бұрын
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in creating bios recovery flash drive. I will do my best to assist you. The HP Cloud Recovery Download Tool allows you to download recovery software to a USB drive. Please refer this document for more information: hp.care/3SxcMHD Regards, HP Support
@josephayensu8250
7 жыл бұрын
Please after executing this, will my personal files be deleted?
@HPComputingSupport
7 жыл бұрын
+Joseph Ayensu I understand that you want to know whether updating the bios will result is data loss. Updating BIOS has no relation with Hard Drive data. And updating BIOS will not wipe out files.If your Hard Drive fails -- then you could lose your files.
@josephayensu8250
7 жыл бұрын
Okay. I understand perfectly your response. Thank you
@HPComputingSupport
7 жыл бұрын
+Joseph Ayensu I am glad to know that the information provided was useful to you.
@josephayensu8250
7 жыл бұрын
Please I just checked the test logs and am getting GTSDW8-84X8LR-RXG2MF-60RN03 from it. Can you please HELP?
@HPComputingSupport
7 жыл бұрын
+Joseph Ayensu Please refer the instructions in this document to know about updating the Bios on your HP laptop: hp.care/2rtaSKc
@Joseftj1982
3 жыл бұрын
Can we do this with Android phone
@HPSupport
3 жыл бұрын
+Shinoj Thundam Nope. You cannot do it with the phone.
@faizmuhammad4113
6 жыл бұрын
help !!! i downloaded BIOS based on my notebook type,and go through that exactly like that video but keep fail and show some error message 1. IHSI: Get support mode fail in SMI! 2. BIOS did not support Insyde flash........
@HPComputingSupport
6 жыл бұрын
+faiz muhammad I found this link that may help you: hp.care/2o9aCfZ and the BIOS for your notebook can be found in the link below: bit.ly/2wDxWaF
@wanaimroz
8 жыл бұрын
Since i upgraded my bios... i am facing driver conflicts.. like amd graphic card driver error... no wifi.. so i tried to downgrade my bios firmware but i am unable to downgrade it. i tried how the video shows.. but i get message of compatibility issue.. win + B key is not working. i have hp-15n004tx.. with board id - 2184 , current bios F.70. plz help
@HPComputingSupport
8 жыл бұрын
What is the exact error message you are getting? Some BIOS updates cannot be reverted once installed. This may be one of them. There is a similar issue when upgrading an operating system. Some BIOS files need to have a specific set of Operating systems installed in order to update. If the OS is not one of the those recognized by the file, a BIOS will not update. This has created the situation of a BIOS fix being available, but someone updated to Windows 10 before installing the BIOS update, and now that update will not install. You would need to revert the OS installation, to be able to install that earlier BIOS. You may be running into one of those sorts of issues.
@wanaimroz
8 жыл бұрын
+HP Computing Support Thnx for your reply.. Actually i upgrade my bios while i was using windows 8.1 and after that all the problem started, and unfortunately it cannot b downgraded. I installed windows 10 and its working decent.. But i hate windows 10 and its a compromise.. I tried to say goodbye to windows.. But same problem began after installing ubuntu. I am stuck and regretting... Why i bought hp 15-n004tx. 😖
@supertuesday600
Жыл бұрын
@@HPComputingSupportyou fake yet?
@Retexz
8 жыл бұрын
Can you fix the insydeflash app so it doesnt show up????? wouldve save a lot of time for ppl
@HPComputingSupport
8 жыл бұрын
+Joel Winter Please read this post by Matt_Lo on the HP Support Forums ( ow.ly/Whgkn ) which explains that the pop up is letting you know that there is a BIOS update for your HP product.
@Retexz
8 жыл бұрын
+HP Computing Support I can't find my BIOS file for my HP dv6-2133eo because you have apparently removed it from your website: support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-2100-Entertainment-Notebook-PC-series/4041735/model/4123859 I can download it from thirdparty websites but its only the damn Insydeflash shit that comes up and i dont want to install that on my other non HP computer?? My HP is dead, 2/2 flashing which indicates Bios corruption. I cant select any other device to install it on with that shitty program and it isnt at all as your "HP System BIOS Update Utility". Why is that so? foolish. Next computer ill buy will not be a HP or Compaq if I have no other options than buying a new one with this problem. Regards Joel
@Retexz
8 жыл бұрын
+HP Computing Support The reason i couldn't see the download button for BIOS is because im on Windows 10 with my other PC, but anyway. The program as you show in this video isnt there. Ive tried on my own to get it to the USB, and I have succeeded in one way. 5 beeps which indicates successful boot but the laptop turns off after 5 beeps, whyy???? and, ive gotten 6 beeps which shouldnt even be possible. IM LOST
@aliouniasse5561
7 жыл бұрын
SO I did all your steps then when the update finished the system restarts then it went back to the boot device not found please help me
@myworldmyway7231
7 жыл бұрын
my HP Notebook 14-am010TX dont support win 7 why?
