There's a lot of this going on in the overland community at the moment. Glad to see you publicly investigated. This level of customer service for 4k is insane.
@KRTLyfe
3 жыл бұрын
That is exactly how we felt. We appreciate the support!
@kanifuker721
3 жыл бұрын
At $4K i would want comfort and excellent customer service. Thanks for the heads up here in the UK and i will now stick to my tent. Stay safe you two and love from Scotland. x.
@KRTLyfe
3 жыл бұрын
Thank you so much, we wanted to love this tent but we had so many problems with it. Didn’t work for us, hopefully we saved you some time money and headache.
@marstav4640
3 жыл бұрын
@@KRTLyfeMore than the item, The Attitude of the company was beyond reproachable! That sticks and creates or breaks their brand. Who wants to pay a load of money and have non-existing service and
@driojal
3 жыл бұрын
The best part of the video was the sneaking and silently door opening in the background 2:22. hahahhahahahahhaha
@KRTLyfe
3 жыл бұрын
🤣🤣🤣🤣🤣🤣
@KRTLyfe
3 жыл бұрын
Hahaha, we didn't realize she did that until we watched our footage. She thought she wasn't in the shot LOL
@haanjamiis
3 жыл бұрын
Ninja!
@nadidadsetan8326
3 жыл бұрын
Thanks so much for this information. We’ve been researching rooftop tents and appreciate your honest review. Customer service is very important to us so we’ve crossed iKamper off of our list. For $4K purchase you expect great support from the company. Thanks for saving us lots of potential headache.
@KRTLyfe
3 жыл бұрын
Glad it was helpful!
@donnajohnson9324
10 ай бұрын
Same been looking into them but it hard to find a true review 😕
@paulpittman5532
3 жыл бұрын
I bought a Bean teardrop trailer and added the iKamper 2.0 to my list of accessories. I am expecting delivery this summer but now will now be removing the iKamper from my order. I believe this is a genuine experience from genuine people. Thank you for helping others. KRT please let us know what you go with next.
@KRTLyfe
3 жыл бұрын
Thanks for the vote of confidence! We went with the roofnest FalconXL but CVT makes the same style tent in different sizes and better colors IMHO. So far this is our favorite style RTT. The only con is the weight of the XL. We have our eyes on the GFC super light next.
@torturedsoul8066
2 жыл бұрын
You are supposed to stack one mattress on top of the other before closing. That is why it is leaving a mark on the pad. Most recommend keeping a window open on each side to allow the air to escape as you close the tent.
@KRTLyfe
2 жыл бұрын
Yeah we tried all that.
@cmineaj
3 жыл бұрын
I’m in the market for a rooftop. Customer service is just as important as a quality product. I will be steering clear of the Ikamper. Thanks guys!
@KRTLyfe
3 жыл бұрын
Couldn't agree more!
@brentholladay3113
2 жыл бұрын
Thanks guys, you helped me decide No, to buying this. I have bought other Diamondback products, but the tent they offer is the one you are reviewing. For over 4,000.00 this tent should be functional like a Cadillac. Thank you much:)
@KRTLyfe
2 жыл бұрын
This tent could be much better but IKamper has quality control issues.
@3LineFilms
3 жыл бұрын
Spending that much money and having to experience what you went through is absurd! Thanks for making this video!
@KRTLyfe
3 жыл бұрын
Yeah, for me the most surprising part was the response we got from iKamper. So many people say the post purchase customer support is outstanding, and I guess my expectations were too high. In retrospect this probably could’ve been resolved if iKamper would’ve sent us an alternative mattress solution, like an Exped or something similar.
@PeteR-et1de
2 жыл бұрын
That’s terrible what you went through after spending $4,000.00 on a product. You deserved better customer service and resolution. Thank you for making this video and sharing your experience.
@KRTLyfe
2 жыл бұрын
I totally agree, every one deserves decent treatment when you spend your hard earned money even if it’s $1.00!
@duyng6405
3 жыл бұрын
I have the version 1.0 with a king size blanket, a big ass sleeping bag, a fleece liner, a rumpl classic blanket, a silk blanket and 2 large inflatable pillows that sits inside the far side of the tent where the hinges are. Sounds like the V 1.0 is definitely more roomy over the V2.0... I bought mine through bigtents outdoor in Canada and their customer service was dang good. It's a shame you guys had to go through this shitshow... something I would mention to any curious eye asking about this tent. Ikamper, check yourself...
@KRTLyfe
3 жыл бұрын
Yeah from all of the information we have looked over the V1.0 has “storage” capacity. The V2 doesn’t unless you modify it.
@GX470adventure
3 жыл бұрын
So at the 3:18 mark, your iKamper sits lower than my iKamper Skycamp mini sits and I do not have anything extra inside my tent. I even did the mattress swap with memory foam which helps it close easier and still I spend quite a bit of time getting it closed up. Great and VERY informative video!!
@KRTLyfe
3 жыл бұрын
So that time lapse you are referring too was after we did the foam swap. It made a huge improvement in getting the tent closed but we still had to force it. I also suspect for some reason ( this is only a theory) temperature seems to have adverse effects on this tent. That night when we camped and it was 20F we literally messed around with that tent for almost an hour the next morning trying to figure out why it wouldn’t close.
