As it seems, although you cannot publicly ostracise the Chinese government in public in China, there are certain means where you can have your voice heard. Did you know this about China? Does this alter your perception at all about China?
@leeronald1461
3 жыл бұрын
Yes, so long there is no falsehood, spreading rumours and instigating violence, complaints and reports are welcomed. The Govt is not what many China haters painted it out to be.
@weizhang2834
3 жыл бұрын
Misleading again, we can public criticize our government, including media ,social media,tv station . Please don’t release those fault information if you haven’t learn to read Chinese online
@flashstar1234
3 жыл бұрын
@@weizhang2834 Umm... no you cannot publicly criticise the government. You will get in trouble if you badmouth the government but You can do it privately or with the method the video showed.
@xinyiquan666
3 жыл бұрын
no, you can critisze govertment anywhere any time you want, but you can not overturn government with armed insurrection ,same as all countries, go to weibo 微博 OR 网易 to see how many people are crisitsizing goverment everyday if you can read chinese, go find the famous anti government figures such as Fang Fang 方方, her weibo account is there accusing government every day , search 公知 public intellectuals , they are pro west decomocary , and they criticizing government everyday
@xinyiquan666
3 жыл бұрын
@@flashstar1234 no, you guys can not read chinese, you can criticize government publicly, but you can not oranize an armed riot to overturn government, if you can read chinese you will find there are millions of comments are cristizing government online
'Government for people ' in action , not just words 👍👍
@dreamdream773
3 жыл бұрын
12345 is the unique number for government public services in every city of China 🇨🇳. It is also called Mayor’s Hotline. If a complaint is lodged or a social common issued is raised via the hotline, someone from the city government will respond within a timeframe. It is such a huge visible improvement happened in the last 10 years.
@dreamdream773
3 жыл бұрын
@Barry Tickle you have demonstrated high level of imagination or say “delusions” 👍👍👍
@Shenzhou.
3 жыл бұрын
@Barry Tickle In America, Caucasian can call the cops on African Americans just for "looking suspicious" waiting in Starbucks and the police will arrive and handcuff the African American. So prompt!
@e14e16
3 жыл бұрын
Winnie🐻
@sheldonwu9380
3 жыл бұрын
One night, My car passed an hole, which is a little deep that make the dampling "Kang~~.". I feel so bad and tell these "12345". And the next night, this hole had been fixed covering an steel plate. It make me so "Trust" .
@robertlu29
3 жыл бұрын
would you give them a thumb up? yes, you will. Will you trust this government, yes you will. What normal people expect from the government? Nothing is small, but do it.
@sheldonwu9380
3 жыл бұрын
@@robertlu29 I just post this story in my social app. One friend thumb up to me, says:"Good citizenship. Caring people." I passed this "busy" road every day . I cann't imagine what would happen when an huge truck crash because of this damn hole. So I tell these "12345". Thank God. The hole had been covered by steel plate when I passed the next day and fixed again by asphalt concrete in several days。 I am just an normal "somebody" , busy in paying tax and no chance to thumb goverment officer up. Actrually, I don't know how "12345" works before I saw this video.
@sheldonwu9380
3 жыл бұрын
@Hoy SumThis happends in Guangzhou, 3rd/4th most important city in China. Government "SHOULD" be top efficient and affectively. Yeah, in some poor city, the same will happens definitely. I know that.
@joelee325
3 жыл бұрын
If this happens in Canada it will take whole month to be fix!
I know not only this hotline, but there is a government website specifically for filling complains or suggestions. And things really do get solved after investigation. This can include if you know of government corruption and have no other ways to complains locally.
@iceradish
3 жыл бұрын
You should put the URL in your comment and let the China haters to check it out
@mangosorbet768
3 жыл бұрын
While me in Australia dealing with a corrupted n never get anything done council eventually loss sales of my business. legal action against them meaning I will have to come up with tons of money.. at the end the little ppl get squashed. You tried complain to dozen of elected council members hardly anyone return your call because election just finished, their position is secured so no need to do much until next one.
@momoware
3 жыл бұрын
@@iceradish The China haters won't even watch this video...
@Shenzhou.
3 жыл бұрын
@@iceradish The Barrett's channel doesn't allow URLs to appear.
@peggy_tan
3 жыл бұрын
@@iceradish my comments disappeared... Try search 国家政务服务投诉与建议 (national service for complaints and suggestions).