@HPComputingSupport
7 жыл бұрын
+Shahadat Hossain If you have an HP notebook PC that shipped with Windows 10, you should not attempt to downgrade to Windows 7 or Vista. Changing the operating system (OS) can cause severe operational problems. Many of the components, such as sound, video, graphics, network connectivity, drives, or other devices and peripherals, may have limited functionality, or may not work at all. You should do some research on the support policies of hardware and software manufacturers, and review the problems experienced by other users before you consider changing the operating system.
@onesoul9221
7 жыл бұрын
I have a problem with my laptop . If I open it, this massage shows to me "BOOT DEVICE Not FOUND " & if I press F10 and open system configuration then boot options, then I can't find the legacy support option? Why !! & what can i do !! I tried to download windows 10 on my flash memory then plugged it on my laptop but it doesn't respond to it. Help please *-*
@HPComputingSupport
7 жыл бұрын
+One Soul The BIOS can be configured to specify the order in which the computer will access available bootable hardware devices. The most common bootable devices are the internal hard drive, external USB drive, optical CD/DVD-ROM drive, and network adapter. If a device fails during the process of checking each device for the required bootable files, A hard or forced reset erases all information in the computer memory and might restore functionality: hp.care/2oVEO3j
@onesoul9221
7 жыл бұрын
HP Computing Support Yeah I did it and burn windows 10 on my flash memory, with this program: www.top-password.com/iso2disc.html It works great 👍.
@HPComputingSupport
7 жыл бұрын
+One Soul That's great to hear. I'm glad it helped so much!
@MusaKhan17
7 жыл бұрын
Followed all the steps but when I came to see the .bin files to update the bios after getting into the menu after pressing F2, I couldn't find a .bin file that matches with my System ID, please help
@MusaKhan17
7 жыл бұрын
My operating windows is Windows 10, x64. And the System ID is 1963. The .bin files are only 1961 and 1966. What should I do?
@HPComputingSupport
7 жыл бұрын
+Musa Khan I would personally suggest you to contact the HP Phone Support: hp.care/2oEj8Fb for further assistance.
@madrasafaizululoomkamaaliy205
2 жыл бұрын
Using model no. 20 - C416il. Support says "no updates available" please guide me
@HPSupport
2 жыл бұрын
Hi there, thanks for contacting! I understand that you are experiencing an issue in updating the bios of your computer. I will do my best to assist you. Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu - Social Media Tech Support
@jdjorge7405
8 жыл бұрын
Hi, all this is a nonsense because if my Windows cannot start at all how do I access the bios?
@HPComputingSupport
8 жыл бұрын
+JD Jorge There is a difference between Windows not loading and a computer not starting. It all comes down to what the actual issue is. If you are getting to the point of a logo or Windows splash screen coming up, but then not progressing, then you are likely still able to get into the BIOS. On the other hand if your computer shows no sign of any activity, no LEDs, no sound of the hard drive spinning up, then you have a completely different issue compared to what this is to help. From what you wrote it sounds like you are more in the Computer does not start side of the problem. Depending on what operating system or type of computer you are using, you may find one of these documents helpful. HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP) ow.ly/UM5K1 HP Notebook PCs - Computer Does Not Start (Windows 8) ow.ly/UM5N6 HP PCs - Computer Does Not Start (Windows 7) ow.ly/UM65W HP Desktop PCs - Computer Does Not Start (Windows 10,8) ow.ly/VABxZ Let us know if you need any further help.
@PVSKharoud
8 жыл бұрын
+HP Computing Support can you please provide with instructions on how to boot into BIOS, i have hp pavilion ab521tx laptop. Thanks.
@HPComputingSupport
8 жыл бұрын
+PVS Kharoud Please see this document which ins the section on Accessing the BIOS covers the different methods: HP Notebook PCs - BIOS Setup Information and Menu Options - ( ow.ly/4mZHIy ).
@uttiya10
8 жыл бұрын
does this work with a bios screen
@HPComputingSupport
8 жыл бұрын
That method is for when the computer will not start properly to Windows, and you suspect you need to update the BIOS to resolve the issue. You may be able to get into a BIOS screen, despite the Windows startup issue.
