• Do you want to work for a call center?
• Do you need to improve your knowledge for a call center?
• Is English NOT your first language?
This video lesson is perfect for call center beginners!
Topic: USA State Abbreviations
This lesson is intended for call center beginners who don't speak English as a first language and aspire to work for a call center.
In this lesson, we will breakdown the USA state abbreviations and street types to help you capture customer information for a call center. Our experienced coach will share his personal fun stories and important cultural aspects of the United States that you should know as a call center agent who will work with American customers. This lesson is intended for call center beginners who don't speak English as a first language and aspire to work for a call center.
Are you an aspiring representative?
In this lesson, our expert instructor Mr.E breaks down step-by-step the state abbreviations by providing clear definitions, real-life scenarios and personal insights.
•Do you need more English for a call center job?
•Would you like to join our live training sessions?
•Contact us through our Social Media for new class dates.
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