@GX470adventure
3 жыл бұрын
@@KRTLyfe I believe temperature makes a difference. This weekend I was in North Georgia mountains and Sunday morning it was low 30's and it took me 40-50 minutes to close mine even with the mattress swap. The day I swapped my mattress it was in the 60's and it closed very quickly. The last time I had struggles closing mine was about a month ago it was in the 20's and lack of coffee and patience I'm sure didn't help haha. Thank you again for the honest videos and honest feedback. My iKamper is for sale now and I'm going a different route haha.
@5G4R
Жыл бұрын
Just ordered the Skycamp 2.0 last week and now I see your video! Ordered mine from iKamper Canada so hopefully my customer service experience is a little better, but I wont get my hopes up. Thanks for the awesome video!
@KRTLyfe
Жыл бұрын
Hope you enjoy it and best of luck to you. I am curious why you got the 2.0 vs the 3.0?
@ctk3873
8 ай бұрын
I purchased the Roofnest Condor Overland 2 XL from a company that no longer sells Ikamper as they had many issues with Ikamper. I’m glad to have bought the Roofnest!
@KRTLyfe
8 ай бұрын
That is awesome! We really enjoyed our Roofnest tent. It definitely served us well and we never had any issues with it.
@dusaintel
3 жыл бұрын
I almost ordered one but because of your video i didnt. Thanks for showing their true integrity.
@KRTLyfe
3 жыл бұрын
We aren’t the only ones that have had issues with iKamper. GY6 has a very in-depth video explaining his experience with iKamper as a company and their products.
@russellwood8750
3 жыл бұрын
Hi really enjoyed your video I live in Canada and I’m currently turning my Toyota Tacoma into an Overland vehicle and I was really contemplating getting the skycamp mini tent. After seeing your video now I am very apprehensive about it specially when you didn’t get a reply from the manufacturer.
@KRTLyfe
3 жыл бұрын
When we finally got a reply, it was a generic reply with no resolution.
@duysince1985
3 жыл бұрын
Glad I came across this video, I was in the market for one, guess I ain’t buying one now.
@KRTLyfe
3 жыл бұрын
Yeah it’s a roll of the dice and you gottta pick your poison. However in my honest opinion there are much better poisons out there at much better price points.
@akathedude3266
Жыл бұрын
thanks for this video. i was in the market for a pop up camper and was leaning towards iKamper. i am glad i seen this and now avoiding this brand. for 1000's of dollars you would think customer service would be more helpful. this is what swayed me the most. the terrible customer service.
@KRTLyfe
Жыл бұрын
Yeah, IDK if they have improved since this video was recorded. Hopefully they did!
@OAKSkiers
3 жыл бұрын
Thanks for this video, that is one of the brands of camper I was looking at. 'I may keep looking'. I'm a new owner of a great 2007 GX470 which has only one problem...Wife likes it so much she won't let me drive it.
@KRTLyfe
3 жыл бұрын
That is awesome, happy that y’all love the GX! You could always get another GX or LX or LC! LOL like we did. We now own two 100 series Land Cruisers lol. If you need maximum space I highly recommend the Smittybilt Overlander XL. If you only need space for two people the options are plentiful. CVT, GFC, RoofNest etc. They all make better products then iKamper. Do your due diligence and I’m sure you will end up with an excellent tent!
@rt-ks2bh
2 жыл бұрын
Hi guys rob from oz downunder here,,i believe every word you say and i can see you are both true as i was just going to make purchase on the ikamper,,, its a dam alot of money for a product that has flaws,,for me its off my list and i cant thank both of you enough,,cheers guys and god bless
@KRTLyfe
2 жыл бұрын
Thank you, glad you found this information useful.
@Letsdive64
3 жыл бұрын
Thank you, I was leaning towards the iKamper and because of this post and a few others like it, I have decided to go with another company. It is a shame that a company that charges the money they charge, has to set up a FB Page that discredits legitimate complaints, that right there is shady and a big enough reason not to buy their RTT. I believe it is laziness in the R&D part along with the cheapness of the company to use a top of the line mattress. They remind me of contractors that sell themselves as the top of the line and use the cheapest parts to do the job, it never ends well.
@KRTLyfe
3 жыл бұрын
That is exactly what they are, the thing that baffles me the most is how certain users make so many excuses for the tent and the mattress. When you can go buy a Smittybilt for a quarter of the price that will actually work as advertised out the box. Now that we have used 3 different tent designs the Roofnest Falcon XL style is my favorite. CVT also makes the same style with better options IMHO. This design is the easiest we have tried so far especially after that awful iKamper debacle. If you need the space and are on a budget the Smittybilt Overlander is a great buy. You can find them slightly used sometimes for as low as $800.00. I really got my eye on the GFC racing tent. It is a bit smaller but so convenient and easy to remove from the vehicle.
@Letsdive64
3 жыл бұрын
@@KRTLyfe People are loyal to a fault, they believe the product they own has no flaws and when you point it out they will defend it and nothing you say will matter to them. I am considering the Roofnest Falcon or James Baroud Clam Shell designs, faster to deploy and put away. I considered the GFC, but I want a hard shell.
@fringelunatic
3 жыл бұрын
I can understand the problem. I have the smaller one and it took me about 4/5 times to be able to close easier. Ikamper customer service is non existent. I have figured out a way that works for me, but not ideal. I just learned to live with it. May sell after about a year and try something new.
@KRTLyfe
3 жыл бұрын
What was your solution?