@Thekiddus9
3 жыл бұрын
Can we update bios with windows +B
@HPSupport
3 жыл бұрын
+tincy shiji Download and install updates to the computer BIOS as mentioned here: hp.care/2qKkzWv This process is also known as 'flashing the BIOS'.
@linushg55
7 жыл бұрын
After the instalition for the toll hass finisshed it doesnet oppen upp "Hp system BIOS Update utilty" I am using a difrent computer to make the usb how do i make it run the program?
@HPComputingSupport
7 жыл бұрын
+linushg55 Try to Reset the boot order to the default settings, The BIOS settings are generally found in the Maintenance and Service Guide. To reset the boot order to the default settings, follow the steps below: Turn on or restart the computer. While the display is blank, press the f10 key to enter the BIOS settings menu. Press the f9 key to reset the BIOS to the default settings. Press the f10 key to save the changes and exit the BIOS settings menu.
@ha2211
Жыл бұрын
Hi..I have Hp touchsmart IQ527.. I Wrote S/N and tried model no too but nothing...Ineed imm iv-cf bios 5.07 file or later
@HPSupport
Жыл бұрын
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in updating the bios. I will do my best to assist you. Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu - Social Media Tech Support
@williamsernestodamazogarci20
7 жыл бұрын
how can I restore the bios on elitePad 900 when windows does not start? I have the 501 code error. thanks
@HPComputingSupport
7 жыл бұрын
+Williams Dámazo We understand that you are experiencing an issue in restring the bios of your HP ElitePad 900. We apologize for the inconvenience caused to you. Please follow the instructions in the section Recovering the notebook BIOS using an external storage device from below link: hp.care/2mhL6ru to fix this issue.
@williamsernestodamazogarci20
7 жыл бұрын
Hello, thank you for your response. I followed the instructions in the section Recovering the notebook BIOS using an external storage device, but I'm stagnated at the step "5. The webpage lists the available downloads for your computer. If a BIOS category is listed, click BIOS". In my case, there is not a BIOS category so I do not know what to choose. I have a HP ElitePad 900. Thanks
@HPComputingSupport
7 жыл бұрын
+Williams Dámazo We understand that you are experiencing an issue in restring the bios of your HP ElitePad 900. Please try the steps mentioned in the section Performing a system recovery (Page number 72) to fix this issue: hp.care/2nehY2A
@williamsernestodamazogarci20
7 жыл бұрын
Hello, thanks for your response. Page number 72 does not exist. Perfoming a system recovery section is quite diferent from Recovering the notebook BIOS using an external storage device. I can not access windows on the tablet and I have 501 code error.
@bittercolesaul
5 жыл бұрын
how long does this restart with LED lights usually take?
@HPComputingSupport
5 жыл бұрын
+Osman Irsmambetov Please perform the steps mentioned in this document to fix this issue: hp.care/2nRfhD5
@norskfinsk
8 жыл бұрын
What USB thing i need i have one that i have format to FAT 32 and its 4gb but when i try to save bios to the USB i cant press next.
@HPComputingSupport
8 жыл бұрын
What is the model# of the computer, and is the BIOS UEFI based?
@doobiedo63
8 жыл бұрын
I updated a DV7-1150US from Vista to Windows 10. I utilized DISKPART to clean the hard drive and then Formatted it. I did a clean install of WIndows Vista then upgraded to Windows 10. Everything was working perfectly fine UNTIL I went to the HP website and updated my original BIOS (Compal version F10) and utilized the flash that came with the update from HP. After i did the update, I went straight to the black screen of death and turned my computer into a paperweight. It blinks 4 times to indicate a "graphics" problem...which is either bullcrap or the update fried my graphics driver... I can't even access the BIOS. I've tried the Windows Key+B...nothing. I tried to download this utility but it goes right to the Insyde installer instead of asking me to create a disk or USB. Nothing works...maybe a 12 gauge shotshell to the computer may help...
@hanskleinert6186
5 жыл бұрын
I had the same issue would you please tell me what you did next ?
@HPSupport
5 жыл бұрын
+Hans Kleinert We would request you to kindly contact HP Phone support for service related options. Click on this link to contact HP Phone support: hp.care/2oBzBNI
@Viralvideos-ge4fs
5 жыл бұрын
Sir I can't see the advance option in bios plz help
@HPSupport
5 жыл бұрын
+legend gaming Yt thanks for reaching out! I understand that you are experiencing an issue in updating the bios. I'll do my best to assist you. Please refer to the instructions under this document to fix this issue: hp.care/2nRfhD5 Let us know how it goes.
