your ad blocker's not working. it's not even trying anymore
@justanotheryoutuber8826
10 ай бұрын
SurfShark really needs to fix the bugs with the service otherwise, there will be future complaints being filed with all consumer reporting agencies about the clear scam that SurfShark is pulling on their customers. If you charge us for a service, then you MUST provide that service otherwise it is considered fraud! Fraud is illegal, FYI!
@phamxuankhoaa
9 ай бұрын
When will the PWM released?
@zemre_ime
11 ай бұрын
Just wondering why Surfshark Wireguard knocks off my Internet. When it does that and I click disconnect, my Internet connection comes back but I shouldn't have to do that.
@betinam4061
11 ай бұрын
Isto está acontecendo com minha internet também!
@standaman485
11 ай бұрын
answer in English, also, all caps mean aggression or shouting :O) thanks@@betinam4061
@SurfsharkAcademy
11 ай бұрын
Hi! Please try changing your VPN protocol in the VPN settings menu, also disable the "Kill Switch" feature as well
@The_AlexK_Project
9 ай бұрын
This VPN providers is useless. I just tried subscribing for 24 months and wanted to know how much more to add a dedicated ip. I clicked on the customer service chat and all you get is a chat bot who can't answer questions. It sent links about dedicated ips and describes a price followed by "as low as" but no where could I get a price for how much it would cost for 24 months. They post the different subscription rates which change depending how long the subscription is but hide the same for the add ons. Looks like you first must subscribe then later can see how much the add ons really cost. Why are they hiding these costs? Why would anyone want to subscribe unless they know the total costs. I guess once you subscribe they got you!
@amirmoezz
11 ай бұрын
Hi, one of the main issues with surfshark windows app is that, it does Not run in restricted countries. Yet, for years the issues stays without fix. Another issue is the main website, which again can not be opened/run. Presence of an initial proxy is manatory in order to download the executable/setup file. The most important one that I have been asking for years too, is to add more servers along different countries (atleast Virtual), especially for restricted countries such as Russia, China, Iran, Iraq,... in order to experience a safer and a more stable communication with our beloved ones in those countries.
@justanotheryoutuber8826
10 ай бұрын
File a complaint with ScamAdviser. Surfshark is nothing but a scam. They're stealing your money and not giving you the service they claim. 😡
@Jack-PE-MBA
11 ай бұрын
Alternative ID Suggestion - It seems that just about every time I run across place where I want to use the Alternative ID, the website has already taken steps to prevent it. Many of them are now forcing you to enter a phone number and some have gone so far as to block VOIP ones, such as google's. Any ideas about adding a feature for this?
@bobg3318
6 ай бұрын
Will you develop a password manager?
@John-Smith02
11 ай бұрын
Still no update on IP randomizer 😢
@SurfsharkAcademy
11 ай бұрын
Will share an update as soon as there's anything
@TomFord_
11 ай бұрын
Alternative ID country suggestion please add: South Africa, Cape Town and Canada. Also, add a phone number feature. Thank you!
@WayofWyrd
11 ай бұрын
So if I understand correctly i can login on my iphone via my windows laptop?? 4:27
@betinam4061
11 ай бұрын
PLEASE, USE TRANSLATE IN PORTUGUESE. I CAN'T UNDRRSTAND INGHISH VERY GOOD.
@Ann-hz2zb
11 ай бұрын
Would be great for UK to be included in Alternative ID please 😘
@evono9207
11 ай бұрын
As allways great stuff , greetings.
@justanotheryoutuber8826
10 ай бұрын
Great stuff? Only if you enjoy being scammed out of your hard-earned money. SurfShark is nothing but a scam! Everyone should be filing complaints with the consumer reporting agencies.
@gildutilly420
11 ай бұрын
Any word on the update for android?
@SurfsharkAcademy
11 ай бұрын
Yes there was an update for Android featuring some small fixes and Alternative ID additions that were mentioned in the video
@diegobrozzola8871
11 ай бұрын
an automatic update of yours app is possible?
@kh-ud4do
11 ай бұрын
Lovely these updates! The only thing is that always when you present an update for windows, its not available yet. Right now I'm on ver sion 5.2.3 for instance and you presented version 5.3. Neither on the website, nor via the appstore is version 5.3 available yet..
@SurfsharkAcademy
11 ай бұрын
We do our best with the timing of these videos, sadly sometimes some updates slip through the cracks and are delayed, rest assured Windows update 5.3 is coming soon!
@ilovetoshopbutwillnotbuyurbull
11 ай бұрын
What is the point of paying for a service that doesn't deliver what it promises? When I run an IP leak, webRTC leak, and DNS leak test on the SurfShark website, the tests FAIL! These errors occur when using Chrome on a laptop in the United States. Additionally, we are unable to view some web pages while the SurfShark app is active and are only able to view them when the app is paused or disconnected. These issues need to be fixed otherwise this VPN service will be reported as a scam.
@josianedesmarais95
11 ай бұрын
en Français S'il vous plait... Merci
@Peter-gb7me
7 ай бұрын
guys I do not read so frequently my email. Is it possible to add some notifications to the app to let me know I have an email from you about new, upgrades etc? Just a title to tell me go to your email :-)
@MonaPicarello
11 ай бұрын
where is the ip randomizer
@JanLandy
11 ай бұрын
Thanks for the updates. The one update that I would urge you to improve is the speed and reliability of the dedicated IP address that I purchase from you Surfshark. I hate having to disconnect and reconnect to fix the connection.
@SurfsharkAcademy
11 ай бұрын
I will pass it to our team thanks!
@JanLandy
11 ай бұрын
@@SurfsharkAcademy another suggestion I would highly recommend is to put a Speedtest result in the menu bar so that you can see real time what your Internet speed is and an option to look at the actual IP address that the world sees when you log on to their website
@hkgirltoindia
10 ай бұрын
@@SurfsharkAcademyIf you surfshark one virus has the real protection on the pc, not just on smart phone, is great.
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