Thanks for the review. If anybody from Bosch is reading this - you just missed a $13k purchase from my wife and I. We were going to go all Bosch for all of our house appliances but it seems like it's really not worth it.
@woodmeredo7453
3 жыл бұрын
Thanks for both reviews. You’ve saved a lot of people from spending money for this, myself included. I was even planning to go with all Bosch with our kitchen remodel. Hope you find a solution to your problem soon.
@TheStrivering
3 жыл бұрын
I'm glad I can help. From the day it started to the day I got a refund, it was almost 1 year... 1 year of constant fighting. I didn't want to let this one slide. Now, just have to finish fighting for the oven that has been under 'repair' for 5 months.
@whatfreedom7
2 жыл бұрын
@@TheStrivering my mom had constant issues out of her fridge too. It was something to do with the freezer not getting cold at times and they would have to go flip the breaker and it would cool again then right back to the same crap. The tech came out twice for about $175 each and didn’t fix it so the dumped it. It wasn’t a Bosch but seems to be that most of these new French door fridges have a lot of issues. My friend had Samsung and had constant issues with the freezer and water coming out of the thing. I’m in the market for a new one myself but I’m worried I’m going to get a total POS.
@framerjohn66
3 жыл бұрын
Thank you for this review. This was going to be my next fridge. They should have replaced yours. this review has cost them a lot more than one fridge.
@pennylove6210
3 жыл бұрын
Thank you for this review! I literally was at the store about to purchase but stopped to look at reviews. I'll just wait for my fridge to come out of back order🤦🏾♀️
@arshiamir
3 жыл бұрын
Thanks for the honest n updated review ! We are watching this now...and decided not to go ahead with Bosch.
@texas-red538
3 жыл бұрын
Well I looked at this one yesterday at lowes...I will be passing on this brand!! Thanks for the review.
@jaynavygrey
3 жыл бұрын
almost purchased this 20 minutes ago. thanks for this video.
@PhilipGlenn
3 жыл бұрын
Same here!! Great review!
@shailenderkukreja5238
3 жыл бұрын
Same here!
@debrad5783
3 жыл бұрын
Sorry you're having so much trouble with your fridge. I appreciate your review because we were very close to purchasing the counter depth version of the Bosch fridge.
@seedood
3 жыл бұрын
Thank you so much for the video. We just purchased this refrigerator today, but we are going to return it tomorrow!
@johnb1731
3 жыл бұрын
Wife just picked out a Bosch she wanted so I’m here doing my research. Thanks for the video we will NOT be buying a Bosch.
@abaqus5946
3 жыл бұрын
This video must have cost Bosch a million dollars in revenue... and saved mankind thousands of hours of trouble!
@stephenanderson4549
2 жыл бұрын
IM GLAD YOU MADE THIS VID MY FRIEND SCRACH BOSH OFF THE LIST............................
@jimj.9291
3 жыл бұрын
Thank you so much for this and I feel for you. This is so wrong and I hope the company sees this video and realizes what how bad their business policy is to their sales.
@enchantedapril5233
3 жыл бұрын
I purchased this fridge for a kitchen remodel before I saw your review. I bought at Lowe's, also purchased appliance protection. Lowe's will replace defective appliances. I hope I don't get a lemon, though. It's not installed yet. I am glad you mentioned particular problems to be aware of. Sorry for your experience with that appliance company. They may not be in business for long.
@NoblesTx
3 жыл бұрын
How’s it going
@enchantedapril5233
3 жыл бұрын
@@NoblesTx it's a long story. I was told my appliances were on the truck. Then I was told they were running about an hour late, then I called at 5pm and was told that the delivery was cancelled (not by me!) and they are out-of-stock until July (maybe). That was 3 weeks ago. I recently moved to a small town and many people have said they know of or had similar experiences. Not happy. Purchased an induction cooktop, fridge and wall oven. all Bosch. There is a factory in New Bern, NC about a 45 minute drive from me. My problem right now is with Lowe's. I'll let you know about Bosch. I love small town living, but I am out of the delivery area for many appliance stores.
@chillwill2673
2 жыл бұрын
@@enchantedapril5233 Hello, any updates with your Bosch refrigerator? Have you had any issues so far?
@bryanzequeida5444
Жыл бұрын
Any updates on the fridge? Any issues?
@jyharris
3 жыл бұрын
Thank you for this video. We were going to buy this unit.
@foodlaw5778
2 ай бұрын
For a frig to work with less issues buy one that does not have water or ice dispensers or do not use them. Buy a separate ice machine.
@claudedion1499
3 жыл бұрын
Sorry to hear about your problems this appliance gave you . I’ve been having similar problems with my 6 year old Samsung and was looking at buying this product. appliance manufacturers should be held accountable for extremely defective products and crappy service. Thanks for posting , I’ll stay away from Bosch.