@clearmindpan4118
3 жыл бұрын
I just come from Toutiao, and I'm here to support you on youtube…… Ignore those trash talks from western media. Continue your good work!
@Music4567able
3 жыл бұрын
Same here, but I watched this video on Bilibili. I inserted a coin there and then watch the ads and leave the comment on KZitem.
@tianyongyu9480
3 жыл бұрын
@@Music4567able yo, i dont know if 投币 should be translated as "insert a coin" which sounds really funny lmao
@Music4567able
3 жыл бұрын
@@tianyongyu9480 Should be, the English translation on the bus is: please insert coins. Anyway, Bilibili users will understand what insert coins means.
@CyrusJanssen
3 жыл бұрын
Great video guys! I love these behind the scene videos that most people would never be able to see....I'm sure many Chinese have never seen the inside of these call centers as well. Great content guys!
@BarrettYT
3 жыл бұрын
Thanks Cyrus
@user-cl5ov8mb1h
3 жыл бұрын
This is the mayor's hotline. Almost everyone in China knows that you can go to the government to solve your daily problems. If you are not satisfied with the government, you can make a complaint and the result will be dealt with within 24 hours.
@irritatedanglosaxon1705
3 жыл бұрын
I don't think u can't criticism government in China, but after they heard all the reasons. If make sense and for public utilities they will fix it soon, I mean very... Very... Very fast. Different in western, u may show off thay u protest our government and then NOTHING happened
@johnzhang6958
3 жыл бұрын
During the last year, I know many Chinese Gov officers were fired due to their failed reacting COVID. So could you please tell me how many Westen countries Gov officers were fired because of the same reason till now? Thanks a lot.
@elvinccw
3 жыл бұрын
@@johnzhang6958 none.. Mostly Western politicians and officer is getting fired because of politics stance, benefits distribution related issues. Nothing had been done to tackle corruption which they call Lobbying
@weibinhuang9912
3 жыл бұрын
@@johnzhang6958 I don’t think you are in the same channel. Zionist want to say even you can do complain directly even protest in western countries, the result can be nothing.
@jiangyimo
3 жыл бұрын
@@johnzhang6958 这是友军
@stevel5806
3 жыл бұрын
Yes chinese can criticize their government, read barrett's pinned thread discussion.
@the1onlynoob
3 жыл бұрын
But in the west, you can complain about politics from the left, the right, the humanist perspective, the libertarian perspective, and the internationalist perspective until you are blue in the face. And in the end, you will realise, complaining is all you can do. There are two parties and none of them are for you. Edit: Here is a little anecdote for all of you. I am an Australian and during a particularly bad storm, the front of my driveway halfway onto the road was a fallen branch of a tree. It was big enough so that it was impossible for me to lift it up and move, and it would be dangerous if I dragged it out by pulling it with a car. I had electric saws in my shed to take the branch apart and dispose of it. I called my local council and inform them of what has happened, but they will need to book a team to help me which will take days. I spent 45 minutes on the phone just to be informed that I am not licensed nor am I allowed to do this type of work without the necessary safety and insurance and stuff. It was so obnoxious that I had to take a train and be 30 minutes late for work. By the second day I got fed up and just sawed the branch, then I spent a solid 30 minutes talking to the council again on why they shouldn't fine me and why I will take them to court if they did.
@winstonkam5166
3 жыл бұрын
Complaining til you're blue in the face and nothing gets done is regarded as 'freedom of speech' in the west... Of course the politicians have the 'freedom'' to do nothing...
@robertlu29
3 жыл бұрын
in the UK, it is just like dead pond, it is muddy and you cannot see what is in it. all mouth works.
@BoatLoadsofDope
3 жыл бұрын
More true words have never been spoken. I pity the people that run around in my country and believe elections changes anything. That our so called freedom of speech is a complete illusion, here in my country, which is a democratic western country. You can get jailed and/or fined if what you say is deemed "hate speech" or spreading conspiracy. Every person in the world has freedom of speech, what you say might have consequences though. In that sence, i learned the chinese aren't really that oppressed compared to us.
@sikampret5125
3 жыл бұрын
LOL hahahaha
@stvdmc2011
3 жыл бұрын
Complaining about the government is the number one priority in life? Why would anyone from a democratic country need to complain about their government? "Government for the people by the people" sound nice isn't it?
@JIMMY-nz1ld
3 жыл бұрын
I think when a foreigner go to China or knowing China more it actually opened their mind.
