Very informative and nicely done, Tom. A real "display" of ingenuity.
@tombuck
7 ай бұрын
Thanks for the prompt reply!
@LaRosaMJohnson
5 ай бұрын
Great video. It's nice to see someone go in-depth about using the prompter with phones & other devices, as not everyone will be using a camera to film.
@tombuck
5 ай бұрын
It's pretty darn versatile overall, even if it takes a bit of tinkering to get there.
@DavidAttiasVDD
23 күн бұрын
the trick to get the phone vertical is very smart :)
@PaulMDiaz
7 ай бұрын
I love that you randomly use the XL1 in your videos. Such a fun camera to use back in the day!
@tombuck
7 ай бұрын
It's the best!
@AlexGTech
6 ай бұрын
This video saved me from selling this prompter! Thanks so much Tom!
@evanthecameraman
6 ай бұрын
Made my own XL version with a 15.6" second-monitor screen, a teleprompter large enough to cover up to 16" screens and some basic and minimal 3D printed items to bring it all together. It's big, bright and beautiful!
@AnyArabic
4 ай бұрын
This video is excellent, Tom. Thank you for the detailed explanation.
@tombuck
4 ай бұрын
Glad it was helpful!
@JohnPaulMusicUK
7 ай бұрын
2:34 - if it’s iPhone and Mac, you can wirelessly screen share to your Mac and BOOM your Mac is now a monitor for your camera. If you have an Apple Watch, you can control the normal camera app and see it on the camera control app on your watch. 👍🏻
@vancouvervixen4253
7 ай бұрын
Omg this is brilliant THANKS!! 🍻
@chris_urra
7 ай бұрын
Thank you for showing more about how to use a smartphone with this prompter. Another idea of having the screen of your smartphone visible would be to replace the universal shroud with a 3d printed part that has a cutout for the camera bump of a smartphone. Would be cool if Elgato could provide 3d printable files for different iPhone sizes on their prompter page.
@tombuck
7 ай бұрын
Yes! I'm terrible at 3D design, but I have wanted to tinker with making parts for the printer.
@johnheiser2604
10 күн бұрын
Thanks Tom.
@Moraima_Buonafede
7 ай бұрын
I can’t wait for this to come back in stock, I don’t understand why this has been sold out for so long 😢😢
@tombuck
7 ай бұрын
I think they really underestimated the demand for it, but I'd definitely get on the waiting list as soon as you can since it seems like some shipments are going out ahead of schedule.
@Penfriendrocks
7 ай бұрын
I'm waiting too! :)
@fromdonwithlove
7 ай бұрын
I felt the same way when the first round of reviews. It seems they are respecting the order that orders come in, so it’s better to queue up now. I ordered mine in October and received it just before Christmas.
@Penfriendrocks
7 ай бұрын
@@fromdonwithlove oh 100%, but Elgato aren't taking preorders at the moment.
@Moraima_Buonafede
7 ай бұрын
@@tombuck I did get myself on the waiting list. I honestly check on the website on a daily basis just to see if it’s back. lol
@Steggy
7 ай бұрын
Awesome video Tom thanks for the amazing overview on adaptability ontop of an already amazing review. Just a few things to note: 1 is that Prompter's DisplayLink USB-C port can actually be used with Android devices specifically since they have support for Displaylink. Apple iOS unfortunately does not have this - but maybe someday those 2 will work together, it's just out of our hands ha. There are 2 potential workarounds for iPhone users though: a) Prompter's display could be removed if one were inclined - and the Prompter's design has enough flexibility where one could either string together some off the shelf parts or even 3D print parts that can hold a phone in place of the display. b) The much simpler method I've successfully used is I simply lay my microfiber cloth on Prompter's display and then rest my iPhone on top of that. It's actually kind of nice just being able to rest the phone on there and not have to worry about clamping/unclamping as the force from that adjustment can shift my camera's POV where as placing it (carefully) doesn't have this effect. The downside here is you'd need a fairly level shot so as to not cause any sliding on the phone. The second thing to note is that if you use a couple of off the shelf parts - namely a 1/4" male to 1/4" male coupler, and a smartphone grip with multiple mounting points, you can mount that grip to where the camera bracket normally screws in - and this provides your phone a way to mount directly to Prompter vertically without being upside down.