@Kr00lplatinum
3 жыл бұрын
If you live in the USA, you're most likely protected by the lemon law. You should look into it. The company has to replace it under the lemon law after 4 or 5 repairs.
@TheStrivering
3 жыл бұрын
Yes. It's all nice and promising until you dig into it and have legal fees and headaches and a lot of time lost. I looked into it. There's so much cases opened against them, and they just keep prolonging the trails to keep dragging it until people get tired and bail on the claim. It's such a corrupt system.
@johnd9357
3 жыл бұрын
I was just about to buy a Bosch 800 counter depth fridge. This has me looking elsewhere. Sucks because it’s such a nice fridge and I don’t really like the other options as much....but the way they’re treating you isn’t right. I can’t support that.
@lorimatt3332
3 жыл бұрын
This is the same problem we have been happening DO NOT BUY!!!
@shadowmt6735
2 жыл бұрын
Thank for helping me to give up Bosch!
@hilamonster737
4 ай бұрын
Just saw your video. I came home to the same beeping and the freezer not working yesterday. Since it does have 2 compressors, one for the fridge and one for the freezer, you can hear the freezer compressor making noise while trying to operate. It will not get the unit to freeze. I've currently shut it down and need to check a few items. It does have a start up diagnostic and the "connect" app. I'm going to try and see what faults it has if any. I have had some remodel work done and need to check the condenser coils to see if they are dirty. Hopefully this is the issue. Looking at our records we purchased it 4/2021. Its only 3 years old...Ugh.
@catherinebutler3003
3 жыл бұрын
So many issues with all refrigerators now because of the many features. I considered this when I saw it online, not now. I agree about the location of the water dispenser. I hope things work out for you. Thank you so much!
@rolm7877
2 жыл бұрын
Send all videos to Bosh direct
@TheStrivering
2 жыл бұрын
Yea, they didn't care. Like it was said in the videos, they came out multiple times. No need to send videos if they've seen it themselves.
@ayfray9998
Жыл бұрын
We got this Bosch fridge and have exact same issue. We have a Bosch dishwasher and love it, thats why we got the fridge. Its less than 2 years old, and now the water and ice maker arent working. Calling service tomorrow. We got from Best Buy so hoping their service is better.
@bryanzequeida5444
Жыл бұрын
How was the service from Best Buy? I’m looking into getting a fridge from them
@SpectralComposites
Жыл бұрын
This is why I'll only buy from Appliances Connection. They would've replaced this 5x over.
@c10kid89
2 жыл бұрын
I was gonna purchase a bosh. Then I saw your video. Back to square one looking for a fridge.
@GrillWarrior
3 жыл бұрын
I WAS thinking about buying this same fridge, but thanks to you, I will not be purchasing this unit. I have plenty of experience with buying a hunk of junk Chrysler Town and Country, WHAT A PILE OF JUNK.
@dxtnguyxn4179
3 жыл бұрын
I'm suprise that Bosch is suppose to be reliable since it's made from Germany. I think you should consider looking into Miele since they are well known for there reliability.
@maretvilla1531
2 жыл бұрын
In another video, he said it's made in Mexico. I think products for North America are manufactured in Mexico and those in Europe are manufactured in Germany. Those in Asia are manufactured in China. Part of globalization.
@alexandera517
3 жыл бұрын
wow! you should sue them! Mine which is a newer model just stopped working (the fridge part of it). No matter what I press it doesn't work, things stay room temperature. And this happened when I tried to switch to 'eco' mode they have.
@cherylnikituk3857
15 сағат бұрын
Having the same problem with my freezer. Repair person coming tomorrow. Out of warranty. Not looking forward to this
@pamela5525
3 жыл бұрын
Wow, i’m really sorry to hear what you’re going through with Bosch. I have been looking at the same Refrigerator, and full set for awhile now. I didn’t realize they were outsourcing their refrigerators… Not worth it to me! Best of luck to you, and thank you for sharing this info. I’m gonna go to Costco as I didn’t realize that they would take it back, no questions asked.
@beautifulbutterflies4470
Жыл бұрын
Thank you I was about to get everything from them
@sandraramirez6116
3 жыл бұрын
I was going to buy this, but I won't be buying it now! I was at Standard TV and Appliances yesterday, but I will thinking twice about going back. Thanks.
@NextLevelFitnessAW
3 жыл бұрын
20 service calls return it to the store. After 4 calls you should return it.
@TheStrivering
3 жыл бұрын
They do not accept returns for Bosch or thermador. It's a "special order" item and it has to be deemed unrepairable by the dealer then Bosch has to accept a "buy back" which is basically a complicated version of a return. No one regulates them and they twist everyone how they please.