@fringelunatic
3 жыл бұрын
@@KRTLyfe push all the bulk stuff to the rear towards the left or right (depending on the tents orientation) where there is more room. As you are closing pull both straps at the same time. I know this is an obvious step, but if the sides are pushed in late tent won't close. If the bulk stuff isn't in the perfect place it also won't close. I guess I just got good at doing it. My wife and I also camp almost every weekend. I replaced the stock mattress with an air mattress that is much thicker so now I have to make sure all the air is out before it will close. The closing process now is much longer, but we learned to live with it. At least we get good sleep now, but being able to close the tent in under a minute is impossible. I feel like I've been dupped by all the brand ambassadors. Roofnest is my next tent.
@KRTLyfe
3 жыл бұрын
@@fringelunatic yeah we tried all those steps a multitude of times over and shifted things around an exponential amount of times )smh makes me want to pull my hair out thinking about it.) Every time with out fail the front latch wouldn’t secure with out force or a lot of force. When we went back and watched videos of other people closing the tent most of them edit out securing the front latch if you pay attention. SMH. Missing our Smittybilt!
@freshdougie705
3 жыл бұрын
Thanks for making this video and all the detail and time you put into it. Very helpful. Going to shop a bit more now, especially after your experience with iKamper customer service.
@KRTLyfe
3 жыл бұрын
Glad it was helpful! Wish we would’ve had a better experience, but it is what it is.
@CEGunderson
3 жыл бұрын
I purchased the iKamper 2.0 in early 2020. I personally did not like sleeping on the stock mattress. So I replace then with stick on carpet. I now all eep on 30” wide Nemo air mattress. I never had a problem closing the iKamper however, was unable to close it with my deflated air mattress and sleeping bags. (2ea). By adding the carpet I have enough room to close the iKamper with all my bedding placed on the far side of the entrance. Mattress deflated of course.) Love my iKamper I use it for two adults. And even by myself it provides a very nice space. Sorry to here yours had issues.
@KRTLyfe
3 жыл бұрын
Yeah they are very hit or miss unfortunately.
@Casanovafff
3 жыл бұрын
I am shopping around and doing some research for a camper top. Customer service means alot to me. Ikamper is now not considered
@KRTLyfe
3 жыл бұрын
iKamper = great marketing,horrid customer support!
@HydnBB2
3 жыл бұрын
We got the ROOF NEST CONDOR XL, about $1,000 cheaper than ikamper . It fits two sleeping bags and a blanket and it comes with the shoe bag. I’m a side sleeper so mattress isn’t so comfy but planning to replace it with memory foam.
@KRTLyfe
3 жыл бұрын
We have the Falcon XL now. We definitely prefer it over the iKamper Skycamp.
@drmowner
3 жыл бұрын
wow horrible customer service, im cancelling my order
@KRTLyfe
3 жыл бұрын
Unfortunately, we did experience very bad customer service but now we have moved onto a new adventure. Thanks for watching.
@jcoats5529
3 жыл бұрын
Dont listen to these guys. The ikamper is awesome. They just don't have a clue how to use it.
@KRTLyfe
3 жыл бұрын
@@jcoats5529 lol your generic enthusiasm is interesting. How about going into detail about your iKamper and how awesome it is? Please don’t leave out any specifics we would love to hear all the details.
@BobberVice
3 жыл бұрын
@@jcoats5529 wow dude obviously you have not watch Thier videos on the issue they had or open to a discussion on possible issues with a product. And to judge someone on their personal opinion with a bad experience is extremely childish!. And for a company not to address a problem or at least attempt to work through the problem nowadays is epically poor management. With some much on the market these day.
@Anonymous-ce6zg
3 жыл бұрын
I will not be buying ikamper now 😆
@KRTLyfe
3 жыл бұрын
There are a lot of options out there lol Thanks for watching.
@erhgeteewehtewehet9108
3 жыл бұрын
was on the fence between ikamper mini and roofnest falcon. ikamper is OUT now! looking forward to your roofnest review. Thanks for sharing.
@KRTLyfe
3 жыл бұрын
Thank you we are working on it now!
@ian_ohhh
3 жыл бұрын
Thanks guys you Narrowed down my search for a different option for a rooftop tent!
@KRTLyfe
3 жыл бұрын
Thanks, I’m glad we saved you some headache and a lighter wallet lol.
@Xenon720
3 жыл бұрын
@@KRTLyfe Because of this, I'm going towards Roofnest now. Thanks for saving me money and time.
@KRTLyfe
3 жыл бұрын
@@Xenon720 no problem, we are enjoying our Roof Nest! It actually works as advertised. It is incredibly easy to use.
@HTodd5
3 жыл бұрын
Thank you for posting about your issues with ikamper. This is great information to know before spending so much on a tent. Appreciate your honesty! Curious to know what other options you’re looking at for a RTT.
@KRTLyfe
3 жыл бұрын
We just got Roofnest Falcon XL and trying it out now. We will post our review after testing it out few more times but so far we like it a lot! Thanks for watching!
@afaqgul2165
Жыл бұрын
I am trying to get a RTT, it’s tough to find honest advice…. Thank you.
@KRTLyfe
Жыл бұрын
Glad it was helpful! Unfortunately there are so many sponsored “reviews” these days on YT. It is really hard to find independent reviews on certain products.