@porat3704
3 жыл бұрын
people wont though, they are scared to since they think china is "evil"
@anonymintheworld9781
3 жыл бұрын
My husband is British. He has lived in China for ten years. He likes China very much, and even he can't speak Chinese. He can only speak simple words, such as cigarettes, lighters and menus, but there is no obstacle for him
@catchan2760
3 жыл бұрын
Exactly 👍
@jonathandewberry289
3 жыл бұрын
Usually they are quite shocked at how bad it is. Much worse than they'd been led to believe.
@user-mhgu6om9mj2t
3 жыл бұрын
@Barry Tickle Sure. UK with all their CCTV cameras. CIA and 5eyes have bacldoora to Google, Facebook....
@jasonlau2313
3 жыл бұрын
杭州的数字治理、城市大脑在这方面做的更好,希望杭州的治理模式成为中国各城市的未来。
@user-rj3mh3ki1b
3 жыл бұрын
我19年在杭州打过寒假工,确实感觉这个城市一些走的比较前沿,希望毕业之后可以去这边工作
@Jackbyl
3 жыл бұрын
👍 The genius idea of 'health code' started in Hangzhou too I think. A brilliant idea to help the society, especially the economy, to get back on its feet in this pandemic. Hangzhou with Alibaba, and Shenzhen with Huawei and Tencent among other great companies are probably the most innovative cities in China or even in the world.
@compassion3000
3 жыл бұрын
Here in Britain, communities from Cornwall to Yorkshire, from Cardiff to Glasgow, and from Dover to Belfast, all adore Lee and Oli. Lee and Oli are super beacons of hope for millions of Brits.
The petitioning system is amongst on of the most efficient and effective I have seen. Although I live in HK, not in mainland China, a lot of my friends in the mainland have commented on how the government actually takes complaints seriously. They also raised a good point in that if the government didn't then they would get alot of unhappy people. Meanwhile in the UK, my mum's MP took six months to reply to her and offered no action, solution or even suggestion.
@ganquan1990
3 жыл бұрын
I must say that in the past few years, the connection between the government and the people has really become much closer. The most intuitive thing is that you will get feedback on the government platform, and you will get feedback in a very short time. It’s not a cliché "We have received Your feedback" (At least I reported the problem to the relevant agencies in France, I can only get such an automatic reply email.)
@nekosilverfox
3 жыл бұрын
Almost all cities in China have their own "12345" hotline (also called "mayor's hotline" in my city). If you report a problem there, someone from the government will go to investigate and rectify it, and then give you a call back.
It's just so ridiculous that those anti-China propaganda demonize the Chinese government as not hearing any different voices. In reality, a government that doesn't listen to its people at all won't last over 7 months, let alone 70 years!
@orangesoul4289
3 жыл бұрын
@@yangshujian you don’t know what you are talking about
@orangesoul4289
3 жыл бұрын
@Barry Tickle sound like they have colds OMG exactly
@viizii
3 жыл бұрын
Same in Shanghai! It is so amazing. I can literally call with whatever question i have (in English) and they'll get back to me. Already used it twice.
@danni8925
3 жыл бұрын
Six or seven years ago, don't recall the exact time, I went to Beijing for getting my student visa and went back home waiting it mail to me. Long story short, visa was issued but not enough time to be mailed via national post. That was the only option at the embassy and the issuing process took longer time than it supposed to .I called the helping center and they went through all the troubles finding my mail and send it via an 24hr express. Got it the second day. And got feedback calls asking if I was satisfied with their service. Hell yeah! Awesome work! Lovely ppl!
@lab204forest7
3 жыл бұрын
Lee and Oli, you are doing an excellent job reporting first-hand experience and stories from China, Bravo! The hotline "12345" works better than taking to the street to protest, and this mechanism solves problems faster. Keep up the good work, I look forward to seeing more videos.
@ziweipan8829
3 жыл бұрын
I think one can look at this way: in China government allows and wants problem-based, specific complaints so they can help to fix and satisfy the citizens. What it doesn’t want is ideological or hypocritical complaints that can’t really improve anything but only to incite emotions. For example, one might ask for “free election”, but the question is who shall people elect, and after being elected, those tiny but everyday issues are still the most important to be fixed. What we saw in USSR, in Color Revolution is exactly the lesson: people broke the old system without a proper replacement, or with an even worse replacement. There are many reasons I can see why the west doesn’t;t like to current Chinese gov’t. But as a Chinese, I can’t find much discontent. Yes there are a lot of problems but so far things are good and improving. Anyone wants to tumble China from within is just gonna have to face this reality.
