Never go with Vivint. I worked for them for 3 years as customer support. They would directly tell us to lie to customers and their products are horrible and they specifically wanted us to lock people into unfair contracts.
@baitykris1
4 ай бұрын
It seems like their panel is of a lower quality than would be expected. I can understand the appeal of having a managed solution, but I would definitely pass on their offering.
@Jazz10YT
Ай бұрын
it id s good panel is not low quality
@austinchambers7022
Ай бұрын
Depends on the panel. Their Smart hub is OK. The smart hub pro is a significant upgrade, and doesn't need to be wall mounted, so much less invasive
@BigMu2003
4 ай бұрын
What are they charging you per month for this?
@not_blueryai
4 ай бұрын
30 for Smart Security and 50 for Smart Home
@barblo6701
3 ай бұрын
What’s the difference? Thank you
@Soberman75
3 ай бұрын
Weather forecast no longer works.
@Debi-in5fp
3 ай бұрын
Yeah sure. As them about billing twice in a month. Or the scam call center callers who spell VIVINT as VIVNIT. Or the fact yhat all comments not kissing Vivint behind are censored. Or how many BETTER BUSINESS BUREAU complaints there are.
@AlexaRealRoblox
4 ай бұрын
Hi Tech with brett
@TechWithBrett
4 ай бұрын
Hello!
@Peterstarzynskitech
4 ай бұрын
Based on the comments on this video, it sounds like Viviant isnt a good company.
@not_blueryai
4 ай бұрын
It’s Vivint btw
@trevorbradley2456
24 күн бұрын
Never go with Vivint. I worked for them for 3 years as customer support. They would directly tell us to lie to customers and their products are horrible and they specifically wanted us to lock people into unfair contracts.
@myutube6422
4 ай бұрын
I think that if you stop paying their monthly fee, they will brick your system.
@not_blueryai
4 ай бұрын
Rightt
@TechByAero
Ай бұрын
They don't, they disable monitoring and mobile app. And you can still view your cameras, control your smart lights, Vivint thermostats, etc.
@carlospant
3 ай бұрын
Don’t recommend at all
@carlospant
3 ай бұрын
Vivint is suck
@Advikchaudhary2
4 ай бұрын
@TechWithBrett i know your email
@papabrose
4 ай бұрын
I wouldn't recommend Vivint. Having worked for them, their shady business practices are just not worth the hassle. The quality of their products is also subpar.
@loafofbread9099
4 ай бұрын
There not shady
@benjypoli
3 ай бұрын
I’ve been working for them for 2 years, the only shady part about them is some door to door sales reps rip people off. The company has improved a lot since being bought out by NRG.
@Jayrome321
3 ай бұрын
Are you still working for them? I am interviewing with them and curious to see if you liked it
@MichaelJerkson
3 ай бұрын
@@benjypolican you hook me up with a spotlight pro ?
@PrettyFLY4aWiFi.
2 ай бұрын
My viviant system never works ..its complete trash .
@purplesabbath
4 ай бұрын
I wouldn't recommend Vivint at all...was glad to get rid of them!
@ScottBuckets
4 ай бұрын
Same. Had them and wasn’t very happy overall. I cancelled them about 4 years ago.
@ABC589
4 ай бұрын
Why is that? No plans to get this system but just curious on the reason(s) why you were glad to ‘get rid of them’
@ScottBuckets
4 ай бұрын
For me personally, there were several reasons for me to cancel. The installation was so amateur I had to have it redone. Some of the devices failed. I would have to make service calls which they always charged for. Replacing a device cost. The monthly subscription went up. On top of the lengthy contract. The monitoring part was fine. Everything was z-wave and although I do use Alexa it wasn’t a smooth situation. I didn’t hate the service but it didn’t warrant a contract extension at the time. For context, I originally signed up in 2014 and kept them for 5 or 6 years. Ending the term early was too costly so I kept it until it was over. Oh and then they charged me 2 or 3 months after cancellation by mistake. Fun. But that was my situation. I’m sure there’s plenty other people who are happy with it. Rant over.
@papabrose
4 ай бұрын
They won't give prices online they also used to have a rule where they won't cancel your service unless you send in a picture of yourself with a paper that says cancel my plan on it. They are just all around a bad company and have been banned from selling in multiple states before due to sketchy businesses practices
@not_blueryai
4 ай бұрын
@@ABC589Just don’t get the system because there gonna be all over your bank account lmao
@benjypoli
3 ай бұрын
I could’ve sold you this 😂
@TechWithBrett
3 ай бұрын
Oh really? 😄
@Ferdinand-yx5wh
4 ай бұрын
It there anyway to contact you directly?
@TechWithBrett
4 ай бұрын
I'm on all social networks.
@Ferdinand-yx5wh
4 ай бұрын
@@TechWithBrett Is there any email to contact you with collaboration
@aa025131
4 ай бұрын
What's the manufacture of the smart panel? Ademco?
@TechWithBrett
4 ай бұрын
It doesn't say, but it is the Vivint Sky Panel.
@nathanmclain9027
3 ай бұрын
Vivint designs and builds their own security panel.
@nathanmclain9027
3 ай бұрын
This video show the Vivint Smart Hub panel
@iansanchez1470
2 ай бұрын
@@nathanmclain9027 They used to get panels from 2GIG Technologies before making their own panels
@ryanwoods4691
Ай бұрын
Qolsys is the manufacturer. Vivint is also known for using some 2GIG products as well.
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