I have purchased 2 XLC products from Amazon and both arrived with parts missing. Is it possible to get replacement parts directly from XLC?
@xlcbikeparts
7 ай бұрын
Hi, sorry to hear that this has happened. Can you tell us where you live? Depending on where you live, the responsible wholesaler is able to help you with your purchase.
@wdunski
Жыл бұрын
Is it compatible with bikes with a thru-axle?
@xlcbikeparts
Жыл бұрын
Hi, thanks for your interest! Yes, it is compatible with a thru-axle! If you have any further questions you can write a message to marketing@xlc-parts.com
@stvn7337
Жыл бұрын
yeah, it's compatible, I just installed it.
@alexnd.r
Жыл бұрын
@@stvn7337 how good or bad is it if you don’t mind me asking. Cheers
@stvn7337
Жыл бұрын
@@alexnd.r We are very happy with the trailer so far. It is stable and our son also feels very comfortable in it.
@buzzard95
Жыл бұрын
Hi, does the trailer come with all the necessary parts to attach to the bike? (Hitch, hitch arm etc) Or do those need to be bought separately? Thanks
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