✏️ It's not uncommon that companies don't answer an email. I'll look at why that might be and steps you can take to reduce the odds of it happening to you.
✏️ The support email black hole
Emails to companies often go unanswered because of errors (bad email addresses), insufficient information, lengthy or rude messages, contacting the wrong person, or overwhelmed support teams. Companies may prioritize resources differently or simply not care. To increase your chances of being heard, make sure your submissions are accurate, concise, and respectful.
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Chapters
0:00 Companies don't answer my email
0:55 People regularly mis-type their own email address.
1:45 Many people don’t follow instructions.
3:40 Some people write novels.
4:20 Some people are just rude.
4:45 Contacting the wrong target doesn’t help.
5:45 Problems at the company you’re contacting
7:45 Questionable choices at the company you’re contacting
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