@solal3262
3 жыл бұрын
agree
@chuenkitlau2086
3 жыл бұрын
非常赞同 慢慢来
@masterj2245
3 жыл бұрын
说得太好了
@antiimperialists4633
3 жыл бұрын
exactly
@alexgang408
3 жыл бұрын
Barry Tickle how about if the west wants to interact with China, they should understand and respect China first? If being interacting with the west means giving up the prosperity of Chinese people and succumbing to the west, answer is no. China never said China doesn’t need any western country but the western countries keep saying they don’t need China. In reality, western countries need China more than China needs them, period.
@TheSuerer
3 жыл бұрын
This s a very useful number. My cousin had a leaky roof, and her own community property management was very slow to respond to the repair request, so she called the hotline. The gov sent someone repaired the roof right away and for FREE! This kind of thing was unimaginable for me who live in the States...
@bellybutton6138
3 жыл бұрын
The USA system is a user pay system. Have $$ will work. I once queried a friend on why the town of New Orleans looked so shitty more than six months after Hurricane Katrina. I was told that it was due to user pay system. The homes affected were not insured so nothing gets done. Not sure whether it is true. Someone tell me if this is incorrect.
@florence4377
3 жыл бұрын
When I was still living in China, three years ago, I often call 12345 for any kind of things in several cities. Asking for information, complaining about something... They will call you back within 2 hours or 48 hours depending on how long it takes to solve your problem, asking you if your problem has been solved, are you happy with the line operator, thanking you for calling them and making the city better, etc.
@Music4567able
3 жыл бұрын
Thanks for showing us how the Chinese Government interacts with citizens. I just watched this video on Bilibili and inserted a coin there. Now I leave the comment on KZitem and watch the ads here to support you guys, keep going 💪
I really love Barret channel keep showing us about the various aspects of the real China and not those fabricated fake main stream media. Thank you Lee and Oli. After reading Hazza's comment below, now I know where to get help when I am in China, ha !
@buddha_jump
3 жыл бұрын
我認為...現在這個時代 這個大環境下 中國就是世界上最偉大的國家
@cheng2800
3 жыл бұрын
@人杈 在野黨好評
@user-hk1bu1dz7q
3 жыл бұрын
除了过去的一百多年 其他绝大部分时间都是 读了各国历史就会认同这个说法的
@kejinling651
3 жыл бұрын
你這樣讓干,我們戰忽局怎麼開展工作?
@yuzhang5159
3 жыл бұрын
这结论确实不客观。对世界科技经济创新方面对人类的贡献,美国仍然是绝对领先。
@halfrain1590
3 жыл бұрын
@@yuzhang5159 杀人放火,奸淫掳掠方面,美国绝对是遥遥领先
@honantong
3 жыл бұрын
I write my suggestions to Chinese government on their website and App, there is a department responsible for checking this. I got response on my suggestion. They are working more efficiently nowadays.
@johnzhang6958
3 жыл бұрын
Q2: During the last year, I know many Chinese Gov officers were fired due to their failed reacting COVID. So could you please tell me how many Westen countries Gov officers were fired because of the same reason till now? Thanks a lot.
@robertlu29
3 жыл бұрын
Trump was fired, but at the cost of 400K death.
@tancheeming9569
3 жыл бұрын
@@robertlu29 ha ha ha
@JD-yz4kr
3 жыл бұрын
@@robertlu29 Only 52% of American voters fired him. 48% wanted him to stay. And they still claim the election was fraudulent. If the same number of voters in let's say Hong Kong or Venezuela claimed electoral fraud, western countries would be clamoring for the government to step down and hold new elections.
@madeinchina1450
3 жыл бұрын
I saw the official report, over 3000 officers across China were removed, due to not working good enough to handle the COVID. In the US, that number is 0 ( zero), everybody is democratically selected so they will just sit in that seat for four years, talking shit.
12345 China calls the mayor’s hotline. All issues can be consulted and complained. You can complain about violations of other government agencies, and you can also report officials (you must have real evidence to report officials). So any questions you can think of are fine.
@sowtrue8827
3 жыл бұрын
it’s just a channel of relief on serious matter or before it become too serious. A lot of the complaints end with no solution.