@tombuck
7 ай бұрын
This is awesome, thanks for all the insight! Super helpful.
@GuilDormeus
7 ай бұрын
Thanks for making this! Now I can send this video to all of my friends who asked how to set it up for a phone 😅
@tombuck
7 ай бұрын
Haha thanks man! It's a VERY common question. Monitoring the phone is really the trickiest part.
@peterfritzphoto
7 ай бұрын
Great video. Thanks, Tom. I just used mine for the first time about a week ago, and it was really helpful. The app is very limited, though, so I used Teleprompter Pro instead, which is heaps better. Love your constant play on words!
@tombuck
7 ай бұрын
I’m hoping they’ll update the app over time, but even with its limitations it’s not bad for a 1.0. I’ll have to check out Teleprompter Pro though! Thanks for the recommendation 👍
@RoxiieSays
7 ай бұрын
Thank you so much!!! I record with my phone and had no idea how to mount it. This is the only video that shows how to set it up!!
@dstooke
5 ай бұрын
Thanks Tom…great advice and thoughts worthy of my my time…much appreciated!
@marcronick
7 ай бұрын
Great stuff! I coulda used this video 2 days earlier! Thankfully I figured it out and glad to see we’re doing it the same way. Thanks for this vid!
@tombuck
7 ай бұрын
Glad you figured it out!
@MarkLewisfitness
7 ай бұрын
My MUST have gadget to replace my current prompter - but can't get them anywhere !!
@tombuck
7 ай бұрын
Yeah, the demand seems to be through the roof. But even though the shipping estimates are absurd at the moment, I think it's worth getting on the list. I've had a few friends and viewers end up having their shipped much earlier than originally expected.
@delainemathieutx
Ай бұрын
As a retired news anchor who bought it to produce content for my real estate business -- i wanted this to work, begged it to work, prayed that it would work -- but -- I could NOT get it to work. It worked just fine hardwired to my monitor -- but the moment I disconnected my laptop from the desktop monitor -- the camera wouldn't work. The monitor worked just fine but the camera wouldn't connect to the software anymore. This is a huge problem because I need to be able to shoot content from anywhere outside of my office. SO INSANELY FRUSTRATING. Currently, it's packed back up and ready to be returned.
@malmins22
27 күн бұрын
@@delainemathieutx the camera stops working? Where in obs?
@elgato
7 ай бұрын
Great video! 🙌
@tombuck
7 ай бұрын
Thank you 🙌
@jonathanramsey
7 ай бұрын
Thank you, Tom! It’s still not in my list of things, but I like to keep up to date 😊
@tombuck
7 ай бұрын
I'm the same way- always nice just to know what's happening!
@DanandNato
7 ай бұрын
Tom, have told you before and im telling you again. Exactly this is what we need as creators. Also, You made somewhat a software video before, could you update it with for example sites that creates Ai visuals for making for example step by step videos? Or in general, how to use Ai with for example Rodecaster II. Thanks for the good job!
@tombuck
7 ай бұрын
Thanks for the kind words! I haven't really done much exploration with AI visuals myself (other than Photoshop's generative fill), so I don't know that I'd be the best person to speak on it.
@NeurodivergentTM
6 ай бұрын
If you record through apps like OBS, Descript or similar, you can monitor you image in those.
@onocoffee
7 ай бұрын
"You gotta figure it out."
@tombuck
7 ай бұрын
Sometimes that part gets overlooked by people 😉
@mikevanhoozer
7 ай бұрын
Great video, Tom! Thanks for the information and insight, as always!
@tombuck
7 ай бұрын
Glad you enjoyed it!
@badtuna73
6 ай бұрын
Thanks for the video. I have the insta360 webcam and will be receiving my Elgato prompter in a few weeks.
@DrJohnPollard
6 ай бұрын
Dude you are too clever with all the puns. I see comedy gold in your future.
@tombuck
6 ай бұрын
I appreciate that! I would love it if my mind were a goldmine 😁
@TransplantHelper
7 ай бұрын
Great video. I think I’m sold! Also what lapel setup did you use for this video? I know in the past they haven’t been your favorite. This worked well and sounded great
@tombuck
7 ай бұрын
This was the Sennheiser EW-DP which I absolutely love!
@dmims2779
7 ай бұрын
Nice review didn’t knew the product existed thanks 🙏🏾
@HomesickMac
7 ай бұрын
This makes me drool even more for that Prompter thang 🙂!! But, there are priorities like a new stand and some other hardware...