@jeromequesnelle4797
3 жыл бұрын
great info. i can cross Bosch off my list!
@lindalu2
3 жыл бұрын
I am in search of the perfect appliances..any suggestions? I have experienced a crappy washer and dryer so I feel your pain!! Finally after 3 years and 5 repairs they replaced it! Have you looked at subzero fridges..? Thank you in advance!
@vcl6741
3 жыл бұрын
Now I gotta go with wolf or thermador. Was gonna go a hood fan, fridge, range and dishwasher
@TheStrivering
3 жыл бұрын
Thermador is the same crap. Check out my reviews on thermador dishwasher.. I also have a double oven that has 1000's of problems from thermador that I'm working on getting returned. Biggest scam ever. And they don't take returns because it's "special order" so you have to go through hell to prove its broken beyond repair to have it taken back.
@vcl6741
3 жыл бұрын
@@TheStrivering ok thanks. What appliances do you reccomend. I heard ge is ok ?
@TheStrivering
3 жыл бұрын
I heard so too. My mom has a GE fridge that's 30 years old and it's still working with no service ever done to it. The only thing that recently started to slip up is the vacuum seal strip on the freezer, it seems to be leaking air in. I personally went with a LG, so far it's been a great. My new dishwasher is also LG. I've had a Samsung washer and dryer for 6 years and they are a really good build. Easy to self maintain and self-repair if needed. So I'm going with LG for my kitchen and keeping Samsung for laundry. The thing with Samsung and LG is they take the best appliances, tear them down, and use the same concept but with their own labels but what they do differently is redesign the exterior and the light features to make it look more modern and user-friendly.
@TheStrivering
3 жыл бұрын
One other big thing I stressed in my videos is that to go with a supplier that is the outstanding and customer service. I go with Costco because if I have a problem they will take my return with no question unlike the current company that I want with and when I had a problem they just stood aside and watched.
@vcl6741
3 жыл бұрын
@@TheStrivering ok I'll check wth homedepot canada
@e.m.mitchell2520
2 жыл бұрын
so sorry, but thanx for sharing. was just about to buy this one/too expensive for this type of issue. Bosch really should chalk it up and give you another one!!!
@andrechristie2992
2 жыл бұрын
Almost went all Bosch…. I’ll keep looking.
@HS-ce6rw
2 жыл бұрын
My 800 coating is rubbing off after 1 year. Had the doors replaced and now the freezer door is peeling. Anyone else?
@jas1ahs
Жыл бұрын
Yes. Identical issue. Both veggie and freezer doors.
@HS-ce6rw
Жыл бұрын
@@jas1ahs they are replacing my freezer door but I pay for labor. From now on, I will only use a spft cloth and water.
@equineguidedlearning9308
2 жыл бұрын
I have the same model. I just learned that it would’ve cost me $1600-$4000 to fix it. The recommendation - after two years - is that I give it away and get a new more simple refrigerator. Have you had any satisfaction in your repair? I’m considering options like small claims court or something like that. I paid about 3200 on sale for $3500 refrigerator
@TheStrivering
2 жыл бұрын
You could go to small claims court under the lemon law. But when I looked into it, Bosch has so much law suits open and they just keep pushing them out for years until people drop them. It's sickening how the court system works and how small fish like us can't compete with big corporate sharks. But regardless, two years after the issue happened Bosch finally did a buy back that I had to fight for day and night.
@whatfreedom7
2 жыл бұрын
By the time you missed 20 days of work you could buy another fridge which sucks but you get to the point it’s not worth it anymore. The techs clearly don’t know what they are doing if they are part slapping it like that. On another note I heard Bosch outsources a lot of their fridge stuff and don’t even make the parts themselves. They should be testing and actually diagnosing the problem.
@anan7s294
3 жыл бұрын
If they are not changing the fridge, you should go to consumer affairs court.
@AB-fm2zn
2 жыл бұрын
Wow! Does it come with an ice pick??
@johnb7566
3 жыл бұрын
My man... time for an attorney
@TheStrivering
3 жыл бұрын
I looked into it. Theres so much cases against dealers and Bosch, they know what they're doing and they know how to get away with it.
@davesalove2778
3 жыл бұрын
I have this exact refrigerator. I would NEVER buy it again. The right door swings partially shut while trying to remove something from inside. I've spilled things several times when the door hits my elbow with the item in hand. They've tried to repair with no resolve. Now my ice maker has quit making ice. The ice is always just like this video shows- stuck together. What a waste of an additional $1000 over whirlpool or other brand.
@elevatedboost7444
3 жыл бұрын
Any update we really want this maybe thinking this is just a bad unit?
@TheStrivering
3 жыл бұрын
It might just be a bad batch. The tech said there's been a lot lately from Bosch/thermador.. or they might be cutting corners with the pidemic. I don't know.. but the main point of this video isn't the bad fridge, it's the bad service. They shouldn't have dragged it for about a year. They should of just replaced it since it first started to break down when under warranty.