@user-ig2vk1pw8b
3 жыл бұрын
@@sowtrue8827 Have you called one?So where are you from?
@sisilai44
3 жыл бұрын
Generally,I think“ demonstrating ”on the Internet in China is far more useful than demonstrating on the street in the west . We dont need to go out just move our fingers . It is usual for the western to protest or demonstrate on the street ,but does the gov. solve the problem immediately when your voice is heard?Not really....
@kongming2005
3 жыл бұрын
The demonstration or protest on the street are mainly cause by the internet as well. The internet is like a double edge sword, it can saves live and also kills at the same time. That is why China government control and censored dangerous content spreading in the internet. Media can brainwash and make people smarter or more stupid. Look at America and we can see minimum 72 millions are less smart now =)
@user-cb3ns9qd3k
3 жыл бұрын
Absolutely, cannot agree anymore.Demonstrating on Internet is more useful and civilized.
@Lee-Van-Cle
3 жыл бұрын
a good one: demonstrating on internet Vs streets!
@Shenzhou.
3 жыл бұрын
According to _Chinese Academy of Social Sciences,_ China sees on average some *500 protests* every day, espousing a wide variety of grievances, including corruption, forced evictions, unpaid wages, human rights abuses, environmental degradation, ethnic protests, petitioning for religious freedom and civil liberties, protests against one-party rule, as well as nationalist protests against foreign countries. In 2006, the _Chinese Academy of Social Sciences_ estimated the number of annual mass incidents to exceed *90,000,* and Chinese sociology professor Sun Liping estimated *180,000* incidents in 2010. (Or an average 493 protests every day in 2010).
@qcbzlqcbzl1270
3 жыл бұрын
If you say bad things about the government for government work, it will be very serious. You can complain to the government if you have problems. Minor problems will generally be resolved within a week.
@user-bf2sh4hy9w
3 жыл бұрын
Chinese government is always trying to improve their service level for the citizens, that’s really nice 👍
@jacksunny8189
3 жыл бұрын
Yupp you are right. the Chinese government trying best to improve its service quality for their people's. it is no exaggeration to say their good
We already have call centre in every cities in China 20 years ago. 市长热线. I am from Nanning Guangxi. I called 市长热线 many times to complain the things I wasn’t happy in Nanning in 20 years ago. I am living in Uk at moment. What for the western people and Anti-Chinese medias said Chinese people don’t have freedom to complain government that is twisting.
@xxmrec
3 жыл бұрын
We are here in Běijīng, that is perfect spelling!
@matthewlai9892
3 жыл бұрын
It's pronunciation,not spelling.
@xxmrec
3 жыл бұрын
@@matthewlai9892 quite right, you know what I mean.
@ML-gr3js
3 жыл бұрын
How do you input the tunes on the letter?
@xxmrec
3 жыл бұрын
@@ML-gr3js Visit google translate website, input Chinese, you will got Pinyin with tunes, on the input box bottom left. And you can copy them to any where you want.
@MultiMoe1989
3 жыл бұрын
I can imagine smears from FT or its fellow, e.g. "lo and behold, sponsored by CGTN", "read the manuscript they manipulated", "these are all actors seated there talking to no one on the other side of the phone" lol. Been following Barrett for a year, and I am glad you didn't give in to "authoritarian FT", lol.
China allows criticizing the government, but not insulting the government.
@user-nj6dl8kc5x
3 жыл бұрын
Why do you need to insult the government?Isn't it because your goverment is useless?
@kean6577
3 жыл бұрын
@@user-nj6dl8kc5x I think you dont have to do that in China because the country is almost homogenuous and people identify with the ones in power and the ones in power want the best for the people that are their own race. But in multicultural/diverse countries, the ones in power dont really feel the need to do a good job, they dont identify with their own people and are just interested in getting elected again and getting money.
@weisthian6228
3 жыл бұрын
@@user-nj6dl8kc5x Because you know,there are always some persons like you who are with no brains.
@HTeo-og1lg
3 жыл бұрын
In many Asian countries, the culture is that the government officials are meant to be respected and look upon as someone there to assist you. It does not approve of ridiculing or insulting them to get things worked out. But certainly you may complain and escalate up to higher authorities, if and only if the lower levels could not or did not resolve the issues to a conclusion.
