Purchased the (newer model) Zana Crash Guard for my KTM ADV 390 recently.
Left Crash Guard fits effortlessly, the Right Crash guard has a manufacturing defect where the Holes on the Crash Guard mount are not aligning with the Holes on the Chassis. This is not letting the Right Crash Guard fit at all. This needs to be be replaced, and there should be a QC in place for all the items before dispatching to the clients. Unlike Amazon and otherbig etail companies, where refunds are quick and effortless, Smaller Etail merchants SHOULD have a Quality Check of every item before it gets shipped to the customers, this will avoid, at least, the return or refund of defective items.
This Video is from a few months old October 2022 - The Zana Support team were pathetic in their response (apparently they are a one man support, a Dysfunctional one if you can call). They asked me to make this video to show it to their "Technical" team. I promptly made this video the very next day, but NO ONE got back to me. I followed the Zana support like a Dog, and after 10-15 days, they asked me to Ship these defective crash guards AT MY EXPENSE, for Not fault of Mine. I did not ship it to them. I plan to sell these crash guards by weight to the local trash collector. This has been my Last purchase from Zana. I am glad i did not go ahead an purchase any other items from their dysfunctional store.
Негізгі бет Zana Right Crash Guard (newer model) Installation Issue on my 2022 KTM ADVENTURE 390
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