@anasinfotech6970
7 жыл бұрын
i have a problem in windows boot manager my pcis hp envy 14-1212tx help me please File: \boot\BCD statuts: 0x000000f
@HPComputingSupport
7 жыл бұрын
+Anas Infotech Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
@sspunnn71
6 жыл бұрын
HP Computing Support b
@saints3824
2 жыл бұрын
im trying to update bios on HP Pavilion p7-1534. when it restarts i get a message to hit escape but nothing happens and it just goes to log on screen. am i doing something wrong? im letting the HP site help me but im not sure if im doing it right.
@HPSupport
2 жыл бұрын
+Saints Please refer to the instructions mentioned under this document to fix this issue: bit.ly/3uDkB0o
@nanabanana6181
7 жыл бұрын
do i select acpi or bios help
@HPComputingSupport
7 жыл бұрын
+nana banana We understand that you are experiencing an issue in updating the Bios of your system. Please refer the section "Updating the BIOS when Windows does not start (Windows 10, 8, 7)" from following document to fix this issue: hp.care/2m0lEIs
@sharmilashaik178
10 ай бұрын
I am unable to enter BIOS settings menu after pressing f10 key..what should I do..can you please help me
@HPSupport
10 ай бұрын
Hi Sharmila, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in entering the bios of your computer. I will do my best to assist you. Please refer this document to know about entering the bios: bit.ly/374MZyh Binu-HP Social Media Tech Support
@subhamchakraborty7721
7 жыл бұрын
Is it necessary to download the BIOS from Internet Explorer..?
@HPComputingSupport
7 жыл бұрын
+Subham Chakraborty We understand that you want to know about updating Bios on your HP Laptop. You can use any browser for updating the Bios. The instructions for updating the Bios can be found in the following document: hp.care/2m0lEIs
@hollywood2012
7 жыл бұрын
does not give me option to save to usb any help
@HPComputingSupport
7 жыл бұрын
+SolomonJnr Blog If your computer does not boot into the operating system, use another computer with an Internet connection to download the BIOS and save it to a USB drive. Note; Connect a blank USB drive to the computer in order to save Bios file.
@Tournicutty
8 жыл бұрын
After clicking "Next" from the InstallShield it proceeds to extract it to C:\swsetup. There is only 1 file in the folder called "Insydeflash". There is no "select location to save" option. The BIOS file is "sp60458.exe for Win7 Envy 17-3270nr notebook.
@HPComputingSupport
8 жыл бұрын
+Tournicutty As you are not getting the select location option, and it saves to the C:\swsetup folder, does it then proceed to the screen giving the option to Create Recovery USB flash drive? If so finish that process.
@kjhkjhlkgjklggkhk
9 жыл бұрын
great video however the bios needed is not on my USB. Model 15-J052NR. Running Windows 8.1. System board ID : 1962. I downloaded both possible updates but do not have a 01962 available. I only have a 01961 and 01996. What is the problem?
@HPComputingSupport
9 жыл бұрын
***** I recommend following the steps in this document on Restoring the BIOS. This can be found by Google searching "c02693833". If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
@oahiduzzamantipu3013
7 жыл бұрын
This system is not work update in bios/ UEFI
@firdousahmad7180
7 жыл бұрын
bios not showing firmware
@HPComputingSupport
7 жыл бұрын
+ firdous ahmad Please follow the steps in the document in order locate and Install Updated BIOS, Drivers, and Software: hp.care/2nnVD4C
@DarkLianth
5 жыл бұрын
Install the HP UEFI PC hardware diagnostics from the same HP page, from the model of your computer and follow the steps of the video.
@forgalzz7
5 жыл бұрын
@@HPComputingSupport And how do you do that when Windows does not start?
@Kuri0
6 жыл бұрын
I have Linux installed on my laptop and when I go to F2 diagnostics it goes to a screen that looks different (black with tests). And when I download the BIOS update from a windows computer I don't get the option to make a USB drive
@HPComputingSupport
6 жыл бұрын
+Curi0 The steps to update the bios can be found in this document: hp.care/2qKkzWv
@Kuri0
6 жыл бұрын
HP Computing Support I used a USB with windows to install it and now I'm on the latest BIOS
@HPComputingSupport
6 жыл бұрын
+Curi0 You're welcome.