@Sanyu-Tumusiime
3 жыл бұрын
@@user-nj6dl8kc5x can i critize it? i don't like youtube being banned
@doriai3148
3 жыл бұрын
except calling we can also comment on government website,I used to complain not enough bus in my community,about half year they add one more bus line,and last year we got subway connect to CBD.
@robertlu29
3 жыл бұрын
Well done CCP. I had a similar experience, but not as big as yours.
@steve44xds
3 жыл бұрын
No we don't have call centres in Australia. They're in India or Philippines
@timroch7477
3 жыл бұрын
😂😂
@z3020979
3 жыл бұрын
That's a good one.
@l1215912002
3 жыл бұрын
HAHAHA
@nxkm813
3 жыл бұрын
Same in Canada and USA😂😂😂
@sikampret5125
3 жыл бұрын
Hhahaha
@szehianyap1092
3 жыл бұрын
Thank you for presenting a genuine picture of long deviated facts about a socialist capital. 👍👍👍👍👍👍🙏🙏🙏🙏🍷
I think the government is really aiming to serve the people. Hong Kong has a similar hotline but it simply diverts the caller to the responsible government department. The caller normally gives up after a series of bureaucratic procedures, haha
@bellybutton6138
3 жыл бұрын
OMG ... I hate these diversions. And auto calls where they ask you to press a number of numbers to get to where you want. Sometimes, when the query is not straight forward, the auto calls become useless and frustuating.
@gladyshan3895
3 жыл бұрын
A few years ago, it was the same in Mainland China, where the call-to-manual service was very complicated. But now you can call 12345 if you have any questions, not just Beijing. For example, last year, a store near my home played music every day, affecting the lunch break. My familer called 12345 to complain, and there was no music the next day. Afterwards, the government called us to ask if the problem was resolved.
@bellybutton6138
3 жыл бұрын
@@gladyshan3895 I like the fact that the service follow up with a call. amazing.
@gladyshan3895
3 жыл бұрын
@@bellybutton6138 hh, welcome to China to experience it!But don't call to test it, because there are many people who need their help.
@nibabawang9685
3 жыл бұрын
You really have a deep understanding of the Chinese government’s methods of doing things and the inner thoughts of the Chinese people. Thank you very much.
@Shoey
3 жыл бұрын
australian here - definitely nothing quite like this. fantastic stuff.
@hamstercheng4951
3 жыл бұрын
In the UK if you want to complain and make suggestions like those described, you would first voice this to the service provider like TfL, who will just ignore you. You would then have to write to your MP, who will usually take at least three months to write back, only to thank you for your concern and you will usually not hear from them again. In fact, when I was in London, a developer whose proposals were unanimously rejected by the community and the planning inspectorate, ultimately bribed the housing minister in Whitehall, who gave them permission. Huge petitions to government and letters to our local MP, and to this day, they have refused to investigate or reveal documents that would have proven the minister took a bribe.
@jy3ster
3 жыл бұрын
Wow!!!!! This is really amazing to know!! Thanks a lot guys for covering this. You guys are really giving me a lot of eye opening content here
@facefunny2518
3 жыл бұрын
It is the very first time That we can check the call center !
@finalkamen
3 жыл бұрын
It's a certain thing that everyone in this planet can criticize the government, no matter what the government is about! But, when we complaint our issues and unsatisfied, doesn't mean that we must use dirty and insulting language. Criticize ≠ Insult! But, some westerners think that, freedom to speech and criticize to government, is equal and include of using bad words, even infiltrate into the government building by violent and weapons, then they called it "democracy" and "civilization" 🤐 😖
@orangesoul4289
3 жыл бұрын
Ccp needs to grow a skin
@garyzhang6325
3 жыл бұрын
After living in North America almost 20 years, I can tell you the differences between China and Western "democracy" countries. In Western "democracy" countries: you can complain everything about the government, you can apply permit to go on street to protest, but eventually the issues are still there, nothing will change. In China: There is a channel to request to solve the issues, then maybe not all of the issues will be solved, but some will be fixed for sure.
@VChong1991
3 жыл бұрын
There's a fine line between complaining about the govt and being troublemakers.
@user-tu2nj3kd4e
3 жыл бұрын
You are on “CGTN” now. Congratulations. You have the support of most Chinese and government, Mr Barrett.