@jeffgonzalez3872
3 жыл бұрын
Wow! I will cross iKamper off my list... Thank you for sharing.
@netrun4
3 жыл бұрын
That is a bummer. Sounds like a good tent that you had to de-bug for the mfr while they played dumb. Shame you felt strongly about getting rid of it because solid camping gear is hard to find. Better luck in 2021 as you say.
@KRTLyfe
3 жыл бұрын
Yeah, the thing is we aren’t the only people that have had this issue. We got responses from people around the world that are having the same issue with recently purchased Skycamp 2.0. Unfortunately a lot of them are doing what we did and coming up with their own solutions. One person even said they have their child sit on top of the tent while they secure the locks lmao! However I’m sure a some people have to be contacting iKamper about this issue. No one should pay $4K for a tent and then have to spend another hundred or so to dollars to fix the problems with it.
@jasonr428
3 жыл бұрын
Great video. I wonder what the difference is between the older version 2.0 and the newer ones. Perhaps due to the high demand for rooftop tents and the backlog of 10-12 weeks, in some cases, maybe they went with alternative materials as Covid as created shortages across the board. Either way, this is a horrible experience to have after waiting as long as you had waited for a $4,000.00 tent. iKamper should have handled this better instead of sending a BS generic email that did nothing to help.
@KRTLyfe
3 жыл бұрын
Great point! And that is why we refused to have it on our truck and promote their brand. Thanks for your support!
@jasonr428
3 жыл бұрын
@@KRTLyfe I don't blame you guys one bit. BTW thanks for the recommendation in the other iKamper video...for the updated mattress. I got it today and tried it out for 5 minutes and already it makes a world of a difference. The mattress in the iKamper sucks unless you like sleeping on what basically amounts to a lightly padded brick. If it wasn't for you guys I wouldn't have even spent the money on this updated mattress because I didn't think it would make much of a difference for the money, but it does. My hips are thankful! Thanks again.
@paulelliott682
2 жыл бұрын
I heard BAROUD makes a nice trailer top / roof top tent this time of year. Aussies seem to have a knack for quality vehicle off-road eqpt. & personal gear
@KRTLyfe
2 жыл бұрын
Thanks for the info! I have heard a few people say that but, I have yet to see one in person.
@wallyklejka5754
2 жыл бұрын
Thanks guys!!! I was about to purchase this overpriced tent and now I'm changing my mind 🙂🙃 I'm glad I watched this video before.
@KRTLyfe
2 жыл бұрын
Glad it was helpful and glad we saved you some time, money and headache.
@RebeccaTiffany1
Жыл бұрын
Wow, did you look into Roofnest? They’re customer service is pretty good they’re super responsive to all my pre purchase questions so far
@kwelhand
3 жыл бұрын
That’s horrible... thanks for the honest review. Love you guys!
@KRTLyfe
3 жыл бұрын
Thank you so much, it was a less than stellar experience but we are moving forward! We took a little monetary loss but, it’s life.
@2KidsConTent
3 жыл бұрын
Wish you two had been closer to me. I would have loved to see the issues first hand.
@KRTLyfe
3 жыл бұрын
Yeah that would’ve been great to see the differences between the V1 and V2
@David-Drums
2 жыл бұрын
I was actually looking into getting this one and this info has for sure changed my mind. It’s already priced very high and with bad costumer service ( that I’ve heard from other places also) it just seems smarter to shop elsewhere for now. Maybe the 3.0 coming out will be better, but I guess they’ll jack that price up even more and you still get the bad costumer service.
@KRTLyfe
2 жыл бұрын
Who knows, maybe they will make some tuff decisions.
@Iloveyoutube11
3 жыл бұрын
People are stupid. Have nothing better to do than be assholes and leave stupid comments. Thanks for sharing. I’m looking into getting one soon. 👍🏼
@KRTLyfe
2 жыл бұрын
Yeah we don’t get it but to each their own.
@bikecrew1736
2 жыл бұрын
Good job on exposing them. I was looking for them but this is a major turn off by this company
@KRTLyfe
2 жыл бұрын
Well, our intent wasn’t to necessarily expose them. A lot of people seem to really enjoy this tent. IDK how true that is, but this was our personal experience with iKamper. I would definitely do your homework and find the tent that fits your needs/budget. If you have a Overlanding or camping community near by, try to see as many designs as possible and ask around when ever you see someone with an RTT. Good luck finding the best option for you! My favorite tent so far is the Smittybilt Overlander XL. The fastest tent and second favorite is the Roofnest Falcon XL. That Falcon is one hell of a tent!
@starfish2121
Жыл бұрын
I spent over 5k on the ikamper skycamp 3.0 and some of their accessories. It came damaged with broken support bar. That was in June 22. They said it would be here in September 22. It’s now November and they haven’t emailed back. I have been emailing them 2-3x a week since September. No response. PLEASE DONT WASTE THE MONEY. There is no way to call them as their phone won’t reach anyone or leave a voicemail. BIGGEST SCAM.
@patrickio8084
Жыл бұрын
Did you reach out to the dealer you bought it from for help or did you buy factory direct?
@KRTLyfe
Жыл бұрын
We ordered ours directly from iKamper and you saw what happened in the video lol.
@patrickio8084
Жыл бұрын
@@KRTLyfe I think your experience would have been a lot better had you bought from a reputable dealer if there was one near where you live? There are several where I live in the Phoenix Arizona area and believe that they would be much more attentive to customer service issues post sale then IKamper direct has been.