@Kuri0
6 жыл бұрын
HP Computing Support thx for all the help
@supertuesday600
Жыл бұрын
@@HPComputingSupportyou fake yet?
@waqasali-il8tk
6 жыл бұрын
can any one help me about this error ...2215 eit failure when system starts shows this error i have tried to restore the system but didnt work plz help me
@HPComputingSupport
6 жыл бұрын
+waqas ali Please let me know the complete model number of your unit so that I can check the details for you.
@ashutoshverma8074
8 жыл бұрын
Hp 450 notebook pc. BIOS downloaded and update started as guided by the update tool. Extraction done. Flashing message shown. PC restarted, show flashing message for a while then pc went black screen. No booting anymore. Please help. Tried key press method too, no screen showing up.
@HPComputingSupport
8 жыл бұрын
Firstly, I would suggest that you edit your post to remove the email address. For the issue you describe try out: HP Notebook PCs - Restoring the BIOS - ( ow.ly/YJmX300iN13 ) and see if that helps at all.
@ashutoshverma8074
8 жыл бұрын
Sorry. It didn't worked too. The notebook stops at a black screen and it did not enter any of the Boot Options. It does not boot and the Caps Lock LED blinks. Notebook turns on as the fan spinning, but there is no video on the display monitor, and it does not boot into the operating system.
@HPComputingSupport
8 жыл бұрын
Please see: HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code - ( ow.ly/4naJjV ). Presumably you are getting a pattern of 2 flashes indicating BIOS corruption. Following the instructions indicated, and if that does not help, then you should contact HP phone support.
@ashutoshverma8074
8 жыл бұрын
Thanks a lot. System boot now. I got pattern of 3 flashes. Reseated RAM and windows open now.
@HPComputingSupport
8 жыл бұрын
+Ashutosh Verma I am very happy to hear it. Often, half the battle is just knowing what your computer is trying to tell you. I am glad you are again up and running.
@top1o247
7 жыл бұрын
Can i increase dedicated video memory after updating bios
@HPComputingSupport
7 жыл бұрын
+Monster University We do not recommend to increase video memory on HP computers.
@top1o247
7 жыл бұрын
HP Computing Support thanx for replying
@khacliem6805
6 жыл бұрын
I can not update bios for HP Pavilion Notebook - 15-ab252tx, the source do not have id maniboard 80A4??, please help me!!
@HPComputingSupport
6 жыл бұрын
+khac liem Please follow the guidelines in this document to update the bios of your laptop: bit.ly/2FqNu5Z
@Unknown012-x8f
4 жыл бұрын
i cant update mine because i forgot my admin password, please help
@HPSupport
4 жыл бұрын
+David Bin Please follow these steps to reach phone support team to fix the password issue. Step 1. Open link: www.hp.com/contacthp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
@toast3
8 жыл бұрын
This would be great... except when I tried, it didn't ask me where to install it, then, after moving the file to the right place, the three radio buttons were all disabled, making it useless. False hope.
@Joshmanfang
9 жыл бұрын
It also said the screen may be blank a few minutes with led flashing lights
@HPComputingSupport
9 жыл бұрын
JayDox Is your computer experiencing any issues after updating the BIOS? The update process is automatic once you enable it to update through the HP Support Assistant.
@Joshmanfang
9 жыл бұрын
Nope. No problems
@jemuelmarklada5755
7 жыл бұрын
mine says BIOS did not support Insydeflash
@WyvernElevators
5 жыл бұрын
does it work on hp omen with intel core i7 8750h coffee lake ?
@HPSupport
5 жыл бұрын
+Wyvern.Elevators.14791 This should work on all HP computers with Windows 8 or 7.
@bojankeee
8 жыл бұрын
Hello HP I have issue with my HP laptop and on the end it seems that I have to update my BIOS without Windows, because I cannot start Windows. I've downloaded latest version of BIOS for my laptop (from support.hp.com), I followed all steps as you explained in video, but it never started "HP System BIOS Update Utility". In stead it starts InsydeFlash app and offering me to update BIOS from Windows. I need to run BIOS update without Windows. Can you explain to me what is happening? Why I do not get HP System BIOS Update Utility? (I tried also older version of BIOS update from hp site) Than you in advance Bojan
@HPComputingSupport
8 жыл бұрын
+Bojan Kenjic Matt_Lo on the HP Support Forums, explains what InsydeFlash is in the thread titled "InsydeFlash random popup on HP Pavillion (don't know model)". Please look for his answer that was marked as the accepted solution. If you search for the thread title using Google search, the forum thread should be the first hit.