@tombuck
7 ай бұрын
It's really one of the coolest tools I've found in a long time. Maybe not revolutionary for everyone, but definitely a game changer for me.
@francoismathieu8327
7 ай бұрын
Hey Tom, cheers from France. You have been and you are such a source of inspiration. I love your setup, I love your knowledge, I love your education abilities, I love your humour, or not :-) :-) but honestly mate you are doing an incredible amount of insightful work and I love it. I have built my own WFH space with many of your advices. This is a journey and you know this is always improving how fast it goes. I have fun with those geek techs and it makes my life better to work and to create. Thanks buddy! You are great !
@dankelly
7 ай бұрын
I can't wait for a time when I can actually buy one. 😢
@tombuck
7 ай бұрын
It'll be worth the wait!
@dstooke
5 ай бұрын
Thanks
@tombuck
5 ай бұрын
Thank you for the support!
@malmins22
27 күн бұрын
To monitor your phone if you have a smart watch you could do that.
@tombuck
26 күн бұрын
Hey that's a fun idea!
@scottreyburn2478
2 күн бұрын
Awesome video! Looking to shoot native vertical video. Noob question here, but what do you mean by "flipping in software or in editing"?
@tombuck
Күн бұрын
Since the phone might give you a clip that's upside down, you can fix it during editing, or if you're streaming, you can do it in real time with streaming software like Ecamm or OBS. Super nifty!
@KevinLe
7 ай бұрын
It'd be really nice if Elgato had a quick-release option for mounting different devices, but i guess you could always use something like the falcam f22 mounting system for different devices...
@steveperry4243
Ай бұрын
This was so good! I'm actually torn right now between getting a glide gear teleprompter to use with 10.2" iPad or alternatively the Elgato for talking head language education type content. Which setup would you choose for that sort of thing? Many thanks!
@tombuck
Ай бұрын
I would choose the Elgato 100% I just can't deal with tablet/phone based prompters anymore since the whole thing always ends up being so clunky. The only time I'd really recommend one of those is if you need to be "on location" or in a run and gun situations (then one of the phone-based prompters could be super helpful).
@steveperry4243
Ай бұрын
@@tombuck Awesome! Elgato it is! Thanks for helping me make this decision - I really appreciate it. I feel super confident in the Elgato now. Cheers! P.s thanks for all the outstanding content in general
@danielbleumink
6 ай бұрын
The Prompter will be on my doormat tomorrow Think most people will be able to get it very soon now.
@tombuck
6 ай бұрын
Woo! Hope you enjoy it!
@leonardboyer7601
4 ай бұрын
Yes, they probably did not realize what a game changer they created, the Prompter is. To quote an old saying, best thing since sliced bread.
@leonardboyer7601
4 ай бұрын
Hi Tom, once again, another great video. Good explanation. What are the chances (in your opinion) of another Elgato Prompter coming out with a larger size Prompter?
@tombuck
4 ай бұрын
I honestly don't know! I think they seriously underestimated the demand for this, so now maybe they would be more interested in looking at other versions?
@talkingbuffalo
6 ай бұрын
Tom. I loved the video and I'm really close to buying one, BUT one thing scares me.. My laptop which I use only has one USB connection, literally just one.. I use a USB hub--which I plug in both my Rodecaster Pro and Sony A5100 camera into, then into the computer.. FWIW, I've had zero RCP or Camera issues plugging into a hub and then my laptop.. Am I going to have a problem if I can't put my prompter directly into my laptop USB slot? Literally, me buying the prompter is pending based on this answer.. Thanks!
@tombuck
6 ай бұрын
To be honest I’m not 100% sure but I think it depends on the hub. Some hubs are better at distributing power than others (if your hub requires its own power supply there’s a good chance it’ll work). It might be worth asking Elgato’s support team for a definitive answer though. 🤞
@PrestonJensen
7 ай бұрын
I just ordered a 3d printer so I have printing on my mind. Was that GoPro mount 3d printed? Awesome video!
@tombuck
7 ай бұрын
Hooray for 3D printing! The GoPro mount is just one I found on Amazon. I like the solid metal ones vs. the plastic standard ones. But there are so many options when it comes to printing stuff for cameras (and drones)!