@KRTLyfe
Жыл бұрын
@@patrickio8084 You are probably correct. At the time we didn’t have a iKamper dealer in the area and I’m pretty sure we still don’t.
@fanboy5769
3 жыл бұрын
We have the odyssey tent from free spirit recreation and we absolutely love it. Along with a great tent their customer service is top notch.
@KRTLyfe
3 жыл бұрын
We have to check that tent out. We just got Roofnest Falcon XL and used it about 3 times. We love it so far! Thank you for watching!
@MultiMegre
3 жыл бұрын
The problem is with the inside hinges. They´re steady, like a book, for example. It wont close well if you put stuf in it.
@KRTLyfe
3 жыл бұрын
Exactly, it didn’t even like to close with the items it’s supposed to close with. So I guess if you want this thing to work you have to take your mattress out lol!
@richardclegg5853
Жыл бұрын
Thanks for sharing your experience. I've really been on the fence for purchasing an RTT. Leaning towards a soft top, hoping its mechanical simplicity will make it a bit more reliable... time will tell.
@josiahlachance
2 жыл бұрын
I am buying 3.0 as all problems fixed in the new version
@KRTLyfe
2 жыл бұрын
Yeah, it is interesting that they claimed the 2.0 didn’t have any issues yet they made a lot of revisions on the 3.0. It should be exponentially better than then previous model.
@AudiRu55
Жыл бұрын
Damn, 😢I was really looking forward to purchasing this product. Is there another one that you would recommend???
@KRTLyfe
Жыл бұрын
We ended up going back to Smittybilt, its a great tent and fits our needs. We had a great time with our Roof Nest Falcon as well, it is a great tent if you dont need space for more than 2 people. iKamper has released and update that they claim addressed these issues but we have not seen it in person.
@AudiRu55
Жыл бұрын
Thank you very much for the recommendation. Ill look into both of them.
@2020sheryl
3 жыл бұрын
I’m looking for one but this one is now off the books. Thank you for post. I’m thinking about a clam shell.
@KRTLyfe
3 жыл бұрын
So far we have had the Smittybilt Overlander XL , iKamper Skycamp2.0 and new we recently got a Roofnest Falcon XL. I must say the wedge/ clam shell design is definitely the easiest and fastest tent design we have used so far. It comes with anti condensation mats and a very comfortable mattress. The most amazing part to us tho, it actually closes as advertised!
@2020sheryl
3 жыл бұрын
@@KRTLyfe I’m looking at the Falcon. Where did you purchase yours?
@KRTLyfe
3 жыл бұрын
@@2020sheryl we found ours local on FB market place.
@CTS-USA
2 жыл бұрын
I’m glad I found this video before I purchased one. THANK YOU for making this video!
@KRTLyfe
2 жыл бұрын
You are so welcome!
@luchaDor
2 жыл бұрын
Just found this video & channel! Did you guys look at the Desert Armor Warrior RTT? Same design as the iKamper, but none of the games or BS of the iKamper.
@KRTLyfe
2 жыл бұрын
Nope, I am not familiar with it but, I will definitely loo it up! Thanks!
@Dorkmanship
2 жыл бұрын
Solves my problem of what direction to go. Thanks.
@smchorley
3 жыл бұрын
Interesting how some companies have such bad customer service...!! Glad I found this video it gives me some things to think about before I spend so much money on a RTT. I guess to try and get the tent depth down they have sacrificed too much room inside the tent. I noticed that the gas struts have crushed the mattress and therefore this would put unnecessary stress on the gas strut hinges, along with making the lid harder to close. Anyway, thanks for sharing your experiences and keep safe 😎👍
@KRTLyfe
3 жыл бұрын
Glad it was helpful! Hope you make a good decision on your RTT.
@paulabuist567
9 ай бұрын
Thanks for making this, I looked into getting one. I don't know if it's any better with the new one. Looking into other rtt for my 2011 Honda Element.
@kshaw7293
3 жыл бұрын
thanks for your review : it helped me to remove ikamper from my consideration in a RTT. It takes alot of time and effort to stand on principle : thanks for sharing
@KRTLyfe
3 жыл бұрын
Thank you, we appreciate it. It was definitely time and money involved but we are much happier with our Roofnest!
@martinmansson5067
3 жыл бұрын
That’s the info I need to hear when i will decide what Rtt to buy. Support is worth more than a product if u ask me!!! 👍🏻😁
@KRTLyfe
2 жыл бұрын
Agreed!
@tareskisloki8579
3 жыл бұрын
This is the third video I've come across that suggests iKamper try to hide negative reviews rather than use them to improve the product, it has definitely turned me off purchasing one.
@KRTLyfe
3 жыл бұрын
Wow can you share the other two, I would like to see them. Thanks!
@tareskisloki8579
3 жыл бұрын
@@KRTLyfe This was the first one kzitem.info/news/bejne/0amssX6uqWmqlmU the second one came up in recommended from that one, but I can't seem to find it now (I wasn't paying attention to who posted it).
@KRTLyfe
3 жыл бұрын
@@tareskisloki8579 wow that is crazy I didn’t have time to watch the entire video yet but my wife and I will be for sure this evening! Thank you so much, this obviously isn’t an isolated issue. IDK why iKamper operates like this. SMH kudos to him for telling the truth about a tent he got for free. LOL we paid for ours and iKamper still tried to hush us up lol. Thanks again, good luck on finding the right sleeping system that works for you!