@carltykoj
3 жыл бұрын
lol ,worm
@dannysze8183
3 жыл бұрын
lol. cgtn new recruits
@sirsiralot7635
3 жыл бұрын
China is making a huge mistake using these two to try and promote China in the west! They are a pair of weasels! The elderly one has the most annoying voice that I have ever heard, so squeaky and insincere. They both come across as very unintelligent and selfish people. There is something just very 'off' about them both. And that smirk on the pair, particularly the younger one, just rubs people the wrong way. I guarantee that they will both sell China out as soon as it's in their interests to do so. You can just tell, you can see, just what sort of people they both are, lacking in loyalty and integrity, and lacking the intellectual capacity and charisma to be able to make a believable or relatable argument for why China is so great. And there is no question that China is great! These two will do more harm than good, they are actually damaging China's reputation. I'd drop these two in a heartbeat, they are just not good at what they do!
@spidermann1256
3 жыл бұрын
5:30 ~ yes, we have call centre systems here in the UK but nowhere as comprehensive as the Beijing one where you're reporting from. I can also confirm Lee is correct that the Call Centre numbers are not that easy to remember (I have to look mine up every time! But in fairness, the few one-off emergencies I've reported have been dealt with in a timely fashion). Nice one.
@ziweipan8829
3 жыл бұрын
Sorry, just to pile onto myself. Say if we can really have a free election and elected the opposition party to govern China. What will I want this new party to do? Exactly to setup 12345 to help me solve problem and make things easier, while I can work hard to get healthier and wealthier. I guess this is not what some of the western government really cares about. They want to see an opposition that will immediately give up Taiwan, HK, Tibet, Xinjiang to commit a sovereign suicide, to give up high tech and continue to work as world’s labour factory. Look at the living standard in large parts of India slums, they call it a model democracy and want us to follow? (My apology to India friends, I don’t mean bad, we just all deserve a better life before talking about ideologies)
@JD-yz4kr
3 жыл бұрын
Very few people seem to realize that 99% of American government officials are not elected but appointed by either the President, Governor or Mayor. It's basically the same in every government everywhere. In most parliamentary government systems, the people can't even vote for their executive leaders. It's the party with the most ministers elected that get to select the executive chief. Which is basically the same method in China.
@clipwat1511
3 жыл бұрын
Exactly my point👍
@garyzhang6325
3 жыл бұрын
agreed.
@mangosorbet768
3 жыл бұрын
Well put.
@Shenzhou.
3 жыл бұрын
Recent Harvard University long term studies have revealed that approximately *90% of Chinese citizens support* the Communist Party of China. Many Chinese are optimistic and look forward to a bright future, whereas many Westerners are pessimistic and have a gloomy outlook of the future.
@lee478
3 жыл бұрын
Innovative solution in a way of human touch, way better than an answering machine
@user-hj6bm3un7m
3 жыл бұрын
感谢外国友人得批评,让中国政府越来越好
@wencheng4389
3 жыл бұрын
I appreciate you go this far into China’s daily life. This is way deeper than touring or trying different Chinese food. The hotline 12345 has been there for so many years and people in China are so familiar with it but 99% foreigners may never heard of it. I made a call to my city’s 12345 about ten years ago when my family moved to a new condo in suburban area and there was a garbage landfill across the river of our new home. The smell in the summer hot wind was just..😷hard to breathe. I made quite a few calls to 12345. honestly I didn’t expect the problem to be solved any time soon due to the complexity of it. However the next summer, the funky garbage smell never came back. I heard that landfill field was closed. My mom also called the hotline once when she waited in the bus station for over 20 minutes. She apparently lost patience as normally it wouldn’t be more than 10 minutes. Then she called the hotline. Of course they couldn’t send a bus in front of her right away. But she got several follow calls later that day for sincere apologies from many departments including the bus company, the driver and managers who caused the problem, trying to explain the situation and ask for her forgiveness. She was surprised by the seriousness they were taking over her complaint over such a trivial thing and she even felt sorry for making that complaint in the morning. Those are a few real examples of how 12345 works.
China is a rigorous country. The value of the Chinese government and people is that they can accept criticism but not slander. So it's very common to talk about the government in China, but if there are rumors about the government and spread them, which have a negative social impact, then this person may be arrested.
@xuchen4012
3 жыл бұрын
That's exactly what the westerners feel proud of. They have the freedom to make and spread rumor.
@@user-fj1zh4uk5l Western freedom is the freedom of animals: individule can do whatever because he/she is selected by god; Chinese freedom is derived from Taoism: the harmony between people and nature.
