Dealerships are like politicians' promise everything deliver nothing. 😂
@franklutton7149
4 ай бұрын
its the "extended warranty" they get you on.... you pay for it up front.... more warranty is good right? But the terms state you must use dealer only for repairs.... to keep the extended warranty....... But, if you only want manufacturers warranty..... any skilled tradesmen can work on your car if they follow service proceedures and mark the book..... i would NEVER pay for extended waranty and i would go 200 miles out of my way to avoid dealer servicing and repairs..... trust your local mechanic...
@grunkalunka3449
4 ай бұрын
Ive been a dealership service manager for 14years and know warranty policy very well. Dont let anyone tell you have voided your warranty! Its a big myth that modifications void a vehicles warranty and NO ONE at the dealerships should be saying this to you. Couple of things: The onus is on the dealerahip/ manufacturer to prove the modification was the cause of the fault. NOT the customer! Modifying the vehicle does NOT void the warranty! The only time a fault is not covered under warranty, is if the fault is a direct result of the modification. As you said, often the dealership staff have little understanding themselves of the warranty policy. If you get told 'not covered' ask them why, and dont take it lying down.
@BerrimaDiesel
4 ай бұрын
Exactly
@robertstojcevski1098
4 ай бұрын
Go to your state governing bodies, in victoria go see the VACC!!! Dealerships are usually VACC accredited repairers, and they don't like when there members do the wrong thing by the customer!!!
@BerrimaDiesel
4 ай бұрын
Correct
@brankofrkovic2118
4 ай бұрын
I have a feeling John Cadogan from the Auto Expert KZitem channel would enjoy your report :)
@BerrimaDiesel
4 ай бұрын
Correct
@richardhills235
4 ай бұрын
Funny that
@BerrimaDiesel
4 ай бұрын
A sad Reality
@closertothetruth9209
4 ай бұрын
golden goose is right
@BerrimaDiesel
4 ай бұрын
Exactly
@PokeysMechanical
4 ай бұрын
The biggest problem with warranties is the workshop managers work on a commission base income and any warranty costs hurt that bonus they get, its incentivising the workshops to not do the work.
@rodneym5868
4 ай бұрын
Your 100% Right Andrew!
@littlediablo
4 ай бұрын
In my experience dealer warranties are worthless and a scam in their own right as they no longer have the basic technical ability nor want to fix genuine warranty issues. After you've taken delivery of your new ride you instantly become the enemy. Looking at you Ford, Toyota, Mitsubishi and Volkswagen!!!
@BubblesTheCat1
4 ай бұрын
I absolutely hate the stealerships and their worthless "warranties". That's why I only buy used Toyota Corolla or Camry from an old man who dies or can't drive anymore 🤭🙋🏼♂️
@tyzon00800
4 ай бұрын
And just about everything you do to a vehicle will void warranty, oem changes are listed in warranty as will be void if done
@shanerobertson6267
4 ай бұрын
Sorry my Fiat Ducato van 30 diesel
@rustyironproductions6458
4 ай бұрын
Hi Berrima Family. A question from Perth, sort of on maybe off topic; 2023 Pajero Sport. Stock standard. Towing a 2.3t caravan. Ambient temps high 20's, low 30's. Sitting on 90 ~ 95 k's, flat road, minor headwind. Staying mainly in 6th, occasionally 7th, keeping the TC locked up as much as possible. Both engine and trans temps in the high 90's. Last little stretch to home is about 2.5 ks up a 4 to 6% incline, saw engine to 103 and trans to 100. Engine cools very rapidly once the load is off, the trans takes a lot longer. Dash temp guage never moved. Would you call all that normal or should I maybe look at a cooling system upgrade? (And if I do I just know the dealer will say "Oh, there goes your warranty..." Like F it does. I'll fight that tooth and nail)
@BerrimaDiesel
4 ай бұрын
Probably a trans cooler a good start maybe
@OutbackOffroadNT
4 ай бұрын
💯% mate, I've had my fair share of dramas with my local dealer, and I be very stern with them when i need to be, works every time.
@BerrimaDiesel
4 ай бұрын
Exactly
@bigm383
4 ай бұрын
I don’t even own a diesel but watch your videos because, like today, there’s always good, useful information that extends beyond diesels. Thanks.😀
@BerrimaDiesel
4 ай бұрын
Youre Welcome
@jeffwells9756
4 ай бұрын
You dam right about warranty with the dealer, my 200 series was “heavily modified they said it got ARB dual batteries and a few accessories, driving lights and roof rack, it had no bearing on the issue of a hi Lo light problem, any excuse not to back there service or customer support
@BerrimaDiesel
4 ай бұрын
Correct
@AquaMarine1000
4 ай бұрын
The ACCC does not deal with individual consumer complaints. Each State has a department of consumer affairs to deal with such complaints.
@BerrimaDiesel
4 ай бұрын
👍
@paulgraham5790
4 ай бұрын
New vehicles are pieces of shit anyway. Too much poorly engineered technology, too many bells and whistles. I would be surprised if any of them make it to the five year mark without the dash lighting up like a Christmas tree at least once.
@BerrimaDiesel
4 ай бұрын
👍
@darrenwalker6854
4 ай бұрын
That’s why I call them stealerships 🙄
@shanerobertson6267
4 ай бұрын
Good on you mate - a decent tradie with morals - sick of getting graped by Ducati service department. Just started going to my local mechanic.
@BerrimaDiesel
4 ай бұрын
👍
@chrissoucek1679
4 ай бұрын
Thanks for sharing the information....a new vehicle is the 2nd biggest investment for most people so great info to keep the dealers honest...thanks👍👍🍻
@BerrimaDiesel
4 ай бұрын
Youre Welcome
@ix-Xafra
4 ай бұрын
Most waranties state that any claim under waranty must be in writing. So put your claim in writing and be clear that you're claiming any inspection under waranty. It's a little trick they don't tell you and rely on the fact that you haven't read the terms of the waranty
@BerrimaDiesel
4 ай бұрын
Letters help.
@dirtysteve1
4 ай бұрын
Dealers will make it clear if it's not a warrantable item.They are up for payment plan and simple.
@BerrimaDiesel
4 ай бұрын
👍
@baronvonaux8294
4 ай бұрын
Is everything ok with your health Andrew? Hope you are OK.
@BerrimaDiesel
4 ай бұрын
All good getting tired of these manufacturers
@stendecstretcher5678
4 ай бұрын
Thanks for the info. The govt should be taking these stealerships to task.
@BerrimaDiesel
4 ай бұрын
Exactly
@7s29
4 ай бұрын
Vehicle warranties aren't worth the paper they're written on.
@BerrimaDiesel
4 ай бұрын
Lucky for Australian LAW.... you just need to activate it
@lesleynichols8308
4 ай бұрын
Berrima diesel are the experts when it comes to diesel engines
@BerrimaDiesel
4 ай бұрын
Thank You
@steveformosa5191
4 ай бұрын
Love your work they get lazy the paper work they have to do
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