The damaged boxes aren’t SU’s fault, that is from the shipping company. I have that happen with Amazon boxes. If there is a problem just call SU, they send out replacements right away and I have never had to return anything. Welcome to SU.
@HollyVeselenak
4 ай бұрын
Annie, you are 💯 correct! Totally the shipping carrier’s fault for handling this package. I’m impressed with how prompt & accommodating SU has been. Appreciate the welcome! Thank you for stopping by & sharing your thoughts & experience. I appreciate your time. ❤️
@kathyschaffer9678
4 ай бұрын
Blue sticker is 2 day shipping. When I’ve received a box mishandled by UPS with damaged goods, Stampin’ Up! had replacements in the mail ASAP, sent priority as well. Welcome!
@HollyVeselenak
4 ай бұрын
Thank you!! I didn’t know what that blue sticker was for. Now I do! That’s wonderful to learn. Thank you for taking the time to comment & share your insights. I really appreciate it. Of course they did. That’s what I would expect from SU. ❤️
@kathyschaffer9678
4 ай бұрын
And a pink sticker is overnight shipping. I hide those from hubby. Hahaha.
@HollyVeselenak
4 ай бұрын
Kathy, that’s AWESOME! Oh my goodness, YES….will absolutely have to remember that one…😂🤣
@margarethanson8330
4 ай бұрын
A beautiful collection, I can't wait to use my workshop!
@HollyVeselenak
4 ай бұрын
Margaret it’s such a fabulous workshop! Appreciate you stopping by & sharing your thoughts. ❤️
@tammyb6497
4 ай бұрын
Some of the boxes I have received have been pretty beat up but never taped back together like that! They really need to put the packing material on the top and bottom of the box. I’ve had card stock packs with an entire corner smashed and a stamp case or two broken. It’s good that all of your stuff was in plastic! 😬
@HollyVeselenak
4 ай бұрын
I was so impressed with SU! I was so grateful that the contents survived their bumpy ride. Appreciate your comment, Tammy. Thank you so much for stopping by!
@janiceormiston7770
4 ай бұрын
If us ever arrives broken or missing items just contact SU customer service. They are great about replacing items
@HollyVeselenak
4 ай бұрын
Thank you, Janice! I appreciate your advice. Thank you for stopping by and sharing your thoughts.
@Gin10656
4 ай бұрын
Wow! That box was wrecked. Glad all the merch was ok.
@HollyVeselenak
4 ай бұрын
It was! I can’t believe nothing was missing…😮
@melaniefoy6711
4 ай бұрын
Hi Holly
@HollyVeselenak
4 ай бұрын
Hi Melanie! Thanks for stopping by.
@vickyg990
4 ай бұрын
i wouldnt have shown my address!
@HollyVeselenak
4 ай бұрын
Vicky, oh my goodness….I just looked and saw that. Thank you for that call out! I will be more careful to black it out next time. Appreciate your call out. Thank you!
@andrewoverton5246
4 ай бұрын
this is my third time a demo, this year will be my last ,i too have had 15 packs cardstock bumped on all edges on one side,box split on all one side of a box seam .Also plastic stamp cases cracked on edges.bits plastic in bottom box Also ink refills re inkers loose in a box rolling around .When product is damaged you have to photo it and send it back . They have now decided to do away with bubble for Europe due to reducing plasticwe get brown paper scrunched up . but that is not quite right about plastic ,because all SU stamp sets are in plastic cases ,no packing slip, now price increases, less rewards . i do really wish you well but sadly Holly CTMH was a great company you lucky lady .I waited 15 years for them to market in the UK, so now my dreams are gone .i know what it is like to be a Stampin Up demo. when they ditch their hard to open horrible foam inside stamp pads inking up would be better .I have read they may be , replace with The CTMH ones which i think they will get them in the near future .so keep onto yours Also a white core coloured cardstock because of CTMH makers who scrapbook , i may decide to rejoin just for that . sorry i am not excited with SU anymore . A tip with the inkpads scrape the ink away slightly or if saturated blot with kitchen paper.Then lightly tap because felt pads like the CTMH ones are easier, and less hassleto use .pressing hard will cause excess ink on etched images and may cause over inking the stamp.The red rubber for me worked far better and the clear stamps after a while loose the stickiness so wash them every so often other wise they fall off the block . good Luck.
@HollyVeselenak
4 ай бұрын
Oh Andrew, I'm so sorry to hear of all of these past issues with your SU orders. That can certainly be frustrating and time consuming to get fixed. I'm certaily going to share what this box looked like to hope they can address this for the future. I am looking forward to seeing what CTMH packaging is brought over. CTMH really had a 'hand up" on that for sure. I wish you all the best as you continue to paper craft and thank you so much for stopping by and sharing your honest thoughts. I really appreciate it!
@andrewoverton5246
4 ай бұрын
@@HollyVeselenak thankyou for your kind words would you please share your last CTMH creations of cards made with the cardmaking workshop.I always love to see these cards such a brilliant concept and idea CTMH had.
@HollyVeselenak
4 ай бұрын
@@andrewoverton5246 you’re so welcome. ❤️ Of course I will share. Are you referring to Enjoy the Ride? I’m in the process of creating those soon and will share.
@andrewoverton5246
4 ай бұрын
@@HollyVeselenak Yes Holly that would be great if you could share those cards ,of the Enjoy The Ride. Thankyou
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