@bojankeee
8 жыл бұрын
+HP Desktop and Mobile Device Help I managed to fix my laptop. Even though your videos didn't help me directly, I've found them very useful for future... I recommend this channel to all my friends... Just continue with good work! Best regards
@HPComputingSupport
8 жыл бұрын
+Bojan Kenjic Thank you so very much. Your words are very touching. Best regards to you as well.
@Retexz
8 жыл бұрын
+HP Desktop and Mobile Device Help Im trying to update the bios on another computer and i dont get what the forum thread said to help me. I can't install the bios update on my usb driver because of this disturbing "INSYDE-PROGRAM THING". Like, theres no option now for me for updating my bios because i cant. Im always unlucky in everything i do...
@Retexz
8 жыл бұрын
+HP Desktop and Mobile Device Help My laptop is dead so i cant install it through that
@madnux
3 жыл бұрын
Cant update, I cant even enter on BIOS settings, pressing Esc, F2, F9, shows the message for each one... But nothing happen. MS-7613 Ver 1.1 Bios v6.18
@HPSupport
3 жыл бұрын
+madnux May I know the complete model number of your computer so that we can check the details for you?
@madnux
3 жыл бұрын
@@HPSupport Motherboard MS-7613 VER:1.1 on HP logo start says v6.18. Pressing ESC, F10, F9 do nothing. I change the RAM, different slots, different modules (working on other PC) and nothing.
@oahiduzzamantipu3013
8 жыл бұрын
My Hp 14-r010tu Notebook use windows 10 but why i am not update HP PC Hardware Diagnostics UEFI
@HPComputingSupport
8 жыл бұрын
+Oahiduzzaman tipu Here is the link for the drivers for the HP 14-r010tu Notebook ( ow.ly/VuOvC ). You may be prompted to choose the Windows 10 operating system. You will find the UEFI for your notebook for Windows 10 in the Diagnostic section.
@oahiduzzamantipu3013
8 жыл бұрын
i try this but not work
@HPComputingSupport
8 жыл бұрын
+Oahiduzzaman tipu What error message(s) did you get when you installed the driver?
@oahiduzzamantipu3013
7 жыл бұрын
this system is not update bios/ uefi
@muhammadehsan7197
8 жыл бұрын
HP Pc Hardrive Diagnostics UEFI i have only 3 options 1.System Information 2. Hardrive test 3. Exit my bios version is 1.6.0.0-BIOS (f.1c) . .please help me how to fix it
@c00kee
7 жыл бұрын
You need the full UEFI Diagnostics either on the HDD Tools Partition, or a USB Drive. The options you have are only the very basic Mainboard tests. Google "HP Diagnostics" to find the HP support page, download the Softpaq to create the latest version (currently v6.1.1.0) and create your own bootable USB EUFI Diagnostics which can be accessed via F2 at power on. Then you will have the option for Firmware update. You can install the Firmware files onto the same UEFI USB Drive. Easy peasy. Updating is three automatic steps. Writing the update file, verifying it and then finally flashing the BIOS. Less then 5 minutes but this process only works on G1 & G2 units, G3 units must be done from the BIOS itself (F10) but you still need the correct BIOS .bin file on a USB drive.
@muhammadehsan7197
7 жыл бұрын
Thank's
@danielanaya497
6 жыл бұрын
c00kee thank you it worked
@AshokKumar-wt6gs
5 жыл бұрын
@@c00kee How to update?? pls tel properly bro.. 😕
@DarkLianth
5 жыл бұрын
@@AshokKumar-wt6gs hey man, install the HP UEFI PC hardware diagnostics from the same HP page, from the model of your computer and follow the steps of the video, if you need help write me without problems ;)
@niki123489
4 жыл бұрын
The HP System Bios update Utility doesn't open for my case. It pop up windows where it says to format the flash drive in which I already put the driver.
@HPSupport
4 жыл бұрын
+niki123489 Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
@danielanaya497
6 жыл бұрын
Thank you it helped
@HPComputingSupport
6 жыл бұрын
+Daniel Anaya I am glad to know that the video was very useful to you.
@supertuesday600
Жыл бұрын
@@HPComputingSupportfake?
@mohammedmalkawi7239
8 жыл бұрын
ok i can update bios for win 10
@latabenpatel4315
6 жыл бұрын
How can i fix PREPARING AUTOMATIC REPAIR
@HPComputingSupport
6 жыл бұрын
+Lataben Patel Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
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