@SalvatoreCommisso_
2 ай бұрын
For iPhone to see yourself in frame you can use your Apple Watch or Continuity feature on Mac to use your phone as a webcam.
@tombuck
2 ай бұрын
Super smary solution!
@FUTcoaching
7 ай бұрын
Awesome video! Just a shame we can't really buy it anywhere in the Netherlands currently.
@betotallywell_
Ай бұрын
Hi thanks so much for this vidoe, any idea how to use the elgato with the dji pocket 3? Thanks a lot
@tombuck
Ай бұрын
You should be able to use the platform and shroud attachment. If the Pocket 3 is too tall, it might need to be on a separate stand behind the prompter.
@lekcjareligiipl
6 ай бұрын
This prompter looks great. But I'm afraid it would not work with 13 mm Viltrox. Are there prompters for that wide angle lenses?
@schultzeworks
7 ай бұрын
Awesome review, as usual. Can this be used as a secondary computer monitor for zoom calls? I think it would be cool so you could look right at the person (via the camera) instead of above their head.
@tombuck
7 ай бұрын
Yep, it's really just another (small) external display. 👍
@naomikei2
7 ай бұрын
Thanks for this! Very helpful. I was just wondering if it could be used with a Sony ZV-E10 camera with the kit lens only (which doesn't have any threads to screw an adapter onto)?
@tombuck
7 ай бұрын
Does the kit lens not have any threads? I had no idea. If that’s the case, the ZVE10 is plenty light enough ought to to use the platform/shroud combo 👍
@GrahamHoffman1
6 ай бұрын
Did you not find the Insta Link green light distracting while using the teleprompter; I wish you could turn it off!
@tombuck
6 ай бұрын
It's not a problem to be, but I totally understand that it could be distracting. I think a bit of electrical tape could probably cover it up if needed.
@GrahamHoffman1
6 ай бұрын
@@tombuck thanks for the reply! That's exactly what I'm doing now, had some weird reactions on the gimbal but it could also be due to temperature. Still an incredible camera :)
@CoffeewithCarey
Ай бұрын
Sadly, it won’t cooperate with my canon M 50 and my 55 mm lens because the auto focus won’t work. All my videos I filmed tonight, hours of filming, are all blurred😂 upon a closer examination. waste of four hours. After messing with it for 40 minutes, it was looking pretty good through my iPad monitor. Went to edit it and it’s all unusable. Y’all Make sure you check it out with your camera and favorite lens before the return period runs out.
@tombuck
Ай бұрын
If I remember right, that lens has a front focusing element (so the front of the lens turns when it's focusing). I'm guessing the prompter prevented the lens from moving and focusing properly. That's definitely a situation where using the "shroud method" would probably work best so the prompter isn't on the lens itself. I just wish the camera support were a bit stronger. I think the M50 might be light enough to get away with it, so it's probably worth a try!
@CoffeewithCarey
Ай бұрын
@@tombuck I’ll give it a try tonight! Thank you. SOMETHING has to be done; tomorrow a new episode has to go live. Never broken the Schedule in all these years. Thanks for the input. 🤎
@GUTTAANDSAINT
7 ай бұрын
How did you get your Lavalier Mic to sound so good
@tombuck
7 ай бұрын
This is the Sennheiser EW-DP with the Omni 100 mic and it just naturally sounds pretty dang good. I added a little bit of compression and a high pass filter in editing, but that's it. I really love this setup.
@cynthiashelhart
5 ай бұрын
Hi Tom, just discovered your channel - great stuff! When you're talking about using the iPhone with the Prompter, what is the small external monitor you use when discussing how to see what you're filming? As a solo performer/filmer, I've been trying to figure this out for years. Thanks!
@SalvatoreCommisso_
2 ай бұрын
For iPhone to see yourself in frame you can use your Apple Watch or Continuity feature on Mac to use your phone as a webcam.
@ClaireLouiseHay
2 ай бұрын
Great video! I can’t find where to buy a shroud though. Do you have a link?
@ItsRyukin
7 ай бұрын
I would have to get used to them tho, A script right in front of the camera! I could have one, or would I use my laptop as a teleprompter? (That would be a really big teleprompter! 😅)
@tombuck
7 ай бұрын
There's definitely a learning curve with prompters, but it's not too difficult to overcome.
