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GIST OF THE SPARSH SEMINAR HELD AT NEW DELHI ON 14th DEC 2022
Dear Sir,
1. CGDA organised a seminar on SPARSH in New Delhi on 14 Dec 2022. It was titled Raksha Pension Samadhaan Ayojana. Mr Giridhar Aramane, IAS, Defence Secretary was the Chief guest. The Adjt Gen from Army and his counterparts from Navy and IAF attended the seminar. Secretary Defence Finance also attended the event. Large number of Ex-Servicemen attended the event. KZitem Channel of Sainik Samachar broad cast the event live. The speeches were not very audible. Whatever I could make out from various speeches and power point presentation by Def Accts Dept officers is given in the succeeding paras.
2. The salient features of the presentation made by many is as under: -
(a) Pension shall not be stopped.
(b) All pensioners shall be given a smart card which contains all details like PPO, Pension slip etc.
(c) The Defence Secretary promised that till all the glitches are removed from SPARSH and made it user friendly, it will not be thrust on the pensioners.
Addl CGDA
3. In his presentation, he covered many aspects of SPARSH.
(a) Thorough planning was done to make migration into SPARSH easy.
(b) Payment of pension shall be done on the last working day through banks from where the pensioner is drawing his pension.
(c) There shall be no delay in disbursal of pension. In the legacy system there was delay in remittance of pension by three to six months.
(d) As on date 19.80 lakh pensioners have been migrated. The present migration is about 1 lakh new pensioners per month.
(e) Commencement of Migration.
Service Date of Migration No of Pensioners Migrated No of Pensioners sanctioned pension Percentage of Migration (in%) No of Pensioners
Received Pension
Army Aug 2021 70,021 68,860 99.77 68581
Navy Jun 2021 4,068 3,972 97.81 1,541
IAF Feb 2021 10,371 10,209 98.40 10,154
Def Civilians Oct 2020 26,341 25,826 98.04 26,062
4. Problems Encountered.
(a) Data in PPOs of earlier retires of pre - 1960 are illegible.
(b) Identification of pensioners - Very difficult.
(c) 1 lakh Gurkha pensioners are not yet migrated.
(d) Aadhaar Card and mobile nos were not supplied by banks and other PDAs in some cases.
(e) Wrong payment of commutation was detected.
(f) 40% of pensioners were not paid correct pension (by banks/treasuries).
(g) Unless data of those not yet migrated, further migration is put on hold.
(h) User id and password will be given within 15 days of migration.
(j) ECHS sought to be integrated with SPARSH.
(k) Grievances can be sent in five modes like email, SMS, WhatsApp, Call centre of PCDA (Pensions), from home, through CSCs / Banks etc.
(l) CGDA concluded MOU with CSCs. Initially it was only 1,100 but expanded to 4.70 lakhs such that every village has CSC.
(m) SBI, PNB, Bank of Baroda, HDFC, DIAV, Record Offices are connected for easy transfer of data / grievances. Banks also will act as SPARSH nodal centres.
(m) Smart Card will be issued to all pensioners containing all data. It can be used for availing benefits offered by Railways, Airlines, CSD, telecoms companies, interest subsidy offered by banks / State govts, concession offered in any type of purchase, home loans by banks etc.
Mr Himanshu Tripathi, Dy CDA from Office of PCDA (Pensions) Prayagraj
5. SPARSH is a learning process for the Def Accts Dept staff. The software of SPARSH is being improved with receipt of inputs fr
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