@chaulang6210
3 жыл бұрын
Wow , This is exactly what We are waiting for , Centralized Monitoring of Solving Solutions Desks !!! Peoples could criticize and complain The Governments in Charge to solve Peoples problems !!! Great video ! Great job , Father and Son ! Have a nice day ! 👍👍👍👍👍👍👍👍👍👍
@richarde.halliburton8022
3 жыл бұрын
In Taiwan we have this sort of “Mayor’s Hotline” and also people can contact their local representatives to the legislature, where direct action can be taken in the democratic halls of government. Citizens can also form advocacy groups for policy change, etc.. and gather signatures on petitions, publish flyers and posters to promote their cause, and hold public meetings, demonstrations, etc.
If you know Chinese, you can see the commonplace criticism of CPC government departments and policies in If you know Chinese, you can see the commonplace criticism of CPC government departments and policies in Chinese online forums, and if you take a taxi in Beijing, you will often hear drivers' dissatisfaction with Chinese leaders at all levels. Criticism of CPC is common in China, but I have never seen anyone "missing" because of it. Of course, the Chinese people can criticize CPC, but China's Constitution stipulates that the government must be led by CPC, which is not allowed to change!
@clearmindpan4118
3 жыл бұрын
With all these years going by, we can see the Party keeps on improving themselves. Even though They are not perfect, but generally they are doing good work.
@dotherightthing259
3 жыл бұрын
@@clearmindpan4118 true China is still developing, China 50yrs ago and now are totally different. I visited Beijing when I was 17, back then a lot of people drove their cars at night with the headlights off. Public facilities was less than desirable, There was a lot of problems back then.. Now totally different, not a trace of that old China at all.. massive improvements..
@jie7532
3 жыл бұрын
Barret you chose another good topic/angel to link the world with China, to promote the mutual understanding among the ordinary individuals around the world , who otherwise, would feel hard to understand another country due to the language barriers. You are contributing to the world peace and the advancement of human rights. Because the more the citizens of different countries know each other the less their government would feel easy to do bad to their own country, this is true with any country haha!
One more thing good about 12345 hotline is, a very nice follow-up system. If your issue is not addressed instantly, which is very common. 12345 will keep calling you for the following days or months to track the progression of your request or complaint. I know it because I've called.
@user-gq4uj9sv4z
3 жыл бұрын
父子俩热度渐升,但这是件好事儿,也是正面的事实在增多,沟通交流相互认识更重要
@judgingmorty7371
3 жыл бұрын
为什么反华言论总是最先到场? 他们是不是职业的?
@EH-pe2sv
3 жыл бұрын
看了这么多留言,但你说的反华言论在哪里啊?这不都是一股劲儿的夸的么?还不满意?
@xuhuadaniel3810
3 жыл бұрын
you will definitely be labeled as ccp paid propaganda in the west. It’s brave to upload this episode.
True democracy. Imagine actually having a say rather than electing a puppet government. This is way more streamlined than in the west. Here in Australia I wouldn't even know how to make a complaint or a suggestion. Same deal with Apple.
@shnmak2958
3 жыл бұрын
Same here in Canada. Also, There’s no accountability, the worst that can happen to the corrupt officials is resignation. But most of the time they can get away with it.
@gooders8855
3 жыл бұрын
😂😂😂😂😂😂
@tgy119
3 жыл бұрын
Many politicians took vacations during Xmas break while telling everyone to stay home and not visit family. Wish I had a hotline to put in a complaint! They should not only lose their job but also fined for breaking their own rules.
@joeyy2965
3 жыл бұрын
I’m a Chinese living in Sydney. The local council is actually quite good, and they do respond within days. But sometimes you are right, they can’t do lots of things and most likely they will probably guild you to a different department. But this Chinese mayor hotline, they can basically resolve everything for you.
@TheTruthIsFiction
3 жыл бұрын
There's lots of rules to be followed in Australia and everyone must know how to make a complaint. If anyone doesn't like something, they will complain. It's not like China.
@nileshbhattacharya2526
3 жыл бұрын
Good video Barrett channel. Really appreciate your hardwork.❤️ I really your words in Cgtn . With jaoye and living in China. .... 🙏.
@cheongchoi8217
3 жыл бұрын
a very informative video, excellent job!
@dordorso9925
3 жыл бұрын
Thank you for your video ☺️ You make me know more about my country, I live in Hong Kong, first to know that,and the audience leave the message/comments to proof that 100% true!
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