@docdanoderm
7 ай бұрын
So I love following you, and my setup has your gear package all over it - and I would love one of these promoters - but there doesn't even seem to be a roadmap to deliver them. Thoughts or any info on this?
@kxngcharlesiii8458
Ай бұрын
What setup do you recommend if I want to mount this and my fx30 to my standing desk
@tombuck
Ай бұрын
Honestly I don’t know what would be best for mounting directly to the desk, but I’d love to have an idea too!
@yourmagicfilm
3 ай бұрын
Tom, my MBP uses only USB-C since it's the M1Pro. 1st, does this work with my Cal digit USB hub, and 2nd, if I use the prompter in the field and I must bring my Laptop...can you recommend a USB-C to USB-C cord that will work with it?
@salazarbernardo
6 ай бұрын
I was about to buy this prompter but when I realised i could not have my phones feed directly on the prompter screen I backed off from it. I need a portable solution that I can shoot with my phone and not depend on a computer and power source AND see what my phone sees.
@gymwithhym
4 ай бұрын
Tom do you know of a high speed USB-C to USB-C cable for this prompter?
@tombuck
4 ай бұрын
Yes! I just bought these last week and they've worked well so far: geni.us/jAd1nHQ Basically I think any 20gbps or higher cable should get the job done.
@gymwithhym
4 ай бұрын
@@tombuck Thanks Tom!
@edwardjones2851
4 ай бұрын
could you please provide the link to the phone mount you used?
@sarahgarza711
7 ай бұрын
What if you are using your Mac book pro camera teaching live -do I just put it behind the Mac book?
@tdub77
28 күн бұрын
So if using the kit lens on a sony ZVe 10 for example, that has motorized zoom I assume you need to use the shroud adaptor and plate?
@tombuck
28 күн бұрын
Yeah, that's definitely the way to go if you have a lens that moves in any way.
@alexblackburnproducer
6 ай бұрын
Hi Tom, what tripod head and stand is being used in the video? I’m Looking to use a similar setup but looking at the best stand for my gear and prompter
@Q8Webmaster
7 ай бұрын
Its great Teleprompter, Its just not cool that I have to take my computer with me everywhere I want to use it. Maybe a second version with portability in mind.
@tombuck
7 ай бұрын
I think options like the Parrot prompter are the "on the go" designs, while this one is specifically for small home studio and office setups.
@Q8Webmaster
7 ай бұрын
@@tombuck I completely agree. Great review as always! 👏 Thanks mate
@Richy923
4 ай бұрын
Can you use an iPhone 15 filming with the wide angle lens?
@robjphotos
7 ай бұрын
Too bad we can't get one. I tried to order one after your initial video. And looks like they are still not available. I guess they should thank you for increasing demand. But they are going to look bad if they can't produce them.
@tombuck
7 ай бұрын
Prompters have generally been such a pain for so long that I think they severely underestimated the demand for a decent, simple one. I have no idea how their system works, but it seems like they're working through the first batch of orders before opening it up for more.
@Anarchaotically
5 ай бұрын
Might be a silly question, but if I'm using a phone to the prompter - how do I actually get text to display? Do I need to connect the prompter to a laptop or something.
@tombuck
5 ай бұрын
Yes, this prompter only works with a computer.
@MrGheller
2 ай бұрын
Does the Elgato Prompter can be used with the DJI Osmo Pocket 3? Anyone who has tried?
@TheIgnitEDTeacher
7 ай бұрын
Love the videos but when will it be back in stock?
@tombuck
7 ай бұрын
I’m not connected with Elgato and I have no idea. But I would just get on the waitlist as soon as possible- it seems like a lot of orders end up shipping out early.
@CuppingHustlers
4 ай бұрын
Can the iPhone be in a vertical position?
@PiriakaTrackwrecker
7 ай бұрын
does it reflect off glasses?
@ryanschwartzrealtor
3 ай бұрын
Do you think the Prompter would work with the Obsbot Tail Air?
@tombuck
3 ай бұрын
I’my should as long as the camera isn’t moving (which might defeat its purpose).
@BlazingJacob
5 ай бұрын
Did the Insta360 Link not have issues with its Status LEDs on the bottom reflecting off the see-through mirror ??
@tombuck
5 ай бұрын
It can be visible depending on how bright the promoter’s display is set, but it doesn’t cause any issues.
