User Engagement Visibility Tool automatically tracks time spent on different records within Salesforce CRM. When a user accesses any record-invoice, opportunity, or lead-the app begins tracking time and stops when the user moves to a different record or application. This is all without needing any manual action from the user.
Users can manually stop the tracker and add comments during non-productive tasks, ensuring no time is missed. Executives can view detailed reports showing time spent across roles, users, objects, and timeframes, aiding efficiency monitoring and productivity improvements.
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