I don’t think my team really trusts me enough to talk to me honestly….(sound like you?)
Hate to say it, but you probably don’t have a lot of trust between you and your team. As a leader, you need to build trust by ultimately creating a psychologically safe culture (Hat tip: Amy C. Edmondson via Harvard Business School). Without trust, mistakes happen, deadlines are missed, and projects fail. Don’t worry! We can avoid those things. In this video, I’ll break down in actionable steps how to create a better team culture that fosters trust and ultimately better work.
Chapters
00:00 It’s about more than just trust. Believe me.
00:48 What’s the real issue here?
02:31 Get comfortable with failure.
03:25 What’s the research tell us?
04:59 Take (good) risks!
05:43 Extract lessons from failures.
06:03 Ask these questions.
06:35 Respect is essential.
07:07 It’s a LOOP!
07:22 Some more research.
07:50 Actively listen.
08:18 Share credit.
08:59 Proactively give feedback.
10:26 Practical implications.
//DO YOUR BEST WORK EVER
If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at davidburkus.com/resources
//ABOUT DAVID
One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.
He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.
A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.
//SPEAKING
Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at davidburkus.com/keynote-speaker/
//CONNECT
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#BestTeamEver #psychologicalsafety #leadershipdevelopment
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