What questions do you have about our Waterproof Hearing Aids!? #StarkeyGenesisAI #HearBetterLiveBetter
@user-td2mt2zw2g
8 ай бұрын
In 2022, I accidentally left my Starkey Behind the Ears units (purchased in 2014) in my shirt pocket. The shirt went through the washing machine and dryer cycles with the batteries in the units. Upon removing the clothing from the dryer, I saw the units. My first thought was, well, there goes $3500.. I placed new batteries in the unit, and to my surprise, both units worked perfectly. Starkey is amazing. I have since purchased the Genesis Evolv AI 2400. I love the support and independence Starkey offers because I live overseas.
@starkeyhearingaids
8 ай бұрын
We're excited to continue to support you throughout your hearing journey! Happy New Year! #HearBetterLiveBetter
@brucezwecker8750
Ай бұрын
So is it better to wipe down my hearing aids at night, before I put them in the charging case overnight, rather than when I remove them from the case in the morning?
@jimknaggs
Жыл бұрын
Thanks for this. How do I know if mine are waterproof? Also, coming out with a watch app? It was helpful with my last pair by another manufacturer.
@starkeyhearingaids
Жыл бұрын
This applies to all rechargeable Genesis AI hearing aids. We are unable to provide any speculation around future watch app compatibility.
@kaylasmusic
Жыл бұрын
Thats is so not true that any hearing aids are waterproof except for the Phonak Audeo Lumity Life,.. They're water resistant and can handle little droplets but nothing more than that
@starkeyhearingaids
Жыл бұрын
Hi, Kayla! Thank you so much for your comment and checking out our first of many "Feature Attraction" videos! Starkey Genesis hearing aids are waterproof up to 1 meter. To learn more, here is our most recent white paper: cdn.mediavalet.com/usil/starkeyhearingtech/jzjQI6UsqEWEI1WutUloWw/HuK9mfVgO0-Df9JJs5iWZw/Original/Genesis%20AI%20-%20Crafted%20for%20Quality%20and%20Reliability%20-%20White%20Paper.pdf
@starkeyhearingaids
Жыл бұрын
Additionally, you are welcome to take a *deep dive* into the rigerrous waterproof testing process in this episode of Starkey Sound Bites: kzitem.info/news/bejne/rH2FmKh3qpaUo4Y Welcome aboard!
@DavidYork_aka_Dr-Yo
Жыл бұрын
@@starkeyhearingaids I have a pair of the new Genesis devices. I can attest to the fact that they are MOST DEFINITELY waterproof! While I don’t regularly submerge, I wear the devices during time doing aquatic exercise and will occasionally find myself in "the deep end." When I have submerged, the devices keep on working with no extra care! I also have been so comfortable wearing the devices, that I have forgotten to remove them when I shower. No problems at all! Don’t know anything about the Phonak brand @kaylasmusic. But, I can attest to the waterproof claim by Starkey of being true about the Genesis devices!
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