@elevatedboost7444
3 жыл бұрын
@@TheStrivering tottaly agree thanks for the reply we are going to get a GE profile!
@elevatedboost7444
3 жыл бұрын
@@hhhermiloh116 love it have had no issues at all so ya I totally respect this guys review but I have not had any of the same issues
@mackfar27
10 ай бұрын
What if you unplug it for 10 minutes and plug it back into the wall, what happens?
@TheStrivering
10 ай бұрын
We literally tiered everything.
@kenwong518
3 жыл бұрын
Funny n informative
@TechVHD
Жыл бұрын
What was the problem? Just beeping?
@TheStrivering
Жыл бұрын
Beeping due to temperature loss. Every part was changed but still temperature drops and everything melts.
@donnascott5838
3 жыл бұрын
I was minutes away from ordering this fridge.....I purchased the dishwasher about a year ago and I love it so far so was planning on replacing fridge next. I am leery of all of the other brands also, so what one does anyone recommend? Every brand I look at has poor reviews.
@TheStrivering
3 жыл бұрын
I can't say anything bad about this one, over half a year went by and it's still good kzitem.info/news/bejne/2miEuauHo4Neg2U
@IK-jz1ic
3 жыл бұрын
Any updates on this? I hope it's been resolved!
@TheStrivering
3 жыл бұрын
No. Sadly not. I spoke to them again last Thursday, they promised to do blah blah blah and call me back on Friday (today) but never did. Nothing new. It's very frustrating.
@jacobsheatsley3080
2 жыл бұрын
Did this ever get resolve?
@TheStrivering
2 жыл бұрын
Yes, in my final update video I talk about it. In short, they finally took it back, gave the money back and I got a LG from Costco that has been serving me for over a year without any problems and even though it's shorter than this one, it has more inside space.
@sarahsmith1218
2 жыл бұрын
I seriously watch your review before I purchase my Bosch. Not even 4 months after I’m having the same problem. They even came in and gave me a new ice maker, A complete new freezer drawer. Maybe we just got defective units? Or maybe they are a crap company just like Samsung. I’m looking into a full refund, or replacement unit.
@sarahsmith1218
2 жыл бұрын
And why I say Samsung is a crap company it’s because we dealt with them for almost a year they had replaced everything you could replace inside that refrigerator two times over and it’s still never stayed at a safe temperature. We were able to get a full refund after fighting like hell. But like I said I should’ve listen to your review and I went with looks over quality. Ugh.
@TheStrivering
2 жыл бұрын
Yea, it can't be 2 bad units. They are crap. The think the most important thing is buying from a dealer who will stand behind you. I went with Costco for my new fridge which is an LG. I had it for a year and a half and it's running perfectly. I heard Samsung does have a lot of issues so that's no surprise. I'm not sure if you've seen all 3 of my videos on the Bosch fridge but it took me over a year of fighting like crazy to get them to take it back. And their stupid visits where they come once to diagnose the unit, and a second time to replace a part that turns out not to be the problem. They did that many many times. Then when I was filing the buy back they had to have the diagnostic report filed within 72 hours to Bosch. But the repair guy comes the first day and looks, the second day he leaves it in his office so they make the report and in most cases the office is backed up a day so they get it in at the 4th day and I have to reschedule the tech visit to make a new report. It was such a head ache. Never again with Bosch. Nothing. No appliances, no tools, not even a sticker with their name on it.
@skiphyatt3034
Жыл бұрын
I've been working on appliances for over 35 yrs things are getting much worse.
@lesliemilthorpe
3 жыл бұрын
Why did they not offer a replacement unit?
@TheStrivering
3 жыл бұрын
usually the process is they take it back (buy back) and you buy a new one. But they said something along the lines of It's not a big enough problem for them to buy it back at this time even after all these problems.
@alexandera517
3 жыл бұрын
@@TheStrivering wow!
@analogmatrix1442
2 жыл бұрын
Maybe the ghost in your house hates your fridge?
@TheStrivering
2 жыл бұрын
Creepy. At 2am. Thanks.
@kennethholloway9025
3 ай бұрын
Hey, don’t be putting Mercedes-Benz in this
@ChrisWorfel
2 жыл бұрын
100% stay away from this fridge! I’m having identical issues but not my fridge is outside of the warranty.
@marilynmonroy1119
2 жыл бұрын
Thank you. I will not be buying.
@hogberry
3 жыл бұрын
The location of the water dispenser alone would have been reason enough NOT to buy this. What were you thinking? I don't even want a refrigerator that doesn't have separate ice and water dispensers. I do not want to constantly be switching between ice and water.
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