@karmabrothercat
3 жыл бұрын
Thanks, helps me make my mind up. I will get the Ikamper. It’s a problem that appears to be an easy fix. Sorry you had to deal with it though.
@KRTLyfe
2 жыл бұрын
Hope you get a good one they seem to be hit or miss.
@fjnomad
2 жыл бұрын
I was considering ikamper but not anymore . Thanks for sharing your experience
@KRTLyfe
2 жыл бұрын
Glad I could help
@yondaimehokage2281
2 жыл бұрын
4K for any tent is insane. The material cost is probably $300 - $500 tops.
@KRTLyfe
2 жыл бұрын
Agreed, iKamper is really proud of their work!
@_CaliCeramics_
3 жыл бұрын
I paid way more than what they did brand new the tent sucks and I wish I could return it but it’s too late the mattress sucks. Can’t fit anything in it or shut the dam thing.
@KRTLyfe
3 жыл бұрын
Hahaha, that is exactly how we felt! We just wanted to close it as advertised lol. And, apparently, a lot of people have this issue but because FB group is 100% controlled by iKamper we never see any real feedback on this issue. Oh well, so long iKamper! lol Thanks for watching!
@networkguy3152
3 жыл бұрын
Thanks for making this video. I think I will be going with Roofnest after hearing this.
@KRTLyfe
3 жыл бұрын
IMHO RoofNest definitely makes a better product. I cant vouch for Roofnest customer service tho. Our Falcon XL was so good I never had to contact RoofNest a single time.
@crazygooseventures
3 жыл бұрын
Don’t know of any RTT mattress that’s “comfortable”. Not at 2” thick. Should have just replaced it with an Exped Megamat air mattress. Would have solved your comfort issue. Can’t comment on Customer Service as I haven’t had to deal with the on this level. They’ve answered other questions I had before purchase but not good if this is how they handle issues. Haven’t really had any other issues other than the mattress with ours.
@KRTLyfe
3 жыл бұрын
Yeah iKamper should’ve developed their own Exped equivalent and include it with this tent. That would probably resolve 90% if not all the complaints people have with this tent. IMHO spending $4000.00 plus for a tent and then investing another $700.00 ish to make it “livable” is absurd. Especially when there are other products that work just fine as is.
@phong333nguyen
2 жыл бұрын
Oh my gosh I was going to buy a 3.0 the new one. I have to think about it. Thank you for the video. Please tell me did you got the new kemper and I like your tire where did you buy it
@KRTLyfe
2 жыл бұрын
NO we would never purchase another product from them but they did seem to address all of these issues with the latest version. We had a Roofnest Falcon that we loved but eventually went back to the good old Smittybilt!
@tommieboi707
2 жыл бұрын
Wow 4k to have a 2 man tent on top of your car? I suppose it has its uses of you're only camping a night or 2 and only as a couple and only camping off grid with little room to actually put down a ground tent. Those would be the only pros I would see with an rtt.
@KRTLyfe
2 жыл бұрын
We had the larger version, it could sleep 4 people. RTT is great for trips with the family. When I am out by my self or with friends I tend to sleep in side the Land Cruiser we currently own. We don’t have the iKamper anymore, we have a Smittybilt Overlander XL at the moment.
@localfarang
2 жыл бұрын
Would like to see a review on the 3.0. They changed up the spacing issues and curious what your takes are. Cheers !
@KRTLyfe
2 жыл бұрын
I watched the promo video, their R&D department must have definitely watched our video. They literally addressed everything we said to bad they never reached out to us. We would love to test the 3.0 and give it an honest review.
@patrickio8084
Жыл бұрын
@@KRTLyfe The new high tech 9 comfort zone mattress in the 3.0 is too firm and not very comfortable. I don't own this tent but did lay on a display model at a dealer. If I bought this tent, I'd demand a mattress delete credit and source a more comfortable option.
@KRTLyfe
Жыл бұрын
@@patrickio8084 from all the research we did we found the Exped mattress or something similar is the solution for the problems with this tent. The only downside is the two exped mattresses you need will cost you close to $800.00 USD. IMHO not a cheap solution but a viable one if you must have this tent.
@patrickio8084
Жыл бұрын
@@KRTLyfe I sleep on a firm 3 inch latex mattress topper and is very comfortable when laying on my back but a little soft when laying on my side as my hips and shoulders tend to bottom out. I weigh 168 lbs so if the person were substantially heavier than that it may not work for them. In hindsight I wish I would have gotten the extra firm and if it were available another inch thickness for a total of 4 inches would have been ideal but I'm using this in a car and might have to have custom mattress covers made to fit this as the factory mattress is only 2 and 1/2 inches thick.
@taylorallen6877
3 жыл бұрын
You won't be upset with Roofnest! Great video, ya'll!
@KRTLyfe
3 жыл бұрын
You got that right! We love our Falcon XL!
@Bummbull83
3 жыл бұрын
Thank you so much for sharing! Did you replace with another RTT?
@KRTLyfe
3 жыл бұрын
Yes we did, we got a Roof nest Falcon XL! We love it!