@BlazingJacob
4 ай бұрын
@@tombuck Thank you for clearing that up, I will take it into account for my purchase decision
@Commoncents321
6 ай бұрын
DJI pocket 3?
@NexaOps
5 ай бұрын
What about the Elgato Facecam?? NOT the Facecam pro! Do I need the shroud??
@tombuck
5 ай бұрын
I don't think so, but I'm not 100% sure.
@MrGheller
2 ай бұрын
When is the Elgato Prompter coming back in stock? It seems like it still isn't in stock (end of May 2024)
@tombuck
2 ай бұрын
It goes in and out of stock pretty regularly, but wait times overall seem to be much less now.
@MrGheller
2 ай бұрын
@@tombuck Thank you for the answer. Any idea if the DJI Osmo Pocket 3 will fit fine with the Elgato Prompter?
@user-so2zf3zl7c
7 ай бұрын
I tried to buy it but in Germany no one can deliver it.
@TakingTheNextStep
6 ай бұрын
How about using a camcorder?
@JakeSloan
7 ай бұрын
stop, you already sold me they just need to get them back in stock
@tombuck
7 ай бұрын
Get on the list now! Don't wait for them to be available.
@TheCrowler
3 ай бұрын
Does anyone know if you can use it with a DJI Pocket 3, possibly with a ball mount?
@tombuck
3 ай бұрын
As long as the gimbal isn't moving and you use the shroud, it should be fine. As for ball mount, it depends on how heavy duty it is. Ideally, a pan/tilt head is best.
@TheCrowler
3 ай бұрын
@@tombuck Thank you for the reply! My main concern was with the hight of the Pocket 3. Anyhow, I realized I might be able to just print an adapter that enables a lower position of the mount...
@jpg334
7 ай бұрын
I usa the logitech C922 webcam what will be the best way to use this with Prompter
@tombuck
7 ай бұрын
You can mount it the same way I used the Link webcam in this video (with the shroud backplate).
@jpg334
7 ай бұрын
Thanks@@tombuck
@yobbei
4 ай бұрын
Is it possible to use this with DJI Pocket 3?
@tombuck
4 ай бұрын
In theory yes, but I don't have the Pocket 3 myself so I can't say for sure. I see no reason why it wouldn't work with the shroud backplate though.
@flowenol
5 ай бұрын
The promoter is maybe ok but the software sucks. You cannot download scripts in docx. You cannot edit it even lithgly like underline text . This is very needed . Everyone that uses promoters knows that
@robwasnj
7 ай бұрын
Good video but unfortunately this is out of stock and may not be back for a long time. A great video would be alternatives to this product.
@seeyouthere
3 ай бұрын
Can it be used with a Macbook Pro?
@tombuck
3 ай бұрын
Yes.
@yourpcmd
7 ай бұрын
How about some more budget-friendly teleprompters? The Elgato is almost $300 and with the materials used, it probably cost them about $8.
@tombuck
7 ай бұрын
Most prompters with built in displays start at around $1200-$1500 and either don't come with software or have absolutely awful software, so the Elgato IS actually the budget option.
@user-mx9fc4ih3u
7 ай бұрын
Except you literally cannot even get one of back order for months. So anybody who needs a teleprompter has to go with something else unless they want to wait six months to use it. 😠
@tombuck
7 ай бұрын
I have no idea how Elgato's system works, but I've seen lots of companies (including them) put really far off shipping dates for in-demand products just to set the expectation. Then they often end up shipping sooner. Mine was supposed to deliver in January and it showed up in October. I know a few other people whose February/March orders showed up last month, so that's a good sign. I'd recommend getting on the list as soon as they open it up again and hopefully it won't be a 6 month wait.
@shaeccspeare
7 ай бұрын
They just released a new wave today. Ordered mine right away. Will arrive in Feb apparently. Looking forward to it, to be fair!
@sandgaijin
7 ай бұрын
@@shaeccspeare Thank you so much for that reply! I signed up for notifications from ElGato and haven't seen a thing. Upon seeing this comment, I went straight to their website and there it is ready to order (backorder really) instead of out of stock.
@shaeccspeare
7 ай бұрын
@@sandgaijin no problem. I totally understand people’s the frustration around it. Was so surprised when I got the email as what you described usually happens to me (no email so I miss the notification). Glad it helped!!
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