Thanks for the help man. My Vtek came new and the keys were having a heck of a time turning over in the lock m, until I took your suggestion to turn over in quick succession until it popped.
@BigDaddySoup69
4 жыл бұрын
Crazy how many problems I’ve seen with this safe on KZitem. That’s why I dont like buying the first version of any product. Hopefully you get this problem solved
@aaronfrench2584
4 ай бұрын
And Vaultek doesn’t bother responding I noticed. Mine is stuck too. Dead battery. And with 🔫 inside. Got no access
@jconradh
Жыл бұрын
I just received a VS20-SD and it opened first try with the key; THEN it stopped opening with the key. Makes no sense. 😡💩💩😡🤬
@AyO831
4 жыл бұрын
I’m having the same issue, and I just received mine today.
@younoknowme
4 жыл бұрын
Yeah that's terrible. Call them and they will return it. I got a full refund for the safe and accessories. They will try to exchange it but I've seen reports of this happening 3 to 6 months after receiving it
@AyO831
4 жыл бұрын
Jarrod Charleson oh wow, I sent it back and getting a replacement hopefully it doesn’t happen again.
@TorresBrosMusic
4 жыл бұрын
Hey man, thanks for posting. exact same thing happened to me! Got my RS500i today and it won’t open. Did you get a response from vaultek?
@younoknowme
4 жыл бұрын
You have to email them because they aren't taking calls. But they will try to exchange it out. I asked for a full refund. The rep there said I was the 3rd one this week that this happened to. How ridiculous lol
@TorresBrosMusic
4 жыл бұрын
Jarrod Charleson wow, that’s crazy. They were trying to push these out so fast, the quality control must’ve gone down the drain. I wrote them and sent a video, so hopefully they respond soon. Thanks and best of luck with the replacement!
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