@Bummbull83
3 жыл бұрын
@@KRTLyfe awesome! Ive been thinking of that but concerned with the size. Is it snug with 3 people? I’m thinking that better route for me is to get a truck with lightweight pop up camper like Project M from Four Wheel Campers. I have a 4door Wrangler, and I think it’s great size for one or two people, but for a family, it’s small and backseat is uncomfortable on long drives.
@Maverick_cogx
3 жыл бұрын
Customer service is a huge thing for me, so stop the quality issues you experienced, to experience that poor customer service is ridiculous. I’ve been torn between the iKamper and the Alu-Cab when I’m ready to put a tent on my GX. Think this helps my choosing. I hope you find the right tent that makes it easy for both of you to open/close, and able to sleep well in. Keep making your videos.
@KRTLyfe
3 жыл бұрын
Agreed! Customer service is very important especially for such an expensive product. We bought Roofnest Falcon XL and will make a video about it in a couple of weeks after properly testing it out. We only spent 2 night in it and our initial impression is pretty good. Thank you for watching!
@Maverick_cogx
3 жыл бұрын
Can’t wait to see the Roofnest video!
@amvendetti
3 жыл бұрын
@@KRTLyfe I've had trouble with their email system, but when I've called them, they have always called me back. Did you have customer service problems when you call them or only their email slowness?
@baashie
2 жыл бұрын
thanks... i believe you
@KRTLyfe
2 жыл бұрын
Thank you.
@skuzy
2 жыл бұрын
What did U replace it with?
@KRTLyfe
2 жыл бұрын
We had the Roof Nest Falcon for a while then we went with the Smittybilt overlander XL 2.0 a fantastic tent!
@mimiseeyou
2 жыл бұрын
First thought… pretty people. Second thought… where is she from? Third… ok they might be being a little petty but NAH! You weren’t! That was a crazy story and I’m glad the buyer you found has a mattress that works. iKamper should have atleast asked for a video and verified the issue was not mechanical. Shipping something back for a full refund isn’t the only option they had! You can support customers remotely. Even if they are a very small company, 3-5 business days is about the max for an email acknowledgment you reached out. Same or following day is the standard expectation.
@KRTLyfe
2 жыл бұрын
Thank you, as we said in the video. We sincerely wanted to love this tent but fighting this tent for hours on multiple occasions on and off camera, followed by the reaction from iKamper and the iKamper community… we couldn’t justify keeping the tent anymore. It was sad because we had high hopes for this tent. Unfortunately it did not work out for us. On the bright side the experience forced us to try other models. We tried the Roofnest Falcon XL which is a Awesome tent, just to small for our family . Now, we are using the Smittybilt Overlander XL 2.0 and we love this tent . For us it is the best balance between cost, weight, space and convenience.
@mimiseeyou
2 жыл бұрын
@@KRTLyfe Thanks for the family recommendations! Glad you guys found a “better fit” hehehehe.
@WorldByTheTale
2 жыл бұрын
My experience is that iKamper customer service takes 2-4 weeks to reply to emails and similar to their experience they have nothing helpful to say.
@hardcorecampinggear
2 жыл бұрын
People get their identity wrapped up in their gear and then they get defensive. I did a critical review of the Solo Stove Bonfire and the fire and brimstone rage I received over that one was worse than if I had denied the existence of God. LOL. Don't let the turkeys get you down.
@KRTLyfe
2 жыл бұрын
LOL WHOA WHOA WHOA you cant talk bad about Solo Stove LMAO just kidding! Yeah I don’t know what people get so defensive, just because someone else’s experience varied from theirs. We try to make it blatantly clear, that we actually pay for our gear and have no contractual obligations, to say anything positive or negative, about the items we review. Oh and we love our Solo Stove but, let’s s be honest. It is one seriously overpriced bit of metal!
@kaboconnor9576
3 жыл бұрын
Makes my mind up 👍
@ferg4847
3 жыл бұрын
Lessons learned.....I was hoping to get an IKamper. Glad you were able to find a solution
@KRTLyfe
3 жыл бұрын
Definitely! But we are trying out Roofnest Falcon XL now, vlog with review will be coming soon after we test it out properly. Thank you for watching.
@hendyman637
Жыл бұрын
Thank you for this video…
@KRTLyfe
Жыл бұрын
You are welcome!
@Ocean_State
3 жыл бұрын
I just had to subscribe because of the King Saladeen hoodie 💯
@KRTLyfe
3 жыл бұрын
Thank you! We appreciate it!
@2KidsConTent
3 жыл бұрын
I have had posts removed on that page too. At the same time I have had great customer service.
@KRTLyfe
3 жыл бұрын
Interesting, what was the nature of the posts they removed?
@MattHikesHills
3 жыл бұрын
Thanks for this video. Well done guys with all your effort. I can imagine the experience was extremely stressful.
@KRTLyfe
3 жыл бұрын
Yeah, ironically it was not a fun experience at all.
@paulelliott682
2 жыл бұрын
AND NOW WE ALL KNOW WHY iKamper just came out with Skycamp 3.0
@KRTLyfe
2 жыл бұрын
Absolutely! I see they finally addressed most of the issues we highlighted. All of their old videos had a small degree of fancy editing around the pain points when closing the Skycamp 2.0. The press video was unedited this time (bravo). They also designed this version with way more tolerances for storage and ease of closing. We sincerely wish iKamper would’ve stood by their product and did the right thing, maybe we would still be customers. At least they got some honest feed back and improved their product and we saved many of customers from buying an inferior product. Good job iKamper the 3.0 looks promising but, we will probably never get an opportunity to test it lol.
