Does keeping a human in the loop actually help people avoid generative AI errors? Humans are not great at detecting GenAI mistakes, according to research conducted by MIT research scientist and senior lecturer Renée Richardson Gosline and Accenture. In this video interview, MIT Sloan Management Review's editor in chief, Abbie Lundberg, speaks with Gosline about how humans tend to fixate on AI-generated answers, and how to improve accuracy without sacrificing speed.
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