@andreashagendorf8454
2 жыл бұрын
They will even delete the slightest bad comments from their KZitem videos.
@KRTLyfe
2 жыл бұрын
You know I’m 100 percent certain they do! I’m sure they would delete our video if they could! Thanks for watching commenting and subscribing!
@carpentz0r
2 жыл бұрын
Get the roofnest!
@KRTLyfe
2 жыл бұрын
We had the roofnest falcon it was great but we needed a bigger tent.
@calebrolin262
3 жыл бұрын
Apparently Icamper needs to get their ish together
@KRTLyfe
3 жыл бұрын
Hopefully they will! It is a beautiful tent but definitely falls short on the function side of things.
@omegaforce1262
3 жыл бұрын
What did you end up going with after everything?
@KRTLyfe
3 жыл бұрын
Roof nest Falcon XL... Love it!
@keizersoze907
3 жыл бұрын
So what did you end up with?
@KRTLyfe
3 жыл бұрын
We are currently using a Roofnest Falcon XL, we love it for the most part. kzitem.info/news/bejne/tYto22dmoJ2Ijag
@keizersoze907
3 жыл бұрын
@@KRTLyfe smittybuilt have the gen2 XL
@KRTLyfe
3 жыл бұрын
@@keizersoze907 We know, we love that Smittybilt and might have to go back to it as our daughter is getting bigger by the day lol!
@wolfgangn.2399
2 жыл бұрын
thank you for sharing!!!
@driojal
3 жыл бұрын
All the media is highly controlled and corrupted. That was a horrible customer experience you guy had. I was actually looking to buy an iKamper Skycamp 2.0 because I saw your video how it, but now it's a hell to the NO.
@KRTLyfe
3 жыл бұрын
Yeah, we are still kinda shocked how everything happened with the iKamper community and the response from iKamper. Most of the users were indeed helpful, but there were some with such a bizarre level of brand loyalty, it begs the question. Who are these users really?
@driojal
3 жыл бұрын
@@KRTLyfe Most likely people that works there. Still completely wrong approach they took on you guys. They definitely ruined it for their pretty nice product, instead of sure let us take a look, FaceTime so we can see what's going on and such. All it would have taken is 20 minutes of their time to get you guys happy with iKamper
@MrSnmpsniffer
2 жыл бұрын
Thanks for the info!!!!!
@KRTLyfe
2 жыл бұрын
Thank you for watching!
@LaPulgaM
3 жыл бұрын
When you drop $4k on a tent, you contact who sold it to you for feedback/help how to solve the issue and they should have gotten back to you within days... either sady business or they have incompetent people working support..
@KRTLyfe
3 жыл бұрын
Yeah, the post purchase customer service was lacking to state it lightly.
@davidogan
2 жыл бұрын
So sorry for you guys. And I admire how composed and candid you both are about such a frustrating issue. It was quite an expensive product that should have better quality control. But worse is the potential subversive "user community forum" that may be run by the company but pretends to be independent. This is a great example of how not to do business. Good riddance in my opinion. Keep on making good videos.
@KRTLyfe
2 жыл бұрын
Thank you so much, honestly we really didn’t want to make this video and we truly wanted to love this tent. Unfortunately the situation unfolded a bit differently then we would’ve ever imagined. Thank you for watching commenting and subscribing!
@donnajohnson9324
10 ай бұрын
Well said 👏 😊
@SteelerLos
3 жыл бұрын
Whats up Ikamper. How u burn these people, now they burn yo ass. I was looking into this particular rooftop tent. WAS.
@KRTLyfe
3 жыл бұрын
Apparently we aren’t the only ones that have had this experience with I camper. Check out this review. kzitem.info/news/bejne/0amssX6uqWmqlmU
@genehammond7239
3 жыл бұрын
Take a look at the Tepui Hybox Tent
@KRTLyfe
3 жыл бұрын
We definitely will, thanks for the recommendation!
@BC_Hunter
3 жыл бұрын
Get a roofnest Condor xl
@KRTLyfe
3 жыл бұрын
We have a Roofnest Falcon XL love it!
@saclett
3 жыл бұрын
Thank you for your Honesty...
@KRTLyfe
3 жыл бұрын
No problem. Thanks for watching.
@fallenzgod3959
3 жыл бұрын
Thank you so much for sharing. I am keeping myself away from them.
@KRTLyfe
3 жыл бұрын
You are so welcome, we had a horrible experience some people seem to love them… I think the take away is choose your poison wisely. Thank you for watching commenting and subscribing.
@Tommy3565badly
3 жыл бұрын
I was looking at icrapper thanks for the video. Might be a good camper but the company sounds like crap.
@KRTLyfe
3 жыл бұрын
Good looking products, the functionality isn’t really where it should be..... for the price.
@Seattle808
3 жыл бұрын
Wow what a bunch of crap, sorry for the horrible customer service, just like you I would’ve sold that tent so fast after such a bad experience. I’ll steer clear from iKrapper tents 🤙🏼
@KRTLyfe
3 жыл бұрын
Yeah, we had high expectations but they definitely missed the mark unfortunately.
@luisramos2175
Жыл бұрын
Wow - what a disaster! Definitely not getting an iKamper now!
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